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Paradisus Playa Del Carmen La Esmeralda

Traveller (6186)
360
Panoramas (8)
Pool & Beach (1147)
About
Location
Cleanliness
Service
Value
GreenLeaders Platinum level
Set on the beach and surrounded by mangrove trees, Paradisus Playa Del Carmen La Esmeralda is an all-inclusive four Diamond resort with its promise of all-inclusive fun and LUXExclusive experience designed with the entire family. All suites feature a private balcony or terrace and include air conditioning with climate control, free Wi-Fi, 24-hour room Service, cable TV service, Minibar, in-room safe, complimentary toiletries, bathrobes, living area with sofa and a coffee maker. Services for relaxation and pampering include a YHI Spa, a hair salon ($), Wedding services, tours/ticket assistance and a business center. World-class facilities including Family Concierge ($), Fitness, YHI Kids, Kids Zone, Kids Club, Baby Club, Game Room, Life enriching experience, Kids Pool. The resort offers 14 restaurants to choose from which are open daily.
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Property amenities
Pool
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Room Service
Free Parking
Spa
Fitness Centre with Gym / Workout Room
Breakfast included
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Family Resort
Family
HOTEL CLASS
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9,361Reviews
7,393Photos
1,538Q+A
100Room tips
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Popular mentions
Nothing but great things to say about this resort and our stay.Rooms are clean and modern looking. Staff is friendly, attentive, and will go out of their way for you.Resort restaurant and and amenities can't be beat. The food was excellent.
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Review collected in partnership with Meliá Hotels International
Response from QD_Paradisus, Gerente at Paradisus Playa Del Carmen La Esmeralda
Responded today
Dear Trip565513, Thank you for sharing your experience with our future guests, we are positive that your comments and suggestions will convince them to visit us. We hope to host you again soon. Guest Experience. Paradisus La Esmeralda Playa del Carmen
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Hotel's Favourite
We came for 6 days with my mother and a 2 year old. Like many families, we were on the fence whether we should get the concierge package but very glad that we did. Firstly, it includes a heated pool. While it was cooler than I wanted, it was still better than the main pool (the
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We recently stayed for a week from 1/12-1/19/19 at the family concierge section at paradisus playa del Carmen l Esmeralda. Our assigned concierge (Ana Mercado) was excellent. She ensured that we had everything we needed from the moment we met her in the lobby until we were
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We are currently staying at Paradisus, let me just say it did not disappoint. My husband and I and our two small children (4 & 10 months) are here for a total of 10 days. After plenty of research booking our holiday, we are extremely happy. The staff go above and beyond to make
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I traveled with my 6 year old daughter and my teenager son and this resort by far exceeded all our expectations and we cannot wait to go back. First of all, the service provided is unmatched by other resorts even other Melia resorts and I know what I am talking about as we are
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fun surprise from our butler to the kids :)
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123456284
How much should i tip the butler in the family concierge for one week? Thanks.
How much should i tip the butler in the family concierge for one week? Thanks.
Hi, I would do the swim up suite if all your kids can swim! Its so nice to have the option to just go out on your small patio and hop right into the pool. I would have loved to have a swim up suite but my kids are little and both cant swim and since there is not a gate blocking the patio to the pool it was not for us. Maybe next year!
1 vote
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123456308
"families with kids may wants rooms closer to the water park"
"Put furniture in living area that is not as hard as a rock. It was not really good for sitting."
"Swim out master suite- well worth the upgrade if you have a child that still naps! "
"Room tip 2381 and 2385 had partial oceanview and des in a calm area."
"There are no bad rooms. Great rooms cost more. Preference given to Club Melia members"
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12345620
PRICE RANGE
US$290 - US$701 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
paradisus playa del carmen la esmeralda hotel playa del carmen
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
488
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