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24/12/2017 25/12/2017
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    Gran Porto Resort

    Constituyentes No. 1, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
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     23 people are viewing this hotel
    US$397
    US$397
    US$397
    Traveller (5980)
    Pool & Beach (1232)
    Room & Suite (1047)
    Overview
    • Excellent68%
    • Very good21%
    • Average6%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “il pescatore” (342 reviews)
    “sushi bar” (332 reviews)
    Free Internet
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Rooftop Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Rooftop Terrace
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
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    1 room, 2 adults, 0 children
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    Standard Room

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    Write a ReviewReviews (10,228)
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    1 - 5 of 7,323 reviews

    A TripAdvisor Member
    2
    Reviewed yesterday via mobile

    Jorge, Salomon and Gabriel at the main buffet gave us the most amazing service! They were so attentive and friendly. We felt like we were the only ones in the restaurant(even though it was full) the service was second to none. We will come back...More

    Thank A TripAdvisor Member
    Reviewed 2 days ago

    Very disappointed. We had an ocean front view, which was the best part. However, due to the renovations, our room had broken, stained furniture, that was disgusting. The showers had grout dried on the faucets, and on our bathroom counter, there was grout, which wiped...More

    3  Thank smoran970
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded yesterday

    Dear smoran970, Thank you very much for sharing your valuable feedback. We are deeply sorry to read that we did not meet your expectations and we are deeply sorry for the inconveniences you went through regarding our renovation process. We are truly committed in providing...More

    Reviewed 2 days ago via mobile

    Loved our stay here at the Gran Porto! The location of the hotel is perfect with the beach inches away and shopping just a few short minutes. The staff is incredible! Fernanda, Pablo, Jesus , and Jose are the best! They refill your drink just...More

    1  Thank Mallorie H
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded yesterday

    Dear Mrs. Mallorie H, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us and letting us know you had such a wonderful holiday with us and we are truly happy...More

    Reviewed 3 days ago via mobile

    The hospitality of the staff and entertainment crew, Carlos Cesar Manuel, was excellent. I received a entertaining Spanish lesson, great teachers! They go out of the way to make the vacation extra special. Thanks alot for the fun and making my families vacation extra special.More

    2  Thank CKholestine
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 2 days ago

    Dear CKholestine, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us and letting us know you had such an incredible holiday and we are truly happy to read that our...More

    Reviewed 4 days ago

    Love the staff at this hotel....Jose, Jorge y Salomon, Elias, Fernanda, Isaura (greeted us every morning in the buffet restaurant) and the housekeeping staff. Jose looked after us on the beach 10 year ago. Just love these people. I would go back just for them....More

    2  Thank wnlsmith
    Response from silvestrevazquez, Gerente General at Gran Porto ResortResponded 3 days ago

    Dear wnlsmith, Thank you very much for taking the time to share your impressions regarding your recent stay in Gran Porto Resort with all of us and letting us know that you had a great holiday and to read that our staff provided you wtih...More

    The Royal Playa del Carmen
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    Magia Beachside Condo Hotel
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Meeting Rooms
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$199 - US$510 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #21 Top resorts Hotel in Playa del Carmen
    • #26 Spa Hotel in Playa del Carmen
    • #29 On the Beach Hotel in Playa del Carmen
    • #43 Family Hotel in Playa del Carmen
    • #56 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 287
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Expedia, Booking.com, Hotels.com, Orbitz, Travelocity, Hotwire, HotelsforEveryone and HotelQuickly so you can book your Gran Porto Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Gran Porto Real Hotel ,
    • Gran Porto Real Playa Del Carmen ,
    • Hotel Gran Porto Real ,
    • Gran Porto Real Resort Spa ,
    • Porto Real ,
    • Grand Porto Real Playa Del Carmen ,
    • Gran Porto Real Mexico ,
    • Gran Porto Resort Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (5980)
    Pool & Beach (1232)
    Room & Suite (1047)
    Dining (495)
    Hotel & Grounds (3549)
    Bathroom (60)
    Family and Play Areas (43)
    Business Centre & Event Rooms (31)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    Porto Playa Condo Hotel & Beachclub
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    16,656 reviews
    .16 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,407 reviews
    .20 km away
     
    Nearby Restaurants
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    Asiana Restaurant
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    PLANK Gourmet grill & patio bar
    1,449 reviews
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    Nearby Attractions
    La Galeria de Playa
    60 reviews
    .18 km away
    Calle Corazon
    48 reviews
    .26 km away
    The Custom Tour by Rod Ratner
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    .26 km away
    Tank-Ha Dive Center
    363 reviews
    .26 km away
    Ask a question
    Questions & Answers
    Vaunsmom
    9 December 2017|
    Answer
    Response from susanmR1661WP | Reviewed this property |
    Same happened to me. My friend and I wanted 2 beds. It was a disaster. Ultimately settled for rollaway bed. The construction was non-stop. Horrible. Mini-bar is what it is. Hope for good weather so you won't have to be in... More
    0
    Votes
    Room Tips
    "Ask if renovations are done"
    Read review
    "ocean view is not on the ocean side you see ocean from your balcony"
    Read review
    "If you want a fabulous view, spring for an ocean front room - they offer the perfect spot to get gorgeous..."
    Read review
    "the walk out- is amazing right on the beach-steps away from your room"
    Read review
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