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Iberostar Tucan Hotel

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Traveller (8133)
Pool & Beach (2003)
Room & Suite (889)
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Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(475 reviews)
“howler monkeys”(210 reviews)
“jungle area”(161 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,968)
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Traveller rating
2,852
1,340
378
135
79
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2,852
1,340
378
135
79
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All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesetowel hutpool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
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3,041 - 3,045 of 4,784 reviews
Reviewed 27 December 2010

In one sentence we loved it! Airport After you pass the customs you enter a "time share sharks" hall. There are lots of people claiming that they work for the airport and are concerned about one's transportation. In fact they try to get you to...More

2  Thank northern_prairie
Reviewed 26 December 2010

Hotel looks great, Marble everwhere, immaculate grounds, excellent service. Room was large, great A/C, plenty of hot water and a balcony. Refrig in room was kept stocked with beer, water, and sodas. The beds are hard - period. We had nightly entertainment of medium quality....More

Thank Csprings99
Reviewed 26 December 2010

Just returned from seven days at the Tucan with our extended family (two adult couples, four teens) and couldn't be happier with our choice. The grounds and buildings are exquisitely maintained, the staff is very friendly and take great pride in their work. The location...More

1  Thank toodogsus
Reviewed 24 December 2010

We really enjoyed our week-long stay at Iberostar Tucan in December 2010. Service is above average. We did experience a few mess-ups but those seems like exceptions to the general rule. Room was being made up every day, the territory is mostly clean and tidy,...More

Thank 33kirillk
Reviewed 24 December 2010

Amazing unique jungle-resort! Beautiful grounds and the beach! The food: in the buffet is ok, nothing special. The specialty restaurants : we liked the Italian and Japanese restaurants. The Steak house was not great.. The room: clean, but the bathroom looks very old and smelled...More

1  Thank Marianna2008Toronto
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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$198 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$198 - US$448 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#28 Top resorts Hotel in Playa del Carmen
#37 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8133)
Pool & Beach (2003)
Room & Suite (889)
Dining (636)
Family and Play Areas (132)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
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klipper-fillet
19 April 2018|
AnswerShow all 3 answers
Response from BasilIvybridge | Reviewed this property |
From what I can remember we only had one drop off before Toucan and the journey took a little under 45 minutes, it takes a while to get to the hotel from the main road as there is a lot of holiday homes in the protection... More
0
Votes
Room Tips
"If you like to animal watch, room in the 1500 to 1300 blocks, facing the jungle- and you'll be happy."
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"Rooms in block 16 overlook the hotel next door have a whining generator. Noisy Peacocks on the ground floor..."
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"We were in building 15, we did hear the nightly entertainment so if thats an issue get one closer to front of..."
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"If you want to see wildlife from your balcony ask for a room facing the jungle"
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