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7/1/2018 8/1/2018
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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    7/1/2018 8/1/2018
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    Traveller (7889)
    Pool & Beach (1963)
    Room & Suite (841)
    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (467 reviews)
    “howler monkeys” (204 reviews)
    “steak house” (380 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    7 Jan8 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (6,755)
    There are newer reviews for Iberostar Tucan Hotel
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    2,981 - 2,985 of 4,684 reviews

    Reviewed 12 October 2010

    I'll describe it in a few words: clean rooms, good food, friendly staff, nice beach, beutifull resort with wild animals, great shows and fun overall - what more can you ask for?

    6  Thank romirga
    Reviewed 10 October 2010

    first of all we enjoyed our stay so much we just today booked another week (10/23/10) The hotel, staff and facilities were all great.Over the last 10 to 15 years we have stayed at many properties.This property is all that it sugest. We have decided...More

    3  Thank bryano
    Reviewed 10 October 2010

    This resort is everthing that you would want for a memorable and comfortable vacation. It's an all inclusive resort of moderate size with ambiance and surroundings that make vacationing relaxing.

    3  Thank Menz68
    Reviewed 10 October 2010

    Service was excellent with particular "kuodos" to Eraldo & Nataniel of the Gondola, Italian restaurant. Room was very nice, with excellent service provided by Marta. Pleasantly surprised by the location, which was close to the pool and to the beach. What we liked best was...More

    2  Thank EstrellaEngelhardt
    Reviewed 8 October 2010

    Me, my husband, and our two kids (aged 6 and 18) stayed at the Iberostar Tucan based on a recommendation from my travel agent. We had never been to Mexico before, so we didn't know what to expect. The resort was phenomenal. The staff was...More

    4  Thank LauraMC70
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$209 - US$599 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #8 Family Hotel in Playa del Carmen
    • #17 Green Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #26 Top resorts Hotel in Playa del Carmen
    • #35 Spa Hotel in Playa del Carmen
    • #37 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with VISIT US, INC. , Booking.com, Expedia, Orbitz, TravelUp, Prestigia, Hotels.com, Hotwire, getaroom.com, Priceline, Cancelon, Travelocity and TripOnline SA so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (7889)
    Pool & Beach (1963)
    Room & Suite (841)
    Dining (616)
    Hotel & Grounds (4665)
    Family and Play Areas (113)
    Business Centre & Event Rooms (41)
    Bathroom (36)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
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    Sandos Playacar Beach Resort
    13,288 reviews
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Mark F
    Hopefully someone can answer a few detail questions I have about Iberostar Tucan. Some reviews complain that the specialty restaurants are sometimes booked out for days. Does anyone know how early I can make reservations? My trip is booked for February, but I'd have no problem making reservations now or put it in my calendar to do it a week before arriving. Can I do it any time? Another question about the restaurants... some of the reviews mention restaurants that are listed for the Iberostar Quetzal (buildings 20-29). That side has the Steak house and the Italian restaurant. Are you able to dine at all of the restaurants, or just the 3 listed for Iberostar Tucan (Japanese, Mexican and Mediterranean)? Did anyone order room service? Is room service included in the all-inclusive package? The reviews here are the reason I chose this resort, but unfortunately the Iberostar website is pretty horrible for information.
    10 December 2017|
    AnswerShow all 5 answers
    Response from | Reviewed this property |
    We had no problem booking our a la cartes right when we booked in. You get to choose 3 out of the 5 restaurants for a weeks stay. Went to the Italian, Japanese and Steakhouse, loved them all. Enjoy your stay I loved this... More
    0
    Votes
    Anne B
    6 December 2017|
    AnswerShow all 3 answers
    Response from LuisMoonshine | Reviewed this property |
    Hi Anne , truly I have see the housekeeper early working , they never disturbs if you leave the not disturb label at you door . Also I remember see them late around 3 pm . They do an impressive job , not a grain of sand in... More
    1
    Vote
    Donna G
    21 November 2017|
    AnswerShow all 4 answers
    Response from Lesley T | Reviewed this property |
    we brought a therm cup but never used it as the drink service was so fab x
    2
    Votes
    Room Tips
    "fre wifi and the rooms, the more expensive the closer to the beach"
    Read review
    "Second floor, jungle facing buildings 13,14,15,16"
    Read review
    "Possibly near the jungle - there was construction across from us (near the pool) during the day. Avoid..."
    Read review
    "If you like quiet rooms stay in buildings further from the theater"
    Read review
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