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Real Playa del Carmen

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Real Playa del Carmen
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970 Reviews from our TripAdvisor Community

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Showing 478: English reviews
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SeaTac, Washington
Reviewed 15 November 2016

Jr Suite, partial ocean view, All-Inclusive, November 2016: Much is charming and service was outstanding. Food outstanding except for the "24 buffet" is only a very small snack room with limited support (you know, service, extra limes, cream, etc), but at least "something" is available almost always, but it is not a conventional buffet. All inclusive drinks were only average....

1Thank AJ1511
Reviewed 10 November 2016

It was in November 2013. We liked it here, the rooms were quaint and comfortable. The food was pretty good and the location was interesting. At the end of 5th Ave. - we packed a beach bag daily and ran the gauntlet of vendors down to the beach 10 minutes away and the sister resort where you could get drinks...

Thank HoniBluesky
Reviewed 11 May 2016

DO NOT BUY IN!! Big $$ they try to get out of you. I did this in December 2013...I regret this greatly! will never pay off..as a matter of fact, they are now trying to screw me out of one of the 2 incentive weeks!! they do NOT call back..or answer emails ref booking the reward trip this fall. Went...

2Thank davemA5350OP
Nottingham, United Kingdom
Reviewed 15 March 2016 via mobile

hotel could not be faulted from check in to checking out 11 nights later. staff were friendly and willing to go that extra mile especially reception staff. we stayed in a junior suite overlooking the private pools. had jacuzzi in suite dvd player music system. hammock on balcony mosquito nets on patio doors. large bathroom with walk in shower. separate...

Thank tanya o
Rocky Mountain House, Canada
Reviewed 27 November 2015 via mobile

Hector from the 24 hour snack bar was a fantastic, helpful, friendly, employee. He went to the length of bringing me Captain Morgans spiced rum wvery night since he knew thats what i liked. Montero was a spectacular bar tendor. He would have a specific drink made for me my father and mother (which hew knew we would order, as...

1Thank Cody P
Nova Scotia
Reviewed 18 November 2015

We walked past here last Feb. to see the area again since we had once stayed at the Real. The hotel was being leveled. Not sure what is intended for the location but this end of 5th av. is really up and coming. It is a whole different vibe and really enjoyable to stroll, eat and shop.

5Thank bryna123
Kelowna, Canada
Reviewed 15 November 2015 via mobile

This place was the hole in ground. The room was gross, we didn't get a hot shower the whole time we were there. The buffet was nasty, there food was old and dry and there were fruit flys all over it. We would have starved if we didn't go out to eat. The beach was a 10 minute walk and...

1Thank Pantera6sic6
Dallas, Texas
Reviewed 16 July 2015 via mobile

From the moment I arrived at the hotel I felt the special touch of this amazing place. The staff were particularly friendly and extremely accommodating. My favorite was Michelle B. With the Real Club. She genuinely cared about how my vacation was going and always was a friendly face. I loved the hammock on my outdoor patio and the food...

Thank Roseana S
Playa del Carmen, Mexico
Reviewed 30 January 2015

Our winter getaway to Playa Del Carmen was even more extraordinary with our stay at the Gran Porto Real! Our housekeeper Celene Romero did an exemplary job keeping our room tidy and every day making our room a romantic palace with rose petals and towel sculptures. The hotel provides every possible amenity and the staff is super friendly. Most of...

Thank Michael S
Saskatchewan, Canada
Reviewed 27 November 2014

We booked out stay at Real Playa del Carmen online. We had been to Playa Del Carmen many times prior, always staying at smaller 3 star hotels, so this was a hotel that looked like our "norm". Location was ok, but I prefer to be closer to the main part of 5th. Service was ok. Rooms were below what we...

3Thank Sunster2

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All Management Photos (7)
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  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting

Additional Information about Real Playa del Carmen

Address: 5th Avenue Between 34th & 38th Sts, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €64 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Real Playa del Carmen 3.5*
Number of rooms: 135
Also Known As:
Real Playa Del Carmen Hotel Playa Del Carmen
Real Hotel Playa Del Carmen
Playa Carmen
Real Playa Carmen
Playa Del Carmen Real
Real Playa Del Carmen Riviera Maya, Mexico
Hotel Style:
#55 Top resorts Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Real Playa del Carmen staff and other travellers.
3 questions
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Questions? Get answers from Real Playa del Carmen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Third floor or first floor only. Avoid the middle rooms on the opposite side of the ocean”
 of 5 bubbles AJ1511, 15 Nov 2016 | Read review
“Poolside is also called ocean view...as all poolside face the ocean(even if you cant see it).”
 of 5 bubbles davemA5350OP, 11 May 2016 | Read review
“Beach Front Junior Suite Walkout”
  • Bedroom
  • BeachFront of Hotel
  • Hotel Room
 of 5 bubbles T7459YKmichaels, 30 Jan 2015 | Read review
“We were on the first floor jr suite”
 of 5 bubbles 6360ds, 26 Oct 2014 | Read review
“There are no good rooms in this place. Be sure not to arrive in the morning unless you are prepared to wait all day for a room, even when there are empty clean rooms. This place is good to avoid.”
 of 5 bubbles kattlover2, 20 Jul 2014 | Read review
5 of 5