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Iberostar Tucan Hotel

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Iberostar Tucan Hotel
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6,103 Reviews from our TripAdvisor Community

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Showing 4,371: English reviews
Calgary, Canada
Reviewed yesterday NEWvia mobile

heading to Tucan first week of Feb. I've been spoiled by the Excellence chain so hopefully Iberostar will not let me down. judging from the reviews it looks like I'm going to have an excellent holiday.

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1Thank Iankarena
Reviewed yesterday NEW

We stayed here from Jan 09-Jan14 and had a great time. Booked through Westjet vacations and arrived on monday night. At the Cancun airport you have to push through a wave of people trying to sell you stuff but it was easy enough to find the westjet transfer shuttle with Bestday travels. This hotel is located in Playacar which is...

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Thank Jamie B
Reviewed 2 days ago NEWvia mobile

What can I say, every thing about this place is just amazing, the staff make if for me, they can't do enough for you, they don't expect a tip here but it's much appreciated when you do. There is plenty of wildlife here, howler monkeys, flamingoes other animals I can't even pronounce and peacocks just wander round everywhere, I was...

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3Thank Alan S
Denver, Colorado
Reviewed 3 days ago NEW

Been to Belize, Cayman, St John's, Bahamas, Cozumel, Jamaica, and others but hafta tell you that the Iberostar Tucan was one of, if not the best resort we have experienced. In 2016 we stayed at the Iberostar Rose in Jamaica and loved it. Thought we'd try another so picked the Tucan in Playa Del Carmen. Immediately we were struck by...

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6Thank Ltkije
Leduc, Canada
Reviewed 5 days ago NEWvia mobile

We arrived December 10 with WestJet vacations. No issues with flight or bus. Arrived at 8:00 am got wrist bands and went to eat till rooms ready at 2:00 pm. Steak and Asian restaurant's very good and easy to book. Buffet was ok, ask for American coffee it's much better. Drinks at the pool where good with no line ups....

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4Thank Ray S
toronto
Reviewed 6 days ago NEWvia mobile

I was absolutely amazed about the beautiful nature of this resort. The resort was build around a jungle full of flamingos, monkeys, peacocks, turtles and iguanas. The grounds around the restaurants are spectacular. There are ponds with fish around the buffet restaurants. The buffets and lobby are open air namely no AC but just fans. I didn't mind at all,...

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7Thank vie_voyage
Manchester
Reviewed 6 days ago NEW

We stayed there for 2 weeks last April and loved the hotel (decor, animals, food, staff etc. The monkeys are certainly the highlight of the place but the tucans were my favourite place to go every day! the only negative point I would say is that the beach is huge and beautiful but all the beds are on the top...

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3Thank NathalieStephen
Lethbridge, Alberta
Reviewed 1 week ago NEW

Just came back from a week with 2 other families. Beach was beautiful white sand. Nice big pool but usually went to the beach instead. Plenty of beach chairs with shade and sun to accommodate all. All the staff was very friendly, from the landscapers, restaurant staff, housekeeping and security. Rooms were clean and well attended - even with our...

Review collected in partnership with Iberostar
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4Thank srjr71
Winnipeg
Reviewed 1 week ago

MISSING YOU ALREADY IBEROSTAR TUCAN! We stayed at Iberostar Tucan January 1-8/17. We were a group of six ranging in age from 15-69. We had such a fantastic time, and I have nothing negative to say about our experience. This is our 4th time to this area, and each time we have stayed in different resorts. This resort had everything...

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6Thank beachgirl1003
Reviewed 1 week ago

We found this resort to be a family-friendly place. It was beautiful! The beach was lovely, the activities were fun, the food was excellent, the staff were all so kind, friendly and helpful. We would love to return to the Iberostar Tucan!

Review collected in partnership with Iberostar
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2Thank SyllySap
Quality manager I, Quality Manager at Iberostar Tucan Hotel, responded to this review

Dear guest, We would like to thank you for choosing IBEROSTAR Tucan & Quetzal to spend your recent vacation. We are glad to know that every aspect of our services, facilities and entertainment were of your liking. It would be a pleasure to welcome you back any time. Sincerely, Quality Manager IBEROSTAR Mexico

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area. ... more   less 

Additional Information about Iberostar Tucan Hotel

Address: Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €191 - €498 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Iberostar Tucan Hotel 3.5*
Number of rooms: 350
Reservation Options:
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Also Known As:
Iberostar Playa Del Carmen
Iberostar Tucan Mexico
Iberostar Tucan Playa Del Carmen
Playa Del Carmen Iberostar
Iberostar Tucan Quetzal
Iberostar Tucan Playacar
Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#13 Family Hotel in Playa del Carmen
#21 Top resorts Hotel in Playa del Carmen
#25 Romantic Hotel in Playa del Carmen
#28 Spa Hotel in Playa del Carmen
#29 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Tucan Hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Doesn't matter if you don't get an ocean view.”
 of 5 bubbles jamiebH9558XV, 16 Jan 2017 | Read review
“We reserved the Junior Ocean view (Rooms 1032, 1023). Lovely views. Note that 1023 had a rather large tree obscuring much of the view.”
 of 5 bubbles Ltkije, 14 Jan 2017 | Read review
“Near the beach, or near the lobby, if you want to have it quieter.”
 of 5 bubbles WinnipegSteve, 8 Jan 2017 | Read review
“Block 12 is good handy for beach and pool, you also get a visit from the monkeys!”
 of 5 bubbles kate-lees, 7 Jan 2017 | Read review
“I think all the rooms would be good at this resort.”
 of 5 bubbles debbiecU987RD, 6 Jan 2017 | Read review
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