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02/07/2017 03/07/2017
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Solidaridad, Playa del Carmen 77710, Mexico
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    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          No availability for your dates from these sites
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          Overview
          • Excellent49%
          • Very good33%
          • Average11%
          • Poor4%
          • Terrible3%
          Travellers talk about
          “select club” (1,220 reviews)
          “aqua park” (423 reviews)
          “royal elite” (492 reviews)
          Free Internet
          Free Parking
          Breakfast Buffet
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Water Park
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
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          Rooms
          2 Jul3 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (12,404)
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          1 - 5 of 12,404 reviews

          Reviewed 2 days ago via mobile

          I visited sandos caracol for two weeks as part of a wedding party. On arrival the staff were very helpful and friendly and check in was fast. We had reserved the deluxe room as part of the select over 18's club which I highly recommend...More

          1  Thank Lid F
          Reviewed 2 days ago via mobile

          Ignore all negative reviews! This eco resort is amazing! We came to attend a wedding here which was set on the cenote which was beautiful, perfect setting. - nature around every corner from monkeys to lizards. We were lucky enough to see all the baby...More

          2  Thank Becka W
          Reviewed 2 days ago via mobile

          The place is big has five cenotes you can swim in two of them Have a water park swimming pool the principal swimming pool is alway s pack and is very noisy There is an adult select club very nice but far from the beach...More

          Thank Maria D
          Reviewed 3 days ago

          We took 52 people to this resort and had a great time. The wedding was held next to the fresh water centre, which was a fabulous setting. The wedding planner was superb. The beach is rocky out a few feet from shore but it didn't...More

          Thank Norman F
          Reviewed 3 days ago

          We arrive early and the lobby was pack with people trying to check in. We reserved in the adult only section which is a different check-in's reception. We found out after we made the big lane. the adults only section is nice and quiet but...More

          Thank Maria D
          Magic Blue Hotel
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          About
          Awards & Recognition
          GreenLeadersSilver level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Free Internet
          • Room Service
          • Hotel Amenities
          • Free Parking
          • Children Activities (Kid / Family Friendly)
          • Business Centre with Internet Access
          • Dry Cleaning
          • Concierge
          • Babysitting
          • Airport Transportation
          • Banquet Room
          • Conference Facilities
          • Room Service
          • Laundry Service
          • Multilingual Staff
          • Things to do
          • Pool
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Bar/Lounge
          • Spa
          • Tennis Court
          • Hot Tub
          Details
          • Price range
          • US$158 - US$407 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #32 Green Hotel in Playa del Carmen
          • #44 Top resorts Hotel in Playa del Carmen
          • #49 Spa Hotel in Playa del Carmen
          • #59 Family Hotel in Playa del Carmen
          • #72 Romantic Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Family Rooms ,
          • Non-Smoking Rooms
          • Number of rooms
          • 956
          • Reservation Options
          • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Priceline, Travelocity, TravelUp, Hotwire, Hotels.com, Evoline ltd, TripOnline SA, Cancelon, HotelsforEveryone, Cheap Tickets, HotelQuickly and getaroom.com so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Caracol Beach ,
          • Sandos Caracol Eco Hotel ,
          • Sandos Caracol Beach Resort Spa ,
          • Sandos Select Club ,
          • Sandos Caracol Mexico ,
          • Hotel Sandos Caracol Eco ,
          • Caracol Village Hotel Playa Del Carmen ,
          • Sandos Caracol Beach & Spa Mayan Riviera ,
          • Sandos Caracol Resort ,
          • Sandos Caracol Riviera Maya
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          Traveller (13446)
          Pool & Beach (2667)
          Room & Suite (1266)
          Dining (1028)
          Hotel & Grounds (8255)
          Family and Play Areas (598)
          Bathroom (150)
          Business Centre & Event Rooms (61)
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          Questions & AnswersAsk a question
          scaler0
          I have not been able to get a response from my emails to the concierge or through facebook. Is there a better way to reach someone at the resort?
          22 June 2017|
          Answer
          Response from Maria D | Reviewed this property |
          The lobby is usually packed there is always a line in front of the concierge and in reception. I would try to address my inquiries to the adult select club there is always someone to answer questions
          0
          Votes
          Room Tips
          "Ask for a room near one of the pools."
          Read review
          "Adults only is a must if you have no kids"
          Read review
          "While there are no elevators, a second floor room is worth the walk for the view."
          Read review
          "Eco Signature Suites are closest to the beach and pool"
          Read review
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