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    Playacar Palace

    408 reviews
    #12 of 220 Hotels in Playa del Carmen
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    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 800-943-5032
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Expedia.com
    US$718
    US$630
    View Deal
    SAVE US$88
    Free cancellation until 29/07
    Bookit.com
    US$717
    View Deal
    Booking.com
    US$718
    View Deal
    Free cancellation until 26/07
    PricelineUS$718
    Hotels.comUS$630
    Hotwire.comUS$630
    View all 11 deals
    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Expedia.com
    US$630
    Bookit.com
    US$717
    Booking.com
    US$718
    Priceline
    US$718
    Hotels.com
    US$630
    Hotwire.com
    US$630
    Orbitz.com
    US$630
    Travelocity
    US$630
    TripAdvisor
    US$630
    HotelsClick
    HotelQuickly
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    All photos (687) 687
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    Travellers' Choice award winner
    Traveller (458)
    Dining (178)
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    Overview
    5.0
    408 reviews
    • Excellent86%
    • Very good10%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “diamond concierge”(19 reviews)
    “mayan restaurant”(15 reviews)
    “italian restaurant”(51 reviews)
    Hotel website
    +1 800-943-5032
    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4 Star Hotel
    All hotel details
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    Offers from Playacar Palace
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    Rooms
    1 Aug2 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (408)
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    1 - 5 of 345 reviews
    Reviewed 3 days ago via mobile
    Playacar Palace Vacation

    Josefina in the Lobby Bar was fantastic!!! Super friendly and amazing service! Also, Abigail in Customer Relations is over the top! She remembers us each time we return to this location and goes above and beyond to make our stay phenomenal! Guerimo and Gaby at...More

    Thank Buffy W
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 2 days ago

    Dear Buffy W, Thank you so much for your kind words toward the Playacar Palace Family, I completely agree with you, Josefina, Abigail, Geronimo, and Gaby are a true asset to our Resort, they really look after our guests needs thus they represent Playacar Palace...More

    Reviewed 4 days ago via mobile
    20th Anniversary Trip

    Josefina is a wonderful and polite waitress who recommended the Mexican Rush drink for us!! It was a very good recommendation and we enjoyed who her personality and service. I highly recommend the resort and this drink :)More

    Thank marcush705
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear marcush705, We would like to thank you for making Playacar Palace your vacation destination and for also sharing your positive feedback including your recommendation. It is our pleasure to have hosted you on an amazing vacation. We are delighted to know that Josefina's excellent...More

    Reviewed 5 days ago
    Glorious !

    April 2018 Returned from a glorious 8 days at Playacar Palace. We made a last minute decision to go and celebrate a 60th birthday, and let me tell you our Playacar family did not disappoint! Starting with a smooth check-in with Fernando, then onto our...More

    Thank Angela C
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear Angela C, We at Playacar Palace are profoundly grateful to you for entrusting your celebration vacation to us. We thank you for your preference and are thrilled to know that we delivered at the expected Palace standard and in doing so, inspired such great...More

    Reviewed 6 days ago
    Love Playacar Palace and location

    We have just spent 10 nights at Playacar Palace. We have stayed here at least 7 times in the past 10 years. I will say that Perla who works at the pool as a server remembers me and my friends and family every time we...More

    1  Thank carolminnesota
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear carolminnesota, It was our pleasure hosting you during your 10 nights stay. We continue to work diligently towards maintaining the five-star quality according to the "Palace Life" and fitting to you our valued repetitive guests, thank you for your loyalty and your trust on...More

    Reviewed 6 days ago
    PLAYACAR PALACE PARADISE

    We stayed @ Playacar Palace June 2018. We stayed there last June and enjoyed it so much we had to return. Yes, the seaweed was a huge problem, but the staff did everything in their power to clean it up. Cannot fault the hotel or...More

    Thank Jim T
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear Jim T, We are delighted that you have chosen Playacar Palace to be your vacation destination. Appreciation is extended for the time you have taken to post such a positive feedback on TripAdvisor of your recent vacation experience. We are elated that our Team...More

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    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free Parking
    Beachfront
    Spa
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Room Service
    Free Parking
    Breakfast included
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$391 - US$829 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Top resorts Hotel in Playa del Carmen
    #9 Spa Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 On the Beach Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #11 Luxury Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$391 - US$829 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #9 Top resorts Hotel in Playa del Carmen
    #9 Spa Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 On the Beach Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    #11 Luxury Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Traveller (458)
    Dining (86)
    Pool & Beach (67)
    Room & Suite (56)
    Governor Suite (52)
    Superior Deluxe Room - Partial Ocean View (40)
    Amenities (18)
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