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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    011 353 1800 553 402
    Hotel website
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    3/12/2017 4/12/2017
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    TripAdvisor uses this information to find you the lowest prices for your stay.
    Savings alert: 53% below average rate

    The price you found is 53% lower than this hotel's average rate of US$725/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    US$429
    US$339
    SAVE US$90
    US$429
    US$341
    SAVE US$88
    US$429
    Traveller (4963)
    Room & Suite (1273)
    Pool & Beach (991)
    Paradisus Playa del Carmen La Perla
    9,194 reviews
    #20 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Royal Playa del Carmen
    16,538 reviews
    #13 of 212 hotels in Playa del Carmen
    2.5 km
     
    Royal Service at Paradisus La Perla
    262 reviews
    #23 of 212 hotels in Playa del Carmen
    0.3 km
     
    Family Concierge at Paradisus La Esmeralda
    147 reviews
    #102 of 212 hotels in Playa del Carmen
    0.2 km
     
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,180 reviews)
    “mole” (625 reviews)
    “kids zone” (260 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Offers & Announcements: Up to 15% MeliáRewards
    Hotel deals
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    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (7,601)
    There are newer reviews for Paradisus Playa Del Carmen La Esmeralda
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    11 - 15 of 4,890 reviews

    Reviewed 3 days ago via mobile

    we had an unforgettable vacation in playa del Carmen. before i go i heard playa del Carmen has the best beach in Mexico, it's true. the resort is super kid friendly. they have tons of activity for both bigger kid and toddler. they offer baby...More

    Thank Lin S
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 2 days ago

    Dear Lin S, Thank you for taking the time to rate your stay at Paradisus. And moreover, thank you for such an excellent rating. I am very proud to know the excellent stay that you and your beautiful family enjoyed at our resort. Your kind...More

    Reviewed 5 days ago via mobile

    Resort was a great spot for young families, we never thought we were troubling any guests due to the fact of all the kids and a separate resort for adults next door. We paid for a one bedroom suit, swim up option that I would...More

    Thank Slavoie1375
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear Slavoie1375, Firstly, we would like to thank you for choosing Paradisus Playa del Carmen for your getting away trip. The "Pure Freedom" atmosphere you noticed around the resort is reflected in your comments. From our georgus one bedroom swim-up suite which you step out...More

    Reviewed 5 days ago

    We are a family of 4 (with 2 girls 7 & 4) and travelled to Paradisus for a family vacation for 5 nights in early November. This was a fantastic trip that was enjoyed by all. We have only great things to say except for...More

    1  Thank BIGMUNLEY
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear BIGMUNLEY, Thank you for taking a moment to review your recent experience at Paradisus La Esmeralda. We enjoyed reading you benefited from our Family Concierge upgrade. It is wonderful that you found our rooms luxurious, also that you found amazing quality in all of...More

    Reviewed 5 days ago

    We went to the hotel for 5 nights for a wedding and i needed a babysitter for 4 of the nights. A very nice young lady at the Guest services desk named Lluvia helped me out. She volountered herself to babysit my kids for 3...More

    Thank TonyRafffff
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear TonyRafffff, Thank you so much for your wonderful review of your recent experience at Paradisus Playa del Carmen. We aim to please all our guests during their stays and are thrilled you enjoyed your experience so much. Thank you for sharing with us your...More

    Reviewed 6 days ago via mobile

    The hotel is amazing with so many restaurants to choose from included and the staff were so helpful 🙌🏾 especially Adriana Joramo who look after us with some lovely touches to my room and booked us restaurants even when there was no space... she made...More

    Thank Kaspar J
    Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La EsmeraldaResponded 4 days ago

    Dear Kaspar J, Thank you so much for your wonderful review of your recent experience at Paradisus Playa del Carmen. We aim to please all our guests during their stays and are thrilled you enjoyed your experience so much. As you mentioned we’re there to...More

    Paradisus Playa del Carmen La Perla
    9,194 reviews
    #20 of 212 hotels in Playa del Carmen
    0.1 km
     
    The Royal Playa del Carmen
    16,538 reviews
    #13 of 212 hotels in Playa del Carmen
    2.5 km
     
    Royal Service at Paradisus La Perla
    262 reviews
    #23 of 212 hotels in Playa del Carmen
    0.3 km
     
    Family Concierge at Paradisus La Esmeralda
    147 reviews
    #102 of 212 hotels in Playa del Carmen
    0.2 km
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$300 - US$1,394 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #12 Family Hotel in Playa del Carmen
    • #17 Top resorts Hotel in Playa del Carmen
    • #22 Spa Hotel in Playa del Carmen
    • #25 On the Beach Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, Hotels.com, Travelocity, Hotwire, getaroom.com, HotelQuickly, Cancelon, Cheap Tickets and TripOnline SA so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4963)
    Room & Suite (1273)
    Pool & Beach (991)
    Dining (603)
    Hotel & Grounds (2911)
    Family and Play Areas (134)
    Bathroom (91)
    Business Centre & Event Rooms (12)
    Nearby
    Family Concierge at Paradisus La Esmeralda
    147 reviews
    .23 km away
     
    Royal Service at Paradisus La Perla
    262 reviews
    .32 km away
     
    Paradisus Playa del Carmen La Perla
    9,194 reviews
    .14 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    519 reviews
    .14 km away
    Bana Restaurant
    125 reviews
    .15 km away
    Mole
    107 reviews
    .10 km away
    La Vagabunda Fiesta
    206 reviews
    1.13 km away
    Nearby Attractions
    Playa Punta Esmeralda
    307 reviews
    .47 km away
    Calle Corazon
    47 reviews
    .61 km away
    Arrendadora Turistica Noa
    10 reviews
    .95 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.22 km away
    Ask a question
    Questions & Answers
    slpccc
    20 November 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear slpccc, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you the Resort Credit are bonds interchangeable for products and services out of the all-inclusive, including upgrading of... More
    0
    Votes
    Google Translation
    Room Tips
    "Family Concierge is great for kids."
    Read review
    "Great large bath towels and excellent room staff. Housekeeping does not full your mini bar as this is a..."
    Read review
    "Swim up 1 bedroom Family Concierge room"
    Read review
    "Choose the swim up room. It's worth the upgrade"
    Read review
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