We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
10/9/2017 11/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
    Save
    Best prices for your stay
    10/9/2017 11/9/2017
    Traveller (7674)
    Pool & Beach (1916)
    Room & Suite (831)
    Iberostar Paraiso Maya
    4,979 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,040 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Barcelo Maya Tropical
    4,620 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    IBEROSTAR Paraiso Del Mar
    4,706 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (503 reviews)
    “howler monkeys” (196 reviews)
    “jungle area” (154 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Butler Service
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Iberostar Tucan Hotel
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"template":"ibex_photo_carousel__widget"},"scriptFlags":null}
    Iberostar Paraiso Maya
    4,979 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,040 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Barcelo Maya Tropical
    4,620 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    IBEROSTAR Paraiso Del Mar
    4,706 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Rooms
    10 Sep11 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 0 partner sites to see rooms from .
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "ff32523a28394b64bcf2843ecc651b94", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":214254,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":10,"month":9,"year":2017},"checkout":{"day":11,"month":9,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"ff32523a28394b64bcf2843ecc651b94","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":0,"lowestMetaPrice":0,"additionalPartner":false,"highestMetaPriceDisplay":0,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":-1,"lowestMetaPrice":-1,"highestMetaPriceDisplay":-1,"hotelName":"Iberostar Tucan Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZmMzI1MjNhMjgzOTRiNjRiY2YyODQzZWNjNjUxYjk0IiwiQUlLIjoiOGQ1MzE0NWRhN2FkNDA2MTgyYTU3MjYxMjM2YmQyZjkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false}, "ibAvailability": false, "metaAvailability": false, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "10/09/2017", "checkOut": "11/09/2017", "lowestPrice": null, "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget"},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"],"template":"ibex_mismatch_message__widget"},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"template":"ibex_room_grid_row_hsx__widget"},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (6,551)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 4,593 reviews

    Reviewed 2 days ago

    We arrived on 8/12 and stayed for 5 days. We had an absolute BLAST!!! And the food... OMG!!! I am still thinking about those tacos...The staff was amazing as well. Very friendly and accommodating. We usually visit Adult only properties, but this one was children...More

    Thank 2013DavisSims
    Reviewed 3 days ago via mobile

    This is my 2nd time at Iberostar Tucan and I can say the service has been great. Everyone was friendly and helpful. They really made our family welcomed. Although we had a couple issues, Matilda from Star Prestige always helped us out. I can't wait...More

    2  Thank DYC03
    Reviewed 3 days ago

    August 5 to August 19 was out 7th visit to Iberostar Tucan/Quetzal resort. Each year we go to the different section depending on the price, but they are really right and left sides of the same resort complex. We live in New York and traveled...More

    1  Thank TravelLoverWithKids
    Reviewed 4 days ago via mobile

    Very pretty hotel especially with all the animals walking around it was lovely. So clean, staff so genuinely nice and so attentive but not in a way that they were after tips. The pool area is very well maintained and cleaned morning through to night....More

    2  Thank CPFaulknerEssex
    Reviewed 5 days ago via mobile

    The beach is beautiful with close bar and restaurants for snacks. The rooms are a little dated. Hotel grounds were clean. I had read reviews warning of mosquitos but we didn't see one the whole time we were there-even walking through the jungle path. The...More

    2  Thank Aparker27
    Iberostar Paraiso Maya
    4,979 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    6,040 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Barcelo Maya Tropical
    4,620 reviews
    #7 of 17 hotels in Puerto Aventuras
     
    IBEROSTAR Paraiso Del Mar
    4,706 reviews
    #7 of 11 hotels in Playa Paraiso
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$195 - US$516 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #15 Green Hotel in Playa del Carmen
    • #24 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Cancelon, Hotels.com, Expedia, Travelocity, Cheap Tickets, Booking.com, Orbitz, TravelUp, Agoda, Hotwire, TripOnline SA, getaroom.com and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (7674)
    Pool & Beach (1916)
    Room & Suite (831)
    Dining (613)
    Hotel & Grounds (4513)
    Family and Play Areas (112)
    Business Centre & Event Rooms (41)
    Bathroom (34)
    Nearby
    Sunset Fishermen Spa & Resort
    1,022 reviews
    .47 km away
     
    Eurostars Hacienda Vista Real
    632 reviews
    .83 km away
     
    Hotel Posada Sian Ka'an
    289 reviews
    .92 km away
     
    Hotel Riu Palace Riviera Maya
    5,512 reviews
    .91 km away
     
    Nearby Restaurants
    El Tenedor
    407 reviews
    .62 km away
    Lara & Luca
    111 reviews
    .63 km away
    Sr. Dan's Margarita and Sports Bar
    219 reviews
    .65 km away
    Casa Sofia Playa del Carmen
    691 reviews
    .54 km away
    Nearby Attractions
    Jetpack Adventures
    107 reviews
    .48 km away
    Riviera Maya
    682 reviews
    .61 km away
    Parque Los Fundadores
    1,989 reviews
    .74 km away
    UltraMar Ferry
    1,368 reviews
    .64 km away
    Ask a question
    Questions & Answers
    loulousoph
    23 August 2017|
    Answer
    Response from rockyfitz | Reviewed this property |
    No but you need to pay extra for those. Like an upgrade to superior. I would call the iberostar 800 number to speak to someone or upgrade through travel company you used. Happy anniversary !!
    1
    Vote
    ej2003
    22 August 2017|
    Answer
    Response from Lesley T | Reviewed this property |
    yes..we used cancun cheap transfers..highly recommend x
    1
    Vote
    Room Tips
    "Ocean front rooms are the best"
    Read review
    "Building 10 is by the beach, building 19 is by the lobby"
    Read review
    "limited oceanfront rooms - which are next to the main pool area"
    Read review
    "Most rooms have jungle and garden views. Rooms by the lobby are a long walk to the pool but close to the..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing