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04/06/2017 05/06/2017
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    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    Hotel website
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    Savings alert: 19% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$728
          US$525
          Great Deal
          US$618
          US$728
          Traveller (4476)
          Room & Suite (1252)
          Pool & Beach (943)
          Paradisus Playa del Carmen La Perla
          8,147 reviews
          #23 of 214 hotels in Playa del Carmen
           
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          Overview
          • Excellent69%
          • Very good20%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “family concierge” (1,043 reviews)
          “mole” (564 reviews)
          “kids zone” (277 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Butler Service
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
          Offers from Paradisus Playa Del Carmen La Esmeralda
          Offers & Announcements: Up to 15% MeliáRewards
          Hotel deals
          Paradisus Playa del Carmen La Perla
          8,147 reviews
          #23 of 214 hotels in Playa del Carmen
           
          Iberostar Paraiso Maya
          4,804 reviews
          #4 of 11 hotels in Playa Paraiso
           
          Barcelo Maya Tropical
          4,311 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Playacar Palace
          4,363 reviews
          #20 of 214 hotels in Playa del Carmen
           
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          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed yesterday via mobile

          I stayed at Paradisus with two friends in May 2017 for a week and had an absolute blast. We were upgraded to a master suite at no charge and right from the start the staff was absolutely great. Everyone is very welcoming and the place...More

          Helpful?
          Reviewed yesterday

          We just returned from our family vacation from paradisus family concierge. Our stay was great. We traveled with our 9 year old and our 17 month old baby. We enjoyed all the facilities, drinks and the food choices were excellent. Perfect family resort!

          Review collected in partnership with Meliá Hotels International
          Helpful?
          Reviewed yesterday

          Just spent 7 days at Paradisus on a family trip with my wife and 2 boys (ages 3 and 1). The resort is about 40-45 mins from Cancun airport. The resort grounds are beautiful and very well maintained. The service is very good, although we...More

          Helpful?
          Reviewed yesterday

          We just returned from a 5 night trip in middle May. We were not sure if we wanted to get the Family Concierge but after reading reviews about the beaches, difficulty in getting reservations and other challenges we decided to get it. One thing we...More

          Helpful?1  
          Reviewed 2 days ago

          We traveled with a family of 4. Two adults and two children ages 15 & 9. It was very family friendly and the Activities Coordinator Jonathan was great. Our boys really took to him and he was great with not only our kids but all...More

          Helpful?1  
          Paradisus Playa del Carmen La Perla
          8,147 reviews
          #23 of 214 hotels in Playa del Carmen
           
          Iberostar Paraiso Maya
          4,804 reviews
          #4 of 11 hotels in Playa Paraiso
           
          Barcelo Maya Tropical
          4,311 reviews
          #7 of 17 hotels in Puerto Aventuras
           
          Playacar Palace
          4,363 reviews
          #20 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          GreenLeadersPlatinum level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Beachfront
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free Parking
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Children Activities (Kid / Family Friendly)
          • Free Parking
          • Meeting Rooms
          • Laundry Service
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Business Centre with Internet Access
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Minibar
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Hot Tub
          • Tennis Court
          Details
          • Price range
          • US$297 - US$1,095 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #5 Green Hotel in Playa del Carmen
          • #12 Family Hotel in Playa del Carmen
          • #19 Top resorts Hotel in Playa del Carmen
          • #25 Spa Hotel in Playa del Carmen
          • #26 Romantic Hotel in Playa del Carmen
          • #28 On the Beach Hotel in Playa del Carmen
          • #28 Luxury Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms ,
          • Accessible rooms
          • Number of rooms
          • 488
          • Reservation Options
          • TripAdvisor is proud to partner with Prodigios Interactivos SA, Expedia, Travelocity, Booking.com, Hotels.com, Orbitz, Priceline, Hotwire, TravelUp, Cancelon, Cheap Tickets, getaroom.com, Evoline ltd, TripOnline SA, HotelQuickly and HRS so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
          • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
          Add Photo Photos
          Traveller (4476)
          Room & Suite (1252)
          Pool & Beach (943)
          Dining (534)
          Hotel & Grounds (2581)
          Family and Play Areas (126)
          Bathroom (81)
          Business Centre & Event Rooms (11)
          Nearby
          Paradisus Playa del Carmen La Perla
          8,147 reviews
          .14 km away
           
          Royal Service at Paradisus La Perla
          155 reviews
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          The Reef Coco Beach
          3,671 reviews
          1.44 km away
           
          Family Concierge at Paradisus La Esmeralda
          92 reviews
          .23 km away
           
          Nearby Restaurants
          Passion by Martin Berasategui
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          Salento
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          Canibal Royal
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          Nearby Attractions
          Playa Punta Esmeralda
          275 reviews
          .49 km away
          Mexico Waterjets
          156 reviews
          1.21 km away
          Centro Ceremonial Kohunlich
          9 reviews
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          Questions & AnswersAsk a question
          Holly A W
          Hola! My family is coming on June 17th. We are so excited! As our vacation gets closer, I get more worried about things that could go wrong. Today's major worry is this: we booked a swim-up master suite which was paid for and confirmed back in January. I'm starting to freak out that the hotel could say that they are overbooked, and we can't have a swim-out suite. Does this happen? Should I be worried about this? I'm sorry, I just read that in someone else's review -- this would be a disaster for my kids. What can I do to make sure our room is not given away?
          27 May 2017|
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          GRJ18
          Hi, Does this hotel provide transportation from/to the airport? Also, how far is Playa Paraiso from this location? We will travel in July. Thank you!!
          25 May 2017|
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          toto O
          They serve don Julio reposado?
          24 May 2017|
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          Room Tips
          "Get a swim-up suite!"
          Read review
          "Search for a hotel room on Black Friday as they often offer discounts. Swim up rooms are worth it."
          Read review
          "It is worth the upgrade to get a swim up room!!! We are so glad we did"
          Read review
          "Get a swim up! Just make sure they have a room for me when I get there!"
          Read review
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