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Sandos Playacar Beach Resort

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11,334 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,078: English reviews
st. louis
Reviewed 19 March 2011

The accomodations at the Riviera Section were very nice but the beds and pillows were very hard. The food is just okay, it gets old after awhile. The major, major plus for this resort is the incredible staff with the exception of the desk managers who were rude on every encounter (Luis Gomez and a female with blond hair). My...

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1Thank juju53015
Stellarton, Nova Scotia
Reviewed 19 March 2011

If someone is giving this resort a bad review I guess they wouldn't be happy anywhere!!!! We LOVED IT. We stayed in the Riveria Section and our room was large, clean and loved the tub! The staff were awesome. We've been to another resort last year and the staff here were outstanding. Very very friendly and always smiling and greeting...

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3Thank Halefamily
Alton, Illinois
Reviewed 16 March 2011

I usually don't write reviews, but seeing as how I read them like crazy before booking our trip, I wanted to share our experience with this hotel to help anyone thinking about staying at this resort. My husband and I were at Sandos from Feb 27, 2011 - March 3, 2011. First of all, the thing to remember about all...

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3Thank kjdondan
Auburn, MI
Reviewed 15 March 2011

The room reeked of mold, we had to leave the doors open to remove smell, at night the smell woke us up. The staff were rude and had no consideration for sleeping times, they woke us up unnecessarily 3 times during our 5 day stay. My definition of rude includes fat jokes and other jokes in spanish about my sister...

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3Thank BrendaAuburn_MI
Franklin, Illinois
Reviewed 15 March 2011

Loved the area of course. The resort was a monster, but the food was better than average, the drinks were tasty, the beach was sandy and we had the chance to walk off the guacamole and chips before eating more. It just took a small rearrangement of strategies to make it all work. We simply got dressed for the beach...

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1Thank abenttree
Dayton, Minnesota
Reviewed 14 March 2011

My husband and I have traveled many times in Mexico and the Playa del Carmen area is our favorite. We like clean, fun, nice places with perfect beaches and Sandos fit the bill. We had a junior suite which seemed new and was far from the ocean and surrounding a quiter pool. There was a shuttle every five minutes to...

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3Thank funninsunnin
Oakville, Canada
Reviewed 14 March 2011

We spent 6 night at this resort. The highlights of our experience are as listed below: 1) Food - great variety, fresh, in abundance 2) Grounds - well maintanined, meticulously clean 3) Safety - A++ - all construction areas fenced around and demarcated, wet floor warnings instantly displayed whe napplicable 4) Beach, facilities - well maintained, great 5) Service, staff...

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Thank Francesco_L
Richmond, Virginia
Reviewed 14 March 2011

My husband and I recently returned from a 6 night stay at the Sandos Playacar Beach Resort & Spa in Playa del Carmen, Mexico. We are from Virginia so we really needed to get away from the frigid winter weather, but we also wanted to travel on a budget. So, we took a chance and booked the trip with IMS...

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3Thank snv4u
Atlanta, Georgia
Reviewed 13 March 2011

We just came back from this resort and I have to say they have great stuff from the check inn drivers cleaners restaurant kids club all of them just want you will be happy and have fun all time! The only problem that they have to much outdoor actives and if you come to relax you need to know that...

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Thank zik_10
Winnipeg, MB
Reviewed 12 March 2011

Our group of 10 did have a very nice stay at Sandos, but there a few changes that could be made to make it better. We stayed in the older section which is nice and close to the beach. The new section is about a 5 minute walk away. Positives: The location of this hotel is great. It's about a...

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2Thank mrmca

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €184 - €483 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#30 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#38 Luxury Hotel in Playa del Carmen
#41 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,162 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Tipping goes a long way (especially to your bartenders), which is very common not just here, bit every location here.”
 of 5 bubbles tbird1199, 9 Dec 2016 | Read review
“Ask for a room close to the beach”
 of 5 bubbles tfiller51, 7 Dec 2016 | Read review
“Definitely request rooms closer to the beach.”
 of 5 bubbles jessicamF1338PU, 6 Dec 2016 | Read review
“We had a pool view and it was great”
 of 5 bubbles Rockyreward, 6 Dec 2016 | Read review
“If you want an ocean view don't stay in the Junior Suite.”
 of 5 bubbles 347raquelh, 4 Dec 2016 | Read review
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