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Hotel Riu Playacar

Certificate of Excellence
28/06/2017 29/06/2017
1 room 2 adults 0 children
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Hotel Riu Playacar
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4,784 Reviews from our TripAdvisor Community

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Showing 2,532: English reviews
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Reviewed yesterday NEWvia mobile

I have stayed at RIU palace peninsula twice before and I thought the RIU would uphold it's high standards..but I was very wrong..when we checked in they ran out of room keys...they had 1 blanket for a family of 4. They called me at 7am(after a midnight check in), to tell me they had given me the wrong copy of...

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Thank Gurch K
Warwick, United Kingdom
Reviewed 3 days ago NEW

Great staff, food, rooms & very clean. We stayed here 4 years ago and returned due to its ideal beach location. Riu refurbished it and last year and its very nice but mexico decor has gone, they have done the same in Cape Verde in palace the hotel decors are stripped of country identity, we feel a shame but Riu...

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3Thank alan s
Reviewed 4 days ago NEWvia mobile

Thanks to RIU for our 2 very nice weeks! The staff is friendly and drinks/meal are on point. The rooms are clean and safe to be in 😎 Beach and sea was so amazing! Keep it up 🇲🇽 We hope to see you guys again 🎖

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2Thank Kevin K
London, United Kingdom
Reviewed 4 days ago NEW

Here it is, a very late review. We have stayed at Riu Playacar Jan 16. Will keep it short. After reading many reviews I've decided that this is the place to spend a week replacing London cold winds with some sun, sea and fun to celebrate our wedding anniversary. Husband didn't even know where we are going. Hotel Facilities- We...

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5Thank ElitsaT
Reviewed 5 days ago NEWvia mobile

This was a excellent hotel rooms very large and modern on the beech lovely white sand some sea weed but this is nature was cleaned daily food was excellent so much choice resort was spotless staff fantastic willy in the restaurant ploy and Alberto in the 24hr bar just kept drinks coming you will read negative reviews but I think...

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3Thank cliff1958
Falkirk, Scotland, United Kingdom
Reviewed 6 days ago NEW

This was our 1st time in Mexico and will certainly not be our last,Riu Playacar is an excellent,spotlessly clean and wonderful staff.The food was top notch and the Steakhouse was top of the lot.The pool is lovely and warm even when it did rain(which was twice in 14 days) Entertainment was not brilliant but watchable,you can also use the Tequila...

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4Thank Keith Y
Cheshire, United Kingdom
Reviewed 1 week ago NEW

My wife & I have just returned from the Riu Playacar and having dropped guests off at other hotels during our transfer from the airport, our initial impression was “we’ve made the right choice” and that opinion didn’t change. The hotel and surrounding gardens were immaculate; the staff were all very friendly and welcoming. Room Having been offered a welcome...

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8Thank willo99
Worcestershire
Reviewed 1 week ago via mobile

Having visited and stayed in another Riu hotel in Playacar we decided to go back and go to Riu Playacar as being rebuilt when last there. Firstly the negatives Food was always luke warm and never topped up especially at lunch. We tried two of speciality restaurants Asian excellent but Steakhouse dreadful. Need a larger toaster at breakfast as sometimes...

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4Thank gemloo
toronto,canada
Reviewed 1 week ago

Start off by saying check in was fast with a welcome drink. Front desk was super and always willing to help. Hotel itself beautifully renovated modern look. Room: we had a spacious king bed ocean view room building 7 close to pools beach and food Grounds : Kept very clean Beach : SUPER would recommend this hotel

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4Thank Frankferreira
United Kingdom
Reviewed 1 week ago

This hotel is flat, very spaced out with lots of room, wide paths. Miss the jungle feel though as not many trees, but the upside is you have sea view rooms in part of the complex. I like the idea of a separate bar in reception ( foyer), so much quieter. I also like the pool lay out although not...

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2Thank Derwentrocker

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28/06/2017 29/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Free Internet
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
* In the Playacar resort area, along with the Riu Palace Mexico, Riu Palace Riviera Maya, Riu Yucatan and the ClubHotel Riu Tequila hotels * Main building and 8 annexed buildings * Located on the beach * Complimentary sun loungers on the beach * Surrounded by 21,000 m2/25,000 sq. Yards of tropical gardens * Mexican Street, next to Riu Yucatan * 100 m/325 ft. From various shops * 55 km/34 miles from Cancun Int'l. Airport ... more   less 

Additional Information about Hotel Riu Playacar

Address: Avenida Xamen-Ha | Manzana 6, Lote 6, Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €186 - €410 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Riu Playacar 4*
Number of rooms: 396
Reservation Options:
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Also Known As:
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Playacar Hotels
Riu Playacar Mexico
Rui Playacar
Hotel Riu Playacar Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#27 Top resorts Hotel in Playa del Carmen
#35 Luxury Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
#50 Family Hotel in Playa del Carmen
#57 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Riu Playacar staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms in block next to theatre could suffer noise up to 11pm”
283alans, 27 May 2017 | Read review
“If you have walking difficulties or buggies, ask for a ground floor room - the blocks don't have lifts to take you up to the 1st/2nd floors”
willo99, 23 May 2017 | Read review
“building 7 view and close to beach and pools”
Frankferreira, 21 May 2017 | Read review
“High floor if you have no mobility problems”
Barrowboy55, 18 May 2017 | Read review
“Rooms in Unit 2 could be a bit noisy as the night shows are next to it.”
1suea, 17 May 2017 | Read review
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Prices are for 1 room, 2 adults
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