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Playacar Palace

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Traveller (462)
Dining (178)
Storyboard
Overview
  • Excellent86%
  • Very good10%
  • Average2%
  • Poor1%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
Additional information
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
Offers from Playacar Palace
Offers & Announcements: Package Deal
Hotel deals
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Rooms
29 Jul30 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (423)
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Traveller rating
307
38
10
2
2
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307
38
10
2
2
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1 - 5 of 359 reviews
Reviewed today via mobile

My family (parents plus 3 daughters 15+) spent a magical 11 days here. Facilities and service was second to none. As a family with a range of dietary requirements we were delighted to be asked about our needs as we went into each restaurant and...More

Thank Aileen J J
Reviewed yesterday via mobile

I went here for the beach and came out this trip happy with all the wonderful people and employees I met. Special shout out to the following employees. Paula Felipe Ivonne Lety Cristina I truly enjoyed my trip and have all of these wonderful people...More

Thank Xavier H
Reviewed yesterday

We just returned from a vacation celebrating our 50th anniversary with our 3 kids, 2 spouces and our 3 grandkids. We had 5 rooms for 10 people. The rooms were large and comfortable. Everyone had an ocean view. The beds were extreamely comfortabe. The all...More

Thank Lance M
Reviewed yesterday

My husband and I have been members of Moon Palace Resorts since 2004 and have always enjoyed visiting all of their resorts, However, over the years we have become quite fond of a select few. Our favorite by far is Le Blanc, followed closely by...More

Thank Nuvia R
Reviewed yesterday

Everything was fantastic. The staff are super nice and come off as though they are happy to be at their jobs. Great restaurant choices including Italian, Hibachi, and Rodizio. Bar drinks were great. Not disappointed with the All Inclusive at all. We felt like VIPs...More

Thank Talknsmack
View more reviews
About
Awards & Recognition
Travellers' Choice2018 Winner
Amenities
Top amenities
Pool
Room Service
Restaurant
Free Parking
Beachfront
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Wheelchair Access
Breakfast included
Children Activities (Kid / Family Friendly)
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Outdoor pool
Details
Price range
US$392 - US$834 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Playa del Carmen
#9 Spa Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$392 - US$834 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Top resorts Hotel in Playa del Carmen
#9 Spa Hotel in Playa del Carmen
#10 Family Hotel in Playa del Carmen
#11 On the Beach Hotel in Playa del Carmen
#11 Luxury Hotel in Playa del Carmen
#11 Romantic Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (462)
Dining (86)
Pool & Beach (67)
Room & Suite (56)
Governor Suite (52)
Superior Deluxe Room - Partial Ocean View (40)
Amenities (18)
Family and Play Areas (7)
Questions & Answers
Ask a question
Laura M
19 July 2018|
AnswerShow all 3 answers
Response from Ernestsworld | Reviewed this property |
Call Palace Resort reservations at 1-888-987-7655.
0
Votes
angharadthoma
13 July 2018|
Answer
Response from PR Manager P | Property representative |
Dear angharadthoma, Most of the stores accept USD dollars and pesos, you can also use your credit or debit card, there are many options for currency exchange but most places will charge a commision therefore if you... More
1
Vote
connie6827
11 July 2018|
AnswerShow all 2 answers
Response from PR Manager P | Property representative |
Dear connie6827, Thanks for your interest in Playacar Palace, we do offer a snack menu by the pool, which includes nachos, ceviche, wings, fajitas, cheeseburguers, quesadillas, Arrachera tacos, burritos, pizza, etc... More
0
Votes
Room Tips
"All rooms are ocean view. We liked the 3 floor."
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"Higher floors may have better view, but a walk out patio on the main level is great for bar and pool access."
Read review
"Ask for 4th or 5th floor with a balcony"
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"Walkout Rooms to the pool and beach offered."
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