We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Tucan Hotel

6,866 reviews
Save
Traveller (8009)
Pool & Beach (1987)
Room & Suite (880)
Overview
  • Excellent63%
  • Very good27%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(472 reviews)
“howler monkeys”(208 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star Hotel
All hotel details
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (6,866)Write a Review
There are newer reviews for Iberostar Tucan Hotel
See the most recent reviews
Filter reviews
4,744 results
Traveller rating
2,829
1,330
372
134
79
Traveller type
Time of year
LanguageEnglish
More languages
2,829
1,330
372
134
79
Show reviews that mention
All reviewsstar friendshowler monkeysspecialty restaurantsjungle pathswim up bardressel diversjungle atmospherejapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelmagic showplenty of chairsapple vacationscab ride
FilterEnglish
Updating list...
2,811 - 2,815 of 4,744 reviews
Reviewed 13 August 2011

Woven throughout this beautiful resort, besides many restaurants, swimming pools, and beautiful beach/ocean, is a jungle atmosphere with monkeys, many beautiful kinds of birds, turtles, fish, iguanas, agouti, and much more. It was beautiful. The staff was very welcoming and friendly, very accomodating... the service...More

3  Thank BuffaloGal55
Reviewed 12 August 2011

Just returned from two weeks at the Iberostar Tucan. All the other reviews are pretty spot on as this is an exceptional hotel. We went at the busiest time, with all rooms taken. Despite this, we never had to wait for service anywhere. The bar...More

8  Thank welshwanderer_7
Reviewed 12 August 2011

We are a couple from the UK and stayed here, in an ocean front suite for 2 weeks. We actually ended up in a room on the Quetzel side so will put this review on both hotel pages. Overall we thoroughly enjoyed every minute of...More

3  Thank ktboo09
Reviewed 10 August 2011

Just a quick review from me. I am 19 years old and travelled here with 6 members of my family all aged over 18 on the 9th of July for 1 week. After having just returned from another holiday in Turkey yesterday I felt I...More

6  Thank martincreminmex
Reviewed 10 August 2011

The hotel and the grounds are immense. There's a lot to take in when you first arrive and its easy to get lost, but once you get the jist of it, it gets a lot easier. Things become repetitive after a few days. The rooms...More

7  Thank optplyr
View more reviews
PreviousNext
1561562563564565949
About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$197 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$197 - US$525 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Family Hotel in Playa del Carmen
#17 Green Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#27 Top resorts Hotel in Playa del Carmen
#34 Spa Hotel in Playa del Carmen
#38 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (8009)
Pool & Beach (1987)
Room & Suite (880)
Dining (619)
Family and Play Areas (114)
Amenities (65)
Business Centre & Event Rooms (41)
Questions & Answers
Ask a question
Travellinfool
15 February 2018|
AnswerShow all 2 answers
Response from aer99 | Reviewed this property |
We paid in US funds
1
Vote
PreviousNext
123456320
Room Tips
"Room in buildings, 10, 11 or 12"
Read review
"superior room in basement"
Read review
"All rooms are great no matter where you stay"
Read review
"Building 11 where we stayed is right by the beach, breakfast is right there"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing