We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
4/9/2017 5/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Riu Palace Mexico

    Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    4/9/2017 5/9/2017
    Traveller (7517)
    Pool & Beach (1372)
    Room & Suite (1100)
    Royal Hideaway Playacar
    4,211 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Hotel Riu Yucatan
    5,766 reviews
    #61 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    7,958 reviews
    #55 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,703 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent70%
    • Very good22%
    • Average5%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “palm trees” (352 reviews)
    “la bodega” (122 reviews)
    “don julian” (105 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Riu Palace Mexico
    Special Offer: SPECIAL SUMMER OFFER
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Royal Hideaway Playacar
    4,211 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Hotel Riu Yucatan
    5,766 reviews
    #61 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    7,958 reviews
    #55 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,703 reviews
    #60 of 211 hotels in Playa del Carmen
     
    Rooms
    4 Sep5 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "b0bf0dd7d8f5431894f9042b37c0c92b", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":219633,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":9,"year":2017},"checkout":{"day":5,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"b0bf0dd7d8f5431894f9042b37c0c92b","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Hotel Riu Palace Mexico","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImIwYmYwZGQ3ZDhmNTQzMTg5NGY5MDQyYjM3YzBjOTJiIiwiQUlLIjoiNGMyODYyMjVlMGUzNDNjZmI0NTVmODg2MzliY2NiN2MifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/09/2017", "checkOut": "05/09/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (5,554)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 3,929 reviews

    Reviewed yesterday

    Family of 4, 2 adults and 2 teens had a great stay at the RPM 16th – 30th July. First and lasting impressions are wow. Stunning reception area. Very plush with chandeliers hanging from the ceiling. After a long flight, we were met by a...More

    6  Thank SmileU2
    Reviewed 2 days ago

    Beautiful resort with great food but if you are an experienced Riu vacationer, I would not recommend this as a Palace because the service levels are not up to par as other Palace resorts you have gone to. There was not a go to person...More

    1  Thank Eric B
    Reviewed 2 days ago

    Hotel - First thoughts of this hotel absolutely stunning. Very modern outside and inside. The reception area is very grand and very light and airy. The staff are fantastic. On arrival we were given a complimentary cocktail which was very nice, the receptionist was very...More

    14  Thank Happybetty1974
    Reviewed 5 days ago via mobile

    This was our third stay at this hotel, having stayed 10 years ago and 4 years ago just after it had been refurbished. We had such an amazing time we decided to go back again this year. The hotel and location is still great. I...More

    7  Thank MIKEANDDANNI
    Reviewed 5 days ago

    First time in Mexico and would fully recommend. Check in was quick and smooth, I emailed in advance stating it was our 40th wedding anniversary and we were kindly given an upgrade. On walking into the room we got the WOW factor. We were overlooking...More

    7  Thank Linda I
    Royal Hideaway Playacar
    4,211 reviews
    #34 of 211 hotels in Playa del Carmen
     
    Hotel Riu Yucatan
    5,766 reviews
    #61 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    7,958 reviews
    #55 of 211 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,703 reviews
    #60 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Beachfront
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Banquet Room
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Tennis Court
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$254 - US$596 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Top resorts Hotel in Playa del Carmen
    • #20 Spa Hotel in Playa del Carmen
    • #23 On the Beach Hotel in Playa del Carmen
    • #23 Luxury Hotel in Playa del Carmen
    • #28 Family Hotel in Playa del Carmen
    • #32 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 434
    • Reservation Options
    • TripAdvisor is proud to partner with Travelocity, Expedia, RIU Hotels and Resorts, TravelUp, Hotels.com, Hotwire, Cancelon, Cheap Tickets, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Riu Palace Mexico reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Riu Palace Mexico Hotel ,
    • Riu Palace Mexico Playa Del Carmen ,
    • Riu Palace Playa Del Carmen ,
    • Riu Palace Mayan Riviera ,
    • Riu Playa Del Carmen ,
    • Mexico Palace Riu ,
    • Riu Mexico ,
    • Rui Palace Mexico ,
    • Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
    Add Photo Photos
    Traveller (7517)
    Pool & Beach (1372)
    Room & Suite (1100)
    Dining (789)
    Hotel & Grounds (4585)
    Bathroom (95)
    Family and Play Areas (70)
    Business Centre & Event Rooms (25)
    Nearby
    ClubHotel Riu Tequila
    7,958 reviews
    .25 km away
     
    Royal Hideaway Playacar
    4,211 reviews
    .46 km away
     
    Hotel Riu Yucatan
    5,766 reviews
    .32 km away
     
    Sandos Playacar Beach Resort
    12,703 reviews
    .56 km away
     
    Nearby Restaurants
    Perche No Restaurante Pizzeria
    110 reviews
    1.20 km away
    Casa Cenote
    243 reviews
    1.57 km away
    L'Atelier
    89 reviews
    1.41 km away
    Dona Aurelia sabores Mexicanos
    105 reviews
    1.39 km away
    Nearby Attractions
    San Miguel
    351 reviews
    1.59 km away
    Plaza Playacar
    439 reviews
    .30 km away
    Playacar Center Shopping Mall
    24 reviews
    .39 km away
    Aventuras Mayas
    7,871 reviews
    1.36 km away
    Ask a question
    Questions & Answers
    Rachel M
    21 August 2017|
    Answer
    Response from |
    Problem is the UK Riu site does not offer Fountain Jnr Suite (unless its recently changed) - go in on another language to Riu - say Spanish and you will see two types of Jnr Suite listed as opposed to the one on the UK site... More
    0
    Votes
    Claire L
    21 August 2017|
    AnswerShow all 3 answers
    Response from Happybetty1974 | Reviewed this property |
    It was more humid i would say, it's not like the heat you have in Spain. We had a couple of showers but then the sun came back out. The weather was fab!!
    1
    Vote
    Doddy68
    20 August 2017|
    AnswerShow all 2 answers
    Response from Carol G | Reviewed this property |
    50 minutes - 1 hour.
    0
    Votes
    Room Tips
    "Email hotel and request a fountain view."
    Read review
    "Ask for a room overlooking the courtyard"
    Read review
    "all rooms are central between pool/beach & restaurants"
    Read review
    "Ask for a room they would give to Americans."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing