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30/7/2017 31/7/2017
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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    30/7/2017 31/7/2017
    US$814
    US$627
    Great Deal
    US$746
    US$814
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
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    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Zoetry Paraiso de La Bonita
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    Magic Blue Hotel
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    Rooms
    30 Jul31 Jul
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,511)
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    There are newer reviews for Playacar Palace
    See the most recent reviews

    11 - 15 of 3,615 reviews

    Reviewed 5 days ago

    All of the staff at this resort go out of their way to provide you with excellent service. Silvia a waitress at the poolside and beach was excellent- after telling her our names only once she remember all 5 of our names and even our...More

    Thank janet88516
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear Janet, We would like to express our gratitude for your kind words about your stay at Playacar Palace and the wonderful people that was involved in your vacation, we consider your review as a marvelous incentive for all our staff members. We would love...More

    Reviewed 5 days ago

    Great location, very good service and great food. The beds were too soft and I left some clothes in the dresser which they said were not found after my check out. Other than those 2 complaints, we would highly recommend this hotel.More

    Review collected in partnership with this hotel
    Thank 651julissas
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 2 days ago

    Dear 651julissas, Thank you for your review, we are so glad to know that you enjoyed the facilities and services, we appreciate every word. Also, thank you for your feedback that help us to improve every aspect of the resort. We hope to see you...More

    Reviewed 1 week ago via mobile

    Very nice hotel and Resort! All inclusive is amazing here! They mean ALL inclusive! Service was amazing. Especially our Silvia Lopez! Sweetest lady in the world!!!! Love her! Food was great ant there was big variety. You do not have to eat the same thing...More

    1  Thank Mark W
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear Mark W, Thank you for your review, we are glad to know you had a wonderful time and completely enjoyed the all-inclusive experience. Playacar Palace is waiting for you to come back. . Sincerely, NL Public Relations

    Reviewed 1 week ago

    First of all I want to say this has to be the best location of any resort that we saw in Playa Del Carmen. What I liked about the location was the proximity to the beach, walking distance to the ferry to Cozumel and walking...More

    2  Thank violator98765
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear violator98765, Thank you for your extended review, we appreciate your good comments about Playacar Palace and other Palace resorts. We are delighted reading your review and knowing you had a wonderful experience and it was one of your favorite trips, it is good to...More

    Reviewed 1 week ago

    I highly recommend Playacar Palace for your vacation. We were welcomed and greeted with a friendly smile! We felt like the staff knew us! Everyone was very friendly! The staff made it a point to get to know you by name and not by a...More

    Review collected in partnership with this hotel
    Thank 791irmau
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear 791irmau, Thank you for your comments, it was a pleasure to host you and we hope you come back soon to Playacar Palace. Warm Regards, NL Public Relations

    Zoetry Paraiso de La Bonita
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    Blue Diamond Luxury Boutique Hotel
    1,404 reviews
    #43 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$455 - US$821 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Expedia, Cheap Tickets, Hotels.com, Travelocity, Hotwire, Evoline ltd, HotelsClick, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2372)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    sam0256
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
    0
    Votes
    Google Translation
    Room Tips
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
    "Make new friends; talk to someone at the bar or on the beach, play volleyball and the crazy games."
    Read review
    "Ocean View"
    Read review
    "We had an ocean view room right off the elevator on the 4th floor. No issues but elevators are on the slow..."
    Read review
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