We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Mahekal Beach Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Mahekal Beach Resort
View Map
{"scriptFlags":null,"containerClass":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}}}
Add Photo Write a Review

2,223 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Mahekal Beach Resort
See the most recent reviews
Showing 1,730: English reviews
Encinitas, California
Reviewed 29 July 2013

We traveled there last week with another family. Upon arrival, we were told that our hotel transportation would be another $30 due to Alexandra's fault but were told that if we didn't pay it would come out of her pocket. After traveling all day the last thing I want to deal with upon arrival is money issues. They agreed to...

 Report
Helpful?
6Thank AnniandDave
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Greetings to Encinitas. Thank you for your comments on our resort and your recommendations to other travelers. We understand your frustration upon check-in. Alexa should have given you a warm welcome and allowed you to settle in instead of bringing the error made on your transportations charges when you checked in. I am glad to know that our concierge Boli...

Southlake, Texas, United States
Reviewed 28 July 2013

This hotel IS cute and pretty nice ! The reason I would never return is that they had a wedding and allowed the wedding party to play VERY loud music until 4 am , good for them , bad for the rest of us - also if you are going to Playa Del Carmen be sure to take very small...

 Report
Helpful?
2Thank Gary F
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

We appreciate your comments and are happy to know you found Mahekal to be a pretty nice hotel. I was surprised to see that you mentioned that we allow weddings parties to play loud music until 4am. This is not the case. While we welcome weddings at our resort, we have strict policies to help prevent guests who are not...

Reviewed 27 July 2013

We chose this resort over others because we didn't want the all inclusive type resort that is over crowded where you just gorge yourself with food and drinks all day and night. We were very pleased with our choice! We stayed 10 nights for our honeymoon. We had reserved an ocean view palapa. We called ahead and requested a king...

 Report
Helpful?
6Thank OfficerLisa
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Looks to us that you found what you wanted for your honeymoon. Great to read that our team worked your situation out and offered you the kind of room that you were looking for. Towel arrangements are very creative and original, our housekeeping team will always surprise you with the different characters they create. Yes, locals love our beach, too....

Dubai
Reviewed 26 July 2013

This resort is a peaceful place, located just a few mins. away from the 5th Ave. We stayed in the Garden View Palapa style room for 3 nights which was a very good experience overall. Here's what you need to know: Pros: - Clean and cozy rooms - As part of the amenities, they had the mosquito repellent which was...

 Report
Helpful?
1Thank YellowStarburst
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Greetings to Dubai, thank you for choosing Mahékal. We agree on your title, since both adjectives are part of our motto. We hope that your review is useful for other tourists. All comments are greatly appreciated; the positive ones motivate us in keep on offering a good service, and negative ones make us notice the little details we must work...

Omaha, Nebraska
Reviewed 24 July 2013

We had wonderful nights at Mahekal before hopping over to Cozumel for a week and I now find myself wishing I had spent more of this vacation at Mahekal!! The beach was just steps from our palapa style room and was very nice, well maintained and peaceful. The food at Mahekal was better than I had expected and the "green...

 Report
Helpful?
2Thank JustinEdsel
Frisco, Texas
Reviewed 23 July 2013

For 5 marvelous days my husband and I enjoyed walking directly out of our beach front bungalow into the turqoise blue water of the Carribean for a delightful morning swim, followed by delicious combination buffet/a la carte breakfast. Every morning since our visit I think of the fresh fruit and healthy "green juice" they served. What a treat! Boli, the...

 Report
Helpful?
2Thank Patricia H
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Thanks for sharing this review. Great to read that you were one of the lucky ones that enjoyed a vacation by the Caribbean Sea. Yes, beach front rooms can add something “mahekal” to your vacation. Fresh fruit and juices at breakfast buffet are the favorites to our guests. Glad to read you were able to visit other places, Valladolid is...

South Yarmouth, Massachusetts
Reviewed 23 July 2013

This was my first trip to Mexico and I was very happy with the Mahekal resort the customer service from staff was outstanding and the whole resort was clean and well maintained. The location was great you are able to walk to 5th Ave for shopping and restaurants. Food was great and I can not say enough about the customer...

 Report
Helpful?
1Thank suspenn
Pittsburgh, Pennsylvania
Reviewed 22 July 2013

This is absolutely the best location in Riviera Maya. Beautiful beach great service clean rooms must an overall awesome place. We will definitely be going back there again. Luis are beach waiter was friendly and prompt with are food and drinks. Everybody at the front desk was helpful with any question we had. Food was excellent. Rooms were clean and...

 Report
Helpful?
3Thank jonnylinny457
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Greetings to Pennsylvania! Thanks for posting your opinion about our Caribbean paradise. Kudos to the good comments, we will share it with our team and specially Luis, our housekeeping and front desk team. Yes, we agree that ocean view rooms are magical and that falling asleep to the sounds of waves and touch the soft white sand every time you...

Las Vegas, Nevada
Reviewed 22 July 2013

Great resort ,just spent 10 days at Mahekal resort and this is my second time,can wait to go back,love everything about it. The service is impeccable , the accommodations are great ,did stay the 1st time at the beach front bungalow(A1),but this time ocean view bungalow(A21) , i think there is no bad bungalows.White sand beach,beautiful tropic landscaping,the complimentary breakfast...

 Report
Helpful?
2Thank islanderbob
Dubai, United Arab Emirates
Reviewed 20 July 2013

The Location of this resort was idea just a few blocks away from 5th AVE, staff were helpful specially the concierge, the drawback is there is no WIFI in the rooms, as I work in Hotels this is the first thing we give to our guests, food was good, we tried the restaurant close the beach, rooms prices are not...

 Report
Helpful?
2Thank AkramH2403
SocialMahekal, Director de Relaciones Públicas at Mahekal Beach Resort, responded to this review

Yes, we agree. Mahékal's location is perfect; on the quiet north end of Playa del Carmen, but still really close to town and the cosmopolitan atmosphere that Playa has to offer. We apologize for the inconvenience of not having Wifi in the rooms, but this is part of our concept together with no TVs and phones in the rooms, as...

2,835 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (2389)
Viewed
Pool/Beach Area (478)
Viewed
Hotel & Grounds (392)
Viewed
View from Room (147)
Viewed
Room/Suite (329)
Viewed
Business Centre/Function Rooms (3)
Viewed
Bathroom (39)
Viewed
Dining (149)
Viewed
Family/Play Areas (7)
Viewed
2:41
Videos (1)
Viewed
Other (844)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (368)
Viewed
Beach (16)
Viewed
Garden View Double Room (48)
Viewed
Garden View Palapa King Room (45)
Viewed
Ocean Front Double Room (43)
Viewed
Ocean View Palapa Double Room (43)
Viewed
Pool (10)
Viewed
Dining (40)
Viewed
The Hotel (123)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (78)
Viewed
Hotel & Grounds (16)
Viewed
Pool/Beach Area (27)
Viewed
View from Room (9)
Viewed
Bathroom (2)
Viewed
Room/Suite (12)
Viewed
Family/Play Areas (2)
Viewed
Dining (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
Other (2)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
0.5 km away
Grand Hyatt Playa Del Carmen Resort
Grand Hyatt Playa Del Carmen Res...
#37 of 213 in Playa del Carmen
1,151 reviews
0.8 km away
El Taj Oceanfront & Beachside Condos Hotel
El Taj Oceanfront & Beachside Co...
#27 of 213 in Playa del Carmen
1,289 reviews
1.3 km away
The Palm at Playa
The Palm at Playa
#21 of 213 in Playa del Carmen
1,064 reviews
Show Prices
Show Prices
Show Prices
0.8 km away
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel & Beachc...
#17 of 213 in Playa del Carmen
552 reviews
1.0 km away
Thompson Playa Del Carmen
Thompson Playa Del Carmen
#5 of 213 in Playa del Carmen
418 reviews
7.2 km away
Fairmont Mayakoba
Fairmont Mayakoba
#9 of 213 in Playa del Carmen
3,161 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Spa
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Mahekal Beach Resort is a legendary resort village located on 800 feet of white sand beach in the heart of vibrant Playa del Carmen. It has 198 thatched roof, palapa-style bungalows within steps of Fifth Avenue, the celebrated entertainment, shopping, and restaurant district of Playa del Carmen. The thousands of loyal repeat guests at Mahekal Beach Resort describe it as magical, memorable, and authentically Yucatecan. Our style is friendly and relaxed, a unique Caribbean experience where you can rock gently in a hammock on your private terrace and enjoy undoubtedly the best beach in Playa. Our guests love the fact that we have never compromised our truly unique ambiance and style. In keeping with that style, our rooms do not offer televisions. Instead, they feature original, brightly colored, Mexican tile bathrooms, private terraces with hammocks for siestas and star gazing, and locally-crafted Mexican wood furniture in an outdoor seating area where you can enjoy our magical sanctuary. The Resort offers meal plans that include breakfast daily and lunch or dinner. This choice gives our guests the opportunity to explore the many dining options in Playa del Carmen. ... more   less 

Additional Information about Mahekal Beach Resort

Address: Calle 38, Entre Avenida 5a y Zona Federal Maritima, Playa del Carmen 77710, Mexico (Formerly Shangri-La Caribe)
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €183 - €443 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mahekal Beach Resort 4*
Number of rooms: 196
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Travelocity, BookIt.com, Cheap Tickets, Odigeo, Priceline and Jetsetter so you can book your Mahekal Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mahekal Beach Hotel Playa Del Carmen
Shangri La Caribe Hotel
Shangri La Caribe Playa Del Carmen
Mahekal Beach Resort Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#17 Family Hotel in Playa del Carmen
#22 Spa Hotel in Playa del Carmen
#24 On the Beach Hotel in Playa del Carmen
#24 Luxury Hotel in Playa del Carmen
#30 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Mahekal Beach Resort staff and other travellers.
136 questions
Ask a question

See all questions (136)

Questions? Get answers from Mahekal Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look up difference between ocean view and ocean front rooms”
 of 5 bubbles SD548, 5 Dec 2016 | Read review
“Stay closer to front desk to avoid noise from beach bars”
 of 5 bubbles BethB75205, 5 Dec 2016 | Read review
“If you need bottled water ask for it at the front desk, or call room service. It's free that way.”
 of 5 bubbles TMD80501, 5 Dec 2016 | Read review
“Higher floor ocean view rooms are more private but still accessible to everything”
 of 5 bubbles cherylchakler, 5 Dec 2016 | Read review
“Garden view was still within 30 seconds of beach - excellent!”
 of 5 bubbles KarenMiltonON, 4 Dec 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay