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    Viva Wyndham Azteca

    3,966 reviews
    #91 of 217 Hotels in Playa del Carmen
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    Paseo Avenida Xaman Ha Manzana 8, Lote 1, Playa del Carmen 77710, Mexico
    +1 800-848-2651
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    All photos (5,175) 5,175
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    Certificate of Excellence
    Traveller (4735)
    Pool & Beach (1356)
    Room & Suite (786)
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    Overview
    4.0
    3,966 reviews
    • Excellent43%
    • Very good40%
    • Average12%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “sister resort”(117 reviews)
    “mayan restaurant”(47 reviews)
    “pool bar”(152 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    3 Star Hotel
    All hotel details
    Offers from Viva Wyndham Azteca
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    Contact Info
    Hotel website
    +1 800-848-2651
    Paseo Avenida Xaman Ha Manzana 8, Lote 1, Playa del Carmen 77710, Mexico See on map
    Offers from Viva Wyndham Azteca
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    Reviews (3,966)
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    Show reviews that mention
    All reviewssister resortmayan restaurantpool bara la carte restaurantsanimation staffmaya resortgated communitysmall resortother resortsplayacar areadon diegopurified waterboogie boardsdance lessonsaqua gymate at the italianitalian restaurant
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    1 - 5 of 1,500 reviews
    Reviewed yesterday
    Nice but wouldnt go again

    The staff was nice, but the only problem we had was with the front desk. They claimed that we damaged towels and we needed to pay $200 pesos, we asked to see the towels and they said they sent them out for cleaning. When we...More

    Thank bonsterfink
    Hotel's Favourite
    Reviewed 3 January 2018 via mobile
    A lovely little resort!

    We were 2 families with teenagers travelling at Christmas. We picked the Azteca with no idea what to expect. It looked like it had a nice beach. Well we are so glad we lucked into it. The resort is small and friendly. The staff is...More

    6  Thank Goldie6463
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 8 January 2018

    Dear customer, Thank you for giving us the opportunity to serve you and your family at the Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we...More

    Reviewed 5 days ago
    An honest review travel date April 5-12 2018

    Very disappointed in this resort. Pro of course would be in Mexico were the weather is beautiful. The cons of this resort were many. Lobby : very small. Really no place to sit and relax, although service with check in was good as check out....More

    2  Thank l0rraine29
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 4 days ago

    Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our Resort. We take our guest’s opinions very serious and therefore rest assured...More

    Reviewed 1 week ago
    Very disappointing resort

    This was our first trip to Mexico. We had looked at the reviews prior to booking so thought it would be a great place to visit. Upon arrival the check in was fast and received a welcome drink. The room was a bit of a...More

    1  Thank lisa1969470
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 6 days ago

    Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations and services did not meet with your expectations. We...More

    Reviewed 1 week ago
    Had a wonderful time

    Trip First off, I'd like to say that I had a wonderful vacation here. The staff was incredible, friendly and accommodating. When we first arrived we were put in building number 3 which is close to the entertainment area and disco. We go to bed...More

    Thank familyadventure2018
    Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 1 week ago

    Dear guest, Reading your positive review is a real reward for the entire team at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. We are thrilled...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    Top amenities
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Beachfront
    Room Service
    Free Parking
    Breakfast included
    Bar/Lounge
    Free Internet
    Spa
    Hotel Amenities
    Room Service
    Free Parking
    Business Centre with Internet Access
    Breakfast included
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Fitness Centre with Gym / Workout Room
    Restaurant
    Bar/Lounge
    Spa
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$174 - US$354 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #32 Family Hotel in Playa del Carmen
    #41 Top resorts Hotel in Playa del Carmen
    #62 Romantic Hotel in Playa del Carmen
    #63 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Details
    Price range
    US$174 - US$354 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #32 Family Hotel in Playa del Carmen
    #41 Top resorts Hotel in Playa del Carmen
    #62 Romantic Hotel in Playa del Carmen
    #63 On the Beach Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
    Show More
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    Add Photo Photos
    All photos (5,175) 5,175
    Full view
    Traveller (4735)
    Pool & Beach (1356)
    Room & Suite (786)
    Dining (374)
    Family and Play Areas (100)
    Amenities (74)
    Business Centre & Event Rooms (9)
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    Questions & Answers
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    love_life_travel1118
    13 April 2018|
    AnswerShow all 2 answers
    Response from feedbackaz | Property representative |
    Dear Client, Thank you for your interest in a Day Pass for the Viva Wyndham Azteca. We kindly inform you that the Day-Pass needs to be authorized by our Management a few days in advance and that the authorization depends... More
    2
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    Robyn M
    24 March 2018|
    AnswerShow all 3 answers
    Response from feedbackaz | Property representative |
    Dear Guest, Thank you for contacting us prior to your stay at the Viva Wyndham Azteca. We kindly inform you that the rooms do not have a microwave. However we recommend you to contact our Guest Service Department upon... More
    0
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    123456…197
    Room Tips
    "Buildings 2 or 3"
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    "No elevators so request a first-floor room if mobility issues."
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    "There are no elevators, so if stairs an issue then don't stay on third floor."
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    "All rooms are great. 1st floor have gardens and outdoors chairs. 2nd and 3rd have a view. Garden view rooms..."
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