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Panama Jack Resorts Playa del Carmen

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Traveller (6793)
Pool & Beach (1375)
Room & Suite (1185)
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
On a sundrenched beachfront in the heart of Playa del Carmen, Mexico, all-inclusive Panama Jack Resorts Gran Porto Playa del Carmen welcomes guests of all ages to recharge amid the azure seas, authentic culture and coastal charm of the Riviera Maya. Cool and casual, this family-friendly resort is ideally located on the Caribbean Sea just steps away from the famed Fifth Avenue’s shops, clubs and restaurants. From action-packed activities like beach volleyball and wine tasting to oceanfront swimming pools with waiter service, discover the perfect combo of relaxation and adventure.
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Property amenities
Pool
Room Service
Business Centre with Internet Access
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Meeting Rooms
Children Activities (Kid / Family Friendly)
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Room features
Suites
Non-Smoking Rooms
Family Rooms
Air Conditioning
Accessible rooms
Minibar
Good to know
HOTEL CLASS
HOTEL STYLE
Bay View
Ocean View
CHECK IN
15:00
CHECK OUT
12:00
Reviews (11,121)
Filter reviews
7,941 results
Traveller rating
4,935
1,779
601
377
249
Traveller type
Time of year
LanguageEnglish
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4,935
1,779
601
377
249
Show reviews that mention
All reviews gran porto real il pescatore sushi bar maria's restaurant real resort ocean front fishing boats sand bags junior suite sports and entertainment standard room mayan coffee entertainment staff kids club fifth avenue water aerobics our waiter
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1 - 5 of 7,941 reviews
Reviewed yesterday via mobile

We came for a short get away and booked the hotel without reading any reviews! We love it! The sports and entertainment guys, Daniel and Carlos are wonderful! They have led great activities, and chatted with us and other guests. The resort rooms are really...More

1  Thank Michelle G
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear Michelle G, We would like to thank you for sharing your valuable feedback and letting us know you fully enjoyed our services, activities and thank you for letting us know that our staff provided you with a memorable service. It will be a pleasure...More

Reviewed yesterday via mobile

Carlos and Daniel are very fun with sports and entertainment! They led a great aerobics class! The food at the resort is excellent and the rooms are great! We have enjoyed our stay! the hotel staff are very professional!More

Thank Ellie G
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear Ellie G, Thank you for sharing your valuable feedback. We are trulyhappy to read that you had a wonderful vacation time and that you had such a fun time with our entertainment team, It will be a pleasure to share your kind comments with...More

Reviewed yesterday via mobile

The Panama Jack is an amazing resort and Carlos Daniel of the sports team are wonderful! The food at every restaurant is so great and the service is as well! Wish we didn’t have to leave. We had an amazing stay and will return!More

Thank Lauren G
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear Lauren G, Thank you very much for sharing your valuable feedback with all of us and letting us know you had such an incredible holiday time and our team provided you with a memorable service. It will be a pleasure to share your kind...More

Reviewed 2 days ago

We just got back from our 17th visit to our second home. We spent 9 wonderful days and Panama Jack and the staff (our friends) are the reason we keep returning. Yes there is renovations going on and the buffet and Brazilian restaurants are closed...More

Thank tb_blue
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear tb_blue, We would like to thank you for taking the time to share your amazing review with us! We are more than happy to read that your recent holiday was incredible and that you have granted us with the privilege of hosting you through...More

Reviewed 2 days ago via mobile

We went during construction that we were not informed about. 2 restaurants were closed the entire stay and the 24 hr snack bar was closed for 3 days in the middle of our stay. The noise in the rooms is unbelievable. People in the hallway...More

Thank Kim L
Response from silvestrevazquez, Gerente General at Panama Jack Resorts Playa del CarmenResponded today

Dear Kim L, We would like to thank you for taking the time to share your impressions with all of us and letting us know about the concerns you had druring your stay. We truly regret you did not have the opportunity of enjoying all...More

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Questions & Answers
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daviiiiiid
9 November 2018|
Answer
Response from GoPlaces825492 | Reviewed this property |
As we were leaving on 13th Oct they still had two restaurants open which was just up the road. My fav was on the corner which the lobster and crayfish ravioli was amazing. this hotel is always wanting to be the best they... More
1
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Room Tips
"As all nightly entertainment is poolside and can be loud, I’d recommend a room street side."
E8337VJbrianp
3 days ago
Read review
"There are rooms which will walk right out onto the quiet pool, those are probably your best bet."
donnamia
5 days ago
Read review
"3rd-floor city view was good, but a beach view shall be better"
847tonyg
1 week ago
Read review
"Don't pay extra for walk out beach front room with cabana. The beach is not very good and the Cabanas..."
OnAir02643966158
1 week ago
Read review
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PRICE RANGE
US$173 - US$478 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
gran porto real hotelgran porto real playa del carmenhotel gran porto realgran porto real resort spaporto realgrand porto real playa del carmengran porto real mexico
FORMERLY KNOWN AS
Gran Porto Resort
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
287
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