We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
04/06/2017 05/06/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Savings alert: 22% below average rate
    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$195
          US$67
          Great Deal
          US$80
          US$80
          Traveller (1326)
          Room & Suite (367)
          Pool & Beach (361)
          Illusion Boutique Hotel by Xperience Hotels
          1,394 reviews
          #42 of 214 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,186 reviews
          #16 of 214 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,713 reviews
          #26 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,356 reviews
          #27 of 214 hotels in Playa del Carmen
           
          Overview
          • Excellent64%
          • Very good26%
          • Average6%
          • Poor2%
          • Terrible1%
          Travellers talk about
          “swim up room” (136 reviews)
          “como como” (48 reviews)
          “beach clubs” (96 reviews)
          Free Internet
          Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Room Service
          Suites
          Poolside Bar
          Concierge
          Spa
          Rooftop Terrace
          Private Balcony
          3.5 Star Hotel
          All hotel details
          Offers from La Tortuga Hotel & Spa
          Announcement: Breakfast @ La Tortuga
          {"widget":{"name":"ibex_photo_carousel","moduleList":["handlers"],"template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
          Illusion Boutique Hotel by Xperience Hotels
          1,394 reviews
          #42 of 214 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,186 reviews
          #16 of 214 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,713 reviews
          #26 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,356 reviews
          #27 of 214 hotels in Playa del Carmen
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$67.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_IRG_RATE_VERIFICATION","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "1f7bb407244140ec97d10447a0b57284", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[34822574],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":6,"year":2017},"checkout":{"day":5,"month":6,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":67,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"1f7bb407244140ec97d10447a0b57284","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":195,"lowestMetaPrice":67,"additionalPartner":false,"highestMetaPriceDisplay":195,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":195,"lowestMetaPrice":67,"highestMetaPriceDisplay":195,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjFmN2JiNDA3MjQ0MTQwZWM5N2QxMDQ0N2EwYjU3Mjg0IiwiQUlLIjoiM2ZiYTgxZTlkMmJjNGQ4OWFjMzZhMTliNGMyNmFkYTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "04/06/2017", "checkOut": "05/06/2017", "lowestPrice": "US$67", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109266520":"HotelsCom2IB","34822574":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"scriptFlags":null,"containerClass":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","dust":{},"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"scriptFlags":null,"containerClass":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"scriptFlags":null,"containerClass":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/hotels\/sherpa-TA.png\"\/>"}
          Write a Review
          Reviews (2,331)
          Traveller rating
          Traveller type
          Time of year
          Language
          • More languages

          1,251 - 1,255 of 2,331 reviews

          Reviewed 20 April 2009

          Booked because of so many favorable reviews on TA, and we were not disappointed. From the time we arrived to the time we left, everyone treated us like family. Bernardo and Alfonso at the front desk were so helpful with every request we had, and...More

          2  Thank MikenTam
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 18 April 2009

          We stayed at La Tortuga from 21-25 March 2009 as part of our honeymoon. When we arrived we were given a cool drink and able to check in much earlier than normal. They showed us to our room and they had decorated the bed with...More

          2  Thank Hawaiig1rl
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 16 April 2009

          We booked La Tortuga after reading all of the wonderful reviews here on trip advisor, and can confirm they are absolutely true. Highlights: 1) Fidel the bartender and the entire bar staff. They went above and beyond on every occasion. We brought him a fresh...More

          2  Thank citi10009
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 13 April 2009

          We stayed here for a couple of nights and would definitely return. The people were very helpful and the restaurant was one of the highlights of the stay. Unfortunately we only ate breakfast there but wish we had eaten diiner there after a bad dining...More

          1  Thank CaitlinAtlanta
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Reviewed 9 April 2009

          This was a 10 year anniversary trip and the entire staff was simply amazing! (special thanks to Lisa) The food was great and our room was as good. I would highly recommended stay at La Tortuga if you are looking for a romantic and relaxing...More

          1  Thank schneiderman
          Response from LaTortugaG, Guest Relations Manager at La Tortuga Hotel & Spa

          Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

          Illusion Boutique Hotel by Xperience Hotels
          1,394 reviews
          #42 of 214 hotels in Playa del Carmen
           
          La Pasion Hotel Boutique by Bunik
          1,186 reviews
          #16 of 214 hotels in Playa del Carmen
           
          Aventura Mexicana
          1,713 reviews
          #26 of 214 hotels in Playa del Carmen
           
          The Palm at Playa
          1,356 reviews
          #27 of 214 hotels in Playa del Carmen
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Spa
          • Room Service
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Free Internet
          • Hotel Amenities
          • Room Service
          • Breakfast included
          • Concierge
          • Multilingual Staff
          • Room amenities
          • Air Conditioning
          • Minibar
          • Things to do
          • Pool
          • Spa
          • Restaurant
          • Bar/Lounge
          • Hot Tub
          Details
          • Price range
          • US$70 - US$180 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #37 Spa Hotel in Playa del Carmen
          • #38 Romantic Hotel in Playa del Carmen
          • #67 Family Hotel in Playa del Carmen
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 51
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Hotwire, Cancelon, TripOnline SA and Cheap Tickets so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Mexico >
          • Yucatan Peninsula >
          • Quintana Roo >
          • Riviera Maya >
          • Playa del Carmen
          • Also Known As
          • La Tortuga Hotel And Spa ,
          • La Tortuga Hotel Playa Del Carmen ,
          • La Tortuga Playa Del Carmen ,
          • Hotel La Tortuga ,
          • La Tortuga Hotel & Spa Riviera Maya, Mexico - Playa Del Carmen
          Add Photo Photos
          Traveller (1326)
          Room & Suite (367)
          Pool & Beach (361)
          Dining (116)
          Hotel & Grounds (735)
          Bathroom (38)
          Family and Play Areas (9)
          Business Centre & Event Rooms (4)
          Nearby
          Hotel Playa del Karma
          557 reviews
          .09 km away
           
          In Fashion Hotel Boutique
          358 reviews
          .12 km away
           
          Hotel El Tukan
          1,267 reviews
          .11 km away
           
          Thompson Playa Del Carmen
          658 reviews
          .09 km away
           
          Nearby Restaurants
          Oh Lala!
          1,869 reviews
          .08 km away
          Po Thai Restaurant
          432 reviews
          .04 km away
          Harry's
          395 reviews
          .10 km away
          Como Como Osteria Mediterranea
          784 reviews
          .04 km away
          Nearby Attractions
          Playa Aquarium
          56 reviews
          .09 km away
          Calle Corazon
          41 reviews
          .15 km away
          YucaTreks
          578 reviews
          .17 km away
          Playacrawl
          482 reviews
          .18 km away
          Questions & AnswersAsk a question
          Eduardo R
          Do you have any all inclusive packages?
          15 May 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, Thank you for contacting us, unfortunately we do not have a all inclusive option we are a boutique hotel and just breakfast is included in the price Kindest Regards
          0
          Votes
          Travelworld11234
          I am interested in renting one of the rooms with the hot tub/Jacuzzi. Do you have rooms with the hot tub/Jacuzzi available in the top floor? Also what is the difference between the suites with the hot tub/Jacuzzi and the sun bathing section? the pictures are a bit confusing, some pictures show the Jacuzzi in the room other show it outside in a small private balcony.
          19 April 2017|
          Answer
          Response from LaTortugaG | Property representative |
          Hello good morning, thank you for your preference and for considering La Tortuga Hotel & Spa as a possible destination for your upcoming holidyas. Regarding your concerns, our junior suites come with either jacuzzi on the... More
          -2
          Votes
          Sanagnes
          hello there if i bring with me portable dvd it will be working in your hotel? many thanks
          22 January 2017|
          Answer
          Response from 625Joe |
          Hello good morning, thank you for contacting us. Regarding your concern, yes your DVD player will work using an adapter that we have here in the hotel. Looking forward to welcoming you to our boutique hotel. Kindest... More
          0
          Votes
          Room Tips
          "If you stay here, try to get a room as far away from the street as possible. The rooms closest to the street..."
          Read review
          "Do not take standard rooms"
          Read review
          "Junior Suites are cheap and very private and nice!"
          Read review
          "swim in rooms, junior suite with jacuzzi"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing