We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
31/12/2017 1/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
    Save
    Lowest prices for your stay
    31/12/2017 1/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$309
    US$277
    SAVE US$32
    US$309
    US$278
    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (142 reviews)
    “beach club” (155 reviews)
    “rooftop jacuzzi” (60 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"]},"scriptFlags":null}
    Rooms
    31 Dec1 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$277.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "db4077ebf825480d9984f79e82f1fbf2", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":156849,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":31,"month":12,"year":2017},"checkout":{"day":1,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"db4077ebf825480d9984f79e82f1fbf2","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":309,"lowestMetaPrice":277,"additionalPartner":false,"highestMetaPriceDisplay":309,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":309,"lowestMetaPrice":277,"highestMetaPriceDisplay":309,"hotelName":"La Tortuga Hotel & Spa","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImRiNDA3N2ViZjgyNTQ4MGQ5OTg0Zjc5ZTgyZjFmYmYyIiwiQUlLIjoiOWZjOWNjNTdjZGU4NDY1Y2E3OWJmMGM3NjViNTcyNGMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "31/12/2017", "checkOut": "01/01/2018", "lowestPrice": "US$277", "hasDates": true, "hacComplete": false, "contentIdMappings": {}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"]},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{},"moduleList":["handler"]},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[]},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (2,426)
    There are newer reviews for La Tortuga Hotel & Spa
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1,171 - 1,175 of 1,766 reviews

    Reviewed 8 March 2010

    We booked La Tortuga based on the glowing Trip Advisor reports, and we were not disappointed. The room itself was good but not great (but well worth the price) but the service was excellent and the hotel facilities were inviting and welcoming and we felt...More

    1  Thank galtons
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 6 March 2010

    We did lots of research on where to stay for our trip to Playa. We wanted to experience the area own our own and stay away from all inclusive resorts. We choose La Tortuga and loved that breakfast was included and we could venture off...More

    Thank poolrunners
    Response from La Tortuga H, Manager at La Tortuga Hotel & SpaResponded 27 April 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 5 March 2010

    It took my spouse 2 days to notice there weren't any kids at the pool! We loved our stay at this quiet, heavenly oasis.More

    Thank hobbitoes
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 28 August 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 3 March 2010

    I stayed at La Tortuga from 2/25-3/1 on the recommendation of a friend. I'm glad I took his advice! I stayed in a junior suite with 3 friends. The room was large, comfortable and clean and the grounds of the hotel were beautiful.. The staff...More

    Thank bri81
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 1 March 2010

    My husband and I recently stayed at La Tortuga and could not recommend it enough. The hotel is like an oasis in crazy Playa del Carmen and you feel like you are cocooned in this lovely safe space. The service is impeccable. The people that...More

    Thank annaAustinTx
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 10 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    The Palm at Playa
    1,636 reviews
    #23 of 213 hotels in Playa del Carmen
    0.3 km
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,407 reviews
    #40 of 213 hotels in Playa del Carmen
    0.2 km
     
    Adventure Experience Hotel
    52 reviews
    #157 of 213 hotels in Playa del Carmen
    0.05 km
     
    Magic Blue Hotel
    708 reviews
    #50 of 213 hotels in Playa del Carmen
    0.2 km
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$88 - US$306 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, TravelClick, Expedia, Travelocity, getaroom.com, Cancelon and TripOnline SA so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Dining (117)
    Hotel & Grounds (766)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
    The Palm at Playa
    1,636 reviews
    .32 km away
     
    Adventure Experience Hotel
    52 reviews
    .05 km away
     
    Magic Blue Hotel
    708 reviews
    .16 km away
     
    El Taj Oceanfront & Beachside Condos Hotel
    1,407 reviews
    .24 km away
     
    Nearby Restaurants
    Oh Lala!
    2,033 reviews
    .08 km away
    Bovino's Churrascaria
    1,220 reviews
    .11 km away
    Harry's
    597 reviews
    .10 km away
    Po Thai Restaurant
    512 reviews
    .04 km away
    Nearby Attractions
    L' Aquarium
    116 reviews
    .09 km away
    La Galeria de Playa
    60 reviews
    .20 km away
    Calle Corazon
    48 reviews
    .12 km away
    Playacrawl
    506 reviews
    .18 km away
    Ask a question
    Questions & Answers
    Harrison K
    22 November 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for your preference and for choosing La Tortuga Hotel & Spa as the destination for your upcoming holidays. Unfortunatley we must appologise, but we are unable to accept children under the age... More
    0
    Votes
    Google Translation
    sandie678
    16 October 2017|
    AnswerShow all 4 answers
    Response from La Tortuga H | Property representative |
    Standard Plus room has pool view and are on first and second floor. On ground floor there are swim up room with a terrace on pool.
    0
    Votes
    Patrick L
    24 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Room Tips
    "ROOM WITH A VIEW. Management upgraded us and opening doors to a sunshine morning among the trees was..."
    Read review
    "The rooms which have their entrance facing 10th Avenida tend to be more noisy in the wee hours after the..."
    Read review
    "Perfect if you want to stay close to the strip (Avenida 15), but out of the mass hotels."
    Read review
    "AC works really good, the room is a bit small and umm TV has almost all Spanish channels ."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing