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Hotel Riu Playacar

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Hotel Riu Playacar
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4,535 Reviews from our TripAdvisor Community

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Showing 2,433: English reviews
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Pennsylvania
Reviewed yesterday NEW

We landed in Cancun and rented a car from Budget WARNING DO NOT RENT HERE I reserved a car for $110 and after a one hour wait I got it for $400 !! The Riu resort is great ,food great ,grounds great , beach nice ,pool was good ,resort was full and we ended up on 3'rd floor with no...

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1Thank stoggie
Bloomington, Minnesota
Reviewed 2 days ago NEW

We just returned from having our wedding on the beach and staying 10 days at RIU Playacar. Don't believe any of the negative reviews of this resort. It was perfect in everyway food, staff, accomodations. We had 48 people with our group and every one of them thought it was awesome. The pool bartenders were amazing, keeping up with all...

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2Thank tbauman1
Rochester, Minnesota
Reviewed 3 days ago NEW

Just got back from a wonderful 7 day visit to the RIU Playacar. Overall a great place, food good, rooms good, beach and pools excellent, location excellent. In my opinion the only thing that could use work is the nightly entertainment, but again that is just my opinion. The staff works very hard all day long to try and keep...

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1Thank Fishy62
Chicago, Illinois
Reviewed 3 days ago NEW

Arrived at Playacar Feb 12th stayed 1 week left the 19th. What a wonderful resort . The rooms are really nice and clean. The swim up bar was the biggest and best Ive seen ever and we do this every year for the past 15 yrs. Food was good but 1 thing that needs to be looked at is the...

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Thank tommyp1950
Winnipeg, Canada
Reviewed 1 week ago

This is our 4th visit to Riu Playacar, 1st time after resort was renovated. Awesome job at renovations... Arrived Jan. 21/2017 for a 2 week visit, received a room in building 2 , checked with front desk next day to see if we could move to another building further away, staff at the front desk was accommodating and helpful and...

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3Thank DonnaI10
Amsterdam
Reviewed 1 week ago via mobile

With my husband and 4 years old daughter, we spent a week in this hotel. Plus: the hotel is spotless clean, the staff is always very friendly, the all inclusive drinks are a big plus and there is a service on the beach and and on the pool, very nice! The pool and the beach are nice and you always...

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1Thank Giulia74Amsterdam
Cornwall, Canada
Reviewed 1 week ago via mobile

LOVED LOVED loved our stay at RIU PLAYCAR! PERFECT resort in every way! Playacar is a safe gated area! Beautiful sandy beach, you can walk a long way along the beach on both sides of resort! To the left, you can walk to Playa de Carmen (20-30 minute walk from the resort)! LOVED it!!! A must do! Hotel has been...

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2Thank Carole D
Syracuse, Utah
Reviewed 1 week ago

We stayed with a large group and were very happy with the resort. The most beautiful beach I've ever seen, friendly and helpful staff, nice rooms and tasty drinks! The downside was the food. Great variety but much of the buffet was bland. I recommend the Italian restaurant and the steak place near the beach. The WiFi is poor unless...

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1Thank DesertRose1977
Reviewed 1 week ago via mobile

We just got back from five days at the Riu Playacar and we had an AMAZING stay! The staff is absolutely amazing and so kind. Valentino is a GREAT entertainer and really made our trip that much better. Osvaldo at the bar by the stage is hands down the best bartender we've ever had. Him, Enrique, and Nelson at that...

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1Thank Kayla T
New York City, New York
Reviewed 1 week ago

Really enjoyed the setting of the resort, with the 2 pools, and beautiful beach. Great location just a 5-10 minute cab ride to downtown Playa, costs about $ 5 US if I remember correctly. The food, however, is really not so good. All 3 of us felt generally not well after every meal. Many of the options look very nice...

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Thank Bryan T

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €203 - €412 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No Elevators so ask for a first floor room”
 of 5 bubbles stoggie, 22 Feb 2017 | Read review
“Sections 7 - 8 are closer to pool and beach but FYI it is a walk no matter what.”
 of 5 bubbles Fishy62, 20 Feb 2017 | Read review
“Building 8 is the one to ask for”
 of 5 bubbles tommyp1950, 20 Feb 2017 | Read review
“buiildings 4 and up would be best , love to stay in building 8 next time( closest to the beach)”
 of 5 bubbles DonnaI10, 16 Feb 2017 | Read review
“Lots of walking! Choose either close to beach or close to most restaurants.”
 of 5 bubbles DesertRose1977, 16 Feb 2017 | Read review
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