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22/8/2017 23/8/2017
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    Iberostar Tucan Hotel

    Avda Xaman-Ha, Lote Hotelero | Fraccionamiento Playacar Nro 2, Playa del Carmen 77710, Mexico
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    22/8/2017 23/8/2017
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    Traveller (7615)
    Pool & Beach (1900)
    Room & Suite (828)
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    Overview
    • Excellent63%
    • Very good27%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (505 reviews)
    “howler monkeys” (192 reviews)
    “jungle area” (154 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    IBEROSTAR Paraiso Del Mar
    4,668 reviews
    #7 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Maya
    4,916 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,983 reviews
    #4 of 11 hotels in Playa Paraiso
     
    Hotel Riu Palace Riviera Maya
    5,453 reviews
    #39 of 209 hotels in Playa del Carmen
     
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    Rooms
    22 Aug23 Aug
    |
    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (6,504)
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    1 - 5 of 4,567 reviews

    Reviewed yesterday

    I travelled with family and friends to this hotel staying two weeks, the age range of the three youngest was15 to 20. This is a lovely hotel if you like wild life which we all did, however, be prepared for the monkeys to come onto...More

    Thank Lillibet_12
    Reviewed 2 days ago via mobile

    Excellent hotel. Beautiful surroundings. Public relations and staff are very attentive to your needs. Would recommend this hotel to my family and friends. Will definitely return. Animation and nightly shows are top quality. Specialty restaurants are delicious. Staff is courteous and friendly.

    4  Thank metercilla
    Reviewed 5 days ago

    NIce rooms, clean, excellent maid service. Unfortunately when we checked in we had reserved 2 rooms with 2 double beds. They gave us 2 rooms with 1 king bed in each and told us they were booked and would try to change the next day....More

    2  Thank TOMANDSHERYL
    Reviewed 1 week ago

    We did a multi-family group vacation at the Iberostar. Half of us were in the Tucan and the others in Quentzal. The two are in the same compound and cannot tell when you are in one versus the other except for the two lobbies. All...More

    2  Thank LoveVirginia
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 3 days ago

    Dear guest, It was a pleasure to have recently welcomed your family group to IBEROSTAR Tucan & Quetzal. We are happy to know that you greatly enjoyed our food, natural surroundings and staff services and that you had a memorable time with our wildlife and...More

    A TripAdvisor Member
    13
    Reviewed 1 week ago via mobile

    We stayed here back in June and it was a holiday of a lifetime. The hotel grounds, rooms, staff and entertainment are amazing!! The staff make the holiday and can't do enough for you. The night time shows are amazing and could easily compete with...More

    3  Thank A TripAdvisor Member
    Response from Quality manager I, Quality Manager at Iberostar Tucan HotelResponded 3 days ago

    Dear guest, We would like to thank you for recently staying at IBEROSTAR Tucan & Quetzal. It pleases us to read that you had a wonderful vacation and that you enjoyed all of our facilities and services. We are grateful for your kind mention about...More

    IBEROSTAR Paraiso Del Mar
    4,668 reviews
    #7 of 11 hotels in Playa Paraiso
     
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    4,916 reviews
    #5 of 11 hotels in Playa Paraiso
     
    Iberostar Paraiso Lindo
    5,983 reviews
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    Hotel Riu Palace Riviera Maya
    5,453 reviews
    #39 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    GreenLeadersGold level
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Free Internet
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    Details
    • Price range
    • US$173 - US$666 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #13 Family Hotel in Playa del Carmen
    • #16 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #25 Romantic Hotel in Playa del Carmen
    • #31 Spa Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, VISIT US, INC. , Orbitz, Expedia, Cancelon, Travelocity, TravelUp, Cheap Tickets, TripOnline SA, Hotwire, getaroom.com and HotelQuickly so you can book your Iberostar Tucan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Playa Del Carmen ,
    • Iberostar Tucan Mexico ,
    • Iberostar Tucan Playa Del Carmen ,
    • Playa Del Carmen Iberostar ,
    • Iberostar Tucan Quetzal ,
    • Iberostar Tucan Playacar ,
    • Iberostar Tucan Hotel Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (7615)
    Pool & Beach (1900)
    Room & Suite (828)
    Dining (609)
    Hotel & Grounds (4465)
    Family and Play Areas (105)
    Business Centre & Event Rooms (41)
    Bathroom (34)
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    Ask a question
    Questions & Answers
    linc133
    22 July 2017|
    Answer Show all 2 answers
    Response from Lissah N | Reviewed this property |
    We had 2 adults and 2 older teens in one room with two double beds. They have a lot of these rooms, not sure why your UK site doesn't show that as an option.
    0
    Votes
    Room Tips
    "Be clear about how many beds you need"
    Read review
    "The closer to the buffets you are, the more noise you hear at night during the show."
    Read review
    "Don't think it really maters"
    Read review
    "Building 12 was close to the beach/pool and far enough away from the nightly entertainment room that music..."
    Read review
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