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Playacar Palace

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Traveller (320)
Dining (163)
Storyboard
Overview
  • Excellent86%
  • Very good11%
  • Average2%
  • Poor0%
  • Terrible1%
Travellers talk about
“luna lounge”(10 reviews)
“pool concierge”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (201)
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1 - 5 of 175 reviews
Reviewed yesterday

My husband and I decided to take a trip to Mexico with a young family and chose Playacar Palace as our destination. The hotel was amazing. Professional and clean, thoughtful and friendly. Perfectly positioned. Food was amazing and a great selection. The pool staff ,...More

Thank MPGA23
Reviewed 2 days ago via mobile

Couldn’t stay away! This hotel is nice and small, the staff are fantastic and remember us both times we have been back. Rooms clean and everything about this hotel makes us feel relaxed and able to enjoy. Reasons for going back is the hotel itself,...More

1  Thank romanchicks
Reviewed 2 days ago

Like all Palace resorts, the defining feature of the Playacar Palace is the service received from the staff. Playacar Palace is a lot smaller than the Moon Palace Resort, which is half an hour's journey north, and as a result is able to give a...More

Thank HairyLemon2013
Reviewed 3 days ago

This was our second time at a Palace resort & it was once again excellent. I can't say enough about the staff. Always ready to help, always smiling, but never hovering. We had Silvia & Raina (sp?) taking care of us most days by the...More

1  Thank Larry C
Reviewed 3 days ago via mobile

Weve just got back from a great hiliday in mexico and mainly due to the fantastic staff at playacar. The beach unfortunately was really disappointing with so much seaweed however the hotel was fantastic, with lots of restaurants and entertainment every night. Firstly Ezequiel and...More

Thank Jay D
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About
Awards & Recognition
Travellers' Choice2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$407 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$407 - US$755 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Family Hotel in Playa del Carmen
#10 Top resorts Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
#11 Spa Hotel in Playa del Carmen
#13 On the Beach Hotel in Playa del Carmen
#13 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (320)
Dining (71)
Pool & Beach (52)
Room & Suite (45)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (5)
Questions & Answers
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kimsubrin
16 April 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear kimsubrin, Thanks so much for your interest in Playacar Palace, we would love to host you for your next vacation, The rates for Interval International can be checked on this number 1-305-925-3094. Please feel free to... More
0
Votes
louise f
16 April 2018|
AnswerShow all 4 answers
Response from intlgranolagirl | Reviewed this property |
The WiFi is pretty darned good. I could watch Netflix when I wanted. I kept my phone on airplane mode so would have to log back in now & again, but it was all fine.
1
Vote
Yorkibear
8 April 2018|
AnswerShow all 3 answers
Response from PR Manager P | Property representative |
Dear Yorkibear, Thanks so much for your interest for Playacar Palace, we went through a major renovation last year, our superior deluxe rooms are 525 sq foot. The bathroom doors were changed and are now solid. We... More
1
Vote
Room Tips
"Room facing the pool are loud during the day due to activities, but heck - you shouldn't be in your room..."
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"Come on down for a great time!"
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"ask for sea or aesthetic view, internally the rooms are lovely and none are far away"
Read review
"We prefer the 5th floor,"
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