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Sandos Playacar Beach Resort

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11,324 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,074: English reviews
california
Reviewed 22 May 2011

We booked our Sandos Playacar trip since I found an amazing on line deal and jumped at the chance to return to Playa. I could not believe what we got for the price! We booked a standard room and were given a room in the Riviera section on the third floor at check in. Check in was easy, no lines,...

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4Thank alavio15
minnesota
Reviewed 20 May 2011

This was the perfect place to take our vacation. With getting an amazing deal at this hotel, I wasn't sure what to expect. We traveled with 8 friends and everyone enjoyed it! Check in took over an hour which was the only downfall.... after that we all had a blast. We had two couples in the new section and two...

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6Thank mrsmithMinnesota
Vancouver
Reviewed 18 May 2011

First of all I would like to say that I have been to many all- inclusives in Mexico and Cuba and I can definetly say that this is the ONLY one that I would recommend to my friends and family. As you read other reviews you will see that the negative comments are usually about check- in which I definetly...

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12Thank curiousbugVancouver
Hayward, California
Reviewed 18 May 2011

I was in Playa 15 years ago and loved the sleepy little village. Today it is a huge behemoth of resorts that sadly disappointed one who wanted the peace and beauty of the solitary beach. We first arrived to a receptionist (Lana) who talked on the phone the whole check-in and was rather dismissive (no worries we got used to...

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3Thank Coffae
Meridian, Idaho
Reviewed 18 May 2011

I rely heavily on TA reviews when I choose my hotel, so I hope this review is helpful for those who are thinking of staying at Sandos Playacar. My stay was from May 6-13th on a very great deal from a travel website. This was my second stay in the PDC area at an all inclusive. My other experience was...

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22Thank NurseLovesVacation
sussexwasp
Reviewed 18 May 2011

Just returned this morning following a week there. Went this time last year too and it was every bit as good. Staff, food, basically everything in and around the resort areas is excellent. I will go for a third time. Food highlights. Le Gourmet and El Gaucho. Both are on a par with each other in terms of the quality...

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1Thank Ralph C
Kelowna, Canada
Reviewed 18 May 2011

Me and my family went here for two weeks. I am fourteen years old, and I have two younger brothers. We stayed here from December 11th to the 25th. I must admit that it was torture leaving the resort after acquiring so many wonderful memories, especially on Christmas. I cannot wait for the next Christmas season to begin. Anyways, here...

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3Thank djsandra
London, United Kingdom
Reviewed 16 May 2011

good point: big lobby. well treated garden. buffet has many choices. bad point: Push and push for sales activity. very unfriendly reception staff. at the reception the staff is unfriendly and talks like machine-gun. During sleeping (2 a.m.) We got telephone call from the reception and we were requested to turn off TV volume. We did not use TV, because...

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11Thank ldv777
Ferron
Reviewed 16 May 2011

the location etc is great. However the service is awful several of the employees rude and I got really tired of being lied to about hours for the shops, reservations etc. everything closes at 5:00 p.m. just as its cooling down and would be a great time to bike etc. but its all closed. The bike shop was closed apparently...

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3Thank hlemon
Montreal, Canada
Reviewed 16 May 2011

Our first trip to a Sandos Hotel and I must say that it was a very pleasant one. After a desapointment of having to carry our suit cases (in a 4.5 stars, you should not have to do this) ourselves to our room and being directed in a very casual manner, the rest of our vacation turned out to be...

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2Thank De-Ri-51

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €185 - €485 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#31 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room close to the beach”
 of 5 bubbles tfiller51, 7 Dec 2016 | Read review
“Definitely request rooms closer to the beach.”
 of 5 bubbles jessicamF1338PU, 6 Dec 2016 | Read review
“We had a pool view and it was great”
 of 5 bubbles Rockyreward, 6 Dec 2016 | Read review
“If you want an ocean view don't stay in the Junior Suite.”
 of 5 bubbles 347raquelh, 4 Dec 2016 | Read review
“The beach front rooms need an upgrade but loved being close to the beach and all activities.”
 of 5 bubbles ZumbawithGloria, 4 Dec 2016 | Read review
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