We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/04/2017 10/04/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Reina Roja Hotel

    Calle 20 No 128 | entre 5a v. y 10 Av., Playa del Carmen 77710, Mexico
    Save
    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    SAVE US$56 US$139*US$84*View Deal
    US$138*View Deal
    US$139*View Deal
    Traveller (282)
    Dining (49)
    Room & Suite (43)
    Overview

    • Excellent39%
    • Very good34%
    • Average12%
    • Poor6%
    • Terrible6%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    3.5 Star Hotel
    All hotel details
    {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
    Rooms
    09/04/2017 10/04/2017
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or see offers from our partners.
    We’re sorry, there are no available rooms for this property on TripAdvisor. Please change dates or view all Playa del Carmen hotels with availability.
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    09/04/2017 10/04/2017
    Show Room Prices
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "de6e4176cd4a41f68ff1fbd7f891b0fe", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1577413,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":4,"year":2017},"checkout":{"day":10,"month":4,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"de6e4176cd4a41f68ff1fbd7f891b0fe","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":139,"lowestMetaPrice":84,"additionalPartner":false,"highestMetaPriceDisplay":139,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":139,"lowestMetaPrice":84,"highestMetaPriceDisplay":139,"hotelName":"Reina Roja Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRlNmU0MTc2Y2Q0YTQxZjY4ZmYxZmJkN2Y4OTFiMGZlIiwiQUlLIjoiNzJjOGMwMjViZmZhNDI5MWE0Zjk1MTQ4ZDcyODE0ZTkifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": false, "metaAvailability": true, "numHacTries": -1, "checkIn": "09/04/2017", "checkOut": "10/04/2017", "lowestPrice": "US$84", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53958694":"TravelocityEWS","79492713":"CheapTicketsEWS","32688042":"Expedia","109266318":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","bed_config":"ibex_room_grid_row_hsx__bed_config","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
    Traveller rating
    Traveller type
    Time of year
    Language
    All reviews unique hotel fun place to stay electronic music rooftop pool kind of hotel stripper pole hotel concept stay an extra night the hotel is perfectly located played loud included breakfast full length mirror rainfall shower very clean hotel junior suite location is great nice bathroom pool party larger room spacious rooms
    Reviewed 1 week ago

    Peeping Tom/Voyeurism Alert: We stayed at this hotel and discovered someone was watching or taking videos and photos of us while we showered. We stayed on the third floor, and our bathroom had a frosted window that we assumed led to outside, but it actually...More

    Helpful?
    Response from Hotel R, Gerente at Reina Roja Hotel

    Dear guest: First of all we apreciate your coments and we do respect your perception about everything. Is important to mention, that we never took this as a funny situation. also that all the review are speculation because in the cameras (CCTV) never show up...More

    Reviewed 1 week ago

    We spent 3 days at the hotel. For the second day we asked the breakfest to be early because we wanted to go out soon and enjoy the day. We were met with a bad sandwich with just ham and cheese. My vegetarian girlfriend had...More

    Helpful?
    Response from Hotel R, Gerente at Reina Roja Hotel

    Dear guest: First of all, we apreciate your coments, this are very important for us. After read your experiences with us, we offer an apologize for not exceed your expectations. We will pass your coments to our area manager to avoid this type of situation...

    Reviewed 3 weeks ago via mobile

    As I write this review we're winding down on our seventh stay at Reina Roja (17 nights). Obviously, we like the place. This latest experience, however, is the best yet. It seems as though the management and staff are making a real effort to up...More

    Helpful?
    Response from Hotel R, Gerente at Reina Roja Hotel

    Dear guest: First of all, we apreciate your coments this are very important for us. And most important that after seven times visiting Reina Roja the last one was best, our commitment is our guest satisfaction and it is a pleasure to know that you...More

    Reviewed 4 weeks ago

    I stayed at Reina Roja from 2/25/2017-2/28/17. There were 8 people in my party so we had 2 separate double rooms. I was in Room 321, along with 3 friends. On the morning of 2/26/17 we noticed a small scratch on the window, inside of...More

    Helpful?
    Reviewed 4 weeks ago

    If I could give this hotel negative stars, I would. My friends I and stayed here to celebrate one of my friends birthday/engagement and while it is a trendy/hipster hotel, I noticed many liability hazards related to the infrastructure throughout the duration of our stay...More

    Helpful?
    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Breakfast included
    • Dry Cleaning
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    Photos
    Traveller (282)
    Dining (49)
    Room & Suite (43)
    Pool & Beach (13)
    Nearby
    Nearby Restaurants
    Ah Cacao Chocolate Cafe
    2,451 reviews
    .12 km away
    Mayan Bistro
    561 reviews
    .05 km away
    El Jardin
    173 reviews
    .09 km away
    Byblos
    265 reviews
    .09 km away
    Nearby Attractions
    Riviera Art Gallery
    76 reviews
    .05 km away
    Caminarte
    9 reviews
    .22 km away
    Exploratours
    482 reviews
    .23 km away
    Out&About Mexico
    22 reviews
    .14 km away
    Questions & AnswersAsk a question
    Melissa S
    How close is this location to the beach? Length of walk? Is it safe to walk? What is the beach area like? Thanks!!
    15 January 2017|
    Answer Show all 3 answers
    Response from Hotel R | Property representative |
    Hola Melissa the hotel is 5 min walking to the beach, also we have a beach club Access and is very safe the área. Best regards,
    0
    Votes
    Google Translation
    Lau P
    does rooms have safe boxes?
    29 November 2016|
    Answer Show all 2 answers
    Response from Sarina N | Reviewed this property |
    Yes it has.
    0
    Votes
    sandraalexcixalmaraz
    what beach clubs are near this hotel?
    18 November 2016|
    Answer Show all 2 answers
    Response from The_only_surrealist | Reviewed this property |
    It was a few steps to coralina's. Thats where we went to for afternoon party with friends.
    0
    Votes
    Room Tips
    "not themed room"
    Vitor A, 12 days agoRead review
    "we stayed in room 202 it was quiet could hear a little music from the street but didnt bother us"
    hotfem, 1 month agoRead review
    "Don't stay at the Reina Roja Hotel"
    Notony, 3 months agoRead review
    "i chose a room with a balcony. It was nice to view the tops of trees while having a drink or relax."
    Scott L, 7 months agoRead review
    "rooms with balcony facing street a little noisy"
    Desiree L, 9 months agoRead review
    "Ask at desk for a room with good wifi signal - apparently they know which rooms are OK and which ones..."
    Richard H, 10 months agoRead review
    "Junior suite (302) was AMAZING"
    AntoineSantiag, over a year agoRead review
    "lower floors are better."
    Michal B, over a year agoRead review
    "Different prices, king beds or twin beds."
    DIDIGRANT, over a year agoRead review
    "even if you dont want to, make sure you go to roof top at night when bar is open, just for the experience."
    dana g, over a year agoRead review