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Paradisus Playa del Carmen La Perla

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Paradisus Playa del Carmen La Perla
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8,016 Reviews from our TripAdvisor Community

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Showing 5,573: English reviews
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Overland Park, Kansas
Reviewed yesterday NEWvia mobile

We visited adults side April 22-29. Thank you for a memorable stay! Rooms are beautiful. We had a swim up suite and glad we did. Regret we didn't bring a small floaty inner tube though. Service was excellent. Shout out to our favorite waiter RAFAEL at breakfast and lunch. What a sweet man!!! Also, CARLOS AND JAVIER at Teppen Hibachi....

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Thank kathycT9391CQ
Dix Hills, New York
Reviewed yesterday NEW

12 or 14 restaurants which have a sit down menu for lunch and dinner, no worries if you prefer buffets they have that too, large modern rooms and very good beach,waiter and pool servers were always around to bring your drinks, just a top flight organization! Highly recommend it....

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Thank Dan F
San Antonio, Texas
Reviewed 2 days ago NEW

My wife and I had a second honeymoon atmosphere was romantic nice and quiet Music and dining areas Nice and clean and romantic settings swimming pool very clean and everywhere you looked Staff very nice and smile and greet you everywhere you go Staff go way beyond to help Real nice place for a romantic getaway

Review collected in partnership with Meliá Hotels International
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1Thank gotbillyadkins
Coon Rapids, Minnesota
Reviewed 2 days ago NEW

The grounds are stellar! Everything is immaculate and kept up nicely. The staff were phenomenal! We chose Royal Service and I highly recommend it. Our housekeeper was wonderful and always had our room ready for our return. Dining was very good with La Palapa being the best by far (we didn't try Passion to my dismay). I was not fond...

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Thank Thomas V
Montreal, Canada
Reviewed 3 days ago NEWvia mobile

I am writing this review on 5th day of 7-day stay at the Paradisus, La Perla. As soon as I arrived, I was told to book restaurants for the week which I did. Unfortunately, I could only get reservations at 9pm or 9:30pm with the exception of one night at 7:30pm. This is not acceptable for the price we paid....

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4Thank mide69
NEWTON
Reviewed 3 days ago NEWvia mobile

It is nice to look at. It is on the ocean. Two pools, spa and lots of booze. Not a good place for children. First nite there was a fight. Second day friends were robbed. Custumer service was awful. They were robbed again 4 days later. Had not gotten money refunded when we left. Weather very high humidity and very...

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2Thank Sandy Z
QD_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Sandy Z, Thank you for sharing your experience. As you mentioned, La Perla is not a place for children as it is an adults only resort. However its twin resort, La Esmeralda is a great option for families with plenty of activities and recreational areas intended for our little guests. Regarding the issues you bring to our attention. It...

Reviewed 4 days ago NEW

LOVED our stay! The hotel staff were very friendly. Rooms are spacious and had a very comfortable bed. Beach and pool were beautiful! The only thing we didn't love was having children walking around in the adults only area of the hotel and that there were some restaurants where it was a mix of families and the adults only group...

Review collected in partnership with Meliá Hotels International
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1Thank r_gietzen
Montreal, Canada
Reviewed 4 days ago NEW

Stayed at this hotel last week of February. Returned for a second time after a wonderful first experience last year. Love the palapas around the pool. Always served with a smile wherever we went. Special mention to Eva Ciau and Sara who served us at the Hadar restaurant.

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2Thank leonieleduc
Midland, Texas
Reviewed 4 days ago NEWvia mobile

My wife and I recently spent 7 days at La Perla on our honeymoon. It was an amazing trip, more than we could've hoped for. The accommodations were terrific, surrounded by beautiful views. Service was second to none. Jorge took care of us on the beach better than anyone!

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1Thank LTCrab
Toronto, Canada
Reviewed 4 days ago NEW

We are forever spoiled. From the moment we arrived we were made to feel special (thank you, Sergio at the front desk). From Eduardo and Carlos who served us tirelessly on the beach to Luis at The Grill whose menu suggestions led to a few of the best meals we've ever had, this resort pulls out all the stops. Nightly...

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1Thank Hausfrau007

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €282 - €829 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 394
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotwire, Travelocity, Prodigios Interactivos SA, Hotels.com, Orbitz, TripOnline SA, getaroom.com and Evoline ltd so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#12 Top resorts Hotel in Playa del Carmen
#15 Spa Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#16 Luxury Hotel in Playa del Carmen
#17 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
915 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Wear water shoes to the beach”
danf870, 29 Apr 2017 | Read review
“ Room staff in room atmosphere was awesome ”
gotbillyadkins, 28 Apr 2017 | Read review
“Swim up rooms are nice. We had a room with hollow walls and ceilings it appeared because every morning we heard the workers roll by in their work carts and heard every footstep of the the upstairs guests.”
444arnec, 25 Apr 2017 | Read review
“I would not recommend the standard suite if you want a King size bed. One would be wise to upgrade and spend more money.”
284paulj, 25 Apr 2017 | Read review
“1 bedroom suite”
214milas, 24 Apr 2017 | Read review
5 of 5