We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
8/10/2017 9/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Allegro Playacar

    Lote Hotelero No. 7 | Playacar, Playa del Carmen 77710, Mexico
    Hotel website
    Save
    Lowest prices for your stay
    Please select your travel dates.
    TripAdvisor uses this information to find you the lowest prices for your stay.
    8/10/2017 9/10/2017
     Book now! This hotel is likely to sell out soon.
    Lock in the lowest price from our partners
    US$256
    View Deal
    Traveller (5184)
    Pool & Beach (1362)
    Room & Suite (812)
    Overview
    • Excellent34%
    • Very good37%
    • Average16%
    • Poor7%
    • Terrible6%
    Travellers talk about
    “first club” (165 reviews)
    “thatched roof” (91 reviews)
    Wifi
    Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Family Rooms
    Poolside Bar
    Concierge
    Spa
    Wheelchair Access
    Dry Cleaning
    Tennis Court
    Kids Club
    Housekeeping
    Babysitting
    Private Balcony
    3.5 Star Hotel
    All hotel details
    Offers from Allegro Playacar
    Special Offer: Join my Barceló
    Hotel deals
    Deals
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
    • Check booking site for details
      US$256
      View Deal
    View all 5 deals
    Write a Review
    Reviews (5,102)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 2,724 reviews

    Reviewed yesterday via mobile

    This resort is the best! They make you feel like family as soon as you arrive. I want to give a special shoutout to all the staff especially the entertainment, they all work so hard to make sure you are having fun. Alejandro, Manu, and...More

    Thank Shaylyn P
    Reviewed 4 days ago via mobile

    We ended up here by default as our original trip to Cuba was cancelled. I could not be more happy that happened! What an amazing place this is, the staff is the best, from servers, front desk and maintenance crews, we have been treated beyond...More

    2  Thank Amberleigh D
    Response from Pablo M, Gerente at Allegro PlayacarResponded 3 days ago

    Dear Amberleigh D, Thank you for taking the time to share your feedback on TripAdvisor. We value all guest feedback as an opportunity to continue improving our services and products for our guests. All your comments have been passed to the manager of each area...More

    Reviewed 1 week ago via mobile

    A big thank you to the amazing entertainments team, they really know how to make you welcome and enjoy your stay. Alejandro, fernando, mario and manuel you are a great team and carry on with your great work. Much love for enrique from the bar...More

    1  Thank Georgia O
    Response from Pablo M, Gerente at Allegro PlayacarResponded 6 days ago

    Dear Georgia O, Thank you for taking the time to share your feedback of your recent stay. Thank you very much for choosing Allegro Playacar to stay on your vacation, your opinion is very important to us and we assure you that we will share...More

    Reviewed 1 week ago

    excellent location,waiters were friendly and tentative at all times.good shows at night as well.pool bar was awesome great guys and ladys keeping you entertained all day and night. would highly recomend to anybody looking to go to playa del carmenMore

    Review collected in partnership with Barcelo Hotels & Resorts
    1  Thank S3959YJpaulk
    Response from Pablo M, Gerente at Allegro PlayacarResponded 6 days ago

    Dear S3959YJpaulk; Thank you in advance for sharing your feedback with us and we are pleased to hear that the resort met your expectations We hope that we will be able to welcome you back to the Resort in the future to show you how...More

    Reviewed 1 week ago

    The quality of the food and services need improve. maybe, you need more than one hour for your check in, and the services for the host in reception could be very bad. The quality of the meals and rinks are very bad in comparison with...More

    Review collected in partnership with this hotel
    Thank JUAN C
    Response from Pablo M, Gerente at Allegro PlayacarResponded 1 week ago

    Dear Juan C, Please receive our most sincere apologies for not fulfilling your expectations regarding our gastronomy and all-inclusive service. The involved departments have been informed about your comments and we are sure they will help us to improve. We work very hard, striving to...More

    Royal Hideaway Playacar
    4,285 reviews
    #35 of 211 hotels in Playa del Carmen
     
    The Reef Playacar
    4,782 reviews
    #92 of 211 hotels in Playa del Carmen
     
    Grand Riviera Princess All Suites Resort & Spa
    8,368 reviews
    #82 of 211 hotels in Playa del Carmen
     
    ClubHotel Riu Tequila
    8,031 reviews
    #55 of 211 hotels in Playa del Carmen
     
    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Beachfront
    • Bar/Lounge
    • Spa
    • Breakfast included
    • Hotel Amenities
    • Children Activities (Kid / Family Friendly)
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$161 - US$293 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #46 Top resorts Hotel in Playa del Carmen
    • #53 Spa Hotel in Playa del Carmen
    • #57 On the Beach Hotel in Playa del Carmen
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 286
    • Reservation Options
    • TripAdvisor is proud to partner with BookIt.com, Booking.com, Hotels.com, Expedia, Barcelo, TripOnline SA, HotelsforEveryone, Orbitz, Travelocity, Hotwire, Cancelon, Evoline ltd and HotelQuickly so you can book your Allegro Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Occidental Allegro Playacar Hotel Playa Del Carmen ,
    • Allegro Playacar Occidental ,
    • Playacar Resort ,
    • Occidental Playacar ,
    • Playa Del Carmen Allegro ,
    • Allegro Playa Del Carmen ,
    • Allegro Playacar Riviera Maya, Mexico - Playa Del Carmen
    Add Photo Photos
    Traveller (5184)
    Pool & Beach (1362)
    Room & Suite (812)
    Dining (319)
    Hotel & Grounds (2781)
    Bathroom (89)
    Family and Play Areas (66)
    Business Centre & Event Rooms (11)
    Nearby
    ClubHotel Riu Tequila
    8,031 reviews
    .77 km away
     
    The Reef Playacar
    4,782 reviews
    .31 km away
     
    Royal Hideaway Playacar
    4,285 reviews
    .14 km away
     
    Grand Riviera Princess All Suites Resort & Spa
    8,368 reviews
    1.78 km away
     
    Nearby Restaurants
    Lara & Luca
    121 reviews
    1.49 km away
    Casa Sofia Playa del Carmen
    704 reviews
    1.50 km away
    Perche No Restaurante Pizzeria
    114 reviews
    1.26 km away
    Casa Cenote
    244 reviews
    1.07 km away
    Nearby Attractions
    Mexico Waterjets
    211 reviews
    1.12 km away
    Plaza Playacar
    447 reviews
    .46 km away
    Xaman Ha Aviary
    210 reviews
    1.19 km away
    Playacar Center Shopping Mall
    27 reviews
    .35 km away
    Ask a question
    Questions & Answers
    VacationSue49657
    14 September 2017|
    AnswerShow all 2 answers
    Response from ahastars11 | Reviewed this property |
    Never a problem , but we were there in August
    1
    Vote
    ElenaSR2010
    8 September 2017|
    Answer
    Response from Pablo M | Property representative |
    Our hotel doesn't count with Gym.
    0
    Votes
    Google Translation
    Magaliv86
    8 September 2017|
    Answer
    Response from Pablo M | Property representative |
    Yes, it is right from our lobbys
    1
    Vote
    Google Translation
    Room Tips
    "Get a room (if you want sleep) away from the stage, the entertainment is very loud but fun and goes on until..."
    Read review
    "You cannot change the size of the rooms. They're all very small."
    Read review
    "Pool/beach end rooms are further down but only about a 5 minute walk to the restaurant & entertainment"
    Read review
    "Our room smelled la little musty but it was clean and comfortable."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing