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Hotel Riu Palace Mexico

Certificate of Excellence
15/05/2017 16/05/2017
1 room 2 adults 0 children
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5,340 Reviews from our TripAdvisor Community

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Greenville, South Carolina
Reviewed 2 days ago NEW

What can I say, the staff was very friendly, they where always there if you needed them, the food was good, the pools where nice, the rooms where good. Great place for a family vacation or for couples. The grounds where very well maintained, the staff working the beach were great! We had a wonderful time, the beaches are beautiful.

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1Thank srespass
Paramus, New Jersey
Reviewed 2 days ago NEWvia mobile

My boyfriend and I stayed here in April and I can't say enough about this wonderful place!! Extremely clean and such friendly people at this resort.. 10 out of 10!! Rooms were immaculate!! Nightly shows were ok..if you want some nightlife just go across the street to Tequila!! Disco and dancing!! So much fun!!! Only thing I would like to...

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3Thank zachjosh220
Chernihiv, Ukraine
Reviewed 2 days ago NEWvia mobile

Amazing hotel. Excellent food and interesting animation. They always trying to make beach clean from seaweed.And hotel territory just wonderful! We really enjoyed our first staying there, and absolutely will be back soon !

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3Thank hanna p
West Seneca
Reviewed 3 days ago NEW

We stayed here with family for a week in early April and we absolutely loved this resort.....the rooms were comfy , clean .... there were 5 ala carte restaurants and we ate at all of them.... service was amazing , the food choices were many and varied , the buffet was amazing , we loved the staff , so welcoming...

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4Thank griffsgram
Leicester, United Kingdom
Reviewed 3 days ago NEWvia mobile

Me and my partner visited the RIU Mexico Palace for 2 weeks in November 2016 flying from the UK with Thomson and I can truly say that it was the best holiday I have ever had! I couldn't fault anything about the hotel! The room was huge with a large balcony overlooking the courtyard and over restaurant. Even though are...

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6Thank V L
montreal
Reviewed 3 days ago NEW

We stayed four nights during Easter and had a decent time room was ok but needs a redo . Grounds were nicely kept , pools were very busy ,only reason to be there was if you had children . Food was ok service ok . Beach is the best part of the resort , lots of seaweed not their fault...

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Thank jaccli
Charlton, Massachusetts
Reviewed 4 days ago NEW

My husband and I returned from our stay at Riu Palace Mexico two weeks ago. I just wanted to say that the staff was sooo unbelievably nice and went out of their way to accommodate us. They always are very helpful and work very hard. Every hotel has something to complain about. I would just recommend to enjoy your vacation...

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4Thank A5025VXmaria
Dunstable, England
Reviewed 4 days ago NEWvia mobile

This is our favourite Riu hotel. We booked a jacuzzi suite again and this time we were on the far left hand side at the front of the hotel, beachside, fabulous views and as we were at the end very quiet. Rooms always well cleaned and a good turn down service every night. If I am being picky I would...

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3Thank SueG56
Los Angeles
Reviewed 6 days ago NEW

Modern resort with excellent food with many choices. The room was nice, with plenty space for 3 people. The beach is pretty, one of the best in the area. A little too much seaweed this time of year, though. Hotel needs to clean up seaweed earlier in the day. The staff was exceptional, especially Don Raul. He always received everyone...

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4Thank neeebs
Ottawa, Canada
Reviewed 1 week ago NEWvia mobile

I travelled with my boyfriend to Riu Palace Mexico from February 11 to 18, 2017. It was not my first time in Riviera Maya, in fact I had noticed the palace's blue dome on a previous trip and had made it an objective to stay there one day to take advantage of its proximity to Playa del Carmen. The price...

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4Thank Genevieve L

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15/05/2017 16/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Beachfront
  • Free Internet
  • Bar/Lounge
  • Breakfast included
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Babysitting
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
* Located on the Yucatan peninsula, 3 km / 1.9 Miles from Playa del Carmen * Within the Playacar resort, along with the Riu Palace Riviera Maya, Riu Yucatan, Riu Playacar and the ClubHotel Riu Tequila hotels * 2-storey building * Surrounded by 20,000 m2 / 24,000 sq. Yards of lush gardens * Located on the beach * Complimentary sun loungers on the beach * 200 m / 650 feet from Mexican Street * 55 km / 34 miles from Cancun Int???L. Airport * Credit cards accepted: Visa, MasterCard, Amex, Diners ... more   less 

Additional Information about Hotel Riu Palace Mexico

Address: Avenida Xaman-Ha, Manzana 3, Lote 4 | Condominio Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €262 - €532 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Palace Mexico 4*
Number of rooms: 434
Reservation Options:
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Also Known As:
Riu Palace Mexico Hotel
Riu Palace Mexico Playa Del Carmen
Riu Palace Playa Del Carmen
Riu Palace Mayan Riviera
Riu Playa Del Carmen
Mexico Palace Riu
Riu Mexico
Rui Palace Mexico
Hotel Riu Palace Mexico Riviera Maya - Playa Del Carmen
Hotel Style:
#15 Top resorts Hotel in Playa del Carmen
#20 Spa Hotel in Playa del Carmen
#22 Luxury Hotel in Playa del Carmen
#22 On the Beach Hotel in Playa del Carmen
#28 Family Hotel in Playa del Carmen
#32 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Palace Mexico staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“court yard side”
srespass, 27 Apr 2017 | Read review
“If you can afford a room facing the fountains it's worth upgrading.”
poggy2017, 19 Apr 2017 | Read review
“Our room was 126, definitely a quieter part of the hotel facing the pools.”
MartinG967, 15 Apr 2017 | Read review
“Ask for a room overlooking the inside of the resort.”
redust2017, 9 Apr 2017 | Read review
“Ask for a inner court room or you could be looking at another hotels back wall. We had to upgrade at $400 for a week.”
Hawker88, 6 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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