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      Playacar Palace

      4,514 Reviews
      #20 of 209 Hotels in Playa del Carmen
      Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
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      6/8/2017 7/8/2017
      US$814
      US$627
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      SAVE US$187
      US$814
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      US$746
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      CheapTicketsUS$627
      Hotels.comUS$627
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (4,928)
      Full view
      Certificate of Excellence
      Traveller (4680)
      Pool & Beach (888)
      Room & Suite (833)
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      Overview
      4.5
      4,514 reviews
      • Excellent76%
      • Very good18%
      • Average4%
      • Poor1%
      • Terrible1%
      Travellers talk about
      “ferry to cozumel” (341 reviews)
      “luna lounge” (161 reviews)
      “italian restaurant” (582 reviews)
      Free Wifi
      Free Parking
      Breakfast included
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Hotel
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Butler Service
      Babysitting
      Private Balcony
      4.0 Star Hotel
      All hotel details
      Offers from Playacar Palace
      Special Offer: $1500 Resort Credit
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      Rooms
      6 Aug7 Aug
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (4,514)
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      1 - 5 of 3,619 reviews

      Reviewed yesterday
      Unforgettable Wedding and Honeymoon

      I can not rave enough of the service that was above and beyond that we received during our stay last week. We planned our wedding ceremony to be held at Playacar Palace and I was not into the planning portion of it. Because of my...More

      Thank Francine B
      Reviewed yesterday via mobile
      Silvia took such excellent care of the entire family by the pool!

      Beautiful place to stay! Everyone so nice and helpful. Everything is so clean! Food is fantastic! Beds so comfortable! Entertainment was awesome! Walking distance to everything in town, shopping, nightlife, ferry to Cozumel! We felt like kings and queens!!!

      Thank Rita B
      Reviewed 2 days ago
      Nataly in guest services is the BEST

      My husband and I visited July 16. We were due to spend 5 days with an ongoing destination to Moon Palace in Cancun. 2 days in, my husband tore his patellar tendon playing beach volleyball and needed surgery. Nataly took care of us! She arranged...More

      Thank Stephaniamartin
      Reviewed 2 days ago
      Playa Trip

      All aspects of service were excellent.....check-in, check-out, poolside service, restaurant service. I was told at check-in that the Playacar Palace would be undergoing renovations this fall....the only thing I saw that would need some renovation is the plaster of the pool. Other than that, we...More

      Thank Kevin S
      Reviewed 3 days ago via mobile
      Top Notch

      Treated like royalty, everything is 5stars from the minute you arrive at the front desk, the bell men, housekeeping, entertainment staff, food, pool and beach. Will do it again next year and by then the hotel will be completely remodeled.

      2  Thank Joe B
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      Blue Diamond Luxury Boutique Hotel
      1,406 reviews
      #44 of 209 hotels in Playa del Carmen
       
      About
      Awards & Recognition
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Restaurant
      • Free Parking
      • Beachfront
      • Spa
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Breakfast included
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Breakfast included
      • Children Activities (Kid / Family Friendly)
      • Airport Transportation
      • Dry Cleaning
      • Meeting Rooms
      • Business Centre with Internet Access
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Pool
      • Restaurant
      • Spa
      • Fitness Centre with Gym / Workout Room
      • Bar/Lounge
      • Hot Tub
      Details
      • Price range
      • US$455 - US$821 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #11 Romantic Hotel in Playa del Carmen
      • #12 Top resorts Hotel in Playa del Carmen
      • #15 Spa Hotel in Playa del Carmen
      • #15 Family Hotel in Playa del Carmen
      • #17 Luxury Hotel in Playa del Carmen
      • #18 On the Beach Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms
      • Number of rooms
      • 201
      • Reservation Options
      • TripAdvisor is proud to partner with BookIt.com, Orbitz, Booking.com, Cheap Tickets, Expedia, Hotels.com, Travelocity, HotelsClick, Hotwire, Evoline ltd, TripOnline SA, Cancelon, getaroom.com and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • Playacar Palace Hotel Playa Del Carmen ,
      • Playacar Palace Mexico ,
      • Playacar Palace Resort ,
      • Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
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      All photos (4,928)
      Full view
      Traveller (4680)
      Pool & Beach (888)
      Room & Suite (833)
      Dining (706)
      Hotel & Grounds (2378)
      Business Centre & Event Rooms (46)
      Bathroom (35)
      Family and Play Areas (24)
      Nearby
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      Ask a question
      Questions & Answers
      See all 461 questions
      sam0256
      21 July 2017|
      Answer
      Response from PR Manager P | Property representative |
      Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
      0
      Votes
      Google Translation
      Cindy B
      21 July 2017|
      Answer
      Response from PR Manager P | Property representative |
      Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, the resort will be closed from August 15th thru November 15th. Please don't hesitate to contact us if you require additional information... More
      0
      Votes
      Cindy B
      21 July 2017|
      Answer Show all 2 answers
      Response from PR Manager P | Property representative |
      Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, you've stayed in the Honeymoon suite last year, that's a great option for couples with beautiful views to the ocean and big balconies, the resort... More
      0
      Votes
      Room Tips
      "Consider if you want convenience to pool and food options, or quiet and tranquil for room selection."
      Read review
      "If you pay for an ocean view ask for a room on the 4th or 5th floor."
      Read review
      "Note that not all rooms have balconies, even if they have ocean view."
      Read review
      "Make new friends; talk to someone at the bar or on the beach, play volleyball and the crazy games."
      Read review
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