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Viva Wyndham Maya

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6,197 Reviews from our TripAdvisor Community

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There are newer reviews for Viva Wyndham Maya
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Showing 2,527: English reviews
Toronto, Canada
Reviewed 4 weeks ago

One of the nicest beaches I have been to and the hotel was excellent. It was very clean, had everything you could possibly want. We had a room with a patio that lead right on to the beach, it was gorgeous. The only thing that could be improved is the animation team. The shows put on in the evening were...

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Helpful?
3Thank Carolyn J
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. It is wonderful to hear that the beach of the Viva Wyndham Maya has been the most beautiful beach you have visited so far and that you were able to enjoy it to the...

Detroit, Michigan
Reviewed 10 December 2016

Just getting home from a fabulous 8 day stay at Viva Wyndham Maya Nov 29/16 til Dec 7/16 . Let me tell you, this resort is a real hidden gem in Playa del Carmen. Let me start at check in which was very pleasant and quick as we arrived at 2:30 pm and our room wouldn’t be ready to 3...

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Helpful?
1Thank charley12016
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, It is such a compliment when a guest has enjoyed their stay so much that they felt compelled to write a review. We very much appreciate receiving feedback from our guests, and we will be certain to pass along your kind praise to our staff. It was our pleasure to have you stay with us at the Viva...

Ontario, Canada
Reviewed 9 December 2016

I just returned from a guys trip to the Viva Wyndham Maya and had a fantastic time. The resort was is well layed and easy to navigate. The food at the buffet was very good and the a la cartes were top notch. I was extremely impressed with the customer service at this resort. The staff were always attentive and...

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Helpful?
3Thank steelersfan6
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear guest, Thank you very much for taking the time to write such an outstanding and excellent review about the Viva Wyndham Maya on TripAdvisor. We are so glad to hear that you thoroughly enjoyed your stay with us and that the staff of Viva Wyndham Maya contributed in making your vacation an unforgettable experience! Your comments about the impeccable...

Reviewed 7 December 2016 via mobile

This hotel was perfect! The food was delicious, the beach was gorgeous and kept very clean. The pool was great. Rooms were clean and the beds were very comfortable! Super friendly staff and the reps for the viva tours were very helpful and accommodating. Also, the shows were incredible... they put a lot of hard work into them and it...

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Helpful?
4Thank Stephie7001
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We really appreciate your review published on TripAdvisor. We are grateful for your remarks and especially we are happy to know that you had a great vacation at our resort. Thank you for recommending Viva Wyndham Maya. Please do not forget that we will be pleased to welcome you back at anytime. Best regards, General Manager Viva Wyndham...

Minneapolis, Minnesota, United States
Reviewed 30 November 2016

This is my second review of the VWM - the first review was unbelievably long and detailed and if you want to see it - just click on my profile button and you can see it. I'll use this review to describe what has changed this time around from when we last stayed there 2 years ago. We stayed over...

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Helpful?
Thank David F
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, Thank you for your review regarding your recent stay at the Viva Wyndham Maya. It is very nice to read your positive remarks about our upgraded and renovated services and facilities. We are very happy to know that we were able to exceed your expectations with these carefully planned upgrades in the different areas of the hotel. We...

Reviewed 26 November 2016 via mobile

So my friend and I decided to stay here for her thirtieth birthday as it's supposed to be fun. The entertainment was great, however when we booked we were under the impression that we had access to all the alacartes, nope, you only get access to 4 for one week, and we paid extra because she is gluten intolerant. Also...

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Helpful?
Thank Kaleigh H
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation at our resort. We take our guest’s opinions very serious and therefore rest assured that your comments will be taken as valid points that will assist us in our...

Reviewed 19 November 2016 via mobile

It's been 7 years since we visited the Viva Wydham Maya and can't wait to go back for our 25th anniversary in May. We loved it then and can't wait to go back. We've been to many places since then, and chose here for our Anniversary, due to the great service, drinks and food. See you in May.

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Helpful?
Thank Kevin C
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, Thank you very much for your kind comments and for taking the time to post your review on TripAdvisor. We are very pleased to learn that you enjoyed your stay at our beautiful Resort 7 years ago and we would like to express our deepest gratitude for choosing our Resort for such a special occasion as your Anniversary....

Pittsburgh
Reviewed 16 November 2016

We stayed at Viva Maya a year ago and since then got engaged. We decided that a destination wedding was perfect for us and decided to return to the fabulous Viva Maya for our special day. We arrived on Saturday, November 5, 2016 and were able to check in early. We were upgraded to an amazing room that was steps...

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Helpful?
2Thank Kristy3518
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, Thank you very much for your kind comments and for taking the time to post your excelent review on TripAdvisor. We are very pleased to learn that you enjoyed your stay at our beautiful Resort and we would like to express our deepest gratitude for choosing our Resort for such a special occasion. We are extremely grateful for...

Toscana
Reviewed 15 November 2016 via mobile

We are an Italian couple from Empoli Florence: Cinzia and Roberto. Viva Maya is fantastic and comfortable. Everything was amazing. It is a paradise. Nice staff! A lot of food and drinks. Good choise to relax . Well connected to reserve tours.

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2Thank AgriSanVito
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear Guest, We appreciate your valuable feedback about the stay you had at our property. It is really rewarding to read your positive comments and we are glad to know that your stay at Viva Wyndham Maya was enjoyable. Thank you for choosing our Resort and for recommending us on TripAdvisor. Kind regards, General Manager Viva Wyndham Maya

Pitt Meadows, Canada
Reviewed 7 November 2016

It has been about 10 years since we visited the Riviera Maya side of Mexico. We did not have any service issues at check-in. I believe we received the "deluxe" room instead of the "superior" room that was initially indicated on our reservation. However, we did book this as a last minute trip & the hotel was fully booked. The...

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Helpful?
Thank W1729BKannac
feedbackma, Director General at Viva Wyndham Maya, responded to this review

Dear customer, We highly appreciate the fact that you took your precious time to write a detailed review. Thank you so much for your valuable comments on your vacation at Viva Wyndham Maya. It is very important to us to receive feedbacks and to know that you had a pleasant vacation. Please remember that we will be glad to welcome...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Breakfast included
  • Room Service
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Children Activities (Kid / Family Friendly)

Additional Information about Viva Wyndham Maya

Address: Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €185 - €435 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Viva Wyndham Maya 3.5*
Number of rooms: 604
Reservation Options:
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Also Known As:
Viva Wyndham Maya Hotel Playa Del Carmen
Viva Maya
Maya Viva Wyndham
Wyndham Hotel Playa Del Carmen
Wyndham Playa Del Carmen
Playa Del Carmen Wyndham
Wyndham Maya
Viva Wyndham Maya Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#42 Top resorts Hotel in Playa del Carmen
#48 Spa Hotel in Playa del Carmen
#49 Family Hotel in Playa del Carmen
#55 On the Beach Hotel in Playa del Carmen
#76 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Viva Wyndham Maya staff and other travellers.
780 questions
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Meaford, Canada
3 months ago
6 months ago

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Questions? Get answers from Viva Wyndham Maya staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay away from stairs and outside passageways.”
 of 5 bubbles WhiteDog711, 5 Jan 2017 | Read review
“Odd number rooms are pool side. We were in room 2357”
 of 5 bubbles GuyC201, 5 Jan 2017 | Read review
“Pay a little more for a pool/ocean view.”
 of 5 bubbles JMD746, 4 Jan 2017 | Read review
“A la carte restaurants are great”
 of 5 bubbles mark99912017, 4 Jan 2017 | Read review
“The 3000 block rooms were quieter as they were further from the entertainment in the evenings. Not many rooms with ocean view”
 of 5 bubbles Megankaj13, 29 Dec 2016 | Read review
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