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Viva Wyndham Azteca

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Traveller (4735)
Pool & Beach (1356)
Room & Suite (786)
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Overview
  • Excellent43%
  • Very good40%
  • Average12%
  • Poor3%
  • Terrible2%
Travellers talk about
“sister resort”(117 reviews)
“mayan restaurant”(47 reviews)
“pool bar”(152 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (3,966)
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508
598
233
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69
Show reviews that mention
All reviewssister resortmayan restaurantpool bara la carte restaurantsanimation staffmaya resortgated communitysmall resortother resortsplayacar areadon diegopurified waterboogie boardsdance lessonsaqua gymate at the italianitalian restaurant
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1 - 5 of 1,500 reviews
Reviewed yesterday

The staff was nice, but the only problem we had was with the front desk. They claimed that we damaged towels and we needed to pay $200 pesos, we asked to see the towels and they said they sent them out for cleaning. When we...More

Thank bonsterfink
Hotel's Favourite
Reviewed 3 January 2018 via mobile

We were 2 families with teenagers travelling at Christmas. We picked the Azteca with no idea what to expect. It looked like it had a nice beach. Well we are so glad we lucked into it. The resort is small and friendly. The staff is...More

6  Thank Goldie6463
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 8 January 2018

Dear customer, Thank you for giving us the opportunity to serve you and your family at the Viva Wyndham Azteca during your recent vacations. It is a pleasure to know that you enjoyed our services and facilities. Furthermore, we are happy to know that we...More

Reviewed 5 days ago

Very disappointed in this resort. Pro of course would be in Mexico were the weather is beautiful. The cons of this resort were many. Lobby : very small. Really no place to sit and relax, although service with check in was good as check out....More

2  Thank l0rraine29
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 4 days ago

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our Resort. We take our guest’s opinions very serious and therefore rest assured...More

Reviewed 1 week ago

This was our first trip to Mexico. We had looked at the reviews prior to booking so thought it would be a great place to visit. Upon arrival the check in was fast and received a welcome drink. The room was a bit of a...More

1  Thank lisa1969470
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 6 days ago

Dear guest, We appreciate the fact that you have shared your thoughts on this traveler’s forum. We strive to create the best possible experience for our guests so it was disappointing to learn that the accommodations and services did not meet with your expectations. We...More

Reviewed 1 week ago

Trip First off, I'd like to say that I had a wonderful vacation here. The staff was incredible, friendly and accommodating. When we first arrived we were put in building number 3 which is close to the entertainment area and disco. We go to bed...More

Thank familyadventure2018
Response from feedbackaz, Director General at Viva Wyndham AztecaResponded 1 week ago

Dear guest, Reading your positive review is a real reward for the entire team at Viva Wyndham Resorts and we are very happy to know we have achieved our goal of offering you a memorable stay at our Viva Wyndham Azteca Resort. We are thrilled...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Room Service
Free Parking
Breakfast included
Bar/Lounge
Free Internet
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Hot Tub
Outdoor pool
Details
Price range
US$174 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$174 - US$354 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#32 Family Hotel in Playa del Carmen
#41 Top resorts Hotel in Playa del Carmen
#62 Romantic Hotel in Playa del Carmen
#63 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (4735)
Pool & Beach (1356)
Room & Suite (786)
Dining (374)
Family and Play Areas (100)
Amenities (74)
Business Centre & Event Rooms (9)
Questions & Answers
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love_life_travel1118
13 April 2018|
AnswerShow all 2 answers
Response from feedbackaz | Property representative |
Dear Client, Thank you for your interest in a Day Pass for the Viva Wyndham Azteca. We kindly inform you that the Day-Pass needs to be authorized by our Management a few days in advance and that the authorization depends... More
2
Votes
Google Translation
Robyn M
24 March 2018|
AnswerShow all 3 answers
Response from feedbackaz | Property representative |
Dear Guest, Thank you for contacting us prior to your stay at the Viva Wyndham Azteca. We kindly inform you that the rooms do not have a microwave. However we recommend you to contact our Guest Service Department upon... More
0
Votes
Google Translation
Room Tips
"Buildings 2 or 3"
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"No elevators so request a first-floor room if mobility issues."
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"There are no elevators, so if stairs an issue then don't stay on third floor."
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"All rooms are great. 1st floor have gardens and outdoors chairs. 2nd and 3rd have a view. Garden view rooms..."
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