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Viva Wyndham Maya - An All Inclusive Resort

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Paseo Xaman Ha Hotelero 5 Playacar, Playa del Carmen 77710 Mexico
COVID-19 update: See the added health and safety measures this property is taking.Read more
18 people are viewing this hotel
Expedia.com
US$146
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Free cancellation until 05/09/21
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US$146
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Free cancellation until 05/09/21
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Free cancellation until 22/08/21
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Payments made by partners impact the order of prices displayed. Room types may vary.
Traveller (9551)
Pool & Beach (2562)
Room & Suite (1077)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
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Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Viva Wyndham Maya - An All Inclusive Resort
Updated 25/02/21 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#80 of 289 hotels in Playa del Carmen
Location
Cleanliness
Service
Value
Travellers' Choice

Looking for a place to stay in Playa del Carmen? Then look no further than Viva Wyndham Maya - An All Inclusive Resort, a family-friendly all-inclusive resort that brings the best of Playa del Carmen to your doorstep.

As your “home away from home,” the all-inclusive resort rooms offer a flat screen TV, a refrigerator, and air conditioning, and getting online is easy, with free internet access available.

Guests have access to a concierge while staying at Viva Maya. In addition, Playa Del Carmen Wyndham offers a pool and breakfast, which will help make your Playa del Carmen trip additionally gratifying. And, as an added convenience, there is free parking available to guests.

Nearby landmarks such as Zona Arqueologica Playa del Carmen (1.1 mi) and Nuestra Senora del Carmen Catholic Church (1.6 mi) make Viva Maya a great place to stay when visiting Playa del Carmen.

When you’re feeling hungry, be sure to check out Oh Lala!, Los Aguachiles Calle 34, and Las Hijas De La Tostada, which are some seafood restaurants that are popular with locals and out-of-towners alike.

Should time allow, Parque Los Fundadores is a popular park that is relatively easy to get to.

We’re sure you’ll enjoy your stay at Viva Wyndham Maya - An All Inclusive Resort as you experience everything Playa del Carmen has to offer.

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Full view
Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Bicycle rental
Babysitting
Parking
Wifi
Paid wifi
Hot bath
Pool / beach towels
Outdoor pool
Fitness classes
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Kid-friendly buffet
Snack bar
Swimup bar
Poolside bar
Diving
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Kids club
Kids' outdoor play equipment
Airport transportation
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Head massage
Massage
Salon
Baggage storage
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Safe
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family Resort
Bay View
Languages Spoken
French, Spanish
8,653Reviews1,544Q+A100Room tips
Traveller rating
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Popular mentions
mary j wrote a review Yesterday
Kittery13 contributions1 helpful vote
Small hotel with the best beach in Playa del Carmen. I had a first floor room with a small terrace. This made accessing the beach, pool, snack bar and pool bar a breeze. The hotel is small so you can get to everything within a few minutes (no golf carts, shuttles, etc). It’s in a gated community of Playacar and about a 2 mile walk to town. Too hot for my kids but if I was with just my husband I would have walked daily to town. The staff was friendly and helpful. The trapeze lesson was a fun experience for my girls and the kids club seemed great with those that had young children. The pool bar was great, ask for a Cuervo margarita. There was a little seaweed everyday at the waters edge, however it was quickly cleaned by staff each morning. Other hotels in the area did not clean up the seaweed, so this was appreciated. There were two items that disappointed me. 1.) This hotel sells a vacation club and has a members only section on the beach. This was the only area where chairs and sand area around them were cleaned daily. This area also had palapas and beach drink service. The non-member areas had sand all over the chairs. Rude guests would leave cigarette butts, glasses, food at the beach and would sit there for hours and even days in some cases. Given their concerns with COVID upon entry it surprised me this was a non-concern - not to mention bad for the beach. 2.) the buffet was pretty bad. I’m not sure if this has to do with COVID, limited staff and budget. The speciality restaurants were decent but you can only book two at a time and we found ourselves not being able to get in as they booked quickly each day. Overall, This is not a 5 star hotel, 3 at best with dated rooms/decor. You get what you pay for, and this was a great value for those looking for a small hotel with a great beach.
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Date of stay: April 2021Trip type: Travelled with family
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cpd19973 . wrote a review 17 Apr
5 contributions1 helpful vote
Booked this hotel for 2 weeks to recover fro Surgery. I’ve been to playa 14 times. Have never stayed at Wyndham before now. Day 3 here. I booked a handicap accessible room. Upon arrival, I informed the desk that I was having surgery in town. Much cheaper than USA. Staff assured me that my wristband would be replaced if the hospital cuts it off before surgery. I had to stay overnight in the hospital due to complications in surgery (no fault of Dr.). When I came back to hotel with a giant blood drain, I asked my husband to take my wrist band to the front desk while I walked slowly making my way to the room. I checked with the valet man first to ensure this would be ok. I waived to the front desk staff as I went past them. Husband was in line with the hospital receipt and my old wristband. My husband waited 20 minutes in line, which is fine. I was back in the room by the time he was finished at the front desk. The staff, who literally just saw me go by carrying my own blood would not give my husband a wrist band for me. They informed him that I needed to go to the desk to get the wrist band. My husband told me the valet guy apologized to him. Since this is only day 3, I will update this as the weeks go by. The reason I booked this hotel is because I was impressed they had an accessible room. We were put in a different room, but the room we have is fine. On day one, our toilet didn’t flush and we had no hot water. I literally took a cold shower before surgery at 5am. They fixed it after coming back a couple of times. Next week, my friend is coming down to see me for a few days. It appears from the website that superior ocean view rooms are updated, so I booked her one of those rooms. I did this - not because a superior garden room wouldn’t be good enough for her - but because our bathroom door has so much mold, I’d be embarrassed to put her in a room like mine. I’ll let you know how things go. I’m kind of upset that they’re making me haul myself to the lobby after a complicated surgery for a wristband. I am not drinking alcohol on this trip. I am not eating at the restaurants either. Since I am wearing a contraption, I won’t be sweating in it at the beach either. I am literally the easiest guest ever - laying in my room with my blood drain asking for nothing except a wrist band exchange.
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Date of stay: April 2021
1 Helpful vote
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Matías wrote a review 16 Apr
1 contribution
The show was amazing, no mistakes and the animation team is very funny. Speciali the dancing queen. The best team is ximena's one. Liz, Alejandro, Jonathan, Isabel, Laura, Hugo, Alan, Emanuel, Fabio and Mauricio ♥️.
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Date of stay: April 2021Trip type: Travelled with family
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Response from , Propietario at Viva Wyndham Maya - An All Inclusive Resort
Responded 3 days ago
Dear Mati, It is really satisfactory to receive your positive feedback and to know that we fulfilled your expectations during your stay at Viva Wyndham Maya. We look forward to your return visit and again thank you for choosing to stay with us at Viva Wyndham Maya. Kind regards, Customer Care Viva Wyndham Maya
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Maria wrote a review 16 Apr
1 contribution
Animación muy bueno Ximena Jonathan Alejandro Lizz la mejor y trapecio Emanuel. Excelent service, fun activities great room service food too . Very clean, everyone is so friendly . Great recommendation.
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from , Propietario at Viva Wyndham Maya - An All Inclusive Resort
Responded 3 days ago
Dear Mventura06, Thank you for publishing your positive review on TripAdvisor. We work every day with the commitment to provide a quality service to all of our guests. It is a joy to hear that we achieved our constant goal in your recent visit to our property. Please do not forget that we will be pleased to welcome you back at Viva Wyndham Maya. Best regards, Customer Care Viva Wyndham Maya
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Over the hill couple wrote a review 14 Apr
1 contribution
This was our second stay and hopefully not the last. We got the great deal with Expedia and for the money we paid this was the perfect value. The hotel has great layout. Everything is close and it feels very open and cozy. The room was very basic, but clean. TV programming was below basic for foreigners. There were three English news channels, one German and one French news channels, that's it. Thankfully we had good weather and did not stay in the room. Wi-Fi was BAD. The beach is beautiful. I wish they provide umbrellas not only for the VIP members, but for general public. The sun can be brutal and the palm trees are not protecting enough. For this reason we will not return to this hotel in summer. But in December and April it was okay. The hotel was not 100% occupied and it was very nice. I imagine when its full it will feel crowded. The hotel was very clean - everywhere, and you could always see people picking up and maintaining grounds. The food was very basic even at the restaurants. One would think that you could see more seafood - not lobsters, but at least good fish. We only saw swai - which they named "grouper", one of the restaurants served salmon. But - even though the food was basic - we were never hungry. The staff was great. The rooms were cleaned early. The waiters at the buffet were polite and worked very hard. The kitchen staff were very attentive. Eloida saw that we were looking for certain food items and always made sure we found what we needed. Thank you Eloida! We had a small issue with the pillows. The pillows we found in our room were rock hard, filled with some kind of plastic filling. After suffering during the first night we asked for other pillows and the hotel kindly accommodated us - they offered us a choice of two great pillows - we took both - memory foam and down pillows. We stayed for 12 nights - and without this our vacation would had been ruined. The hotel had a lot of activities. We liked Zumba, archery range and catamarans. The shows were nice, especially we were impressed by the acrobats. Proximity to the Playa del Carmen allows venturing in case you are looking for more crowds, more tourist attractions and more souvenirs. You can take the bike at the hotel. Overall - we enjoyed our vacation. (But we are not picky and we always see positive and appreciate efforts). The staff made it even though the management is trying to cut corners whenever possible.
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Date of stay: April 2021
Location
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Response from , Propietario at Viva Wyndham Maya - An All Inclusive Resort
Responded 3 days ago
Dear florianak306, Many thanks for your review of the Viva Wyndham Maya following your recent stay! We appreciate you taking the time to provide such detailed feedback of your stay, and are delighted that you enjoyed your visit to the Riviera Maya. Your opinion is valuable and we will take your suggestions into account. Please do not forget that Viva Wyndham Maya will be pleased to welcome you back. Best regards, Customer Care Viva Wyndham Maya
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PRICE RANGE
US$109 - US$438 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viva wyndham maya hotel playa del carmen, viva maya, maya viva wyndham, wyndham hotel playa del carmen, wyndham playa del carmen, playa del carmen wyndham, wyndham maya
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
604
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Frequently Asked Questions about Viva Wyndham Maya - An All Inclusive Resort
Which popular attractions are close to Viva Wyndham Maya - An All Inclusive Resort?
Nearby attractions include Plaza Playacar (0.4 km), Playacar Center Shopping Mall (0.4 km), and Dalemdar (0.4 km).
What are some of the property amenities at Viva Wyndham Maya - An All Inclusive Resort?
Some of the more popular amenities offered include a swimup bar, free breakfast, and a pool.
Which room amenities are available at Viva Wyndham Maya - An All Inclusive Resort?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Viva Wyndham Maya - An All Inclusive Resort?
Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay.
Is parking available at Viva Wyndham Maya - An All Inclusive Resort?
Yes, free parking is available to guests.
What are some restaurants close to Viva Wyndham Maya - An All Inclusive Resort?
Conveniently located restaurants include Il Piemonte, Buenerrimo, and Barra Artesanal.
Are there opportunities to exercise at Viva Wyndham Maya - An All Inclusive Resort?
Yes, guests have access to a pool, a fitness centre, and fitness classes during their stay.
Does Viva Wyndham Maya - An All Inclusive Resort have an airport shuttle?
Yes, Viva Wyndham Maya - An All Inclusive Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Viva Wyndham Maya - An All Inclusive Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Viva Wyndham Maya - An All Inclusive Resort offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Viva Wyndham Maya - An All Inclusive Resort?
The staff speaks multiple languages, including Spanish and French.