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Hotel Casa Tucan

Certificate of Excellence
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Hotel Casa Tucan
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257 Reviews from our TripAdvisor Community

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Winnipeg, Canada
Reviewed 3 weeks ago

You won't find better value! 2 blocks to the ocean. One block to the main drag tourist attractions. 3 blocks to ADO bus terminal. Close to the ferry terminal. Attached to a nice restaurant. Other eating is adjacent and a mini super on the next block.u can check out and they allow the use of the pool, washroom and lockers....

Thank quickricktrip
Pflugerville TX
Reviewed 5 March 2017

We came back again for a wonderful girls trip! We had 10 rooms this time - all with AC. We think the AC is a must have at this hotel but we are from Texas and are used to AC. The folks from the north seem to get by pretty well without AC. One of our first timers in the...

2Thank KimRinger111
Adelaide, Australia
Reviewed 27 February 2017

We stayed here on the last days of a tour through Guetemala, Belize and Mexico and this is without a doubt in the worst 3 hotel experiences I have had anywhere in over 100 countries I have visited. One of our party was in a room with bedbugs and whilst they changed her room the bed bugs went with her....

1Thank Ozmatho
Reviewed 28 January 2017 via mobile

Casa tucán is a nice looking hotel in a very good location in playa. The street is great with nice little bars and restaurants that are much more chilled than the Main Street. I booked on the phone since I always like to speak with people and ask questions personally. When we arrived, my surprise was that we got a...

1Thank Sandra P
Montreal, Canada
Reviewed 3 January 2017

I was recommended this hotel for its restaurant for breakfast...first day i went and had a delicious fruit plate with oj, coffee and toast...10 dollars..not bad...second time and ordered the same thing, came with less fruit and no bread and paid same price, they said bread is extra...maybe because it was the weekend...3rd time same thing..waitress was hungover and said...

Thank actorpoolpro
colorado springs, colorado, usa
Reviewed 28 December 2016

Stayed at Casa Tucan as a family (3 adults) in Dec 2016, They have a variety of room configurations, we stayed in a room with kitchenette. It had a nice outdoor area, the pool is wonderful (especially in the evening), kept very clean with daily housekeeping services. The price was reasonable and the onsite restaurant was very good and also...

Thank lovecr_9
Reviewed 14 December 2016

I just got home from a two week vacation to Playa del Carmen. I stayed the whole time at Casa Tucan and it was marvelous. I asked in advance for a room with air conditioning and a bar fridge, which was big enough to keep drinks cold and store leftovers. My room was large, spotlessly clean, and comfortable. There was...

Thank VillaStraylight
Kingsville, Canada
Reviewed 6 October 2016

I was very impressed with the quality of this little hotel for the price. I stayed there in May and totally appreciated the A/C. There was a clean pool and a cute (and pretty good) restaurant attached. I stayed here as a last minute option when an Air bnb didn't turn out and I couldn't have been happier with it....

Thank ChrissyKelton
Auckland Region, New Zealand
Reviewed 20 August 2016

This rustic little place in the heart of Playa del Carmen is a great find for those of us who like staying in interesting, well managed, good value places when we travel. There are a variety of rooms/cabanas, some with a fan, others with air conditioning, in a tropical garden setting, the feature of which is a decent sized swimming...

Thank crikeydick2015
Reviewed 10 August 2016 via mobile

Stayed here recently with Intrepid. This place is more of a hostel than hotel. Two of our group found bed bugs on/under the sheets. I got several bites and showed them to reception staff. When I asked for a new room they insisted that I pay the extra money for air con!!! Avoid.

Thank cullina

88 photos of this hotel

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Hotel & Grounds (17)
Pool/Beach Area (13)
Room/Suite (20)
Dining (3)
Bathroom (1)
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Other (18)

Management photos: Courtesy of the property manager

All Management Photos (14)
Room/Suite (7)
Hotel & Grounds (2)
Other (5)
14/05/2017 15/05/2017
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  • Restaurant
  • Pool
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Airport Transportation
  • Laundry Service

Additional Information about Hotel Casa Tucan

Address: Calle 4 entre Avenida 10 y 15, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €22 - €38 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Casa Tucan 3*
Number of rooms: 28
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Also Known As:
Casa Tucan Hotel
Casa Tucan Playa Del Carmen
Hotel Casa Tucan Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#1 Best Value Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Casa Tucan staff and other travellers.
5 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“i came for the food not the hotel”
actorpoolpro, 3 Jan 2017 | Read review
“Look at the various options available to suit your needs.”
lovecr_9, 28 Dec 2016 | Read review
“I really liked Room 11.”
VillaStraylight, 14 Dec 2016 | Read review
“Decide whether you are comfortable with a ceiling fan or you need air conditioning.”
crikeydick2015, 20 Aug 2016 | Read review
“Ask for aircon or at least an additional fan.”
0021Kat, 31 May 2016 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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