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See all 215 hotels in Playa del Carmen

Paradisus Playa del Carmen La Perla

9,456 reviews
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Traveller (7743)
Room & Suite (1701)
Pool & Beach (1394)
Overview
  • Excellent79%
  • Very good15%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“royal service”(1,912 reviews)
“mole”(530 reviews)
“the grill”(526 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star Hotel
All hotel details
Offers from Paradisus Playa del Carmen La Perla
Offers & Announcements: Up to 15% MeliáRewards
Hotel deals
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Reviews (9,456)Write a Review
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Traveller rating
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1,123
361
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4,813
1,123
361
128
93
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All reviewsroyal servicemolethe grillred loungesouth bargabi clubla palapa restaurantdinner reservationsadult sideblue agavealfredobutler servicebali bedsswim up suiteguest servicespool partyour honeymoon
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701 - 705 of 6,518 reviews
Reviewed 28 June 2017

The resort was amazing. The food, service, and entertainment was second to none. I would recommend this place to anyone who would like to get away from the bustle of life. The gym and the spa were wonderful.

Review collected in partnership with Meliá Hotels International
1  Thank toant161
Reviewed 28 June 2017

Great food and hotel.Drinks are not water down. Definitely want to go back again. BUT! We are getting married and the room we have was leaking from the ceiling every day. On my WEDDING DAY the staffs told us to move to a new room....More

Review collected in partnership with Meliá Hotels International
1  Thank Xuan Z
Response from QD_Paradisus, Gerente at Paradisus Playa del Carmen La PerlaResponded 4 July 2017

Dear Xuan Z, We apologize for the lack of empathy you experienced, while it is true that it is very important for us to offer our guests clean, well kept and comfortable suites, given the special occation our staff had to be sympathetic to your...More

Reviewed 28 June 2017

It's been years since I've done an all inclusive only because our past experience has included watered down drinks and mediocre food. In recent years we have booked cruises only because we felt it was a step up from an all inclusive. That is until...More

1  Thank worldtraveler428
Reviewed 28 June 2017

This was my first time at this resort and in Royal Service and it was definitely worth every cent. Our butler was Hector and he was nothing short of amazing. He always checked in with us to make sure we didn't need anything and the...More

Thank 31wizards
Reviewed 28 June 2017

This was our 4th visit to Paradisus in Playa del Carmen but our first visit to the La Perla side and we booked Royal Service. We booked 2 rooms. One swim up junior suite and one basic junior suite. Check in was a breeze and...More

Review collected in partnership with this hotel
3  Thank ganache123
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About
Awards & Recognition
Travellers' Choice
2017 Winner
GreenLeaders Platinum level
Certificate of Excellence
Amenities
Top amenities
Room Service
Restaurant
Pool
Beachfront
Bar/Lounge
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Free Parking
Spa
Breakfast included
Hotel Amenities
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Pool
Bar/Lounge
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Tennis Court
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$357 - US$793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$357 - US$793 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 Green Hotel in Playa del Carmen
#11 Top resorts Hotel in Playa del Carmen
#13 Spa Hotel in Playa del Carmen
#16 On the Beach Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (7743)
Room & Suite (1701)
Pool & Beach (1394)
Dining (939)
Hotel & Grounds (4213)
Bathroom (214)
Family and Play Areas (69)
Business Centre & Event Rooms (19)
Questions & Answers
Ask a question
Rocky H
19 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear Rocky H, Thank you for contacting Paradisus Playa del Carmen. I would like to notify you, Paradisus doesn't provide the shuttle service. Please do not hesitate to contact to paraidus.playadelcarmen@meliacom for... More
0
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Google Translation
hoskinsdolls
18 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear hoskinsdolls, Thank you for contacting Paradisus Playa del Carmen. I would like to inform you, yes you can book spa reservations in advance. Please do not hesitate to contact to paradisus.playadelcarmen@meliacom... More
0
Votes
Google Translation
hoskinsdolls
18 January 2018|
Answer
Response from QD_Paradisus | Property representative |
Dear hoskinsdolls, Thank you for contacting Paradisus Playa del Carmen. First of all, Happy birthday! I would like to inform you through the Guest Service Department or your butler wants to pamper you before and... More
0
Votes
Google Translation
Room Tips
"Rooms further away from the pools are quieter"
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"Royal service is the way to go - if you're going to splurge on a trip, splurge all the way"
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"If Possible get Swim Up Suites with direct access to swimming pool directly from you room."
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"Both sides are fine. If you are family book at esmeralda. If you are adult book at perla so you do not have..."
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