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Iberostar Tucan Hotel

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Traveller (8389)
Pool & Beach (2045)
Room & Suite (905)
Overview
Avda Xaman-Ha, Lote Hotelero Fraccionamiento Playacar Nro 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
7 Oct8 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (7,195)
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4,862 results
Traveller rating
2,899
1,358
384
140
81
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LanguageEnglish
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2,899
1,358
384
140
81
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All reviewsstar friendshowler monkeysjungle areaspecialty restaurantsswim up bardressel diversjapanese restaurantate at the japanesepool beachgated communityother resortsemailed the hotelplenty of chairsmagic showcab rideapple vacationsbuffet food
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1 - 5 of 4,862 reviews
Reviewed 3 days ago via mobile

We have been to this hotel both sides 4 time and this Sunday sept 2018 coming back for 5th time with our grandson and daughter and her partner as we want them to experience the fantastic holiday we have previously from pulling up at security...More

1  Thank Sue E
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded today

Dear guest, We really appreciate your preference and we want to thank you for staying with us once again. It is with great pleasure that we read your review and we are truly happy to know that you enjoyed every aspect of your stay such...More

Reviewed 4 days ago

Awesome property! The pool, beach and jungle are SO worth the travel to get here! When we first arrived we were skeptical as the girl at the front desk seemed confused. In the end we upgraded to ocean front that we had previously arranged after...More

3  Thank TERRESA P
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded today

Dear guest, We are grateful that we got the opportunity to welcome you at Iberostar Tucan & Quetzal. It is satisfying to know that you had such an amazing experience at our hotel due to our beautiful natural surroundings and delicious gastronomic offer. We are...More

Reviewed 5 days ago via mobile

This is the second time my family has traveled to this resort. First time was in 2011 when my kids were 4 and 6. We have gone back four other times to Mexico and stayed in all inclusives and seems like we always compared it...More

3  Thank patrycja73
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded today

Dear guest, We would like to thank you for once again staying in Iberostar Tucan & Quetzal. It is pleasing to hear all the positives of your stay with us such as our enthusiastic staff, charming grounds and outstanding gastronomic offer. We really appreciate that...More

Reviewed 5 days ago via mobile

Review of Iberostar Tucan, Playa del Carmen,Mexico Our vacation (Sunwing) was booked by Voyage Bergeron which is a reliable travel agent. Our air carrier was Sunwing. This is a carrier with trimmed service, compacted space & crwded toilets. A long line for using toilet facility...More

5  Thank Ajit B
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded today

Dear guest, Thank you for taking the time to share your review about your exciting experience at Iberostar Tucan & Quetzal. We are pleased to know that you enjoyed our resort with its beautiful surroundings, attentive staff and roaming wildlife. We are very happy to...More

Reviewed 6 days ago

Just came back from staying at the Iberostar Tucan Hotel. Overall, nice hotel; we arrived early in the day (before 3:00 pm) and they managed to get our room ready within the hour. the only thing was there was only 1 person at the desk;...More

3  Thank marisasteph
Response from Quality Manager I, Quality Manager at Iberostar Tucan HotelResponded today

Dear guest, Firstly, we would like to thank you for having chosen Iberostar Tucan & Quetzal to have your recent vacation. We are happy to read the positives of your stay such as our facilities, its environment, our beach service and the ecological programs we...More

View more reviews
About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool ...More area. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Spa
Free Internet
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$157 - US$571 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Playa Del Carmen
,
Iberostar Tucan Mexico
,
Iberostar Tucan Playa Del Carmen
,
Playa Del Carmen Iberostar
,
Iberostar Tucan Quetzal
,
Iberostar Tucan Playacar
,
Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Family
,
Onsen
,
Romantic
,
Top resorts Hotels
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$157 - US$571 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Playa Del Carmen
,
Iberostar Tucan Mexico
,
Iberostar Tucan Playa Del Carmen
,
Playa Del Carmen Iberostar
,
Iberostar Tucan Quetzal
,
Iberostar Tucan Playacar
,
Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (8,389)
Pool & Beach (2,045)
Room & Suite (905)
Dining (646)
Family and Play Areas (135)
Amenities (65)
Business Centre & Event Rooms (41)
Nearby
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Nearby RestaurantsSee all 1,487 restaurants in Playa del Carmen
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1.60 km away
Buenerrimo
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Don Pepperoni Playacar
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1.26 km away
La Vaqueria
31 reviews
1.29 km away
Nearby AttractionsSee all 761 attractions in Playa del Carmen
Cenote Calavera
65 reviews
1.61 km away
Plaza Playacar
479 reviews
.70 km away
Playacar Center Shopping Mall
50 reviews
.76 km away
The Reef Marina
795 reviews
1.25 km away
Questions & Answers
Ask a question
sprucegrovetraveler
23 September 2018|
Answer
Response from Shassam1972 | Reviewed this property |
The beaches are beautiful although this year is a problem with seaweed not the hotels fault it is everywhere along the coast once you get past it 6. - 10 foot it’s clear blue tropical waters and white soft sand The pool at... More
2
Votes
lakota s
21 September 2018|
AnswerShow all 3 answers
Response from saalfeldk68 | Reviewed this property |
Yes, we saw a lot of howler monkeys. If you’re planning to use the beach, please check to see if the seaweed is still terrible. I’d ask for a current picture for proof. It was absolutely horrible!!!
2
Votes
Room Tips
"Bottom floor ocean front. 1008 was awesome"
Read review
"Loved the room off the beach; and also the rooms in front of the jungle were nice."
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"Closest to the beach is best!"
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"There are none, come back when it's been refurbished."
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