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Paradisus Playa del Carmen La Perla

Travellers' Choice award winner
GreenLeadersPlatinum level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$477*
US$404*
Great Deal
US$477*
US$437*
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Paradisus Playa del Carmen La Perla
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8,146 Reviews from our TripAdvisor Community

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Showing 5,671: English reviews
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Michigan
Reviewed yesterday NEW

Pros: I reserved on the Melia.com Website and think perhaps this gave me a better choice of room. We were in the building right next to the main restaurant building -- this cut down on even more walking between things. We had a beautiful and spacious 2 bedroom suite with 2 living areas and 2 bathrooms and great housekeeping by...

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1Thank TravDreamer
Dallas, TX
Reviewed yesterday NEW

Before booking my trip I didn't read the reviews. A couple of days later, I decided to do so. Then I called my travel agent to find other alternatives because all of the comments regarding kids in the adults only sections. All of my other options were sold out so we decided to just take the reviews with a grain...

Review collected in partnership with Meliá Hotels International
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2Thank CLindsey
London, England, United Kingdom
Reviewed yesterday NEWvia mobile

We unfortunately only stayed here for two days after an airline messed up our flights, but we were not disappointed by the resort, the food in every Restaraunt was amazing, the facilities were cleaned perfectly, the staff are so friendly and the entertainment really good too. A perfect all inclusive resort where cash is not needed.

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1Thank Peter T
Worcester, Massachusetts
Reviewed 2 days ago NEWvia mobile

Went for 5 days with my girlfriend and have absolutely nothing negative to say about my experience. The food was excellent, the service they provided was impecable! Nothing but good things to say about Paradisus, La Perla! Thank you to their staff! They will be the reason I return to Mexico!

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2Thank jdivz_
Reviewed 2 days ago NEW

very good vacation, relaxing venue, food was excellent for the most part, service was excellent, weather was awesome, only issue was the beach. My wife and I are beach people and we were expecting and awesome beach from the pictures and that was not the case. The seaweed on the beach was horrible and we spent no time there.

Review collected in partnership with Meliá Hotels International
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1Thank pendy3
Reviewed 2 days ago NEW

My husband and I just got back from a week at Paradisus La Perla. Overall, it was a wonderful vacation. The food was great and the property was beautiful! We booked a night at the restaurant Passion, which was expensive but amazing. We also did massages on the beach! But my favorite experiences (and what saved this review) were my...

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3Thank Stephanie O
Reviewed 2 days ago NEW

Went from May 13-20 and stayed at La Perla (adults only) 1. Service Experience - phenomenal service from food staff (including beach & pool servers), front lobby staff, shuttle staff and house keeping - the staff and service was incredible. Everyone there was happy, smiling and always willing to help (ex: I was lazy and tried to carry two bowls...

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3Thank Erica C
Reviewed 2 days ago NEW

Was impressed with the Dining Options, each restaurant was unique and the entrées were delicious. Not your standard all inclusive. The level of service exceeded any I have ever had in Mexico. Returning to the room to have a romantic bath prepared made was an unexpected indulgence.

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1Thank M301TLjimh
Detroit, Michigan
Reviewed 2 days ago NEW

Been here four times, service is getting worse and worse. Didn't think the royal service worse our money and didn't feel pampered like before. Be aware of the type of room you book cause there are rooms better than others and they won't tell you that.

Review collected in partnership with Meliá Hotels International
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1Thank Changchang Y
San Jose, California
Reviewed 3 days ago NEW

They have to fix he beach , activities andt staff. Area is ugly , poor . Music ugly . Is only american environment. The idea and tradiction of mexico or latinoamerica is Lost 100% . The pool close at 6 pm . It was boring experience

Review collected in partnership with Meliá Hotels International
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3Thank Silviajuliana S
QD_Paradisus, Gerente at Paradisus Playa del Carmen La Perla, responded to this review

Dear Silviajuliana S, We appreciate your coments. It is a shame that you did not enjoy our resort, we understand your complaint about the beach since seaweed is a natural ocurrence we cannot control. However I strongly desagree with your comments about local traditions. Mexico is rich in tradition, culture, and cuisine therefore what you experienced at Paradisus was totally...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Pool
  • Beachfront
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Beachfront
  • Wheelchair Access
Food & drink at the hotel
Bana Restaurant
Bana Restaurant
Cuisines: Japanese, Seafood, Sushi, Asian
Things to do
  • Restaurant
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Paradisus Playa del Carmen La Perla is a hotel catering to the discerning all-inclusive traveler. With 58 swim-up suites, opulent furnishings, and international cuisine prepared by award-winning chefs, this adults-only hotel is a crowd pleaser. Rooms feature special touches like deep soaker tubs and rainfall showers. Marble floors, flat-screen TVs, Minibar, in-room safe, free Wi-Fi, coffee maker, bathrobes and slippers, cable TV service and a DVD/CD player compliment the trendy interior design. Stay active with water sports like aqua aerobics, yoga, zumba and volleyball, or visit the spacious fitness facility. The Spa offers a wet and dry sauna($). Try a different menu every night with 14 restaurants. ... more   less 

Additional Information about Paradisus Playa del Carmen La Perla

Address: 5a Avenida | Corner Calle 112, Col. Luis Donaldo Colosio, Playa del Carmen 77719, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €267 - €745 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Paradisus Playa del Carmen La Perla 4.5*
Number of rooms: 393
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Prodigios Interactivos SA, Cancelon, TripOnline SA, getaroom.com, Evoline ltd, HotelQuickly and HRS so you can book your Paradisus Playa del Carmen La Perla reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Paradisus Playa Del Carmen La Perla Hotel Playa Del Carmen
Paradisus Playa Del Carmen La Perla Riviera Maya, Mexico
Hotel Style:
#4 Green Hotel in Playa del Carmen
#9 Family Hotel in Playa del Carmen
#14 Top resorts Hotel in Playa del Carmen
#16 Romantic Hotel in Playa del Carmen
#17 Spa Hotel in Playa del Carmen
#20 Luxury Hotel in Playa del Carmen
#21 On the Beach Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Paradisus Playa del Carmen La Perla staff and other travellers.
946 questions
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Questions? Get answers from Paradisus Playa del Carmen La Perla staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bring your own blow dryer; these are not powerful at all. I had to have the blowdryer in my room replaced two nights in a row. On the second night, the replaced blowdryer shot a spark at my hair burning out a small chunk.”
CLindsey, 25 May 2017 | Read review
“swim up suites can be nosier but it's the closest to the pool”
906ericac, 24 May 2017 | Read review
“Only top floors offer glimpse of ocean”
nmgirl61, 22 May 2017 | Read review
“Go for a ground floor room...noise was not a problem at all.”
EmptyNester5516, 20 May 2017 | Read review
“Pool view rooms might be noisier than you want”
SGWsprite, 17 May 2017 | Read review
5 of 5
Melia.com
US$404* /night
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Booking.comUS$477
Hotwire.comUS$437
Expedia.comUS$437
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*Disclaimer
Prices are for 1 room, 2 adults
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