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Iberostar Quetzal Playacar

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Traveller (6293)
Pool & Beach (1555)
Room & Suite (872)
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Overview
  • Excellent61%
  • Very good29%
  • Average7%
  • Poor2%
  • Terrible1%
Travellers talk about
“star friends”(328 reviews)
“howler monkeys”(110 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
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Reviews (5,227)
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2,859 results
Traveller rating
1,635
872
228
84
40
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1,635
872
228
84
40
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All reviewsstar friendshowler monkeysspecialty restaurantsjungle atmosphereswim up barjapanese restaurantthomas cooksports pooldressel diversother resortstowel hutate at the japanesetenderloingated communitymain buffetmagic showhard beds
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1 - 5 of 2,859 reviews
Reviewed yesterday via mobile

This hotel is just spectacular I mean the staff and so welcoming and kind and the entertainment plus food is the best I’ve seen at any hotel in the many places I’ve been... if you do not go here you are missing out !!!

Thank Dylan M
Reviewed 2 days ago via mobile

I am sorry that it has taken me so long to write a review for this Resort.. The only thing that reminded me was the fact that I was already making my reservations for this year's November 2018 trip to Iberostar Quetzal. Iberostar really never...More

1  Thank Michael S
Reviewed 4 days ago

We stayed for 7 nights in early June as a family of 5. We had reserved only adjacent rooms and were pleasantly surprised to get a free upgrade to adjoining rooms. Was not 100% necessary but did make the trip more enjoyable. We had stayed...More

2  Thank john_charissa
Reviewed 6 days ago via mobile

Beautiful place. Pool a bit small for# of people. Food good. But all 4 of us got diarrhea! Been to Mexico 5 times in 2 years and never sick once. This was the only stay in an all inclusive resort. I have written to the...More

1  Thank SRK-Steve
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 days ago

Dear guest, Thank you for taking the time to comment on your stay at IBEROSTAR Tucan & Quetzal. We are happy to read that you enjoyed our accommodating facilities. Please know that our hotel woks with high hygiene standards and constant quality audits are performed...More

Reviewed 1 week ago

This is another hotel in Playacar with a long path leading down from reception to the beach with room blocks on either side. The reception area is large and airy with a lobby bar and gift shop. The meandering path down to the hotel rooms...More

3  Thank Marco1tx
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 2 days ago

Dear guest, Thank you for having taken the time to share your IBEROSTAR Tucan & Quetzal experience. It is great to read that you had a fantastic vacation and that our facilities, food offer, accommodations and ambience were the positive aspects that made you enjoy...More

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About
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Hotel Amenities
Room Service
Free Parking
Children Activities (Kid / Family Friendly)
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Spa
Bar/Lounge
Tennis Court
Adult pool
Outdoor pool
Details
Price range
US$189 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$189 - US$484 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Green Hotel in Playa del Carmen
#21 Family Hotel in Playa del Carmen
#25 Top resorts Hotel in Playa del Carmen
#31 Romantic Hotel in Playa del Carmen
#33 Spa Hotel in Playa del Carmen
#39 On the Beach Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (6293)
Pool & Beach (1555)
Room & Suite (872)
Dining (582)
Family and Play Areas (120)
Amenities (54)
Business Centre & Event Rooms (21)
Questions & Answers
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Room Tips
"Bldg 27 is close to lobby, farther from beach but good animal viewing location"
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"If jungle is your thing (was mine) then no upgrade needed, Ocean view is an extra cost"
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"Rooms closed to the beach and pool are building 10/11 on Tucan side and 19/20 on Quetzal side"
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"Quetzal Block 28. near to Reception and main restaurants,not far to the beach and pool, and lovley animals to..."
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