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See all 215 hotels in Playa del Carmen

One Playa Del Carmen

781 reviews
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Traveller (121)
Room & Suite (112)
Dining (35)
Overview
  • Excellent47%
  • Very good39%
  • Average9%
  • Poor2%
  • Terrible3%
Travellers talk about
“ado bus station”(15 reviews)
“free breakfast”(8 reviews)
“business hotel”(3 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Non-Smoking Hotel
Multilingual Staff
Wheelchair Access
2.5 Star Hotel
All hotel details
Offers from One Playa Del Carmen
Hotel deals
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Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (781)Write a Review
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Show reviews that mention
All reviewsado bus stationfree breakfastbusiness hotelrooms are smalllarge grocery storesfront desk staff was very helpfulflat panel tvmin walkingbasic hotellocation location locationair conyogurtnice showerdecent sizewould stay againcaribbean seawithin walking distance
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1 - 5 of 108 reviews
Reviewed 2 weeks ago

It is a very comfortable and clean hotel. They have a good breakfast, and a pretty convenient location. It is close to 5 avenue. Everything worked very well for the price. Also they have free parking.

Thank wenddyc2018
Reviewed 8 November 2017 via mobile

On the 25th of october we forgot some belongings in the room and when calling to report them they told us that we did not leave anything , which is a lie! They are thieves!!! 🤬🤬🤬 you maybe not book here!More

Thank Lizette M
Response from Monica M, Gerente at One Playa Del CarmenResponded 23 November 2017

Thank you for posting a review and bringing this matter to our attention. We are disappointed that your stay at the Hotel was not favorable and apologize for any inconvenience you were put through at the Hotel. Please know that we take all our guest...More

Reviewed 4 November 2017

Stayed on the last night of a group tour. Room we were allocated was right next to the area where some building work was taking place. We spoke to reception and were moved quickly and efficiently to another room Facilities were excellent, with good shower...More

Thank vermm2015
Response from Monica M, Gerente at One Playa Del CarmenResponded 23 November 2017

I would like to thank you for taking the time to let us know your comments regarding your recent visit to One Playa del Carmen. We are glad to know that you had a memorable experience at our beautiful property and our service did please...More

Reviewed 30 August 2017

good hotel in central position in front of ado bus terminal. standard rooms and breakfast, good price/quality suitable for young people just 200 meters from cocobongo disco and quinta avenida. bed not really confortable and a/c noisy.More

Thank JEBS24
Response from Monica M, Gerente at One Playa Del CarmenResponded 30 September 2017

Thank you for posting a review about your recent stay. I sincerely apologize for our inability to provide you with a positive experience during your stay at the Hotel. We are in the process of upgrading some areas of the hotel, air conditioning incluede, and...More

Reviewed 12 August 2017

Large hotel situated in the centre of town, Nice, modern, secure room with TV, safe, bathroom and Wifi. Very nice staff. Nice Mexican food for included breakfast. Large underground car park, you have to navigate the one way system and go around hotel - they...More

Thank pablo808
Response from Monica M, Gerente at One Playa Del CarmenResponded 17 August 2017

Thank you for posting a review about your recent stay. It was great to learn that you enjoyed all aspects of your stay with us. Should your travels bring you back to our beautiful area in the future, we hope you will consider the One...More

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About
Awards & Recognition
GreenLeaders Gold level
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Hotel Amenities
Free Parking
Breakfast included
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Room amenities
Air Conditioning
Details
Price range
US$60 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Playa del Carmen
#22 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$60 - US$130 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#7 Best Value Hotel in Playa del Carmen
#22 Green Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (121)
Room & Suite (112)
Dining (35)
Pool & Beach (1)
Hotel & Grounds (139)
Bathroom (13)
Business Centre & Event Rooms (2)
Family and Play Areas (1)
Questions & Answers
Ask a question
Zoemilet L
2 June 2017|
AnswerShow all 2 answers
Response from Monica M | Property representative |
Buenas tardes, Por el momento no contamos con una agencia de viajes establecida en el hotel, pero nuestro cordial equipo de recepción podrá asistirlo con indicaciones o recomendaciones de los sitios más atractivos de la... More
0
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Google Translation
OldguyIndianapolis
18 January 2017|
AnswerShow all 6 answers
Response from 1SIX1 | Reviewed this property |
My fare from Playa to Cancun airport was $197 pesos. Super bargain compared to a tacit
1
Vote
Rsaf1lms
17 February 2016|
Answer
Response from Monica M | Property representative |
Buenas noches Sr. Rogelio No es por nada pero nuestras camas son de muy buena calidad y podría decirle que su textura ni son suaves ni firmes, lo adecuado para tener un descanso placentero. Cualquier duda le podemos ayudar... More
0
Votes
Google Translation
Room Tips
"The rooms are all the same...if you are not happy you can normally change easily"
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"get a room that does not have west or south facing window , heat outside is harsh"
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"only two floors to this hotel, the second floor has a washer and dryer room and outside patio for smokers"
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"There are not good view rooms"
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