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Paradisus Playa del Carmen La Perla

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8,016 Reviews from our TripAdvisor Community

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There are newer reviews for Paradisus Playa del Carmen La Perla
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Showing 5,573: English reviews
Boise, Idaho
Reviewed 22 June 2016

We felt we were in a dream the whole time during our stay at La Perla. They upgraded our room, which was an amazing one bedroom, swim-up suite. The staff was so friendly, welcoming and helpful. Karina, we Love you! This hotel truly understands the amount of time, money and energy it takes to take a vacation and they made...

Review collected in partnership with Meliá Hotels International
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Helpful?
1Thank 699hardings
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Many thanks for taking the time to leave your kind words and observations following your stay with us at Paradisus Playa del Carmen. I was delighted that you’ve enjoyed all the details we take pride in offering our guests. As are our regular practice, we’ve been happy to share your lovely remarks to our team who take so...

Marshall, Texas
Reviewed 22 June 2016

The beach was the only thing we did not like. My husband loves the beach and waves. It was very very rocky. The beach was very narrow. The resort and pools were wonderful and the food was excellent. The Sunset Grill, by the pool, was awesome and great service. No Bud Lite or Michelob Ultra or American beers at the...

Review collected in partnership with Meliá Hotels International
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1Thank michaelwadew
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

Reviewed 22 June 2016 via mobile

My husband and I were very unimpressed with our stay in Royal Service La Perla. We chose to go to this resort after visiting The Reserve at Paradisus Punta Cana, which was amazing. It is hard to believe that these to resorts are the same. Food and drinks were below average, the furniture around the resort was small and dingy....

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3Thank Crissy L
West Des Moines, Iowa
Reviewed 22 June 2016

Eva Ciau was very attentive to our needs during the breakfast sessions at the Restaurant Hadar. We also enjoyed Iran's help at the pool side bar. Christian was also very helpful when we were not seated in Eva's section.

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1Thank dougcameron
Wrightstown, New Jersey
Reviewed 22 June 2016

Stayed here on our honeymoon. Every aspect of this experience was totally amazing. We have not one complaint about ANYTHING!!! Only wish we could have stayed longer. Thank you for such an awesome experience!

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Thank E6516HImichaell
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

Nacogdoches, Texas
Reviewed 21 June 2016

Stayed 4 nights 5 days and it was one of the best experiences on a vacation you could have. Service is over the top, from the time you arrive people greet you with a cool towel, and begin getting your information. They take your luggage so you are done with that portion until you check out. The food is great,...

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3Thank Chris B
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, We would like to thank you for choosing our resort as your host on your gateway to our destination. It was a pleasure having you and we appreciate that you have taken the time to share your experience on Tripadvisor. We are very happy to learn that your stay was a most pleasant one, and that you were...

Madison, Wisconsin
Reviewed 21 June 2016

Once our shuttle finally drives us the hour up the coast to our hotel that we paid quite a sum for, it turns out they have no rooms. They end up turning us around and we have to drive to their sister location over an hour away for two days. Then drive an hour back to stay here for the...

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3Thank JRMadison
moorhead
Reviewed 21 June 2016

The grounds were breathtaking. The service was exemplary and the food was excellent. I had the privilege and opportunity to enjoy a full body massage at the YHI Spa during my stay. Gabriela Avilez was my massage therapist and she was extraordinary. Not only was it an experience where I enjoyed healing for my body, it was healing for my...

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Thank Wendy G
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

San Bernardino, California
Reviewed 21 June 2016

Second time at this resort and it did not disappoint. Everything was wonderful. The breakfast buffet was one of my favorite things to do. Weather was hot and humid but hanging in the pool with all the people from around the world made it all better.

Review collected in partnership with Meliá Hotels International
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1Thank ChasnPeter
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for sharing your feedback with us. We are glad to hear your experience with the hotel was excellent and the service received was excellent. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perla

54darlas
Reviewed 21 June 2016

The hotel was great... The staff was awesome... We especially appreciated Iran in the Pool Area... He was very attentive to our drink and food needs, and greeted us each day with a very warm welcome... The hotel was clean and very well maintained... The food at the different restaurants was delicious, and the waiters and presentation were fantastic...

Review collected in partnership with Meliá Hotels International
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Thank 54darlas
GM_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Guest, Thank you for posting such a great note about your stay Paradisus Playa del Carmen. We will share your wonderful comments with team as we are certain that they will be glad to read such remarkable notes. Best wishes, Stefano Sturni Hotel Manager Paradisus Playa del Carmen La Perl

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €284 - €812 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Travelocity, Orbitz, Prodigios Interactivos SA, Hotwire, Hotels.com, TripOnline SA, getaroom.com and Evoline ltd so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear water shoes to the beach”
danf870, 29 Apr 2017 | Read review
“ Room staff in room atmosphere was awesome ”
gotbillyadkins, 28 Apr 2017 | Read review
“Swim up rooms are nice. We had a room with hollow walls and ceilings it appeared because every morning we heard the workers roll by in their work carts and heard every footstep of the the upstairs guests.”
444arnec, 25 Apr 2017 | Read review
“I would not recommend the standard suite if you want a King size bed. One would be wise to upgrade and spend more money.”
284paulj, 25 Apr 2017 | Read review
“1 bedroom suite”
214milas, 24 Apr 2017 | Read review
5 of 5