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24/9/2017 25/9/2017
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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    Best prices for your stay
    24/9/2017 25/9/2017
    Traveller (7658)
    Pool & Beach (1914)
    Room & Suite (831)
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    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (505 reviews)
    “howler monkeys” (196 reviews)
    “jungle area” (154 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Iberostar Tucan Hotel
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    Rooms
    24 Sep25 Sep
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,544)
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    There are newer reviews for Iberostar Tucan Hotel
    See the most recent reviews

    11 - 15 of 4,588 reviews

    Reviewed 1 week ago via mobile

    Most beautiful place perfect I didn't want to leave staff were so lovely scenery out of this world I can't wait to book again for next year now I'm an iberestar family member , thank you so much from little EnglandMore

    3  Thank Joshua M
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

    Dear guest, Thank you for having stayed at IBEROSTAR Tucan & Quetzal. We are truly grateful for your kind words about our facilities and we would like to express our gratitude for becoming part of our IBEROSTAR family. We are looking forward for your soon...More

    Reviewed 1 week ago

    We stayed at the Iberostar Tucan for seven days in July 2017. We had a great room with an amazing view of the beach, as our balcony faced the ocean. The room was nice and clean, the pools were great and the food was good,...More

    1  Thank Lisa G
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

    Dear guest, We are thankful for allowing us to welcome you at IBEROSTAR Tucan & Quetzal. It is wonderful to read that you had a pleasant family getaway at our facilities with our accommodating services and attentions. We are happy that our staff and natural...More

    Reviewed 1 week ago

    Back again to the Iberostar Tucan and it did not disappoint. This trip was in celebration of my daughters master degree. First I will start with the the grounds and beach of this hotel are a perfect 10. Now this being our second visit, I...More

    5  Thank DuaneMart
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

    Dear guest, We are thankful to you, for once again choosing IBEROSTAR Tucan & Quetzal to spend your Caribbean vacations. We appreciate you have reviewed your recent experience, as we are happy to read that your expectations were met by all our attentions and services....More

    Reviewed 1 week ago

    Among all Mexico resorts that we visited Iberostar Tucan has absolutely the best beach. Sand is really nice, waves are very comfortable and water is very clean. Hotel's campus consists of jungles in the middle and suites on the sides. Jungles are amazing; you can...More

    4  Thank MauiSuperWarrior
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

    Dear guest, We would like to thank you for having your recent family vacation at IBEROSTAR Tucan & Quetzal. It is great to hear that you have found the perfect beach location at our resort and that you also enjoyed our natural environment and its...More

    Reviewed 1 week ago

    Iberostar Tucan is a very exotic resort. We had howler monkeys climbing over our balcony and saw many more animals on the property... Shows were great as well & the entertainment crew was very friendly. But as a parent, I always read reviews on kids...More

    3  Thank _jurate12
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 4 days ago

    Dear guest, Thank you for your review regarding your recent stay at IBEROSTAR Tucan & Quetzal. We are happy to know that our fun entertainment team, the visits from our howler monkey family and our Kids Club partners provided you with a memorable vacation. We...More

    Iberostar Paraiso Maya
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    4,700 reviews
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    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$177 - US$545 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #15 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #32 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, Expedia, Hotels.com, Travelocity, Agoda, Orbitz, TripOnline SA, Cheap Tickets, Booking.com, TravelUp, Hotwire, getaroom.com and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (7658)
    Pool & Beach (1914)
    Room & Suite (831)
    Dining (612)
    Hotel & Grounds (4500)
    Family and Play Areas (112)
    Business Centre & Event Rooms (41)
    Bathroom (34)
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    Ask a question
    Questions & Answers
    Stephanie B
    16 August 2017|
    Answer
    Response from Lesley T | Reviewed this property |
    yes two specialities..yes the quetzal restaurants are included..I'd email the hotel a week before to book for your party x
    1
    Vote
    Kilo272727
    16 August 2017|
    AnswerShow all 2 answers
    Response from ksu-ny | Reviewed this property |
    Between Tucan and Quetzal (it is the same property really) there are 6 specialty restaurants and 2 buffets
    1
    Vote
    Dino7
    9 August 2017|
    AnswerShow all 2 answers
    Response from Lesley T | Reviewed this property |
    you swim round to the steps at the back left (as you look at the pool from the beach) ...i used it ...bubbly but not that warm x
    0
    Votes
    Room Tips
    "limited oceanfront rooms - which are next to the main pool area"
    Read review
    "Most rooms have jungle and garden views. Rooms by the lobby are a long walk to the pool but close to the..."
    Read review
    "If you want to see the monkeys get a room facing the jungle area"
    Read review
    "Email in advance with room requests, join the facebook patron group for hints and help."
    Read review
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