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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Expedia.com
US$598
Hotels.com
US$598
Bookit.com
US$753
Booking.com
US$598
Orbitz.com
US$598
Hotwire.com
US$598
Priceline
US$598
Travelocity
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What is Travellers' Choice?
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All reviewsmayan restaurantdiamond conciergepool conciergeferry to cozumelitalian restaurantdavid rubioluna loungelobby bardel marchef's dinnermo mo no hanaentertainment staffvacation plannerspaddle board yogachef juanpalace memberskids club
Less expensive than Cancun. Less wave action due to Cozumel Island. Clean water, great service. Lots to see and do. Ferry boat to Cozumel. El Ha day park is nearby, go swim with the dolphins. Rent a car in Cancun or take shuttle bus service....More
We had our wedding here and hosted 56 guests. Mara Martinez is a DREAM come true. I have never worked with someone so professional, organized and helpful. If you are looking to have someone take control on your wedding day and manage all of the...More
As a member of Palace Resorts and have been to a few, we went to Playacar on a day trip several years ago and thought it was nice then but when we stayed here, it was exceedingly pleasant. The staff, restaurants and food especially the...More
Review collected in partnership with this hotel
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank nandow52
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear nandow52,
Our team is absolutely filled with excite having been in receipt of your wonderful review which reflects your awesome experiences attained whilst with us, thank you for your loyalty to Palace Resort and for making us this time part of your vacations.
We...More
The hotel's best assets, as many reviews mentioned, are its staff. There are too many to mention as they all deserve much credit from those on the front desk, in the restaurants, entertainment and in bars, to the bell boys room service and cleaning ladies....More
1 Thank MVM_12
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded yesterday
Dear MVM_12,
Thank you for your exciting review expressing how "memorable" your experience was during your awe-inclusive vacation at Playacar Palace.
We are thrilled to learn that your expectations were most definitely exceeded regarding the exceptional services delivered by our staff.
A whole-heartened thank you...More
The staff is amazing, especially the 3 ladies that run the Playroom! My 10, 6 and 2 year old were all constantly entertained and cared for and they looked forward to the variety of activities everyday! :)More
Thank clkcrog
Response from GM_RivieraZone, Gerente at Playacar PalaceResponded 3 days ago
Dear clkcrog,
We continuously endeavor to go beyond our guests´ expectations, so it is rewarding to hear that these efforts are noticed. I shall ensure that all of your kind comments and praise are passed on to the Playroom team.
Thank you for choosing Playacar...More
Response from PR Manager P | Property representative |
Dear Mark H,
Thanks for your interest in Playacar Palace, please note that we do provide beach towels to use in our facilities, we do not provide towels to use outside the premises. Please feel free to contact us... More
Dear Mark H,
Thanks for your interest in Playacar Palace, please note that we do provide beach towels to use in our facilities, we do not provide towels to use outside the premises. Please feel free to contact us should you need additional information.
Sincerely,
NL
Public Relations.
