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Iberostar Quetzal Playacar

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Traveller (6508)
Pool & Beach (1572)
Room & Suite (886)
Overview
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
28 Oct29 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,438)
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2,933 results
Traveller rating
1,682
893
231
84
43
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1,682
893
231
84
43
Show reviews that mention
All reviews star friends howler monkeys specialty restaurants jungle atmosphere japanese restaurant swim up bar thomas cook sports pool dressel divers other resorts towel hut jungle feel ate at the japanese main buffet tenderloin main pool magic show
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1 - 5 of 2,933 reviews
Reviewed yesterday

The hotel has a beautiful landscape and the personnel were always very helpful and caring. Unfortunately I got a bacterial infection after 2 days and had to stay for a while in the hospital but, once I returned to the hotel, they took very good...More

Thank albapiteira
Reviewed 2 days ago via mobile

We had a lovely time at the quetzal, despite the mother in law being ill for most of the holiday and in hospital for three days. I will add at this point it was nothing to do with the hotel or being in Mexico, I...More

Thank jase116
Reviewed 5 days ago via mobile

On arrival. A warm greeting with a refreshingly cool drink handed to you as you get off the coach. Check-in was hassle free and quick. There is a environmental tax payable on check-in or before you leave, this is to pay for the cleaning of...More

4  Thank Tony W
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded yesterday

Dear guest, We would like to thank your recently stayed at Iberostar Tucan & Quetzal and for having taken the time to share all the positive aspects that provided you a wonderful experience. Your kind and descriptive review is greatly appreciated and will be forwarded...More

Reviewed 5 days ago via mobile

We chose this all inclusive hotel for a 14day couples get-a-way to recharge our batteries and it certainly didn't disappoint. With a homely Mexican feel, attentive but non pushy staff, 5 fantastic a la carte restaurants and a fantastic multicultural buffet it was superb. Only...More

Thank RhysL14
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 days ago

Dear guest, Thank you for having chosen Iberostar Tucan & Quetzal to have your relaxing getaway. We are happy to read that you greatly enjoyed the traditional and cultural feel of our facilities as well as our food offer and the friendly service from our...More

Reviewed 5 days ago via mobile

Great holiday in Mexico, second time in an iberostar hotel. Good points, food amazing in buffet restaurant, really well looked after. staff amazing, hotel gorgeous, a wee paradise, wildlife everywhere. Bad points rooms could do with an update, got pestered over a week about a...More

Thank stephenmcghee
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 3 days ago

Dear guest, We are thankful for your preference and for having chosen Iberostar Tucan & Quetzal for your recent vacation. It is great to read the highlights on your experience, from our attentive staff to our lovely natural surroundings and delicious gastronomy. We appreciate your...More

View more reviews
About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$158 - US$682 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$158 - US$682 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (6,508)
Pool & Beach (1,572)
Room & Suite (886)
Dining (603)
Family and Play Areas (123)
Amenities (54)
Business Centre & Event Rooms (21)
Nearby
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Questions & Answers
Ask a question
Terence C
14 October 2018|
AnswerShow all 4 answers
Response from roostergirl | Reviewed this property |
No, it does not.
0
Votes
Terence C
13 October 2018|
Answer
Response from Natalia M |
este es mi tercer viaje a playa del carmen, en esta oportunidad no hice excursiones, en el hotel te ofrecen esxcusiones y en el centro hay varios puestos donde también se pueden contratar, tal vez te conviene antes ir y... More
0
Votes
Google Translation
Room Tips
"Get the downstairs room leading to the beach."
familyman87
2 weeks ago
Read review
"Buildings 21-26, try and go for a Superior Room, worth the upgrade"
VadeR91
10 Sep 2018
Read review
"Room with Ocean view were are quieter."
taniac292018
9 Sep 2018
Read review
"near the beach is best"
cool12day
9 Sep 2018
Read review
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