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La Tortuga Hotel & Spa

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La Tortuga Hotel & Spa
La Tortuga Hotel & Spa
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2,234 Reviews from our TripAdvisor Community

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There are newer reviews for La Tortuga Hotel & Spa
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Showing 1,653: English reviews
Toronto, Canada
Reviewed 4 weeks ago

Perfect location, nice size room facing courtyard on the 3rd floor. Attentive staff, at the hotel and adjacent Como Como restaurant. Located on the 14th st and 10th avenue, close to everything you need when staying downtown. Would I go back? No doubt

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Thank _marjan_radman
Victoria, Canada
Reviewed 4 weeks ago

We thoroughly enjoyed our seven day stay at La Tortuga. The hotel staff was polite, courteous and helpful. Staying in room 311, we had a nice room with a picturesque balcony overlooking a beautiful inner courtyard. It was so relaxing looking down at the pools below and the lush tropical plants. Furthermore, the breakfast at Como Como was great. If...

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Thank butterfieldbg
Reviewed 5 weeks ago

Very fine hotel, located in the center of playa del carmen. Large rooms with balconies, AC and good shower. The pool area is covered by trees so there is not much sun in. Breakfast is nothing special, my boyfriend could not be satisfied with a little fruit, a crossaint and the world's smallest yogurt. Helpful staff, but not a hotel...

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Thank Ida P
Corvallis, Oregon
Reviewed 16 December 2016 via mobile

My boyfriend and I are currently staying at La Tortuga and could not be happier! This has been an exceptional experience for us both. When we arrived, we were warmly greeted by Ricardo and treated with drinks while he explained everything we needed to know about our stay. We were escorted to our room, which was decorated with rose petals...

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Thank moomuu44
Utrecht, The Netherlands
Reviewed 11 December 2016

This hotel is hard to notice when you walk by. The entrance is quite small and you don't see anything from the hotel itself. But when you are inside, you'll see the charming hotel. The rooms are very nice, with ceiling fan and airconditioning. The bathroom was quite large with an excellent shower. Breakfast could have been a little bigger,...

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Thank RonaltN
Vancouver, Canada
Reviewed 28 November 2016

My husband and I stayed at La Tortuga Hotel and Spa for our honeymoon. Our stay turned out to be beyond amazing!! We had a standard room with a balcony view of the pool and garden, and it was absolutely gorgeous! The trees around the pool/garden area and the pool are lit up at night which made it more romantic....

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4Thank xxA-B-Qxx
Seattle, Washington
Reviewed 26 November 2016 via mobile

We spent a week in this hotel. The hotel was clean and the rooms very big. You can find everything you need in the room. The staff is very attentive and helpful. The breakfast is of the highest quality with an excellent variety. The hotel is modern and clean! I would stay here again.

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1Thank Goldengate00
Groesbeek, The Netherlands
Reviewed 21 November 2016

Instead of a large all-inn resort we wanted a romantic hotel in downtown playa del carmen. Tortuga was exactly what we wanted. Staff was very friendly as well and had good advice on how to get around.

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1Thank mariana_digiovanni
Reviewed 21 November 2016

Although the hotel looks nice and the rooms are satisfactionary, lots of drunk and loud groups of people keeping you awake during the night. In the center of the hotel is a pool and a bar and although both are closed early in the evening, both are used by drunk people at various time during the night. The pool for...

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1Thank Bert H
Madera, California
Reviewed 20 November 2016

Walking distance to the beach and a block away from 5th avenue. Staff was great Special thanks to Rafa from the front desk for answering all of our questions and helping us plan our trip activities making this a memorable vacation. Free breakfast was a plus and food options were great. Waiter Santiago gave good service. We will Be back...

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1Thank luis03martinez

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Breakfast included
  • Concierge
  • Multilingual Staff
  • Laundry Service
Official Description (provided by the hotel)
La Tortuga Hotel & Spa, two blocks from the beach and just around the corner from 5th Avenue. Air conditioning, Cable TV, telephone, fan, private bath or shower, bathroom amenity kit, safety box, hair dryer, coffee maker,minibar. Junior Suites and Superior Junior suites feature a Jacuzzi indoors or Rooftop, bath robes, slippers, flat screen tv. Spa services, Pool bar, happy hour, wifi, onsite restaurant Como Como Osteria Mediterranea, solarium, meeting facilities,ice machine, water treadmill. ... more   less 

Additional Information about La Tortuga Hotel & Spa

Address: 10th Avenue between 12th and 14th Street North, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €94 - €228 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — La Tortuga Hotel & Spa 3.5*
Number of rooms: 51
Reservation Options:
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Also Known As:
La Tortuga Hotel Playa Del Carmen
La Tortuga Hotel And Spa
La Tortuga Playa Del Carmen
Hotel La Tortuga
La Tortuga Hotel & Spa Riviera Maya, Mexico - Playa Del Carmen
Hotel Style:
#20 Business Hotel in Playa del Carmen
#38 Romantic Hotel in Playa del Carmen
#40 Spa Hotel in Playa del Carmen
#67 Family Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from La Tortuga Hotel & Spa staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Every room is unique, found the courtyard views to be popular”
 of 5 bubbles , 28 Dec 2016 | Read review
“Ask for a quiet room with a balcony when booking. We stayed in room 311.”
 of 5 bubbles butterfieldbg, 20 Dec 2016 | Read review
“eat breakfast at la senda down the street”
 of 5 bubbles 905idap, 17 Dec 2016 | Read review
“Ask for a balcony view”
 of 5 bubbles xxA-B-Qxx, 28 Nov 2016 | Read review
“Go for a junior suite if you can ;)”
 of 5 bubbles pauljW9997ZM, 19 Nov 2016 | Read review
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