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Playacar Palace

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Traveller (461)
Dining (178)
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Ratings and reviews
Travellers' Choice2018 Winner
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
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What's included
Free Wifi
Free Parking
Free Breakfast
Air Conditioning
Beachfront
Pool
4 Star Hotel
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and 4 bars. This resort is considered the perfect spot to relax during the...
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Location and contact
Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
Hotel website
18.9 km to Cozumel Airport
126 restaurants are within a 0.5 km radius
6.3 km from Xcaret Park
View nearby attractions and restaurants
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (414)
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1 - 5 of 350 reviews
Reviewed yesterday

We went back to Playacar for the 4th time. When we arrived Mara was at the Bell Desk (we renewed our vows in 2015 and she remembered us) gave us big hugs and welcomed us "Home" it really does feel like home when we go...More

1  Thank Cheri H
Reviewed yesterday

Just returned from our 2nd trip this year to Playacar Palace. The resort is fantastic and the service is even better! We had a great time on both our trips (10 days in February & 7 days in July). The service we received from all...More

Thank EagleDawg
Reviewed yesterday via mobile

We had an AMAZING 3-day Mexican-Persian destination wedding at Playacar Palace! As a guest at their hotel the service/hospitality is superb. All guest loved the service and amenities the hotel has to offer. The location is also on point - its in front of the...More

Thank ElisaNoelle
Reviewed 2 days ago

We stayed at Playacar Palace from 7/3/18 to 7/10/18. Wanted a relaxing uncomplicated experience for our family vacation. The resort was excellent and the service was fantastic! I would especially like to acknowledge three employees were professional, friendly and provided awesome service. They were Felipe(Bartender),...More

Thank Joseph R
Reviewed 2 days ago

We stayed at Playacar Palace in July for our family vacation. Overall it was a great experience, from the moment we arrived to the moment we left, we felt appreciated. Excellent location, you walk 5 minutes and you are at the famous 5th Ave. and...More

Thank Felipe B
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About
Description
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and ...More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Family
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Top resorts Hotels
,
Spa
,
Family
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Family
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Contact Information
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Top resorts Hotels
,
Spa
,
Family
,
Romantic
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (461)
Dining (86)
Pool & Beach (67)
Room & Suite (56)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (7)
Questions & Answers
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angharadthoma
13 July 2018|
Answer
Response from PR Manager P | Property representative |
Dear angharadthoma, Most of the stores accept USD dollars and pesos, you can also use your credit or debit card, there are many options for currency exchange but most places will charge a commision therefore if you... More
1
Vote
connie6827
11 July 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear connie6827, Thanks for your interest in Playacar Palace, we do offer a snack menu by the pool, which includes nachos, ceviche, wings, fajitas, cheeseburguers, quesadillas, Arrachera tacos, burritos, pizza, etc... More
0
Votes
Susan P
9 July 2018|
Answer