We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
1/10/2017 2/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Paradisus Playa Del Carmen La Esmeralda

    5a Avenida | corner Calle 112, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    1/10/2017 2/10/2017
    Lock in the lowest price from our partners
    US$418US$528
    View Deal
    Traveller (4837)
    Room & Suite (1265)
    Pool & Beach (977)
    Mahekal Beach Resort
    2,774 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,868 reviews
    #71 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,206 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,865 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent72%
    • Very good19%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “family concierge” (1,140 reviews)
    “kids zone” (292 reviews)
    “moles” (618 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
    Offers from Paradisus Playa Del Carmen La Esmeralda
    Special Offer: Up to 15% MeliáRewards
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Mahekal Beach Resort
    2,774 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,868 reviews
    #71 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,206 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,865 reviews
    #20 of 211 hotels in Playa del Carmen
     
    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$418.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "ac36271eaadb4d13b8601b86f06aa059", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":2299038,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[110561476],"additionalContentIds":[],"pollCount":0,"checkin":{"day":1,"month":10,"year":2017},"checkout":{"day":2,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":418,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ac36271eaadb4d13b8601b86f06aa059","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":528,"lowestMetaPrice":418,"additionalPartner":false,"highestMetaPriceDisplay":528,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":528,"lowestMetaPrice":418,"highestMetaPriceDisplay":528,"hotelName":"Paradisus Playa Del Carmen La Esmeralda","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImFjMzYyNzFlYWFkYjRkMTNiODYwMWI4NmYwNmFhMDU5IiwiQUlLIjoiZjIxZjM2NGNkOTg1NGQ0YjhiOGE3NWZmZjhjZTYyYWUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "01/10/2017", "checkOut": "02/10/2017", "lowestPrice": "US$418", "hasDates": true, "hacComplete": true, "contentIdMappings": {"114255759":"PricelineIB","110561476":"MeliaIB","37322640":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (7,390)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,775 reviews

    Reviewed 2 days ago

    So there are so many good things about this resort. 1. Quality of food 2. Just the right variety of food 3. Excellent service everywhere 4. Very responsive staff to address issues. 5. Quality of the restaurants (the fusion and teppanyaki in particular) but shoutout...More

    Review collected in partnership with Meliá Hotels International
    3  Thank U9300XPjohna
    A TripAdvisor Member
    22
    Reviewed 3 days ago via mobile

    This is our second time at Paradisus and we have been to Fuego previously. Ivan made our experience, and my wife's birthday, an unforgettable one! He was attentive and went out of his way to make the night perfect. And beyond that he was so...More

    2  Thank A TripAdvisor Member
    Reviewed 1 week ago via mobile

    Paradisus is not the first resort we've stayed in Playa or Cancun. But is definitely the best!!! This resort is so beautiful! We HIGHLY recommend Paradisus.. Resort is clean and staff is very friendly. They maintenance our room twice a day.. including refilling the mini...More

    2  Thank Melissa E
    Reviewed 1 week ago

    My wife, 2-year old daughter and I traveled to Mexico the last week of August and were lucky enough to have stayed here. We had booked the Family Concierge Junior Suite and the room was massive! We even had a tub on our balcony! The...More

    2  Thank Frank M
    Reviewed 1 week ago

    We just came back from our second time staying at this hotel. Once again, it did not disappoint!! We stayed 8 nights at family concierge and totally loved it! We were celebrating my 30th birthday and the hotel stuff was so helpful helping me arrange...More

    2  Thank angelica z
    Mahekal Beach Resort
    2,774 reviews
    #28 of 211 hotels in Playa del Carmen
     
    Occidental at Xcaret Destination
    12,868 reviews
    #71 of 211 hotels in Playa del Carmen
     
    The Royal Playa del Carmen
    16,206 reviews
    #11 of 211 hotels in Playa del Carmen
     
    Paradisus Playa del Carmen La Perla
    8,865 reviews
    #20 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersPlatinum level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free High Speed Internet ( WiFi )
    • Beachfront
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Free Parking
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Hot Tub
    • Tennis Court
    • Heated pool
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$290 - US$1,093 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #5 Green Hotel in Playa del Carmen
    • #12 Family Hotel in Playa del Carmen
    • #18 Top resorts Hotel in Playa del Carmen
    • #24 Spa Hotel in Playa del Carmen
    • #26 Romantic Hotel in Playa del Carmen
    • #26 Luxury Hotel in Playa del Carmen
    • #26 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 488
    • Reservation Options
    • TripAdvisor is proud to partner with Prodigios Interactivos SA, Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Travelocity, Agoda, Hotwire, Cancelon, TripOnline SA, HotelQuickly and getaroom.com so you can book your Paradisus Playa Del Carmen La Esmeralda reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Paradisus Playa Del Carmen La Esmeralda Hotel Playa Del Carmen ,
    • Paradisus Playa Del Carmen La Esmeralda Riviera Maya, Mexico
    Add Photo Photos
    Traveller (4837)
    Room & Suite (1265)
    Pool & Beach (977)
    Dining (602)
    Hotel & Grounds (2810)
    Family and Play Areas (131)
    Bathroom (90)
    Business Centre & Event Rooms (14)
    Nearby
    Occidental at Xcaret Destination
    12,868 reviews
    1.80 km away
     
    Mahekal Beach Resort
    2,774 reviews
    1.89 km away
     
    The Royal Playa del Carmen
    16,206 reviews
    2.50 km away
     
    Paradisus Playa del Carmen La Perla
    8,865 reviews
    .14 km away
     
    Nearby Restaurants
    Passion by Martin Berasategui
    464 reviews
    .14 km away
    Bana Restaurant
    113 reviews
    .15 km away
    Mole
    98 reviews
    .10 km away
    La Vagabunda Fiesta
    204 reviews
    1.13 km away
    Nearby Attractions
    Playa Punta Esmeralda
    300 reviews
    .47 km away
    Arrendadora Turistica Noa
    8 reviews
    .95 km away
    Centro Ceremonial Kohunlich
    10 reviews
    1.22 km away
    Go Natural Explorers
    1,815 reviews
    1.13 km away
    Ask a question
    Questions & Answers
    M G
    20 September 2017|
    Answer
    Response from QD_Paradisus | Property representative |
    Dear M G, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you that you do not have to be worried. Paradisus is a totally safe hotel and the earthquake was in Mexico City and we had no... More
    0
    Votes
    Google Translation
    Room Tips
    "Floors can be VERY slippery when wet!"
    Read review
    "One Bedroom and higher catogery is great"
    Read review
    "Bring insect repellent and itch cream. It's hard to keep them out"
    Read review
    "family friendly"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing