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Viva Wyndham Maya

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6,074 Reviews from our TripAdvisor Community

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Showing 2,503: English reviews
Toronto, Canada
Level Contributor
35 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 5 October 2016

Overall Viva Maya does a great job and does not disappoint for the money spent. We used the onsite dive shop 6 times during our trip. While the dive staff does a great job the operation could use some upgrades to bring it up to standard. Diving on the reef itself is not a great experience, but we made the... More 

Helpful?
1 Thank Ethan B
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, We would like to thank you for sharing your review with other travelers on TripAdvisor. We truly appreciate you choosing Mexico and especially our Resort for your recent vacation. We are thrilled to hear you had an excellent time and that our services exceeded your expectations. Your comments about the efficiency of our staff motivate us to provide... More 

Montreal, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 October 2016

A cute small hotel,plenty of vegetation but very clean, small lobby but bar with big terrasse just behind.Big buffet with great foods and very clean never traffic, free tables any time,we never went to restaurant with reservation.Good peoples and good service in front desk.They may change your room without question.Great beach, palapas and chairs for every one.Gardeners and cleaners are... More 

Helpful?
2 Thank 747boony
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for publishing your positive review on TripAdvisor. Our continuous commitment is to provide a quality service to all off our guests. Therefore it is very rewarding receiving your positive feedback regarding your recent stay at our property. Rest assured that your comments will be taken into consideration as they will assist us to continue improving. Please... More 

Toronto
Level Contributor
33 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 4 October 2016

Yes, it's under renovations in the front by the lobby but no effect on the pool or beach areas at all. Food was fine at the buffet (fresh bread and decent coffee). Mexican and Mediterranean restaurants were both great. Room was clean with no smells at all. Air was cool. Only get 1 bottle of water (can refill at the... More 

Helpful?
1 Thank tmapleleaf
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable and exceeded your expectations. Thank you for choosing our resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva... More 

Toronto, Canada
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 3 October 2016 via mobile

The bad... Only thing I could think of was that they charged for the room safe (us&8.00). The only reason to need a room safe is to protect your passport etc from people entering your room. That would be hotel staff, so to charge extra money to protect yourself from the hotel itself seems like a forced cash grab. That... More 

Helpful?
Thank Dave H
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We sincerely appreciate your positive review about your vacation at Viva Wyndham Maya. Our goal is to provide all of our guests with enjoyable and happy vacation experiences. We are glad to know that we have achieved this and to read that you were also able to enjoy the beautiful sea life with the onsite diving centre. We... More 

Portsmouth, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 October 2016 via mobile

This hotel was really good the lobby was really small and so were the rooms buy there was never nothing to do from activities around the pool to the bars and clubs at nights, the staff were really friendly and spoke good english. The beach was really nice but crawling with ants, the sea was nice tho calm most days... More 

Helpful?
1 Thank Martyn P
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable. Thank you for choosing our resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Maya More 

Pickering, Canada
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 September 2016

This is our third trip to Playa Del Carmen, and first time at this resort. We had stayed at the Azteca last year. Resort is very clean, and well maintained. Suitable for any type of vacation you could desire. Lots of options, activities to keep you busy, or, (the option we chose), quiet relaxation by the adult pool. As with... More 

Helpful?
Thank DavidinPickering
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We would like to express our deepest gratitude for your kind comments and for posting your review on TripAdvisor. We are very pleased to know that you enjoyed your visit to our beautiful Resort. We are also delighted to hear that you will be considering our Resort for future visits to the Riviera Maya and that you will... More 

Amiens, France
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 19 September 2016

The hotel is really cute, next to the famous Riu Palace, it is for me worth 5 stars. The room we choose was ocean view, we had the view to the pools, beach and the island of Cozumel... Room deep cleaned everyday, with a small animal made out of towel in the bed waiting for us. Really quiet (even with... More 

Helpful?
3 Thank BenDtraveler17
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your excellent review published on TripAdvisor. We are grateful for your kind remarks and we are especially happy to know that you had a memorable wedding proposal at our Resort. Thank you for recommending Viva Wyndham Maya and please do not forget that we will be pleased to welcome you back anytime. Best regards, General... More 

Hamilton, Ontario, Canada
Level Contributor
31 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 17 September 2016

Got off the plane, hotter then you know what. Lobby was small and staff not very friendly. Room was small, very clean but air conditioner not working. Free wifi...didn't work. Mini fridge in room but not stocked, some rooms didn't have fridge. 1 bottle of complimentary water per room, you can refill that bottle at the bar or buy water... More 

Helpful?
Thank Angie C
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you for your detailed review of our Resort, its facilities and services. Rest assured that your comments and observations will be taken into consideration. For your information we would like to mention that one of Viva Wyndham Resorts main concerns is the practice of Sustainable Tourism. Our policy of providing one bottle of water per room on... More 

Toronto, Canada
Level Contributor
20 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 16 September 2016

Overall, we recommend it to our friends for it's reasonable price and the quality of the beach. We booked it on Sunwing, which offered the free round-trip shuttle from airport to the resort. Viva Wyndham is located in a resort village, and it's the last stop of the shuttle bus. Comparing to other resort in the same village (like the... More 

Helpful?
2 Thank Sophia J
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you so much for your valuable comments on your vacation at Viva Wyndham Maya. It is very important for us to receive feedback from our guests and to know that you had a pleasant vacation. We are happy to read that our price-quality relationship exceeded your expectations. Please remember that we will be glad to welcome you... More 

Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 September 2016

We spent nice relaxing two weeks in this hotel. The resort is one of the smaller ones in the destination, which was definitely a big advantage. Room were big, nice and clean, main restaurant offering large variety of food - both international and Mexican. There were always plenty of seats available, we never had to wait to be seated. A-la-carte... More 

Helpful?
1 Thank Ka777M
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. Thank you for recommending Viva Wyndham Maya. Please do not forget that we will be pleased to welcome you back at anytime. Best regards, General Manager Viva Wyndham... More 

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €173 - €471 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Maya 3.5*
Number of rooms: 604
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Maya Viva Wyndham
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#42 Top resorts Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#49 Spa Hotel in Playa del Carmen
#54 On the Beach Hotel in Playa del Carmen
#76 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Maya staff and other travellers.
741 questions
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Questions? Get answers from Viva Wyndham Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for first floor rooms if you can.”
 of 5 bubbles 783DavidF, 30 Nov 2016 | Read review
“Room 2100 was AMAZING...walk out of your room and your at the beach!”
 of 5 bubbles Kristy3518, 16 Nov 2016 | Read review
“Our room (1123) was close to the main pool, towel hut & the beach. It was a little farther from the lobby & buffet areas.”
 of 5 bubbles W1729BKannac, 7 Nov 2016 | Read review
“All the rooms look the same, casual enviornment. Anything with an ocean view is nice. I like the ground floor so kids can run in and out.”
 of 5 bubbles letsgojetset, 6 Nov 2016 | Read review
“3205 outstanding location and amenities”
 of 5 bubbles 759tanner, 3 Nov 2016 | Read review
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