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4/2/2018 5/2/2018
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    Sandos Caracol Eco Resort

    Carretera Chetumal Pto Juarez Km 295, Playa del Carmen 77710, Mexico
    011 34 971 78 33 02
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    4/2/2018 5/2/2018
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    US$1,535
    US$1,056
    SAVE US$479
    US$1,056
    Traveller (14712)
    Pool & Beach (2834)
    Storyboard
    Overview
    • Excellent50%
    • Very good32%
    • Average11%
    • Poor4%
    • Terrible3%
    Travellers talk about
    “select club” (1,278 reviews)
    “aqua park” (458 reviews)
    “royal elite” (542 reviews)
    Free Internet
    Free Parking
    Breakfast Buffet
    Pool
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Water Park
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Sandos Caracol Eco Resort
    Offers & Announcements: GET 5% EXTRA DISCOUNT
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (13,312)
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    1 - 5 of 7,688 reviews

    Reviewed yesterday

    I was here for 11 days with my best friend and it was so amazing! Our first all-inclusive holiday experience ever and we felt so spoiled. Every single member of the beautiful staff treated us like princesses from the moment we arrived. At check-in we...More

    1  Thank ML_252
    Hotel's Favourite
    Reviewed 8 April 2017

    I just got back from a week long stay here with my boyfriend. We came here to celebrate our 6th anniversary and we had an amazing time, we already miss it! There are so many positive things to say about the Sandos Caracol. Service -...More

    38  Thank Alex R
    Response from Web_Sandos, Gerente at Sandos Caracol Eco ResortResponded 10 April 2017

    Dear Alex R, Thank you for taking the time to write this detailed review about your stay with us. We are excited to read that you enjoyed your stay so. Thank you for recognizing the great service that our team provides. It's lovely to see...More

    Reviewed yesterday via mobile

    This resort is amazing!it's got lots of forest.The staff are amazing! This was my second time going, and I will definitely go back!!! The staff at this resort, know how to make you feel welcome!!If you need something, the staff will try there best to...More

    Thank Lee S
    Reviewed yesterday via mobile

    Our Family of four (one infant 9 month and one toddler 2.5 years) chosed Sandos Caracol Eco resort as a 10 days vacation. First two days we stayed at the room 4114. It’s a basic room with two queen size beds. The jungle view was...More

    Thank Iryna S
    Reviewed 2 days ago

    We were there over Christmas and New Year and yes, for the amount of $$ spent, it was very disappointing. -Check in, took forever. -Smokers are every where despite smoking areas available. I was shocked to see people smoking in the covered mostly kids games...More

    3  Thank cowboydanno
    About
    Awards & Recognition
    GreenLeadersSilver level
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Room Service
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$176 - US$1,037 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #31 Green Hotel in Playa del Carmen
    • #44 Family Hotel in Playa del Carmen
    • #47 Top resorts Hotel in Playa del Carmen
    • #54 Spa Hotel in Playa del Carmen
    • #72 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 956
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Orbitz, Hotels.com, Travelocity, Evoline ltd, Cancelon, TripOnline SA, getaroom.com and HotelQuickly so you can book your Sandos Caracol Eco Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Caracol Beach ,
    • Sandos Caracol Eco Hotel ,
    • Sandos Caracol Beach Resort Spa ,
    • Sandos Select Club ,
    • Sandos Caracol Mexico ,
    • Hotel Sandos Caracol Eco ,
    • Caracol Village Hotel Playa Del Carmen ,
    • Sandos Caracol Beach & Spa Mayan Riviera ,
    • Sandos Caracol Resort ,
    • Sandos Caracol Riviera Maya
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    Traveller (14712)
    Pool & Beach (2834)
    Room & Suite (1358)
    Dining (1111)
    Hotel & Grounds (9086)
    Family and Play Areas (659)
    Bathroom (161)
    Business Centre & Event Rooms (72)
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    Questions & Answers
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    Room Tips
    "Adults only is recommendable if you don't like screaming children"
    Read review
    "We enjoyed a room near the Select Club which was far from the disco, quiet at night. Watch the monkeys and..."
    Read review
    "upgrade to whatever level above the basic package is."
    Read review
    "Upgrade to Royal Elite."
    Read review
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