Our stay was the most comfortable, stayed for 8 days and everything from the room to the staff was exceptional, anything you needed the staff was there always with a smile, would definitely recommend it and will come back in the future, a mention to Axel from entertainment and Je…
booked two days at the Reef Playacar basically on a tour to assess as many all inclusive resorts in Playacar as one can achieve in a two week period as a solo fun loving Canadian... lol
sadly my stay although ultra economical at the Reef was slightly less entertaining than a tri…
Beautiful place close to the 5th ave of Playa del Carmen. The whole staff very friendly. food delicious, room very clean
3 Bad experiences we had:
- We received a call at 7:30 am twice in 2 continuous days, not expected. We went to Coco Bongo one of those days and we "expected to…
An excellent experience! We had our wedding here and it was a wonderful day. Carolina took care of everything perfectly. Also, Be sure to sit in Paulino's section when having breakfast he's the hardest working waiter i've ever seen.
I am currently at the resort, it is a nice, small all inclusive; hotel staff is super friendly and you get the same as every average all inclusive in Playa.
The only complaint is that the time share people bother you sooo much, every time I walk into the lobby at least one of th…
"All the rooms are very quiet"
"No elevators. Rooms have double beds"
"The rooms are under renovation right now so they are all new and very nice."
"ground level room has easy access, 3 story complex no elevators"
"The best views are in the members area. If your not willing to pay for a membership don't expect an ocean view."