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30/7/2017 31/7/2017
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    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
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    30/7/2017 31/7/2017
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    Traveller (7380)
    Pool & Beach (1330)
    Room & Suite (1090)
    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
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    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (353 reviews)
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    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: SPECIAL SUMMER OFFER
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    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,893 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    1,990 reviews
    #18 of 23 hotels in Akumal
     
    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (5,493)
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    There are newer reviews for Hotel Riu Palace Mexico
    See the most recent reviews

    2,021 - 2,025 of 3,899 reviews

    Reviewed 23 January 2013

    The resort wasted money on the renovation. The lobby looks like a cheap Las Vegas hotel, with purple velvet chairs and tacky decor. The rooms are nice if you like ultra-modern, but there is no privacy; there is no door on the bathroom; the tub...More

    7  Thank 705PattiM
    Reviewed 23 January 2013

    Don,t be put off by some unfavourable reviews. The Palace Mexico will pretty much look after your every need. I agree the room toilet is rather small but more than adequate for normal size people. I cannot understand anybody complaining about small portions, we were...More

    7  Thank Geoff07
    Reviewed 23 January 2013

    We travel for the New Year's week. Cancun airport was super busy, but this is not an excuse for HotelBeds for not proving us with the transport. We waited to 2 hours under 90 degrees with kids and didn't get the car. We ended up...More

    Thank EsterDenver
    Reviewed 21 January 2013

    Just returned today. Trip Jan. 15-21 There was no privacy in the room. The toilet area is so small you can't turn around. If you are a larger man this will be very troublesome for you. I don't even think it's 3 feet wide. Everything...More

    6  Thank Marykate
    Reviewed 21 January 2013

    I would like to say i have been to this hotel many times with my family and 2 children.we have booked for October 2013 for 3 weeks and I can say a lot of people have said that children are splashing around in the pool...More

    7  Thank 5,379
    Hotel Riu Palace Riviera Maya
    5,449 reviews
    #39 of 209 hotels in Playa del Carmen
     
    Hotel Riu Playacar
    4,893 reviews
    #53 of 209 hotels in Playa del Carmen
     
    Dreams Puerto Aventuras Resort & Spa
    4,593 reviews
    #10 of 17 hotels in Puerto Aventuras
     
    Grand Oasis Tulum
    1,990 reviews
    #18 of 23 hotels in Akumal
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Free Internet
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Concierge
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Laundry Service
    • Multilingual Staff
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$243 - US$590 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Top resorts Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with RIU Hotels and Resorts, Hotels.com, Expedia, Travelocity, TravelUp, Hotwire, Cheap Tickets, Cancelon, getaroom.com, TripOnline SA, Evoline ltd and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
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    Traveller (7380)
    Pool & Beach (1330)
    Room & Suite (1090)
    Dining (772)
    Hotel & Grounds (4518)
    Bathroom (95)
    Family and Play Areas (69)
    Business Centre & Event Rooms (25)
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    Ask a question
    Questions & Answers
    nicola g
    19 July 2017|
    Answer Show all 2 answers
    Response from Harry H | Reviewed this property |
    You will most probably have a 'put me up' bed. This will not be suitable for a 6'4" lad. More worrying is the complete lack of privacy as the bathroom is in the bedroom. Again, not suitable. Nothing they can do about the... More
    0
    Votes
    nicola g
    19 July 2017|
    Answer Show all 2 answers
    Response from nancymcgrath1957 | Reviewed this property |
    They do have Diet Coke just ask x
    0
    Votes
    marl273
    17 July 2017|
    Answer Show all 2 answers
    Response from Philip s | Reviewed this property |
    Yes there are mosquitos they come out late afternoon get a mosquito band before you go or you can get them on the plane about 6 pound.
    0
    Votes
    Room Tips
    "Top floor court side best but others ok too."
    Read review
    "DO NOT stay in a basement room"
    Read review
    "All rooms are lovely We were in 418 good views of the pool area"
    Read review
    "Any room not smelling of damp."
    Read review
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