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    Playacar Palace

    535 reviews
    #9 of 220 Hotels in Playa del Carmen
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    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico
    +1 855-283-2692
    Hotel website
    Lowest prices for your stay
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    1 room, 2 adults, 0 children12
    Hotels.com
    US$1,008
    US$532
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    SAVE US$476
    Bookit.com
    US$1,008
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    Booking.com
    US$560
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    Expedia.comUS$532
    Hotwire.comUS$532
    PricelineUS$560
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    Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
    Hotels.com
    US$532
    Bookit.com
    US$1,008
    Booking.com
    US$560
    Expedia.com
    US$532
    Hotwire.com
    US$532
    Priceline
    US$560
    HotelsClick
    US$572
    Orbitz.com
    US$532
    Travelocity
    US$532
    TripAdvisor
    US$532
    Elvoline
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    All photos (739) 739
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    Travellers' Choice award winner
    Traveller (510)
    Dining (178)
    Storyboard
    Overview
    5.0
    535 reviews
    • Excellent87%
    • Very good9%
    • Average2%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “diamond concierge”(17 reviews)
    “mayan restaurant”(15 reviews)
    “pool concierge”(20 reviews)
    Hotel website
    +1 855-283-2692
    Bahia del Espiritu Santo | Esq. Abraira de Arriva, Playa del Carmen 77710, Mexico See on map
    AMENITIES
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Hotel
    4 Star accommodation
    All hotel details
    Additional information
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    Rooms
    4 Sep5 Sep
    |
    1 room, 2 adults, 0 children
    Standard Room
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    Reviews (535)
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    Traveller rating
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    All reviewsdiamond conciergemayan restaurantpool conciergedavid rubioluna loungeitalian restaurantdel marlobby barchef's dinnermo mo no hanavacation plannerspalace memberspaddle board yogachef rubenaqua barresort creditawe spa
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    1 - 5 of 440 reviews
    Reviewed yesterday via mobile
    Outstanding stay

    Having just returned from a two week stay with my husband and 2 sons (17yrs and 13yrs) I may need to apologise for the rather large review but I believe it’s necessary! I had read lots of reviews before booking the hotel and they were...More

    5  Thank Lawton186361
    Reviewed 4 days ago via mobile
    My stay at Playacar Palace

    I would like to recognize a few employees from Playacar Palace Resort. To start off I want to recognize Margarita Alcudia Aguilar, she was very friendly and courteous towards others. Next I want to recognize Sandra, she had such great service at the pool by...More

    1  Thank gvalle873
    Reviewed 1 week ago via mobile
    Perfect week

    I stayed at the Playacar Palace for six nights/seven days and I did not want it to end. Went to visit friends and meet up with my daughter for her bachelorette party. So glad we chose Playacar Palace. Bachelorettes are once in a lifetime and...More

    1  Thank Madonna B
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear Madonna B, We would like to thank you for your awesome review as it's our biggest recognition. We are pleased to hear of the great celebration time you had and also how much you appreciate the attention of Perla and Fania. Thanks for your...More

    Reviewed 1 week ago
    Great hotel

    Just spent 10 nights here. Brillant service from all the staff. Room was excellent very clean like all the public areas. This is our second visit here and is much nicer with the recent refurbishments. The Italian restaurant Bocelli was superb food and atmosphere every...More

    1  Thank Larraine F
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear Larraine F, Thank you for selecting our hotel for your vacation and for sharing the comments on this great experience with us. We are so happy to hear that you enjoyed The Palace Life with all the amenities, pools, restaurants and we are delighted...More

    Reviewed 1 week ago
    Awesome summer vacation - great hotel

    This is the place to go, no doubt. I just came back from this hotel after spending 7 days there with my family. This is was our second time spending our summer vacation in this hotel and we are ready to come back. For us...More

    2  Thank mmarti2017
    Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago

    Dear mmarti2017, We are thrilled to know that you had such an amazing experience from the moment of your arrival with amazing all-inclusive offerings, accommodations as well as being pampered with delicious menus and receiving the outstanding service from our valuable team members. Thank you...More

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    123456…88
    About
    Awards & Recognition
    Travellers' Choice2018 Winner
    Amenities
    Top amenities
    Pool
    Room Service
    Restaurant
    Free Parking
    Beachfront
    Spa
    Free High Speed Internet (WiFi)
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Breakfast included
    Hotel Amenities
    Room Service
    Free Parking
    Wheelchair Access
    Breakfast included
    Children Activities (Kid / Family Friendly)
    Airport Transportation
    Dry Cleaning
    Meeting Rooms
    Business Centre with Internet Access
    Laundry Service
    Concierge
    Banquet Room
    Multilingual Staff
    Conference Facilities
    Babysitting
    Non-Smoking Hotel
    Breakfast Available
    Room amenities
    Air Conditioning
    Refrigerator in room
    Minibar
    Things to do
    Pool
    Restaurant
    Spa
    Fitness Centre with Gym / Workout Room
    Bar/Lounge
    Hot Tub
    Outdoor pool
    Details
    Price range
    US$368 - US$869 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #6 Spa Hotel in Playa del Carmen
    #7 Top resorts Hotel in Playa del Carmen
    #8 On the Beach Hotel in Playa del Carmen
    #8 Luxury Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
    Details
    Price range
    US$368 - US$869 (Based on Average Rates for a Standard Room)
    Hotel class
    Hotel Style
    #6 Spa Hotel in Playa del Carmen
    #7 Top resorts Hotel in Playa del Carmen
    #8 On the Beach Hotel in Playa del Carmen
    #8 Luxury Hotel in Playa del Carmen
    #10 Family Hotel in Playa del Carmen
    #11 Romantic Hotel in Playa del Carmen
    Room types
    Suites, Non-Smoking Rooms, Accessible rooms
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    Add Photo Photos
    All photos (739) 739
    Full view
    Traveller (510)
    Dining (86)
    Pool & Beach (68)
    Room & Suite (58)
    Governor Suite (52)
    Superior Deluxe Room - Partial Ocean View (40)
    Amenities (18)
    Family and Play Areas (7)
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    Questions & Answers
    Ask a question
    See all 589 questions
    Shhartley
    17 August 2018|
    Answer
    Response from PR Manager P | Property representative |
    Dear Shhartley, We would like to thank you for considering Playacar Palace for your easter vacation next year, we will be delighted to host you. Please note that this is a family oriented resort that has a... More
    1
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    123456…197
    Room Tips
    "Try to stay on the second or third floor so that you don't depend on the elevators. Room 200 is awesome."
    Read review
    "Request an ocean view."
    Read review
    "Upgrade to the walkout suites ... BEST UPGRADE EVER !"
    Read review
    "All the rooms see the beach"
    Read review
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