We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
TripAdvisor uses this information to find you the lowest prices for your stay.
23 May 24 May
1 room, 2 adults, 0 children12
Age
Close
Booking.com
Hotels.com
Orbitz.com
View all 11 deals
TripAdvisor
Bookit.com
Expedia.com
Booking.com
Hotels.com
Orbitz.com
Travelocity
HotelsClick
Priceline
Hotwire.com
HotelQuickly
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
TripAdvisor
Bookit.com
Expedia.com
Booking.com
Hotels.com
Orbitz.com
Travelocity
HotelsClick
Priceline
Hotwire.com
HotelQuickly
View all 11 deals
Collapse deals
All photos (5,175)5,175
Full view
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewssister resortmayan restaurantpool bara la carte restaurantsanimation staffmaya resortgated communitysmall resortother resortsplayacar areadon diegopurified waterboogie boardsdance lessonsaqua gymate at the italianitalian restaurant
The staff was nice, but the only problem we had was with the front desk. They claimed that we damaged towels and we needed to pay $200 pesos, we asked to see the towels and they said they sent them out for cleaning. When we...More
We were 2 families with teenagers travelling at Christmas. We picked the Azteca with no idea what to expect. It looked like it had a nice beach. Well we are so glad we lucked into it. The resort is small and friendly. The staff is...More
6 Thank Goldie6463
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 8 January 2018
Dear customer,
Thank you for giving us the opportunity to serve you and your family at the Viva Wyndham Azteca during your recent vacations.
It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we...More
Very disappointed in this resort. Pro of course would be in Mexico were the weather is beautiful. The cons of this resort were many.
Lobby : very small. Really no place to sit and relax, although service with check in was good as check out....More
2 Thank l0rraine29
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 4 days ago
Dear Guest,
Thank you for sharing your comments with us on your recent vacation at the Riviera Maya.
We regret the inconveniences that you might have experienced during your recent vacation at our Resort. We take our guest’s opinions very serious and therefore rest assured...More
This was our first trip to Mexico. We had looked at the reviews prior to booking so thought it would be a great place to visit. Upon arrival the check in was fast and received a welcome drink. The room was a bit of a...More
1 Thank lisa1969470
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 6 days ago
Dear guest,
We appreciate the fact that you have shared your thoughts on this traveler’s forum.
We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations and services did not meet with your expectations. We...More
Trip
First off, I'd like to say that I had a wonderful vacation here. The staff was incredible, friendly and accommodating. When we first arrived we were put in building number 3 which is close to the entertainment area and disco. We go to bed...More
Thank familyadventure2018
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 1 week ago
Dear guest,
Reading your positive review is a real reward for the entire team at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. We are thrilled...More
Response from feedbackaz | Property representative |
Dear Client,
Thank you for your interest in a Day Pass for the Viva Wyndham Azteca.
We kindly inform you that the Day-Pass needs to be authorized by our Management a few days in advance and that the authorization depends... More
Dear Client,
Thank you for your interest in a Day Pass for the Viva Wyndham Azteca.
We kindly inform you that the Day-Pass needs to be authorized by our Management a few days in advance and that the authorization depends on the occupancy on the date of the request for a Day Pass.
The prices and hours are as follows:
Day Pass (9 AM – 6 PM) $ 60.00 USD
Night Pass (6 PM – 2 AM) $ 50.00 USD
Full Day Pass (9 AM – 2 AM) $ 90.00 USD
The payment is due upon arrival to our Resort and you will be requested to present a valid identification at the Reception Desk.
Please make sure to contact us in advance if you would like to reserve one of the options mentioned above. Unfortunately the TripAdvisor User Guidelines do not allow us to submit contact information in our answers. We will send you a private message with the requested information.
We remain at your entire disposal in case of any further questions.
Best regards,
General Manager
Viva Wyndham Azteca
Response from feedbackaz | Property representative |
Dear Guest,
Thank you for contacting us prior to your stay at the Viva Wyndham Azteca.
We kindly inform you that the rooms do not have a microwave. However we recommend you to contact our Guest Service Department upon... More
Dear Guest,
Thank you for contacting us prior to your stay at the Viva Wyndham Azteca.
We kindly inform you that the rooms do not have a microwave. However we recommend you to contact our Guest Service Department upon arrival in order to solicit a bottle sterilizer from the onsite Kids Club. This service is provided without any additional charges.
Thank you for your preference and we look forward to welcoming your family to our Resort next month.
Best regards,
General Manager
Viva Wyndham Azteca