We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Traveller (819)
Dining (96)
Video
Overview
Visit hotel website
Bahia Del Espiritu Santo, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Visit hotel website
Offers from Playacar Palace
Announcement:
Hotel deals
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Rooms
27 Jan28 Jan
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$700.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "50cf283eae9c4918b3a47109bbcaa801", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":155824,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[53908634],"additionalContentIds":[],"pollCount":0,"checkin":{"day":27,"month":1,"year":2019},"checkout":{"day":28,"month":1,"year":2019},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":730,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"50cf283eae9c4918b3a47109bbcaa801","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":770,"lowestMetaPrice":700,"additionalPartner":false,"highestMetaPriceDisplay":770,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":null,"highestMetaPrice":770,"lowestMetaPrice":700,"highestMetaPriceDisplay":770,"hotelName":"Playacar Palace","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjUwY2YyODNlYWU5YzQ5MThiM2E0NzEwOWJiY2FhODAxIiwiQUlLIjoiNTAzOGRiMjc3NGRhNDNjZDg2MGZhZjFhM2Q3MzlmZjIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isPriceDrawerEnabled":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "27/01/2019", "checkOut": "28/01/2019", "lowestPrice": "US$700", "hasDates": true, "hacComplete": true, "contentIdMappings": {"53908634":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": false, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
Reviews (911)
Filter reviews
721 results
Traveller rating
629
67
16
3
6
Traveller type
Time of year
LanguageEnglish
More languages
629
67
16
3
6
Show reviews that mention
All reviews pool concierge diamond concierge luna lounge italian restaurant del mar mayan restaurant david rubio lobby bar entertainment staff vacation planners awe spa palace members chef ruben chef's dinner resort credit ferry to cozumel public relations
FilterEnglish
Updating list...
1 - 5 of 721 reviews
Reviewed today via mobile

Great Trip, why? The service at the Palace was first class, we where treated like Kings/Queens, everyone there was very attentive and polite. Checking in and out of the Resort was very smooth Eder- the pool concierge was on top of his game always checked...More

Date of stay: January 2019
Thank luvtohavefun01
Hotel's Favourite
Reviewed 23 August 2018 via mobile

We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

Date of stay: August 2018
11  Thank pelaoz
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 28 August 2018

Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

Reviewed today

welcoming and friendly staff makes this place home away from home. Food was great. Great facilities such as pool and spa. Highly recommend this place if you are looking for a quite retreat overlooking the ocean.

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Prakash D
Reviewed 2 days ago

Went to Playacar Palace for 4 nights in late November, and it did not disappoint (only the weather). Food and drinks were fantastic - Tom yum soup at Asian place is amazing, every dish at the Italian place is also amazing (went there 2 out...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank Cruiser48200286680
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

Dear Cruiser48200286680, I am very glad to learn that our team contributed greatly to making your stay memorable. We are committed to offering outstanding service and I am thankful for your kind words which I will personally share with all the staff. Thank you so...More

Reviewed 2 days ago

Late last year we had our second visit to the Playacar Palace resort and this stay was just as great as the first! The views of the beach and rooms are amazing.. the staff is amazing and super friendly! Best of all the resort is...More

Review collected in partnership with this hotel
Date of stay: November 2018
1  Thank Rodney W
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

Dear Rodney W, Thank you for your preference and for making us part of your visit to México, It is amazing to read that you and your whole family enjoyed an incredible experienced here. Please be sure that all of our efforts have the purpose...More

View more reviews
About
Description
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Beachfront
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Pool
Room Service
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$438 - US$1,012 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
,
Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
On the Beach
,
Spa
,
Luxury
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$438 - US$1,012 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
,
Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (819)
Dining (96)
Pool & Beach (81)
Room & Suite (78)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (8)
Show More 
Nearby
Nearby HotelsSee all 229 nearby hotels
Hotel Hacienda del Caribe
400 reviews
.38 km away
Hotel All Riviera
310 reviews
.38 km away
Popol Vuh
168 reviews
.39 km away
Hotel Posada Sian Ka'an
332 reviews
.40 km away
Nearby RestaurantsSee all 1,527 nearby restaurants
Sr. Dan's Margarita and Sports Bar
256 reviews
.14 km away
Manglar
11 reviews
.03 km away
El Tenedor
723 reviews
.17 km away
Curry Omm
380 reviews
.15 km away
Nearby AttractionsSee all 797 nearby attractions
Jetpack Adventures
114 reviews
.10 km away
Riviera Maya
1,117 reviews
.12 km away
UltramarFerry
1,982 reviews
.22 km away
Barcos Caribe
682 reviews
.14 km away
Questions & Answers
Ask a question
Susan B
12 January 2019|
Answer
Response from PublicRelPP | Property representative |
Dear Susan, Thank you for contacting us. We already replied, please verify your inbox. Have a great day, IS
0
Votes
Google Translation
Carrie T
10 January 2019|
AnswerShow all 4 answers
Response from John B | Reviewed this property |
We were there in Nov 2018 and it was day to day at Playacar. When we arrived they were cleaning the beach each morning and not doing well. Then the last four days we were there they had almost no seaweed. Also the beach size... More
0
Votes
72cooks
4 January 2019|
AnswerShow all 2 answers
Response from nlopezzapa07 | Reviewed this property |
Yes, there are activities for children! They have a location set like a day care!?Great care for the kids!
0
Votes
Room Tips
"Nice clean room overlooking the ocean."
prakashd_13
yesterday
Read review
"Definitely splurge for oceanfront/view - views are beautiful "
Cruiser48200286680
3 days ago
Read review
"Book early and get yourself a Sand Suite. You’ll thank me later..."
rodneyw30
3 days ago
Read review
"If its your first time in Playa Del Carmen and you want to go outside your resort, then this is the hotel..."
PamPeter13
4 days ago
Read review
Show More 
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing