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    Playacar Palace

    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    Hotel website
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    Best prices for your stay
    6/8/2017 7/8/2017
    US$814
    US$627
    SAVE US$187
    US$746
    US$814
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
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    #44 of 209 hotels in Playa del Carmen
     
    Overview
    • Excellent76%
    • Very good18%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “luna lounge” (161 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Butler Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Playacar Palace
    Special Offer: $1500 Resort Credit
    Hotel deals
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    Zoetry Paraiso de La Bonita
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    Magic Blue Hotel
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    Blue Diamond Luxury Boutique Hotel
    1,406 reviews
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    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (4,512)
    Traveller rating
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    1 - 5 of 3,617 reviews

    Reviewed yesterday

    My husband and I visited July 16. We were due to spend 5 days with an ongoing destination to Moon Palace in Cancun. 2 days in, my husband tore his patellar tendon playing beach volleyball and needed surgery. Nataly took care of us! She arranged...More

    Thank Stephaniamartin
    Reviewed yesterday

    All aspects of service were excellent.....check-in, check-out, poolside service, restaurant service. I was told at check-in that the Playacar Palace would be undergoing renovations this fall....the only thing I saw that would need some renovation is the plaster of the pool. Other than that, we...More

    Thank Kevin S
    Reviewed 2 days ago via mobile

    Treated like royalty, everything is 5stars from the minute you arrive at the front desk, the bell men, housekeeping, entertainment staff, food, pool and beach. Will do it again next year and by then the hotel will be completely remodeled.

    2  Thank Joe B
    Reviewed 4 days ago

    Yes the location is wonderful, the beach is perfect to walk or run, swim or surf but its the great people that serve you and the guest seem also to be welcoming and conversational, I can hardly wait to see the renovation completed the this...More

    Review collected in partnership with this hotel
    Thank davidmilandb
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear davidmilandb, Thank you for your comments, it seems like you had a wonderful time and that makes us very happy, we are waiting for you to come back in December to enjoy all the things Playacar Palace offers to you. Sincerely, NL Public Relations

    Reviewed 4 days ago via mobile

    Hotel is beautiful very clean good food excellent staff who worked very hard. They cannot do enough for you. Enjoyed the other two hotels that can be used. I would not go in June again we had 3 days of rain none stop. We did...More

    Thank Pauline T
    Response from PR Manager P, Director de Relaciones Públicas at Playacar PalaceResponded 3 days ago

    Dear Pauline T, Thank you for your comments about your recent stay at Playacar Palace, we hope to see you again pretty soon to create great experiences and have a wonderful time with you, the entire staff appreciates your comments. Warm regards, NL Public Relations

    Zoetry Paraiso de La Bonita
    2,256 reviews
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    Magic Blue Hotel
    650 reviews
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    Blue Diamond Luxury Boutique Hotel
    1,406 reviews
    #44 of 209 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Restaurant
    • Free Parking
    • Beachfront
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Spa
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$455 - US$821 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #11 Romantic Hotel in Playa del Carmen
    • #12 Top resorts Hotel in Playa del Carmen
    • #15 Spa Hotel in Playa del Carmen
    • #15 Family Hotel in Playa del Carmen
    • #17 Luxury Hotel in Playa del Carmen
    • #18 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 201
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, BookIt.com, Orbitz, Hotels.com, Cheap Tickets, Expedia, Travelocity, HotelsClick, Hotwire, Evoline ltd, TripOnline SA, getaroom.com, Cancelon and HotelQuickly so you can book your Playacar Palace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Playacar Palace Hotel Playa Del Carmen ,
    • Playacar Palace Mexico ,
    • Playacar Palace Resort ,
    • Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (4674)
    Pool & Beach (888)
    Room & Suite (833)
    Dining (706)
    Hotel & Grounds (2372)
    Business Centre & Event Rooms (46)
    Bathroom (35)
    Family and Play Areas (24)
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    sam0256
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Hello sam0256, The play room is for kids from 4 to 12 years old, Kids younger than 4 years old may attend accompanied of an adult; we do offer babysitting service at an extra charge for a minimun of 4 hours. We will... More
    0
    Votes
    Google Translation
    Cindy B
    21 July 2017|
    Answer
    Response from PR Manager P | Property representative |
    Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, the resort will be closed from August 15th thru November 15th. Please don't hesitate to contact us if you require additional information... More
    0
    Votes
    Cindy B
    21 July 2017|
    Answer Show all 2 answers
    Response from PR Manager P | Property representative |
    Dear Cindy and Joe, Thanks so much for your interest in Playacar Palace, you've stayed in the Honeymoon suite last year, that's a great option for couples with beautiful views to the ocean and big balconies, the resort... More
    0
    Votes
    Room Tips
    "If you pay for an ocean view ask for a room on the 4th or 5th floor."
    Read review
    "Note that not all rooms have balconies, even if they have ocean view."
    Read review
    "Make new friends; talk to someone at the bar or on the beach, play volleyball and the crazy games."
    Read review
    "Ocean View"
    Read review
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