We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    The Reef Playacar

    Paseo Xaman-Ha, Ret. Sayil s/n | Fracc. Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$311
    US$313
    US$314
    Traveller (3076)
    Pool & Beach (964)
    Room & Suite (364)
    Allegro Playacar
    4,785 reviews
    #88 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,830 reviews
    #104 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,005 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent29%
    • Very good42%
    • Average16%
    • Poor8%
    • Terrible5%
    Travellers talk about
    “chula vista” (76 reviews)
    “nico's bar” (43 reviews)
    “terraza grill” (40 reviews)
    Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from The Reef Playacar
    Special Offer: Package Deal
    Allegro Playacar
    4,785 reviews
    #88 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,830 reviews
    #104 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,005 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$311.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "cf3adc31e44245f29f896253e526a7d7", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":214263,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32451342],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":313,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"cf3adc31e44245f29f896253e526a7d7","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":314,"lowestMetaPrice":311,"additionalPartner":false,"highestMetaPriceDisplay":314,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":314,"lowestMetaPrice":311,"highestMetaPriceDisplay":314,"hotelName":"The Reef Playacar","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImNmM2FkYzMxZTQ0MjQ1ZjI5Zjg5NjI1M2U1MjZhN2Q3IiwiQUlLIjoiZjdkN2FhNzgxZDY1NDllY2E3YjZkNzMwYmZhMjgzYWIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$311", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32451342":"BookingCom","53913346":"TravelocityEWS","65767261":"Hotwire","32709243":"Expedia","79620581":"CheapTicketsEWS","109209881":"HotelsCom2IB","79023130":"OrbitzEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (4,642)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages
    There are newer reviews for The Reef Playacar
    See the most recent reviews

    1,741 - 1,745 of 2,756 reviews

    Reviewed 4 September 2011

    The hotel is nice -lots of vegetation, and a nice sort of authentic feeling to the architecture. We got a nice room and it was comfortable. Unfortunately, the service we got and many of the hotel "rules and regulations" ruined our family vacation. Staff at...More

    2  Thank Cecilia C
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 28 September 2011

    Thank you for your feedback. Analyzing your experience at our hotel, it seems to us that you did not receive enough information regarding the services we offer before making the hotel reservation. We would like to mention that for those who reserve a standard room...More

    Reviewed 3 September 2011

    We stayed here for our honeymoon, it was my first trip to Mexico. We loved the jungle setting, the agoutis and lizards running around, and the size of the resort. Our room was right by the pool and restaurants, it was a great location, we...More

    1  Thank Feex
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 28 September 2011

    We are very glad to hear that you enjoyed your honeymoon at this Resort. Thank you for remarking the natural setting and size of the Resort. Thank you also for your positive feedback regarding our customer service. We would like to mention that on our...More

    Reviewed 1 September 2011

    Perfect low key vacation. Clean beach. Good food. I loved the fact that we could eat in a restaurant and be served every night. Nice small resort.

    3  Thank gigig2003
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 28 September 2011

    Thank you very much for your positive review! We look forward to welcoming you again. Best Regards,

    Reviewed 31 August 2011

    My husband and I visited the Reef for his 30th birthday. It was our first trip to an all-inclusive resort and I did a lot or research about this particular hotel before booking. After the reviews my expectations were pretty low but the price was...More

    2  Thank jaimepatterson
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 28 September 2011

    We are very happy to hear that you enjoyed your first experience with an all inclusive at The Reef Resort! You mentioned various aspects of the hotel which are specially recognized by guests such as our natural environment, natural cenotes, size of the hotel, cleanliness...More

    Reviewed 30 August 2011

    I guess I’ll start with something positive. The grounds were beautiful. The jungle setting, the giant squirrels, geckos etc. were a pleasant surprise. The groundsmen kept the walkways spotless despite the ever falling fruit. The restaurant and bar staff were very friendly and courteous with...More

    3  Thank North54
    Response from ReefPlayacarResort, Manager at The Reef PlayacarResponded 28 September 2011

    Thank you for sharing your review on Tripadvisor. We really appreciate your nice comments about the natural surroundings in the hotel, our friendly staff and quality of food at the buffet Restaurant. As you mentioned we offer some menus that are included in the all...More

    Allegro Playacar
    4,785 reviews
    #88 of 209 hotels in Playa del Carmen
     
    The Reef Coco Beach
    3,830 reviews
    #104 of 209 hotels in Playa del Carmen
     
    Sunset Fishermen Spa & Resort
    1,005 reviews
    #84 of 209 hotels in Playa del Carmen
     
    Sandos Playacar Beach Resort
    12,550 reviews
    #61 of 209 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Free Parking
    • Beachfront
    • Breakfast included
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Meeting Rooms
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$161 - US$517 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #49 Top resorts Hotel in Playa del Carmen
    • #55 Spa Hotel in Playa del Carmen
    • #64 Family Hotel in Playa del Carmen
    • #65 On the Beach Hotel in Playa del Carmen
    • #80 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 196
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, BookIt.com, Hotels.com, Orbitz, Travelocity, HotelsforEveryone, HotelQuickly, Hotwire and getaroom.com so you can book your The Reef Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Reef Playacar Hotel Playa Del Carmen ,
    • Reef Club Playacar ,
    • Reef Playacar Mexico ,
    • Reef Playacar Playa Del Carmen ,
    • The Reef Playacar Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (3076)
    Pool & Beach (964)
    Room & Suite (364)
    Dining (296)
    Hotel & Grounds (1609)
    Family and Play Areas (46)
    Bathroom (43)
    Business Centre & Event Rooms (12)
    Nearby
    Allegro Playacar
    4,785 reviews
    .31 km away
     
    Sunset Fishermen Spa & Resort
    1,005 reviews
    .39 km away
     
    Eurostars Hacienda Vista Real
    631 reviews
    .48 km away
     
    Hotel Riu Palace Riviera Maya
    5,453 reviews
    .10 km away
     
    Nearby Restaurants
    Lara & Luca
    103 reviews
    1.21 km away
    Casa Sofia Playa del Carmen
    661 reviews
    1.21 km away
    Perche No Restaurante Pizzeria
    101 reviews
    1.24 km away
    Casa Cenote
    243 reviews
    .77 km away
    Nearby Attractions
    Plaza Playacar
    434 reviews
    .66 km away
    Xaman Ha Aviary
    207 reviews
    .89 km away
    Playacar Center
    18 reviews
    .53 km away
    Rent Buggy
    644 reviews
    .34 km away
    Ask a question
    Questions & Answers
    Cyndee C
    14 July 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear Cyndee C, Thank you for contacting us. It is a pleasure to know that you will visit us again this year! Regarding your query about the bycicles please let us inform you that we have them available for our... More
    1
    Vote
    Google Translation
    kericksonr
    13 July 2017|
    Answer
    Response from TheReefResorts | Property representative |
    Dear kericksonr, Thank you for contacting us. We are sorry to know that there have been some inconveniences with the Premium up-grade and we would like to follow up on this. Please email us to the address that appears on... More
    0
    Votes
    Google Translation
    Room Tips
    "Choose a room close to the pool"
    Read review
    "Ask for a room closer to the pool area or in the middle of the resort."
    Read review
    "read reviews before booking"
    Read review
    "Premier Package Recommended"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing