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Iberostar Tucan Hotel

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6,006 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Tucan Hotel
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Showing 4,317: English reviews
Massachusetts
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 December 2009

My husband and I stayed at Iberostar Tucan in February '09, and we absolutely loved it. In fact, we are going back in two months for another relaxing vacation. But there was one little problem that I would like travelers to be aware of: our credit card fraud protection unit has detected a fraudulent charge on our account originated in... More 

Helpful?
5 Thank zanudal
Ontario
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 7 December 2009

We just arrived home from a week in Mexico with our three kids, ages 12, 15 and 17. The Iberostar Tucan offered as much to do or as much relaxation as anyone might want. The staff were all very upbeat and energetic, the resort was clean and well laid out and the pool and beach were only steps from each... More 

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3 Thank BowmanvilleOntario
chester,
Level Contributor
50 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 6 December 2009

it was our first trip to mexico and we were not sure where to go with having teenagers, thought cancun may be the best, but we were not disappointed with out choice, after a long flight from uk, we were picked up at the airport and only drop offs at 2 other hotels. we arrived and were greeted with cocktails... More 

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7 Thank tat16
Chicago, Illinois
Level Contributor
30 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 28 November 2009

Signed up with Apple vacations for 7 days w/ roundtrip non-stop air for $799, quite a bargain! Apple reps at Chicago O'hare, the resort and Apple air conditioned transport to the Tucan ! I've been to resorts all over the world, including some at $1,000 a day and this one isn't far behind. Reception, most restaurants and lobby bars surrounded... More 

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15 Thank joeandsharon
Nassau, New York
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 25 November 2009

We spent 8 days at the hotel. The grounds were very nice. I am not going to reiterate what was in many reviews. I am just going to focus on the issues I had as I do agree that the grounds, the food, the staff, and the Star Friends were great. We were there for 8 days and that was... More 

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6 Thank lps56
Brampton, Ontario
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 24 November 2009

My stay was from 11/15-11/22. I travelled with my 6, 12, 16 year old, husband, mother and father. First off, I would definitely withut a doubt stay here again. It was breathtaking! It was situated in a beautiful gated community that looked like the Beverly Hills of Mexico. Not sure if they were houses or condo rentals in the area,... More 

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11 Thank elainamaria
Vancouver
2 reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 24 November 2009

Wow, we've just returned from vacation - probably our best ever ! what an incredible resort. It wasn't just a hotel - it was an experience. My kids had a blast not to mention how much fun and enjoyment my husband and I got out of it too. I love to read the reviews - infact that's exactly how I... More 

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12 Thank vacationgirl28
Mississauga
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 22 November 2009

We have just returned from a week at the Iberostar Tucan. The hotel is excellent as was the service. It was nice to have the jungle in the middle of the resort with the animals. It made it feel like you had the best of both worlds. The rooms where very clean with everything you needed. The bed was a... More 

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3 Thank deblyn0
Pittsburgh, Pa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 21 November 2009

A week ago today, we were on the beach watching our daughter marry the man of her dreams. We picked the Iberostar Tucan for a variety of reasons. Flying into Cancun is so much easier and cheaper than most of the Caribbean islands. The Tucan offered so many amenities for our varied group at a most reasonable price. In this... More 

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6 Thank heylady1220
Lawnside, New Jersey
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 17 November 2009

Arrived on Saturday the 7th and left Sunday the 15th. This trip was well worth the price we paid. No problems transfering to or from the airport. Keep in mind though that this is an hour trip away from Cancun Airport. The grounds were immaculate. The lobby, rooms, resturaunts, the jungle setting, the pool area and the beach. Everything was... More 

Helpful?
6 Thank JerseyCasey11

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €191 - €444 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#13 Family Hotel in Playa del Carmen
#22 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#31 Spa Hotel in Playa del Carmen
#31 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
649 questions
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Questions? Get answers from Iberostar Tucan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Email them in advance to ask for quiet room like us and no smoking to remind them of what you want before you arrive”
 of 5 bubbles Love2Travel4Ever2088, 30 Nov 2016 | Read review
“1400 block has great opportunity to see the monkeys. The 1400 block is noisy until about 11 pm due to the resort next door.”
 of 5 bubbles Rinny2424, 26 Nov 2016 | Read review
“Ocean view, unless you are on 3rd floor...is not really pen...too many trees or palapa roof to look around.”
 of 5 bubbles chucksue13, 22 Nov 2016 | Read review
“Best block was 15. Centre of complex and close to jungle area, pools and beach”
 of 5 bubbles angiesan2016, 20 Nov 2016 | Read review
“I stayed in 13 which was perfect close to beach, rest,I had jungle view i saw peacocks, monkeys, raccoons,iguanas”
 of 5 bubbles Palm_trees1, 15 Nov 2016 | Read review
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