We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
Paradisus Playa del Carmen La Perla
Paradisus Playa del Carmen La Perla
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

7,712 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Paradisus Playa del Carmen La Perla
See the most recent reviews
Showing 5,349: English reviews
Antioch, Illinois
Reviewed 17 May 2016

I gave my review in the survey. It was a huge disappointment to find out about kids being at most of the restraunts. This should be told to your customers before they book with you or have it say Adults/Kids resort. I would not come back to this resort again for this reason alone.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank eduardomD9762OT
Kitchener, ON
Reviewed 17 May 2016

We visited La Perla in April and cannot say enough good things about our time there. There are several a la carte restaurants to choose from, our favourite being Bana which had excellent sushi, and La Palapa (try the quail!). There is also a buffet for each meal if that is what you prefer. We stayed mostly by the pool...

 Report
Helpful?
1Thank ktowngalKitchener_ON
New York City, New York
Reviewed 17 May 2016

Paradises Playa del Carmen La Perla is buitiful. I would like to return and stay at Royal service again. Exellent food with the best guality.I recommended to all my friends Royal service.Just wanted to say Thank Paradisus La Perla for my excellent vocation.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank Sofia K
Durham, North Carolina
Reviewed 17 May 2016

Paradisus La Perla, the resort was beautiful and very modern. We had a regular Jr. suite and it was spacious, clean, modern, and very comfortable. great, My only complaint about our room was that our bed would sink in where you would sleep and was too soft for us. C check in was easy and quick, just avoid the time...

 Report
Helpful?
1Thank tmm0876
Princeton, New Jersey
Reviewed 17 May 2016

This is a great resort if you want to just totally relax and be pampered. To start, we booked this trip with Costco and that was seamless and effortless to book. Upon arrival at the airport, our shuttle was waiting for us. We waited about 15 mins to depart to the hotel. The ride from the Airport to the Paradisus...

 Report
Helpful?
4Thank Brian B
London, United Kingdom
Reviewed 17 May 2016

Great hotel and services provided! Lots of activities to do. Good location, close to Playa del Carmen. Very nice people and friendly staff. Highly recommended. One of the best hotel we have been to so far.

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank morganv91
canfield, ohio
Reviewed 17 May 2016

Beach not very clean for swimming, plus nothing heated which made us & our friends stuck one day & didn't use neither. No fresh juices offered in bars. Service was great, replenishing towels & shower products twice a day was great. Restaurants experiences were superb

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
1Thank dolly07
Los Angeles, California
Reviewed 17 May 2016

Great place to visit if you want to avoid the Cancun atmosphere and large hotel vibe... really easy going staff and the beaches are beautiful both on off the property. short walk to busier part of playa del carmen... overall great place for some R&R..

Review collected in partnership with Meliá Hotels International
 Report
Helpful?
Thank H3193TLpeterg
Atlanta, Georgia
Reviewed 16 May 2016

I've traveled for over 30yrs and have been to Cancun many times. I've stayed at various hotels throughout. I can honestly say that the Paradisus Play del Carman La Perla is BY FAR THE BEST hotel on the island! The service, the food and ambiance are all nothing short of WONDERFUL! Too many great employees to name them, but do...

 Report
Helpful?
1Thank Tvlcoord33
Staten Island, New York
Reviewed 16 May 2016

From the second we landed everything went smooth, we used Lomas transportation which took us to the hotel .We were greeted with towels , drinks and a snack for the check in process. We had the royal service with a butler, anything you needed they were happy to provide, I can not say enough about it , I compare this...

 Report
Helpful?
Thank HELENANN D

7,259 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (6440)
Viewed
Pool/Beach Area (1079)
Viewed
Hotel & Grounds (993)
Viewed
View from Room (225)
Viewed
Bathroom (173)
Viewed
Room/Suite (911)
Viewed
Dining (747)
Viewed
Family/Play Areas (62)
Viewed
Business Centre/Function Rooms (13)
Viewed
Other (2237)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (768)
Viewed
Alberca (45)
Viewed
Alberca Royal Service (22)
Viewed
Amenities (100)
Viewed
Beach (25)
Viewed
Luxury Jr. Suite Swim Up (82)
Viewed
Master Ocean View Room (92)
Viewed
One Bedroom Suite (56)
Viewed
Presidencial Room - Royal Service (141)
Viewed
Dining (52)
Viewed
Royal Service Ocean View (78)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (51)
Viewed
Hotel & Grounds (7)
Viewed
Pool/Beach Area (4)
Viewed
Business Centre/Function Rooms (5)
Viewed
Room/Suite (8)
Viewed
Bathroom (3)
Viewed
Dining (10)
Viewed
Family/Play Areas (2)
Viewed
Other (12)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
1.5 km away
Paradisus Playa Del Carmen La Esmeralda
Paradisus Playa Del Carmen La Es...
#30 of 212 in Playa del Carmen
6,307 reviews
5.7 km away
Grand Velas Riviera Maya
Grand Velas Riviera Maya
#3 of 212 in Playa del Carmen
2,757 reviews
16.8 km away
Iberostar Grand Hotel Paraiso
Iberostar Grand Hotel Paraiso
#1 of 11 in Playa Paraiso
5,509 reviews
Show Prices
Show Prices
Show Prices
14.7 km away
Secrets Maroma Beach Riviera Cancun
18.9 km away
Valentin Imperial Maya
Valentin Imperial Maya
#1 of 1 in Playa del Secreto
11,117 reviews
4.2 km away
Royal Hideaway Playacar
Royal Hideaway Playacar
#24 of 212 in Playa del Carmen
3,779 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €324 - €820 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Booking.com, BookIt.com, Travelocity, Hotels.com, Prodigios Interactivos SA and Jetsetter so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#3 Business Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Luxury Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
819 questions
Ask a question

See all questions (819)

Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We had rooms facing the ocean, looking across the property. This gave us morning sun and afternoon shade on our deck. JUST PERFECT.”
 of 5 bubbles peterp665, 18 Feb 2017 | Read review
“For a peaceful and private room, get an ocean-facing, swim up room.”
 of 5 bubbles U3790YZkimw, 16 Feb 2017 | Read review
“some rooms on the main floor offer you access to a pool at your doorstep.”
 of 5 bubbles M9338RKmaureenm, 16 Feb 2017 | Read review
“Master suite was amazing and comfortable! ”
 of 5 bubbles ilonar921, 15 Feb 2017 | Read review
“No need to go to the restaurant that charges extra. The other restaurants are great. Don't be afraid of asking for a double serving.”
 of 5 bubbles mag2mat, 15 Feb 2017 | Read review
5 of 5