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    Sandos Playacar Beach Resort

    Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
    011 34 971 78 33 02
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    Traveller (13229)
    Pool & Beach (3521)
    Storyboard
    Overview
    • Excellent53%
    • Very good32%
    • Average10%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “meeting point” (467 reviews)
    “riviera section” (364 reviews)
    “cupcake cafe” (334 reviews)
    Free Internet
    Free Parking
    Breakfast included
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Kids Club
    Butler Service
    Housekeeping
    Shuttle Bus Service
    Babysitting
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Sandos Playacar Beach Resort
    Special Offer: Package Deal
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    Rooms
    1 Jan2 Jan
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    1 room, 2 adults, 0 children
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    Write a ReviewReviews (13,288)
    There are newer reviews for Sandos Playacar Beach Resort
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    4,091 - 4,095 of 6,850 reviews

    Reviewed 1 November 2012

    You have to wonder about some of these negative reviews. Are they from real people. Who knows? Anyway, we went to Sandos the past July (2012) because a friend recommended it. The beach was absolutely beautiful, the room was wonderful as well. My wife and...More

    Thank Shawn M
    Reviewed 30 October 2012

    This was our 3rd trip to Sandos and its amazing as ever! I read so many reviews on here saying bad things and i simply do not understand. Myself and my boyfriend both work in the hotel industry so we should be more crirtical than...More

    3  Thank Tabiner83
    Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 18 November 2012

    Dear Guest. I would like to thank you for taking your time to share your experience with our readers. We are glad to here you had a great 3rd time visit Sandos Playacar Beach Resort & Spa and take home a wonderful experience. Our Adult...More

    Reviewed 30 October 2012

    We stayed in the adult section and as promised it was quiet. We were impressed by the hotel ammenities and the spacious clean room. The staff was fantastic and were very helpful. The adult section pool was clean and well laid out, the staff at...More

    1  Thank Carrie R
    Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 6 November 2012

    Dear Guest. Thank you for your comments. Your feed back is very important to us. It`s thanks to our guests comments that we can improve our services in order to provide a unique experience and guest satisfaction. Your feed back is very important to us....More

    Reviewed 29 October 2012

    We booked two weeks. The first week we had a room beachfront. The view was great but the main pool was to the side of us and we decided to see if we could move to the all adult section. The ADULT section has a...More

    4  Thank Beachcouple178
    Reviewed 28 October 2012

    I was at the resort from October 23, 2012 through October 26, 2012. Everything started off okay, but I was immediately dissappointed with the room. There are tiny black bugs crawling all over the rooms. They are unavoidable. The beds and pillows are hard as...More

    5  Thank Michelle S
    Response from Sandos_Playacar, General Manager at Sandos Playacar Beach ResortResponded 30 October 2012

    Dear Guest, Thank you for sharing your experience at Sandos Playacar Beach Resort and Spa. We regret to hear that you were disappointed with your stay; we appreciate the possibility to know those aspects that you consider need improvement. We will forward your review to...More

    Royal Hideaway Playacar
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    About
    Amenities
    • Top amenities
    • Pool
    • Beachfront
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Room Service
    • Spa
    • Breakfast included
    • Free Internet
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Room Service
    • Children Activities (Kid / Family Friendly)
    • Meeting Rooms
    • Shuttle Bus Service
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Babysitting
    • Airport Transportation
    • Conference Facilities
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Bar/Lounge
    • Spa
    • Tennis Court
    • Hot Tub
    • Adult pool
    • Outdoor pool
    Details
    • Price range
    • US$216 - US$565 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #25 Family Hotel in Playa del Carmen
    • #32 Top resorts Hotel in Playa del Carmen
    • #41 Luxury Hotel in Playa del Carmen
    • #43 Spa Hotel in Playa del Carmen
    • #44 On the Beach Hotel in Playa del Carmen
    • #53 Romantic Hotel in Playa del Carmen
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 819
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Booking.com, BookIt.com, Hotels.com, Hotwire, Travelocity, HotelsforEveryone, getaroom.com, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Sandos Playacar Beach Hotel ,
    • Hotel Sandos Playacar Beach ,
    • Beach Playacar Resort Sandos ,
    • Sandos Playacar Resort ,
    • Sandos Playa Del Carmen ,
    • Gala Resort Playacar ,
    • Sandos Gala Playacar ,
    • Sandos Playacar Mexico ,
    • Sandos Resort ,
    • Playacar Sandos
    Add Photo Photos
    Traveller (13229)
    Pool & Beach (3521)
    Room & Suite (1762)
    Dining (909)
    Hotel & Grounds (6679)
    Family and Play Areas (426)
    Bathroom (228)
    Business Centre & Event Rooms (143)
    Nearby
    Nearby HotelsSee all 213 hotels in Playa del Carmen
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    Ask a question
    Questions & Answers
    Lindsay S
    13 December 2017|
    Answer
    Response from mrskleist | Reviewed this property |
    yes
    0
    Votes
    canuckfanBc
    12 December 2017|
    Answer
    Response from GUILLERMO S | Reviewed this property |
    Hi, as far is i know, they have ATM's That are Visa/Mastercard accepted , also you can pay with american dollar's and Mexican pesos. I hope this could be helpful. Regards
    0
    Votes
    Google Translation
    srlbjl
    8 December 2017|
    AnswerShow all 2 answers
    Response from JluvsPlaya |
    Members only.
    1
    Vote
    Room Tips
    "Second floor south side"
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    "beach front"
    Read review
    "If you are not traveling with children worth it to book the Adults Only section"
    Read review
    "I was barely in the room but I wish my room had a better shower door. It was old and didn’t shut properly."
    Read review
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