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Playa del Carmen
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    Playacar Palace

    643 reviews
    #8 of 224 Hotels in Playa del Carmen
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    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 855-283-2692
    Hotel website
    Lowest prices for your stay
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    Guests 1 room, 2 adults, 0 childrenGuests 12
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    US$589
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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    US$589
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    US$706
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    All photos (807) 807
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    Travellers' Choice award winner
    Traveller (578)
    Dining (181)
    Storyboard
    Overview
    5.0 642 reviews
    • Excellent86%
    • Very good10%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    Hotel website
    Bahia del Espiritu Santo Esq. Abraira de Arriva, Playa del Carmen 77710 Mexico See on map
    Name/address in local language
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4.5 Star accommodation
    All hotel details
    Additional information
    Visit Hotel Website
    Offers from Playacar Palace
    Offers & Announcements: Package Deal
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    Reviews (643)
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    Traveller rating
    449
    52
    12
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    LanguageEnglish
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    449
    52
    12
    2
    6
    Show reviews that mention
    All reviews pool concierge mayan restaurant diamond concierge luna lounge david rubio del mar italian restaurant lobby bar awe spa chef's dinner vacation planners mo mo no hana palace members paddle board yoga chef ruben aqua bar resort credit
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    1 - 5 of 521 reviews
    Reviewed today via mobile
    Great week!

    Having a wonderful time at Playacar Palace. Just finished an excellent pedicure with Margarita Aguilar Alcudia! She was very attentive and I was very pleased with the result. Also had a terrific romantic lobster dinner last night. Started with appetizers a la picnic style. Presented...More

    Thank jsbeebie
    Hotel's Favourite
    Reviewed 23 August 2018 via mobile
    Amazing vacations - inolvidable

    We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

    5  Thank Pelao Z
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 28 August 2018

    Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

    A TripAdvisor Member
    54
    Reviewed yesterday via mobile
    The Chefs Dinner

    This was an awesome experience. We were able to watch the Chefs, Juan David & Mario, prepare our 5 course course meal and it was such a treat! Carlos introduced the different wines we had with each course and Cain kept the music lively through...More

    2  Thank A TripAdvisor Member
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

    Dear Guest, We are honored that you chose our resort to enjoy your most recent holiday to this beautiful destination. All our staff is truly appreciative that you chose us, and as you have kindly described your amazing comments about our amazing team at our...More

    Reviewed 2 days ago via mobile
    Playacar Palace the best place I Playa del Carmen.

    We have been coming to PP for 8 years. We love the location private and quiet but only 2 blocks from 5th Avenue. It’s small as resorts go and the most friendly people. There are some employees that have been here every year we come....More

    1  Thank Rob B
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

    Dear Rob B, Thank you for making our resort your second home when you are in México. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of more visits to Playacar Palace in the near future, your Playacar Palace...More

    Reviewed 2 days ago
    Great Family Trip

    Francisco and Paulina were amazing at the lobby bar every evening for the shows!!! Moses was such help at the Tequila Bar..... We will be back. Room are newly renovated and all the staff was great, within walking distance to the 5th Ave. shopping strip.More

    3  Thank Daryl W
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

    Dear Daryl W, We truly appreciate your kind sentiments on TripAdvisor. It is so wonderful to hear that Playacar Palace served as the perfect destination. I also loved reading how much you enjoyed the service provided by our amazing team who created a very positive...More

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    123456…105
    About
    Description
    Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and …More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
    Hotel class
    Contact Information
    +1 855-283-2692Call
    Hotel website
    Hotel Amenities
    HOTEL FEATURES
    Pool
    Room Service
    Restaurant
    Free Parking
    Beachfront
    Spa
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Breakfast included
    Air Conditioning
    Airport Transportation
    Babysitting
    Banquet Room
    Breakfast Available
    Business Centre with Internet Access
    Children Activities (Kid / Family Friendly)
    Concierge
    Conference Facilities
    Dry Cleaning
    Hot Tub
    Laundry Service
    Meeting Rooms
    Minibar
    Multilingual Staff
    Non-Smoking Hotel
    Outdoor pool
    Refrigerator in room
    Wheelchair Access
    Awards & Recognition
    Travellers' Choice2018 Winner
    Travellers' Choice2018 Winner
    Hotel Style
    Spa
    ,
    Top resorts Hotels
    ,
    Luxury
    ,
    On the Beach
    ,
    Family
    ,
    Romantic
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Hotel class
    Awards & Recognition
    Travellers' Choice2018 Winner
    Travellers' Choice2018 Winner
    Contact Information
    +1 855-283-2692Call
    Hotel website
    Hotel Style
    Spa
    ,
    Top resorts Hotels
    ,
    Luxury
    ,
    On the Beach
    ,
    Family
    ,
    Romantic
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Number of rooms
    201
    Price range
    US$412 - US$901 (Based on Average Rates for a Standard Room)
    Also Known As
    Playacar Palace Hotel Playa Del Carmen
    ,
    Playacar Palace Mexico
    ,
    Playacar Palace Resort
    ,
    Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
    Location
    Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
    Hotel class
    Awards & Recognition
    Travellers' Choice2018 Winner
    Travellers' Choice2018 Winner
    Contact Information
    +1 855-283-2692Call
    Hotel website
    Hotel Style
    Spa
    ,
    Top resorts Hotels
    ,
    Luxury
    ,
    On the Beach
    ,
    Family
    ,
    Romantic
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Number of rooms
    201
    Price range
    US$412 - US$901 (Based on Average Rates for a Standard Room)
    Also Known As
    Playacar Palace Hotel Playa Del Carmen
    ,
    Playacar Palace Mexico
    ,
    Playacar Palace Resort
    ,
    Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
    Location
    Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
    Show More
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    Photos
     All photos (807)807
    Full view
    Traveller (578)
    Dining (89)
    Pool & Beach (69)
    Room & Suite (59)
    Governor Suite (52)
    Superior Deluxe Room - Partial Ocean View (40)
    Amenities (18)
    Family and Play Areas (8)
    Show More 
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    Questions & Answers
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    Ropy1
    10 October 2018|
    Answer
    Response from PR Manager P | Property representative |
    Dear Ropy 1, Thanks for your interest in Playacar Palace, we truly hope to have the opportunity to host you in a near future, regarding your question please note that we suggest you to see recent pictures from travelers... More
    0
    Votes
    sachsaphone
    10 October 2018|
    AnswerShow all 2 answers
    Response from Gail D | Reviewed this property |
    Not heated, but not too cold; comfortable temperature. Of course the jacuzzi is warm
    0
    Votes
    Explore43077
    28 September 2018|
    AnswerShow all 2 answers
    Response from PR Manager P | Property representative |
    Dear Explore43077 Thanks for your preference for Playacar Palace, we look forward to your arrival and would love to help with everything you need, please check your inbox as we have sent you a message with our contact... More
    1
    Vote
    123456…200
    Room Tips
    "Get the honeymoon suite."
    D4912ADmb
    1 week ago
    Read review
    "Ocean View"
    andrealJ9053FR
    1 week ago
    Read review
    "Any room with an ocean view is outstanding!"
    doit4u55
    2 weeks ago
    Read review
    "upgrade to an ocean view the sound of the waves are so relaxing"
    lynnOlmstedFalls
    2 weeks ago
    Read review
    Show More 
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