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Hotel Riu Palace Mexico

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Traveller (8219)
Pool & Beach (1471)
Room & Suite (1250)
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Overview
  • Excellent69%
  • Very good22%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
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AMENITIES
Free Internet
Free Parking
Breakfast included
Beachfront
Pool
Restaurant
Room Service
4 Star Hotel
All hotel details
Offers from Hotel Riu Palace Mexico
Special Offer:Receive 500 free points
Hotel deals
Offers from Hotel Riu Palace Mexico
Special Offer:Receive 500 free points
Hotel deals
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Nearby Hotels
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Reviews (5,934)
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4,141 results
Traveller rating
2,700
972
277
115
77
Traveller type
Time of year
LanguageEnglish
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2,700
972
277
115
77
Show reviews that mention
All reviewsla bodegapalm treesdon julianspecialty restaurantsgala nightcourtyard viewpool barbeds pushed togethermusty smellbuffet restauranthour loungescuba caribelobstergated communitymain buffetother resortsplenty of chairs
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1 - 5 of 4,141 reviews
Reviewed 4 days ago

Do you ever read some reviews, and then wonder whether or not you've stayed at the same hotel? There are so many things that are great about this place - notably the staff and service, the cleanliness, spacious rooms, the beautifully maintained gardens, the wildlife...More

12  Thank k4rin
Hotel's Favourite
Reviewed 30 March 2018

This is a SUPERB hotel. Staff, grounds, pools, beach, food... everything is wonderful. Every meal had a terrific variety of options, and the food is well presented and tasty. Dining areas VERY clean and fully staffed. Drinks were available everywhere, delicious, and plentiful. The beach...More

6  Thank RDPost
Reviewed 4 days ago

The hotel was amazing. From check in to check out, everything was perfect. We had a room on the first floor, same floor as Reception. We had a garden view over the back which was actually very nice, peaceful and first thing in the morning,...More

5  Thank Sharon R
Reviewed 1 week ago via mobile

I just returned today from RIU Palace Mexico. Stayed Sunday-Sunday. This hotel is the cleanest hotel I have ever stayed in. The staff are always working hard every day constantly cleaning. Everyone working from the pool bar, buffets, restaurants, towel station, hotel check in &...More

7  Thank Caradaniell
Reviewed 1 week ago

We stayed here for a week in may of 2017. When we arrived we were greeted with smiling faces and a cold drink. We got checked in quickly and our luggage was set aside due to none of the rooms being available yet. (this is...More

3  Thank Dan S
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Most Booked Properties in Playa del Carmen, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Babysitting
Banquet Room
Conference Facilities
Breakfast Available
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Tennis Court
Bar/Lounge
Spa
Outdoor pool
Details
Price range
US$274 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Top resorts Hotel in Playa del Carmen
#19 Family Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
Details
Price range
US$274 - US$561 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Top resorts Hotel in Playa del Carmen
#19 Family Hotel in Playa del Carmen
#24 Spa Hotel in Playa del Carmen
#28 On the Beach Hotel in Playa del Carmen
#30 Luxury Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
Room types
Suites, Family Rooms
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Traveller (8219)
Pool & Beach (1471)
Room & Suite (1250)
Dining (867)
Family and Play Areas (90)
Business Centre & Event Rooms (25)
Amenities (10)
Questions & Answers
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Laura D
19 May 2018|
AnswerShow all 3 answers
Response from Robert M |
The RIU Palace Mexico is an All-Inclusive resort and pricing includes a mini-fridge stocked with beer, water and soda. Several bottles of liquor are also in all rooms in a dispenser rack. Limited room service is available... More
2
Votes
952joanne
15 May 2018|
AnswerShow all 2 answers
Response from Donna C | Reviewed this property |
Yes a wooden small rack one on the patio
1
Vote
Felicia T
15 May 2018|
AnswerShow all 2 answers
Response from Robert M |
The RIU Palace Mexico offers one buffet type restaurant and five upscale specialty restaurants. ALL of the restaurants are excellent. The buffet restaurant offers the widest selection of food choices that would likely... More
0
Votes
Room Tips
"Rooms facing out are a bit quieter and you are not so overlooked."
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"Garden view are peaceful"
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"fountain view pools are lovely."
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"we were in 2131 - top floor with super views"
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