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06/06/2017 07/06/2017
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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    06/06/2017 07/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          No availability for your dates from these sites
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          Room & Suite (818)
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          Overview
          • Excellent61%
          • Very good27%
          • Average7%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “star friends” (498 reviews)
          “howler monkeys” (189 reviews)
          “jungle area” (150 reviews)
          Free Internet
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Wheelchair Access
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Iberostar Paraiso Maya
          4,796 reviews
          #4 of 11 hotels in Playa Paraiso
           
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          IBEROSTAR Paraiso Del Mar
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          Rooms
          6 Jun7 Jun
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          1 room, 2 adults, 0 children
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          Traveller rating
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          Reviewed 3 weeks ago via mobile

          We enjoyed our stay at the Tucan. Everyone has been helpful, making our stay extra special. Omar gave us exception service in the club lounge. Zury taught us about wine and greeted us in the Mediterranean restaurant. Matilda went out of her way to ensure...More

          Helpful?3  
          Response from Quality manager I, Quality Manager at Iberostar Tucan Hotel

          Dear guest, Thank you for your preference by becoming an IBEROSTAR member and for your recent stay at Tucan & Quetzal. We are pleased to hear that the value of your membership has been reflected on the benefits you have received during your last stay...More

          Reviewed 3 weeks ago

          We stayed at iberostar tucan with a group of six in 2 rooms. Everything is perfect except for front desk and apple vacation representatives. Rooms are clean and usually restocked daily and in a timely manner. Drinks were nothing to complain about (they are as...More

          Helpful?7  
          Response from Quality manager I, Quality Manager at Iberostar Tucan Hotel

          Dear guest, We would like to thank you for choosing IBEROSTAR Tucan & Quetzal to celebrate such special occasion. We are happy to read that you enjoyed our drinks selection, tasty food, kids’ activities and special attentions for our concierge. Please know that our Front...More

          Reviewed 3 weeks ago

          Iberostar Tucan is a beautiful property. The reviews on Trip Ad visor were right on. The staff did everything they could do to make the vacation as nice as it could be. There were many activities and one could be as active or inactive as...More

          Review collected in partnership with Iberostar
          Helpful?2  
          Response from Quality manager I, Quality Manager at Iberostar Tucan Hotel

          Dear guest, Thank you for taking the time to share your recent experience at IBEROSTAR Tucan & Quetzal. We appreciate your kind words regarding our beautiful facilities and environments as well as for our attentive personal who certainly strive to please our guests. We are...More

          Reviewed 4 weeks ago

          The hotel and staff are very good. As a parent with two young children the grounds are fabulous with all the wildlife however we are very disappointed with the children's entertainment on an evening. Its advertised as a mini disco but 'mini' is an understatement...More

          Helpful?3  
          Response from Quality manager I, Quality Manager at Iberostar Tucan Hotel

          Dear guest, We would like to thank you for the opportunity to host your family at IBEROSTAR Tucan & Quetzal. It is great to know that you enjoyed our wonderful natural surroundings and facilities as well as the service from our attentive staff. We regret...More

          Reviewed 4 weeks ago

          Spent a week there in April 2017 with my family of 5. Booked a family suite which is essentially 2 existing rooms with connecting door. Met the needs but $500 upcharge to have connecting rooms compared to 2 separate rooms seems a bit much but...More

          Helpful?3  
          Response from Quality manager I, Quality Manager at Iberostar Tucan Hotel

          Dear guest, We would like to thank you for the opportunity to have welcomed you at IBEROSTAR Tucan & Quetzal. We are happy to read that our lovely grounds, accommodating facilities, nice beverage offer and entertaining activities were a highlight for you to have a...More

          Iberostar Paraiso Maya
          4,796 reviews
          #4 of 11 hotels in Playa Paraiso
           
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          About
          Awards & Recognition
          GreenLeadersGold level
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Room Service
          • Free Parking
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Beachfront
          • Bar/Lounge
          • Spa
          • Free Internet
          • Breakfast included
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Business Centre with Internet Access
          • Children Activities (Kid / Family Friendly)
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Meeting Rooms
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Fitness Centre with Gym / Workout Room
          • Restaurant
          • Bar/Lounge
          • Spa
          • Tennis Court
          Details
          • Price range
          • US$193 - US$454 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #13 Family Hotel in Playa del Carmen
          • #16 Green Hotel in Playa del Carmen
          • #23 Top resorts Hotel in Playa del Carmen
          • #25 Romantic Hotel in Playa del Carmen
          • #31 Spa Hotel in Playa del Carmen
          • #33 On the Beach Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 350
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Visit Us Inc., Booking.com, Orbitz, Travelocity, Hotels.com, Cheap Tickets, Hotwire, Cancelon, getaroom.com, TripOnline SA and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • Iberostar Playa Del Carmen ,
          • Iberostar Tucan Mexico ,
          • Iberostar Tucan Playa Del Carmen ,
          • Playa Del Carmen Iberostar ,
          • Iberostar Tucan Quetzal ,
          • Iberostar Tucan Playacar ,
          • Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (7464)
          Pool & Beach (1862)
          Room & Suite (818)
          Dining (594)
          Hotel & Grounds (4383)
          Family and Play Areas (99)
          Business Centre & Event Rooms (41)
          Bathroom (32)
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Samantha M
          Which trips are the best? And which should we avoid? Is it best to book from our reps or is there somewhere better? Thank you so much in advance, appreciate it!
          22 May 2017|
          Answer
          Response from Lesley T | Reviewed this property |
          xcaret and x hal - i would pre book your tickets on line and get a taxi there early. we booked with a rep and wasted time with pick ups at other hotels. Both are amazing days out. xcaret has an evening show so take a change... More
          1
          Vote
          lana260
          Hi. Can you tell me, please how many minutes drive from airport to hotel? Thanks.
          21 May 2017|
          Answer Show all 2 answers
          Response from Lesley T | Reviewed this property |
          45 mins by taxi x
          0
          Votes
          4ts2015
          Can you buy a day pass to this resort?
          19 May 2017|
          What is your answer?
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          Room Tips
          "Near the pool or beach on top floor for the views"
          Read review
          "Wild birds such as peacocks and howler monkeys are a problem if you are a light sleeper"
          Read review
          "Block 14 is quite noisy until midnight so try to avoid. Block 11 is very close to the beach."
          Read review
          "The Tucan side is more convenient to the private beach area if you are a member of The Club."
          Read review
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