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Viva Wyndham Maya

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Traveller (8036)
Pool & Beach (2086)
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Overview
  • Excellent32%
  • Very good44%
  • Average16%
  • Poor5%
  • Terrible3%
Travellers talk about
“don diego”(111 reviews)
“pool bar”(205 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Viva Wyndham Maya
Special Offer: Select a Room or Suite
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Offers from Viva Wyndham Maya
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Reviews (7,048)
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2,712 results
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772
1,075
536
206
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772
1,075
536
206
123
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All reviewsdon diegoa la carte restaurantspool baradult poolboogie boardsanimation teamthe mexican restaurantsister resorthot dogsgated communitynightly showspurified waterkids clubpasta stationother resortsmake reservationsstar resort
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21 - 25 of 2,712 reviews
Reviewed 2 April 2018 via mobile

I spent spring break with my family at the Wyndham Maya. I have nothing but positive things to say. The beach was beautiful, the rooms were nice, the pools were great, there were lots of activities for the kids and the food was quite good....More

1  Thank Claudia C
Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 April 2018

Dear customer, Thank you for your fantastic review. It means so much to us when our guests take the time to recognize the large variety of all-inclusive services offered at the Resort. But most of all, when the employees are recognized for their hard work...More

Reviewed 30 March 2018 via mobile

This is a nice hotel with direct access to the beach. The food is very good, specially the restaurants a la carte. The staff is very friendly. The rooms are clean and have good space. It is also very close to Playa del Carmen's downtown...More

1  Thank Lui E
Response from feedbackma, Director General at Viva Wyndham MayaResponded 2 April 2018

Dear customer, Thank you for giving us the opportunity to serve you at Viva Wyndham Maya. We are glad to know that you had the chance to enjoy your vacation at our resort and that our services and facilities met with your expectations. Thank you...More

Reviewed 20 March 2018 via mobile

We stayed at this resort for a week for Xmas. The resort was great. Lots of things to do for kids and adults. Good was good especially the a la carte restaurants. The service was always good and the workers worked hard. Always friendly with...More

Thank Jennifer C
Response from feedbackma, Director General at Viva Wyndham MayaResponded 21 March 2018

Dear customer, Thank you for sharing your thoughts about your recent experience at the Viva Wyndham Maya Resort in Playa del Carmen. We are delighted to hear that you enjoyed your stay so much that you would recommend it to others. The hotel itself offers...More

Reviewed 15 March 2018

This is a new stop for us and we had a great time food was good rooms were OK beach was fantastic,very clean they did speak a lot of English ,pool activities were also good ,plenty of chairs,booze was up to par ....no complaints here...More

5  Thank meangrandpa76
Response from feedbackma, Director General at Viva Wyndham MayaResponded 16 March 2018

Dear customer, Thank you for your review regarding the Viva Wyndham Maya. It is very nice to read your good remarks about our services and facilities and to know that we were able to comply with your expectations. We look forward to your next stay...More

Reviewed 12 March 2018

I have been meaning to submit this review for a long time; however, kept forgetting to do so. Not sure if this lateness is even going to help anyone now as perhaps some of these items have resolved since I was there in Feb 2016....More

1  Thank ToolGal
Response from feedbackma, Director General at Viva Wyndham MayaResponded 13 March 2018

Dear guest, Thank you for your kind review. We are glad that your overall appreciation of our Resort, its services and facilities was positive, but regret that not everything was perfect. We assure you that the involved departments were informed about these incidents and we...More

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About
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Bar/Lounge
Breakfast included
Free Internet
Spa
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$153 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#60 Spa Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
#76 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$153 - US$381 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#35 Family Hotel in Playa del Carmen
#50 Top resorts Hotel in Playa del Carmen
#60 Spa Hotel in Playa del Carmen
#74 Romantic Hotel in Playa del Carmen
#76 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (8036)
Pool & Beach (2086)
Room & Suite (1112)
Dining (716)
Family and Play Areas (227)
Amenities (79)
Business Centre & Event Rooms (13)
Questions & Answers
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Div1888
16 May 2018|
AnswerShow all 2 answers
Response from feedbackma | Property representative |
Dear guest, Thank you for contacting us directly to clarify your questions for your upcoming stay in July. We kindly inform you that we provide one 600 ml bottle of purified drinking water in the guests rooms upon arrival... More
1
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Google Translation
tyrja1975
10 May 2018|
Answer
Response from feedbackma | Property representative |
Dear Client, Thank you for booking the Viva Wyndham Maya for your vacation in August. We kindly inform you that our Resort does not offer room service. However the Viva Wyndham Maya offers 24 hours of Food & Beverage... More
0
Votes
Google Translation
Stephanie E
9 May 2018|
AnswerShow all 2 answers
Response from feedbackma | Property representative |
Dear guest, We kindly inform you that the VIP bracelets are only granted to customers who made their reservation directly through the Wyndham website or whom are members of 'Club Viva'. Therefore it is not possible to... More
0
Votes
Google Translation
Room Tips
"moldy beds dont stay"
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"no need to upgrade"
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"if you want to be closer to all the activities and pools, choose the room close to the main area."
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"We had a partial ocean view, if I was to go again I would request full ocean view. There was never a problem..."
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