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    Viva Wyndham Maya

    Paseo Xaman-Ha, Mza. Lote Holetero 5 | Playacar, Playa del Carmen 77710, Mexico
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    12/9/2017 13/9/2017
    Traveller (7546)
    Pool & Beach (1991)
    Room & Suite (968)
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    Overview
    • Excellent32%
    • Very good45%
    • Average15%
    • Poor5%
    • Terrible3%
    Travellers talk about
    “don diego” (108 reviews)
    “pool bar” (207 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    12 Sep13 Sep
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (6,627)
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    There are newer reviews for Viva Wyndham Maya
    See the most recent reviews

    11 - 15 of 2,616 reviews

    Reviewed 3 weeks ago

    My wife and I recently stayed at the Viva Wyndham Maya for our honeymoon and we had the best time! Neither of us had ever done an all-inclusive resort before, and the Maya more than lived up to our expectations. The grounds were very well...More

    1  Thank Aaron G
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 weeks ago

    Dear customer, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. Thank you for recommending our Resort on TripAdvisor and please remember that we will be pleased to welcome you...More

    Reviewed 3 weeks ago

    We booked a stay here last week. We had written conformation for 4 adults in one room/queen beds. Upon arrival they denied our reservation for 4 claiming "the fine print says only 2 people". For double the money paid, they put us in a room...More

    1  Thank gloriagoeke
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 weeks ago

    Dear Guest, Thank you for sharing your comments with us on your recent vacation at the Riviera Maya. We regret the inconveniences that you might have experienced during your recent vacation. We take our guest’s opinions very serious and therefore rest assured that your comments...More

    Reviewed 3 weeks ago via mobile

    We stayed 8 days in the Viva Wyndham Maya after a Yucatan round trip. Here in short our experiance: Modern, very clean and air conditioned rooms. Big pool area with 24hour pool bar directly behind a very nice, Palm tree covered beach. All the hotel...More

    Thank bernadi
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 3 weeks ago

    Dear guest, Thank you for your kind review of our Resort, its facilities and services. We are very glad to read that your stay corresponded to your expectations and that we were even able to exceed them when it comes to customer orientation and service,...More

    Reviewed 4 weeks ago via mobile

    The installations and activities are good. The night show it was not for family due to costumes. We paid our stay in advance with booking.com and when we arrived they ask for proof of payment ehich we provide and the rest of the week they...More

    Thank paulaula
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

    Dear customer, Thank you for your review. We are sorry to hear that the service at the Front Desk was not up to our usual standards, and we have shared your feedback with our Front Desk Manager for re-training and quality control purposes. Please accept...More

    Reviewed 4 weeks ago

    I am disappointed in the actual hotel for several reasons. 1. The service and friendliness of the staff was subpar compared to the other places I have stayed in Mexico as well as the other places I visited while in Mexico. I had a staff...More

    2  Thank TravelMother2015
    Response from feedbackma, Director General at Viva Wyndham MayaResponded 4 weeks ago

    Dear customer, Please accept a sincere apology for any inconvenience that you might have experienced during your recent stay in the Mayan Riviera. We appreciate the time you dedicated to write your remarks about your vacation. Your comments will assist us in our commitment to...More

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Bar/Lounge
    • Breakfast included
    • Free Internet
    • Spa
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Tennis Court
    Details
    • Price range
    • US$147 - US$449 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #47 Top resorts Hotel in Playa del Carmen
    • #49 Family Hotel in Playa del Carmen
    • #54 Spa Hotel in Playa del Carmen
    • #60 On the Beach Hotel in Playa del Carmen
    • #74 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 604
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, BookIt.com, Hotwire, HotelsforEveryone, Cancelon, getaroom.com, HotelQuickly and TripOnline SA so you can book your Viva Wyndham Maya reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Viva Wyndham Maya Hotel Playa Del Carmen ,
    • Viva Maya ,
    • Maya Viva Wyndham ,
    • Wyndham Hotel Playa Del Carmen ,
    • Wyndham Playa Del Carmen ,
    • Playa Del Carmen Wyndham ,
    • Wyndham Maya ,
    • Viva Wyndham Maya Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (7546)
    Pool & Beach (1991)
    Room & Suite (968)
    Dining (704)
    Hotel & Grounds (3965)
    Family and Play Areas (213)
    Bathroom (109)
    Business Centre & Event Rooms (12)
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    Ask a question
    Questions & Answers
    Travellover2224
    15 August 2017|
    AnswerShow all 2 answers
    Response from feedbackma | Property representative |
    Dear Guest, Please be informed that our Resort offers 24 hours of Food & Beverage services at the different Bars and Restaurants. At the buffet ‘La Terraza’ we serve breakfast from 6.30 AM until 11 AM, lunch from 12.30 PM... More
    0
    Votes
    Google Translation
    NolaTiff2017
    10 August 2017|
    Answer
    Response from feedbackma | Property representative |
    Dear Customer, Thank you for choosing to stay at the Viva Wyndham Maya for your upcoming vacation. You are able to book your transfer service directly with our Excursion Department ‘Viva Excursions’ for an additional... More
    0
    Votes
    Google Translation
    SteezyLemur
    4 August 2017|
    AnswerShow all 2 answers
    Response from feedbackma | Property representative |
    Dear guest, Thank you for contacting us about your concerns. We kindly inform you that Viva Wyndham Maya carefully selects the products and suppliers in order to guarantee the high quality of our All-Inclusive services you... More
    1
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    Room Tips
    "try to get a room away from the pool stick to a second floor ocean or garden view"
    Read review
    "Rooms 22xx with even numbers overlook service road = more quite, Room with smaller number is closer to the..."
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    "Rooms close to beach and swimming pool will save you some walking time"
    Read review
    "Ground rooms are great, but you can hear them wheeling the trolleys in the morning"
    Read review
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