We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Iberostar Tucan

Save
Share
Xaman Ha Lote Hotelero No. 2, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
Hotels.com
Iberostar.com
US$223
View deal
ZenHotels.com
US$241
US$155
View deal
SAVE US$86
Booking.comUS$225
Prestigia.comUS$241
travelup.comUS$207
View all 14 deals
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (9828)
Pool & Beach (2485)
Room & Suite (1026)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Paid stay-at-home policy for staff with symptoms
Read more
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Iberostar Tucán
Updated 08/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#29 of 289 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
2020 Travellers' Choice Best of the Best
GreenLeaders Gold level
Privileged location directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. Specially recommended for honeymooners. Varied, colourful entertainment programme. Large pool area.
Read more
Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Parking
Wifi
Pool / beach towels
Adult pool
Outdoor pool
Fitness / spa changing rooms
Fitness classes
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Swimup bar
Poolside bar
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
Butler service
First aid kit
24-hour front desk
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Bath / shower
Telephone
VIP room facilities
Private bathrooms
Show more
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Park View
Family
Languages Spoken
English, French, Spanish
8,943Reviews1,297Q+A100Room tips
Traveller rating
  • 5,848
  • 2,173
  • 604
  • 190
  • 139
Time of year
Traveller type
Language
  • More
Selected filters
  • Filter
  • English
Popular mentions
olw2017 wrote a review Yesterday
Boulder, Colorado1 contribution
2.5 star . We are here right now with a big group and everyone is really dissatisfied. Very poor service, food and drinks selection. Don’t waist your money, get a really 5 star resort but this This is not higher than 2.5 star resort....
Read more
Date of stay: April 2021Trip type: Travelled with family
Helpful
Share
Austin M wrote a review Yesterday
1 contribution
This place was fantastic! Very acceptable with any accommodations, whether it be food allergies, an extra bed or a few pillows they always had it down pat. The service was incredible, and the bartenders were simply amazing - shoutout to Daniels Alemán, but the whole staff was ready to help you and have a good time with you, always showing a great attitude, taking pictures when you need a hand, or giving you a quick lift back to your room so you don’t miss the flight. The beach was amazing, along with all of the amenities available and there was a great nightlife if you didn’t want to leave the resort. The food was awesome and the drinks were great. Id recommend this place if not for the location, food, or cleanliness, then the amazing cooking, cleaning and serving staff who will do whatever necessary to make the trip unforgettable, and I certainly look forward to coming back again!
Read more
Date of stay: April 2021Trip type: Travelled with friends
Helpful
Share
Daniel S wrote a review Yesterday
1 contribution
My friends and I recently returnd from a trip to Iberostar Tucan and we all absolutely loved our stay! The service was incredible, the food was great and the beach was fantastic. The hotel staff made us feel welcome and catered to our every need. In particular, our service from Daniels Aleman at the star prestige bar was incredible. Daniels gave me and my friends new drinks to try and lit up whenever we came to the bar. By the end of the trip, I confidently say that it would not have been the same without him. Highly recommend this resort to families or spring breakers.
Read more
Date of stay: April 2021
Rooms
Location
Service
Helpful
Share
Ben S wrote a review Yesterday
1 contribution
Me and my friends went for a week and had nothing but great things to say! The resort was beautiful and the beach was amazing. Perhaps the best thing was the service. All the service was incredible, but our service from Daniels Alemán at the prestige bar vip made our trip. Daniels was awesome at giving us new drinks to try and we loved coming back every night to have great conversations with him. Daniels alone made us want to come back very soon with his fun attitude and fun stories! Overall 10/10
Read more
Date of stay: April 2021Trip type: Travelled with friends
Helpful
Share
Kelsey B wrote a review Yesterday
1 contribution
Had great time with the whole entertainment team, especially Manuel and Chris! Would definitely love to ce again and spend more time here. Pool area was great and had plenty of space to relax with great service.
Read more
Date of stay: April 2021Trip type: Travelled with family
Helpful
Share
Previous
PRICE RANGE
US$145 - US$381 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
iberostar playa del carmen, iberostar tucan mexico, iberostar tucan playa del carmen, iberostar tucan hotel, playa del carmen iberostar, iberostar tucan quetzal, iberostar tucan playacar
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
350
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Iberostar Tucán
Which popular attractions are close to Iberostar Tucán?
Nearby attractions include Xcaret (3.9 km), Quinta Avenida (3.3 km), and Cenote Chaak Tun (6.5 km).
What are some of the property amenities at Iberostar Tucán?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Iberostar Tucán?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Iberostar Tucán?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Iberostar Tucán?
Yes, free parking is available to guests.
What are some restaurants close to Iberostar Tucán?
Conveniently located restaurants include Nørdic, Ferron's Jerk Chicken, and Rockas Jamaican Kitchen.
Are there opportunities to exercise at Iberostar Tucán?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Iberostar Tucán have an airport shuttle?
Yes, Iberostar Tucán offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Iberostar Tucán?
Yes, dry cleaning and laundry service are offered to guests.
Does Iberostar Tucán offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Iberostar Tucán?
The staff speaks multiple languages, including English, Spanish, and French.