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Traveller (578)
Dining (181)
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Overview
Hotel website
Bahia del Espiritu Santo Esq. Abraira de Arriva, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4.5 Star accommodation
Additional information
Visit Hotel Website
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Reviews (643)
Filter reviews
521 results
Traveller rating
449
52
12
2
6
Traveller type
Time of year
LanguageEnglish
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449
52
12
2
6
Show reviews that mention
All reviews pool concierge mayan restaurant diamond concierge luna lounge david rubio del mar italian restaurant lobby bar awe spa chef's dinner vacation planners mo mo no hana palace members paddle board yoga chef ruben aqua bar resort credit
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1 - 5 of 521 reviews
Reviewed today via mobile

Having a wonderful time at Playacar Palace. Just finished an excellent pedicure with Margarita Aguilar Alcudia! She was very attentive and I was very pleased with the result. Also had a terrific romantic lobster dinner last night. Started with appetizers a la picnic style. Presented...More

Thank jsbeebie
Hotel's Favourite
Reviewed 23 August 2018 via mobile

We spent 10 nights in Playacar Palace and didn‘t want to leave at all. The hotel is very charming, super clean but the best thing of all is the amazing service and kindness of its staff. We were attended in an unforgertable way. Thanks to...More

5  Thank Pelao Z
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 28 August 2018

Dear Pelao Z, We are pleased that you have vacationed with us. Thank you for your kind words, we feel extremely proud by reading your comments, for us means a lot because we strive to provide the best possible service to all our guests in...More

A TripAdvisor Member
54
Reviewed yesterday via mobile

This was an awesome experience. We were able to watch the Chefs, Juan David & Mario, prepare our 5 course course meal and it was such a treat! Carlos introduced the different wines we had with each course and Cain kept the music lively through...More

2  Thank A TripAdvisor Member
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

Dear Guest, We are honored that you chose our resort to enjoy your most recent holiday to this beautiful destination. All our staff is truly appreciative that you chose us, and as you have kindly described your amazing comments about our amazing team at our...More

Reviewed 2 days ago via mobile

We have been coming to PP for 8 years. We love the location private and quiet but only 2 blocks from 5th Avenue. It’s small as resorts go and the most friendly people. There are some employees that have been here every year we come....More

1  Thank Rob B
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

Dear Rob B, Thank you for making our resort your second home when you are in México. Your continued patronage of our hotel is sincerely appreciated and we hope to be part of more visits to Playacar Palace in the near future, your Playacar Palace...More

Reviewed 2 days ago

Francisco and Paulina were amazing at the lobby bar every evening for the shows!!! Moses was such help at the Tequila Bar..... We will be back. Room are newly renovated and all the staff was great, within walking distance to the 5th Ave. shopping strip.More

3  Thank Daryl W
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday

Dear Daryl W, We truly appreciate your kind sentiments on TripAdvisor. It is so wonderful to hear that Playacar Palace served as the perfect destination. I also loved reading how much you enjoyed the service provided by our amazing team who created a very positive...More

View more reviews
About
Description
Playacar Palace, a trendy beachfront resort located steps away from Playa del Carmen's famous 5th Avenue and the Cozumel Ferry Dock. Our all-inclusive, luxury resort features 201 appointed rooms, 3 restaurants and More 4 bars. This resort is considered the perfect spot to relax during the day and enjoy the nightlife and charms of "Playa" at night. Playacar Palace is perfect for families, couples, and group getaways. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Refrigerator in room
Wheelchair Access
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$412 - US$901 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
,
Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
Travellers' Choice2018 Winner
Travellers' Choice2018 Winner
Contact Information
Hotel Style
Spa
,
Top resorts Hotels
,
Luxury
,
On the Beach
,
Family
,
Romantic
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$412 - US$901 (Based on Average Rates for a Standard Room)
Also Known As
Playacar Palace Hotel Playa Del Carmen
,
Playacar Palace Mexico
,
Playacar Palace Resort
,
Playacar Palace Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (578)
Dining (89)
Pool & Beach (69)
Room & Suite (59)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (8)
Show More 
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Questions & Answers
Ask a question
Ropy1
10 October 2018|
Answer
Response from PR Manager P | Property representative |
Dear Ropy 1, Thanks for your interest in Playacar Palace, we truly hope to have the opportunity to host you in a near future, regarding your question please note that we suggest you to see recent pictures from travelers... More
0
Votes
sachsaphone
10 October 2018|
AnswerShow all 2 answers
Response from Gail D | Reviewed this property |
Not heated, but not too cold; comfortable temperature. Of course the jacuzzi is warm
0
Votes
Explore43077
28 September 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear Explore43077 Thanks for your preference for Playacar Palace, we look forward to your arrival and would love to help with everything you need, please check your inbox as we have sent you a message with our contact... More
1
Vote
Room Tips
"Get the honeymoon suite."
D4912ADmb
1 week ago
Read review
"Ocean View"
andrealJ9053FR
1 week ago
Read review
"Any room with an ocean view is outstanding!"
doit4u55
2 weeks ago
Read review
"upgrade to an ocean view the sound of the waves are so relaxing"
lynnOlmstedFalls
2 weeks ago
Read review
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