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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,275 Reviews from our TripAdvisor Community

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Showing 4,460: English reviews
Vancouver, BC
Reviewed 29 December 2009

My wife and I travel often (We've stayed at Bahia Principe near Tulum 8 months prior to this trip). We are easy going, understanding and are not picky at all. We stayed here because we love animals but for the money, this resort was mediocre at best. Here are the pros and cons: Pros: Nice location, cool jungle path, talented...

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4Thank PaymonVancouver_BC
Falls Church, Virginia
Reviewed 28 December 2009

My significant other and I just returned from a wonderful 10 days vacation at the Iberostar Tucan. To begin with when we were planning our vacation our choices were the Riu Palace and the Iberostar Tucan. Based on the trip advisor’s reviews, The Iberostar Tucan got the most positive reviews therefore the Tucan was our chosen one. And oh boy!...

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6Thank BDiaz
Bolton
Reviewed 28 December 2009

Perfect wedding, perfect settings, perfect hotel!!! We stayed at the Tucan for 2 weeks in November there was 24 people in our party (aged from 4 to 83) and everybody was catered for. The food was great, the best restaurant being the Japanese, as per previous reviews the Mexican was average. You have to book well in advance for the...

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3Thank TMSJO
Milwaukee, WI
Reviewed 26 December 2009

Everything was perfect. Traveled with my 30 year old daughter. Had a great time. Her first trip to Mexico and she loved every minute of it. The beach was beautiful, food was very good. Service was great, very friendly. Went on the zip-lining tour fun fun fun. Went ATV'ing (a must). My husband and I are going this March. Can't...

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3Thank funmomfromwi
Nebraska
Reviewed 24 December 2009

We stayed at the Tucan for 10 wonderful days. Staff were all very friendly from the check in attendents to the maids. The resort was very nice and clean. We enjoyed the monkeys and all the wild life right there in the resort. The food in the dinning room was very good and a nice selection. The only complaint we...

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4Thank JackieNebraska
Chesapeake Beach, MD
Reviewed 22 December 2009

My husband and I booked this trip with another couple as a quick and affordable getaway. My friend commented the entire time that she couldn't believe how nice it was considering all the negative reviews she read before we went (even if she does tend to mainly read the negative ones). We found the Tucan to be a great value...

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5Thank ElonGal
Texas
Reviewed 22 December 2009

I recently stayed at the Iberostar Tucan Hotel in Playacar, Playa del Carmen Mexico. My wife's brother got married there and had a wedding party of over 80 people. This was a very large group for an out of country wedding, so you would think the resort would cater to such a group. I cannot speak for the Bride and...

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8Thank DisgruntledTexas
new york
Reviewed 21 December 2009

I titled this review as I did because I think that too many that post on this site can be extremely high strung/picky/have unrealistic expectations, etc. I am not one of these people. So if you're looking for a straight forward review from a sane person, put this in that category. The hotel grounds are lush, tropical, and very pretty....

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7Thank cargocharlie
vancouver, bc
Reviewed 21 December 2009

We chose this hotel specifically from the reviews on travel advisor. When we arrived everything looked very nice, we were assigned a room and the weather was great. After a few days in the room I decided to report the defficiencies I had noticed. I left a note at the front desk with the following. (1) Curtains had come off...

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2Thank MarkDebVancouver_Bc
Baltimore, Maryland
Reviewed 21 December 2009

Iberostar Tucan has so far been our favorite all inclusive get away. We have been to Punta Cana and another Mexican resort and this has been the best. The purpose of our trip was to get away and relax in the sun. We spent our time going to the gym in the early morning (weights are old, cardio equipment is...

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1Thank BACBaltimore

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €180 - €463 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#13 Green Hotel in Playa del Carmen
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#30 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
746 questions
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room on the south side are quieter but close to the beach. higher floor might be nice to see the sunrise.”
 of 5 bubbles Jose_Enrique, 26 Mar 2017 | Read review
“get a room nicely place in the middle of the resort , exactly midway between the main areas and the beach”
 of 5 bubbles Tennjed420, 17 Mar 2017 | Read review
“Room in building 15 get the full effect (LOUD) of the entertainment. Pass on this one, unless you want to stay up until Midnight”
 of 5 bubbles Megaslim99, 17 Mar 2017 | Read review
“Near the ocean or south facing for noise levels at night”
 of 5 bubbles elizabeth_pierre, 14 Mar 2017 | Read review
“All of the rooms are good, but choose one as close to the beach as possible, and you will be happy.”
 of 5 bubbles Andrew780, 13 Mar 2017 | Read review
5 of 5