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14/1/2018 15/1/2018
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    Iberostar Quetzal Playacar

    Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710, Mexico
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    14/1/2018 15/1/2018
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    Traveller (5877)
    Pool & Beach (1500)
    Room & Suite (822)
    Overview
    • Excellent61%
    • Very good29%
    • Average7%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “star friends” (319 reviews)
    “howler monkeys” (106 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
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    Rooms
    14 Jan15 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (4,962)
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    1 - 5 of 2,755 reviews

    Reviewed yesterday

    We stayed at the Iberostar Quetzal from Nov 24th to Dec 1st, as a couple, and we just loved this resort. The beautiful grounds with all the animals makes this place a unique destination. We have nothing negative to say, everything was just perfect, the...More

    Thank bvilleneuve2016
    Reviewed 6 days ago

    Visited the Quetzal Nov 24-Dec 1, 2017. It's smaller than the resorts I'm used to but I loved it. We were in building 21 which is one building away from being beach front. Our walk to the beach took about 20 seconds. Our walk to...More

    1  Thank Laura W
    Reviewed 1 week ago

    I was really impressed with the front desk staff in particular. They were willing and able to help us out of a transportation snafu and helped us avoid missing a flight and major headaches. The buffet in particular was mind blowing and you really can't...More

    4  Thank Michelle R
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 6 days ago

    Dear guest, We are thankful to you for recently staying at IBEROSTAR Tucan & Quetzal. It is of great pleasure to read that our delicious food offer and the service provided by our staff were worthy of recognition. It is certainly our main concern to...More

    Reviewed 1 week ago

    Placed in a wild jungle surrounding with all sorts of tropical animals wandering about and next to beautiful white - sanded beach with cristal clear water, the hotel. Rooms are comfortable, well kept.Choice of food in different restaurants amazing, served by friendly helpful staff. Sport...More

    3  Thank Marion v
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, We would like to thank you for allowing us to host you at IBEROSTAR Tucan & Quetzal. It is of great pleasure to read that you had a wonderful time and enjoyed all aspects of your experience at our hotel, from our gorgeous...More

    Reviewed 2 weeks ago

    What a awesome place. I read review after review making sure that I didn't make a vacation mistake. I didn't want to end up in a bad hotel. This place is amazing. Check in was easy. We were given room 2032 ocean front second floor....More

    2  Thank Julio O
    Response from Quality manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

    Dear guest, We are thankful to you for having chosen IBEROSTAR Tucan & Quetzal to stay on your recent vacations. We appreciate your kind comments regarding our lovely grounds and facilities and are happy that our staff was able to accommodate your preferences and enhance...More

    Royal Hideaway Playacar
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    About
    Awards & Recognition
    GreenLeadersGold level
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Airport Transportation
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Tennis Court
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$209 - US$604 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Green Hotel in Playa del Carmen
    • #23 Top resorts Hotel in Playa del Carmen
    • #30 Family Hotel in Playa del Carmen
    • #30 Spa Hotel in Playa del Carmen
    • #31 Romantic Hotel in Playa del Carmen
    • #33 On the Beach Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 350
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, Orbitz, VISIT US, INC. , Hotwire, Travelocity, Hotels.com, TravelUp, Cancelon, Evoline ltd, getaroom.com and TripOnline SA so you can book your Iberostar Quetzal Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Iberostar Quetzal Playacar Hotel Playa Del Carmen ,
    • Iberostar Hotel Quetzal Playacar ,
    • Iberostar Quetzal Playa Del Carmen ,
    • Iberostar Quetzal Playacar Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (5877)
    Pool & Beach (1500)
    Room & Suite (822)
    Dining (571)
    Hotel & Grounds (3276)
    Family and Play Areas (113)
    Bathroom (33)
    Business Centre & Event Rooms (19)
    Nearby
    Nearby HotelsSee all 214 hotels in Playa del Carmen
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    The Reef Playacar
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Rosangela G
    5 December 2017|
    Answer
    Response from Walter P | Reviewed this property |
    entiendo que no vas a tener problemas en llevar y dejar tu bicicleta en el hotel
    0
    Votes
    Google Translation
    Room Tips
    "Building 22 close to the pool, beach and jungle path"
    Read review
    "2032 has a killer view."
    Read review
    "Top floors"
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    "Building 22 is quite central to everything."
    Read review
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