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City Express Playa del Carmen

601 reviews
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Traveller (45)
Room & Suite (59)
Pool & Beach (28)
Overview
  • Excellent27%
  • Very good35%
  • Average22%
  • Poor8%
  • Terrible8%
Travellers talk about
“ice machine”(2 reviews)
“room was clean”(3 reviews)
“place to stay”(2 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Family Rooms
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (601)Write a Review
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All reviewsice machineroom was cleanplace to stayper nightpool area
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21 - 25 of 45 reviews
Reviewed 19 May 2015

We thought this hotel was excellent. It was clean, the aircon and free wifi worked, and best of all it was cheap. No frills, but functional and we had a very comfortable stay. Most surprising was the excellent hot breakfast that was included in the...More

Thank BlueHeeler777
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 22 May 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 9 May 2015

Mahikal is a beautiful Garden of Eden in the midst of Playa Del Carmen. The white sand beach is breath taking, the food is amazing,and the staff are very helpful. You will stay in a little individual palapa with 2 hammocks in front. The resort...More

Thank Joy C
Reviewed 3 May 2015

stayed here for a couple night waiting to get flight home. Room and hotel very clean good continental breakfast compared to other places we've been to. Pool was nice. Not much to do in the area. Mall is a 10 min walk north. Collectivo can...More

Thank rtoniett
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 6 May 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 23 April 2015

This was a no frills, no fuss, great value experience for me in Playa del Carmen. At first I thought the hotel was quite far away from the main drag in Playa, but in fact it is only about 10-15min walk. Breakfast is included but...More

Thank Jonathan D
Response from marlen c, Guest Relations Manager at City Express Playa del CarmenResponded 24 April 2015

Dear Guest Thank you for contacting City Express Hotels, for us it was a pleasure to make you feel like home and live the experience to stay with us. It is pleasurable to know that the hotel accomplished with your High expectative. Thank you for...More

Reviewed 15 April 2015

I had a reservation but they didn't keep it so they sent me to a sister hotel and they didn't get my reservation so they made me pay rack rate checked out the next day, Didn't get all my money back and had to pay...More

1  Thank toonietom
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1345679
About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Laundry Service
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$58 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$58 - US$118 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Best Value Hotel in Playa del Carmen
#81 On the Beach Hotel in Playa del Carmen
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (45)
Room & Suite (59)
Pool & Beach (28)
Dining (18)
Amenities (21)
Business Centre & Event Rooms (1)
Questions & Answers
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123
Room Tips
"I selected the basic room, and it was perfect, not sure if the hotel offers best options, but trust me, are..."
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"2nd floor further away from the area where breakfast is servied"
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"make sure you ask what type of bed comes with room; standard room has two twin beds NOT queen or full size"
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"Rooms are Palapas with a thach roof and 2 hammocks on the porch, pick an ocean front room for a great view."
Read review
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