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Allegro Playacar

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Traveller (5811)
Pool & Beach (1469)
Room & Suite (924)
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Overview
  • Excellent39%
  • Very good35%
  • Average15%
  • Poor6%
  • Terrible5%
Travellers talk about
“first club”(196 reviews)
“rooms are small”(85 reviews)
“thatched roof”(96 reviews)
AMENITIES
Wifi
Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
3 Star Hotel
All hotel details
Additional information
Offers from Allegro Playacar
Special Offer: Up to 35% - Caribean
Hotel deals
Offers from Allegro Playacar
Special Offer: Up to 35% - Caribean
Hotel deals
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Rooms
9 Jul10 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (6,028)
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3,036 results
Traveller rating
1,062
1,037
469
250
218
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LanguageEnglish
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1,062
1,037
469
250
218
Show reviews that mention
All reviewsfirst clubrooms are smallthatched rooftime sharepool baritalian restaurantentertainment staffsmall resortdifferent theme every nightlunch buffetactivity poolgreat beachguest servicesother resortsgated communityceiling fanmexican night
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1 - 5 of 3,036 reviews
Reviewed yesterday via mobile

I have been to Playa before this was my 3rd time and first time in Allegro Playacar. I must say this was the best hotel we’re I felt like family and it was great for the kids. My daughter totally loved the mini disco and...More

1  Thank lopezmelina517
Hotel's Favourite
Reviewed 2 weeks ago

we travelled here from a two week trip to the US , We arrived late afternoon and the team at reception were very good and efficient , even a porter carried our cases to our room , which was very clean and tidy , the...More

4  Thank 160jon
Response from Community M, Gerente at Allegro PlayacarResponded 2 weeks ago

Dear Mr. Jon, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Reviewed 2 days ago

Small resort, clean, easy to get around. If you like participating in poolside activities it is the place for you. Felt safe. Buffet food was beyond bad. Poolside lunch was good. Question the cleanliness of the cups/ drinks poolside. 10/15 in our group got a...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank aprilrossnp
Response from Community M, Gerente at Allegro PlayacarResponded 2 days ago

Dear Mrs. April, Thank you for taking the time to share your comments about your recent vacation with us. It is with regret however that some aspects of our hotel did not meet your expectations; We are working with all the staff to give you...More

Reviewed 4 days ago

Let me say that we have been planning this family trip for awhile! My brother stayed at a different Occidental resort and they were booked during the time we could go. I reluctantly agreed to go. The weather last week was not good. We landed...More

1  Thank Charlie M
Response from Community M, Gerente at Allegro PlayacarResponded 4 days ago

Dear Mr. Charlie, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Reviewed 5 days ago

This was my first time out of the country. The all-inclusive was nice. The food could have been better. Was nice and quiet which was good since we were on our honeymoon. the staff was ok...had some issues when we had to find a hotel...More

2  Thank Corinne K
Response from Community M, Gerente at Allegro PlayacarResponded 4 days ago

Dear Mrs. Corinne, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Beachfront
Bar/Lounge
Breakfast included
Hotel Amenities
Children Activities (Kid / Family Friendly)
Breakfast included
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Babysitting
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Bar/Lounge
Tennis Court
Outdoor pool
Details
Price range
US$147 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Top resorts Hotel in Playa del Carmen
#62 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$147 - US$337 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#40 Top resorts Hotel in Playa del Carmen
#62 On the Beach Hotel in Playa del Carmen
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (5811)
Pool & Beach (1469)
Room & Suite (924)
Dining (353)
Amenities (84)
Family and Play Areas (82)
Business Centre & Event Rooms (13)
Questions & Answers
Ask a question
655beatrice
15 June 2018|
AnswerShow all 2 answers
Response from Maria G | Reviewed this property |
Is an area for people who has a time share, my friend has one that's why we could stayed in that particular area.
1
Vote
655beatrice
11 June 2018|
Answer
Response from Essexblonde | Reviewed this property |
Yes in the a la carte
0
Votes
Room Tips
"ask for a building location closer to the beach, or upgrade to First Club, second floor rooms have much..."
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"If you have a problem tell the staff and they will bend over backwards to solve the problem. Do not wait to..."
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"Better mattresses and better plumbing. Other than that the rooms are clean and spacious."
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"It would be nice if the First Club rooms were equipped with walk-in showers."
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