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    La Tortuga Hotel & Spa

    10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
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    24/12/2017 25/12/2017
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    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Overview
    • Excellent65%
    • Very good26%
    • Average6%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “swim up room” (142 reviews)
    “beach club” (155 reviews)
    “rooftop jacuzzi” (60 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Concierge
    Spa
    Rooftop Terrace
    Housekeeping
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    24 Dec25 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (2,423)
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    1,161 - 1,165 of 1,763 reviews

    Reviewed 14 March 2010

    My 21 year old Daughter and I just spent a wonderful week at Playa and throughly loved our stay at the La Tortuga. The place is a relaxing oasis. We loved everything about it... well mostly... ( a small side note; wish that the bedding...More

    2  Thank joann39
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 9 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 14 March 2010

    My husband and myself choose this hotel based on the comments from Trip Advisor and we really think that they perfectly match with our experience. We spent 11 nights in La Tortuga hotel and we must say that we had the relaxing holiday we were...More

    1  Thank coockie
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 9 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 12 March 2010

    We just got done staying at your hotel 1 March through 8 March and we couldn't have been more pleased. At first I thought it was nice but just o.k., but then by the third day the level of service and hospitality was really a...More

    Thank ColorGuru
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 9 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 10 March 2010

    I have stayed at countless hotels all over the place, and La Tortuga was by far the best I have ever had the pleasure of staying in. It has all the usuals, nice pool, clean rooms, bar, and what not. but what makes La Tortuga...More

    1  Thank jspen3
    Response from La Tortuga H, Guest Relations Manager at La Tortuga Hotel & SpaResponded 9 February 2017

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    Reviewed 9 March 2010

    Great stay here. I reserved the lowest cost room, and it was basic, with two single beds, but a very nice bathroom, and the room was kept very clean. AC and TV. Lisa from NY at the front desk is a brilliant concierge, and "Dr."...More

    Thank BKinBK
    Response from La Tortuga H, Manager at La Tortuga Hotel & SpaResponded 27 April 2016

    Dear Valued Client, Thank you so much for sharing your comments with us. It makes us really proud and happy to read a review like yours. For us to have such loyal customers like yourself and to receive such encouraging and positive words is the...More

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Internet
    • Restaurant
    • Spa
    • Room Service
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Breakfast included
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Outdoor pool
    Details
    • Price range
    • US$83 - US$296 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #36 Spa Hotel in Playa del Carmen
    • #38 Romantic Hotel in Playa del Carmen
    • #67 Family Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 51
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, TravelClick, Hotwire, Travelocity, TripOnline SA, Cheap Tickets and Cancelon so you can book your La Tortuga Hotel & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • La Tortuga Hotel And Spa ,
    • La Tortuga Hotel Playa Del Carmen ,
    • La Tortuga Playa Del Carmen ,
    • Hotel La Tortuga ,
    • La Tortuga Hotel & Spa Riviera Maya, Mexico - Playa Del Carmen
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    Traveller (1361)
    Pool & Beach (366)
    Room & Suite (365)
    Dining (117)
    Hotel & Grounds (766)
    Bathroom (38)
    Family and Play Areas (9)
    Business Centre & Event Rooms (4)
    Nearby
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    Ask a question
    Questions & Answers
    Harrison K
    22 November 2017|
    AnswerShow all 2 answers
    Response from LaTortugaG | Property representative |
    Hello good morning, Thank you for your preference and for choosing La Tortuga Hotel & Spa as the destination for your upcoming holidays. Unfortunatley we must appologise, but we are unable to accept children under the age... More
    0
    Votes
    Google Translation
    sandie678
    16 October 2017|
    AnswerShow all 4 answers
    Response from La Tortuga H | Property representative |
    Standard Plus room has pool view and are on first and second floor. On ground floor there are swim up room with a terrace on pool.
    0
    Votes
    Patrick L
    24 August 2017|
    AnswerShow all 2 answers
    Response from La Tortuga H | Property representative |
    Good morning, we don't have any pass or discount for the gym. Kindest regards
    0
    Votes
    Room Tips
    "The rooms which have their entrance facing 10th Avenida tend to be more noisy in the wee hours after the..."
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    "Perfect if you want to stay close to the strip (Avenida 15), but out of the mass hotels."
    Read review
    "AC works really good, the room is a bit small and umm TV has almost all Spanish channels ."
    Read review
    "Stay in a swim up room."
    Read review
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