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Hotel Riu Palace Mexico

Traveller (8841)
Pool & Beach (1542)
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Overview
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Avenida Xaman-Ha, Manzana 3, Lote 4 Condominio Playacar, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Restaurant
Room Service
4 Star accommodation
Additional information
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Offers from Hotel Riu Palace Mexico
Special Offer:Receive 500 free points
Hotel deals
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Reviews (6,258)
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4,337 results
Traveller rating
2,834
1,014
293
117
79
Traveller type
Time of year
LanguageEnglish
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2,834
1,014
293
117
79
Show reviews that mention
All reviews la bodega palm trees don julian gala night specialty restaurants courtyard view pool bar beds pushed together musty smell buffet restaurant hour lounge scuba caribe gated community lobster main buffet plenty of chairs other resorts
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1 - 5 of 4,337 reviews
Reviewed 2 days ago

We were there the first week of December, and there was never an issue with the seaweed while we were there. The beach was the best beach I have been to in Mexico! There were plenty of beach chairs and no problem finding a shady...More

Date of stay: December 2018
5  Thank Jacki K
Hotel's Favourite
Reviewed 2 December 2018

Every year my wife and I travel to a different place. Last year was one of the worst resorts. But this year we stayed at the Riu Palace Mexico. First time at a Riu. Based on 10 years of other companies this one has been...More

Date of stay: November 2018
14  Thank IowaChef
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 4 weeks ago

Dear IowaChef, Thanks for sharing the excellent review with us! We are so glad that you had an exceptional experience with us from beginning to end. We are satisfied to read that we could meet your professional chef’s taste with our gastronomic offer and that...More

Reviewed 6 days ago

Wow is all i can say we booked through a travel agent who recommended this place and were not disappointed . They provided all the entertainment we could ask for with all the wedding arrangements and on top of that a palace is what we...More

Date of stay: January 2019
4  Thank richardpresutti2017
Reviewed 6 days ago via mobile

The resort is lovely. However, I attempted to book this years vacation through RIU directly and was disappointed. Their call center is not very helpful. They were cold, indifferent and the rates are higher then you can get from other travel sites. I have traveled...More

Date of stay: April 2018
Thank christianhP4084ED
Response from RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Palace MexicoResponded 2 days ago

Dear christianhP4084ED, Thank you for choosing us again and for taking time to share your impressions with us. We are very surprised by your comments in regards to the prices, since the booking rates on our webpage are always equal or lower than the ones...More

Reviewed 1 week ago via mobile

Wow ..... had the most amazing stay at the Riu Palace Mexico. The staff are so welcoming and friendly, they literally can’t do enough to please and help everyone. By far the best and talented animation team we have come across, with boundless energy and...More

Date of stay: January 2019
2  Thank Loppybunny
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About
Description
The 24-hour All Inclusive Hotel Riu Palace Mexico opens all year round, located on the Playa del Carmen beach, on the Playacar residential estate, along with the Hotel Riu Palace Riviera Maya, Riu Playacar, Riu More Yucatan and the ClubHotel Riu Tequila. RIU Palace is the most elegant category in the RIU hotel chain, with hotels that meet the highest standards in terms of luxury, excellence and sophistication, creating a unique experience. The location is ideal due to its proximity to Cancun Airport CUN (55 km) and Playa del Carmen (2 km) and invites you to explore the area. The hotel has 434 comfortably furnished rooms with free Wi-Fi and offers many amenities. Relax in our spa, or get fit in the gym or on the tennis courts. 4 outdoor pools, 1 children's pool. Day and evening entertainment, as well as Pacha discotheque. For lovers of gastronomy, we offer live cooking stations at our main restaurant, Japanese, Mexican and Italian, Krystal Fusion restaurants, Steakhouse, as well as 5 bars. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Beachfront
Free Internet
Bar/Lounge
Spa
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$271 - US$556 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
,
Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Travellers' Choice2018 Winner
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Family Rooms
Number of rooms
434
Price range
US$271 - US$556 (Based on Average Rates for a Standard Room)
Also Known As
Riu Palace Mexico Hotel
,
Riu Palace Mexico Playa Del Carmen
,
Riu Palace Playa Del Carmen
,
Riu Palace Mayan Riviera
,
Riu Playa Del Carmen
,
Mexico Palace Riu
,
Riu Mexico
,
Rui Palace Mexico
,
Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (8,841)
Pool & Beach (1,542)
Room & Suite (1,298)
Dining (897)
Family and Play Areas (90)
Business Centre & Event Rooms (26)
Amenities (10)
Nearby
Nearby HotelsSee all 229 nearby hotels
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Nearby RestaurantsSee all 1,527 nearby restaurants
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LABRIOCHE de playa - Playacar
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Dona Aurelia sabores Mexicanos
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1.39 km away
Nearby AttractionsSee all 796 nearby attractions
Plaza Playacar
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.34 km away
San Miguel
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1.59 km away
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.40 km away
Cenote Calavera
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Questions & Answers
Ask a question
EmiiiJH
15 January 2019|
AnswerShow all 2 answers
Response from Jacki K | Reviewed this property |
I did not bring a hairdryer as they are equipped with them in the rooms and worked great!
2
Votes
John M
14 January 2019|
Answer
Response from Allansgirl158 |
No . If you look at the pictures you will see the bathroom and toilet .
0
Votes
Room Tips
"junior suites lower level are best"
richardpresutti2017
6 days ago
Read review
"closer to beach, facing in for property view."
zebrazeb
2 weeks ago
Read review
"you should not be in your room other than to sleep"
IowaChef
2 Dec 2018
Read review
"All rooms are of a good size and as there are only 2 floors, the level makes little difference nor are the..."
M6697YAmarkh
13 Nov 2018
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