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Iberostar Quetzal Playacar

Overview
Av Xaman-Ha. Lote hotelero No. 2, Playa del Carmen 77710 Mexico See on map
AMENITIES
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3.5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,506)
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2,956 results
Traveller rating
1,695
898
233
85
45
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LanguageEnglish
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1,695
898
233
85
45
Show reviews that mention
All reviews star friends howler monkeys specialty restaurants jungle atmosphere japanese restaurant swim up bar thomas cook sports pool dressel divers other resorts towel hut ate at the japanese tenderloin main buffet gated community hard beds magic show
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1 - 5 of 2,956 reviews
Reviewed today via mobile

When we arrived, everything seems good. Now, everything is perfect! Im with my wife, I've been in diferent resorts and this became one of my favorites now. Claudia at Concierge desk answer every question I had. She is a very nice person. The food: lots...More

Date of stay: December 2018
Thank Nidglayser
Reviewed 1 week ago

My husband and I returned to the Quetzal the last week of November. We've been to the property many times in the past. Once again this was an "AMAZING REPEAT" of our several other visits to the property. Upon arrival we were met with smiles...More

Date of stay: November 2018
1  Thank WSCo1234
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 6 days ago

Dear guest, We would like to thank you for taking the time to write a review about your amazing vacations at Iberostar Tucan & Quetzal. It is rewarding to read that our excellent gastronomic options and our beautiful surroundings were of your entire satisfaction. Thank...More

Reviewed 1 week ago via mobile

Stars camp was a huge bonus! A special shout out to Alan, Fernanda and David. My son Hunter had a great time! Thanks guys! We were there for 9 days and totally enjoyed everything, the food was incredible and everyone was very friendly!More

Date of stay: November 2018
Thank Lisa G
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, We would like to thank you for having recently stayed at Iberostar Tucan & Quetzal. It is wonderful to read that you had such a memorable time at our resort enjoying of our amazing Star Camp activities, delicious food and attentive staff. We...More

Reviewed 1 week ago

We stayed at the Quetzal 24 Nov to 01 December 2018. We had an idea what to expect as we had stayed at the del Mar/ Beach several times in the past and thus we will review this in comparison to the del Mar/ Beach....More

Date of stay: November 2018
Thank AV1965
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, We would like to thank you for your preference and for having chosen, within the Iberostar family, the Tucan & Quetzal facilities to have your recent vacation. It is great to read that you enjoyed our natural features as well as our beautiful...More

Reviewed 1 week ago

Our first All-inclusive and won't be our last with Iberostar. The first vacation that we felt totally relaxed during our he whole week. All the food at the buffets, restaurants, and beach was excellent. The staff were so friendly and helpful.More

Review collected in partnership with RCI
Date of stay: November 2018
Thank DayTrip42099320447
Response from Quality Manager I, Quality Manager at Iberostar Quetzal PlayacarResponded 1 week ago

Dear guest, We are thankful for the opportunity to have hosted you at Iberostar Tucan & Quetzal for your first all-inclusive experience. It is of great pleasure to know that you enjoyed such a relaxing time and that our hotel amenities, facilities, staff service and...More

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About
Description
Privileged situation directly on the beach of Playacar, around 3 km from the town of Playa del Carmen. A watersports and diving paradise. Sub- tropical mangrove swamp. Great gastronomical variety. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Spa
Free Internet
Bar/Lounge
Breakfast included
Adult pool
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$218 - US$700 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Onsen
,
Family
,
Top resorts Hotels
,
Romantic
,
Spa
,
On the Beach
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
350
Price range
US$218 - US$700 (Based on Average Rates for a Standard Room)
Also Known As
Iberostar Quetzal Playacar Hotel Playa Del Carmen
,
Iberostar Hotel Quetzal Playacar
,
Iberostar Quetzal Playa Del Carmen
,
Iberostar Quetzal Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (6,582)
Pool & Beach (1,579)
Room & Suite (887)
Dining (604)
Family and Play Areas (124)
Amenities (54)
Business Centre & Event Rooms (21)
Nearby
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Questions & Answers
Ask a question
Falcon929
7 December 2018|
Answer
Response from maxbegley | Reviewed this property |
nah all the animals in and around the hotel keep to themselves and don't bother the guests, the monkeys get a bit loud when the weather turns bad but apart from that you don't really notice them. And as far as i can remember... More
0
Votes
ccnewcombe
21 November 2018|
AnswerShow all 3 answers
Response from cool12day | Reviewed this property |
yes very safe they have their own security plus its in a secure situation with barriers its called playacar
1
Vote
Room Tips
"Rooms closer to the beach are quieter- Rooms closer to the front are louder at night due to the theater and..."
WSCo1234
1 week ago
Read review
"Ask close to the beach"
bcastaneda2018
2 weeks ago
Read review
"The ocean view room is a marvelous one."
mohammede30
8 Nov 2018
Read review
"ocean front ground level. a dream"
marialisbia
8 Nov 2018
Read review
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