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All reviews la bodega palm trees don julian gala night specialty restaurants courtyard view pool bar beds pushed together musty smell buffet restaurant hour lounge scuba caribe gated community lobster main buffet plenty of chairs other resorts
We were there the first week of December, and there was never an issue with the seaweed while we were there. The beach was the best beach I have been to in Mexico! There were plenty of beach chairs and no problem finding a shady...More
Every year my wife and I travel to a different place. Last year was one of the worst resorts. But this year we stayed at the Riu Palace Mexico. First time at a Riu. Based on 10 years of other companies this one has been...More
Date of stay: November 2018
14 Thank IowaChef
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 4 weeks ago
Thanks for sharing the excellent review with us!
We are so glad that you had an exceptional experience with us from beginning to end. We are satisfied to read that we could meet your professional chef’s taste with our gastronomic offer and that...More
Wow is all i can say we booked through a travel agent who recommended this place and were not disappointed . They provided all the entertainment we could ask for with all the wedding arrangements and on top of that a palace is what we...More
The resort is lovely. However, I attempted to book this years vacation through RIU directly and was disappointed. Their call center is not very helpful. They were cold, indifferent and the rates are higher then you can get from other travel sites. I have traveled...More
Date of stay: April 2018
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 2 days ago
Thank you for choosing us again and for taking time to share your impressions with us.
We are very surprised by your comments in regards to the prices, since the booking rates on our webpage are always equal or lower than the ones...More
Wow ..... had the most amazing stay at the Riu Palace Mexico. The staff are so welcoming and friendly, they literally can’t do enough to please and help everyone. By far the best and talented animation team we have come across, with boundless energy and...More
The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu …MoreYucatan and the ClubHotel Riu Tequila. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get fit in the gym or on the tennis courts. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.