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Sandos Playacar Beach Resort

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11,288 Reviews from our TripAdvisor Community

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There are newer reviews for Sandos Playacar Beach Resort
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Showing 6,055: English reviews
Sugar Land, Texas
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 June 2011

Pros a la carte dinners perfect white beach good shore activities good nightly activities good waiter staff (if you tip them dollar 2 or so :) ). Cons: lunch and breakfast buffet not very good and too many birds around trying to poke in your food. they should install glass windows to stop the birds. really enjoyed our stay.beach was... More 

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2 Thank MJkSugarLand_Texas
Cancun, Mexico
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 17 June 2011

My wife and I just came back from a very short break from job of 4 days we spent at Sandos Playacar. Our room was a poolview third floor. It was very easy to come back and forth to the room once at the pool or the beach. I think we were lucky that the hotel was not totally full... More 

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1 Thank angelrojas100
Raleigh, North Carolina
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 16 June 2011

Visited with my husband and two of our friends, and we all had an amazing time. We originally booked two rooms next to each other, but the hotel accomodated us nicely in separate rooms, me & my hubby were in the beachfront suite- hotel-sized room- extremely clean, lovely asian decor, and our friends in the haciendas (1 BR suite- actually... More 

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4 Thank Meowsayskitty
Lexington, Kentucky
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 14 June 2011

This was our last hotel before we went home. We had stayed at an iberostar and Royal Tulum so werent sure how this would stack up. Found the beach and buffet area very crowded, but nice beach and plenty of chairs. The buffet food was very good, Good selection of meats, salads fruits and soups. I forgot to try the... More 

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9 Thank sswingfieldky
Allen, TX
1 review
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2011

We were a group of 16, 8 kids and 8 adults. Ages for adults were 36 to 47 and kids ranges were 2 to 10. We are all non travelers. My husband and I have been to Sandals St Lucia, Melia Caribe Punta Cana and Secrets Maroma Beach. Our trip was 6/4 to 6/11. All travel and transportation was good,... More 

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12 Thank bradyandkatiesmom
Dallas, Texas
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 13 June 2011

I bought this trip in that coveted Travelocity package that was so cheap and feared for the worst. Surprisingly, there were no gimmicks. We were treated the same as those who paid thousands. This resort is huge! It is kept very clean, music playing on overhead speakers at all times and staff greets you as you pass. Beach is gorgeous!... More 

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Thank Pinkpiff
Washington DC
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 12 June 2011

Arrived at Sandos Playacar on May 17th. Upon checking in they didn't have the rooms we were promised via e-mail. They put us in a jr suite and promised to move us as soon as the rooms promised were available. We were moved 2 days later to the wonderful ocean front rooms originally promised to us. Our room rate was... More 

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3 Thank teamsandor
Maryville, Tennessee
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 12 June 2011

My husband and I just returned from the Sandos yesterday. While there we had money and jewelry taken from the safe in our room. We didn't realize it until we got home and opened our jewelry bag and counted our money. It happened on our last night's stay so when we were ready to leave the next morning we just... More 

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13 Thank floyd55184
Gold Coast Hinterland, Australia
Level Contributor
26 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 10 June 2011

We just returned from a 12 day holiday and although we usually don't return to places but prefer to try out new things every year we would love to be able to return to Playa del Carmen and would definitely book into the Sandos Playacar again. We had an amazing time and our two older children were really upset to... More 

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16 Thank MelHH
Ansoniea
1 review
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 10 June 2011

We had an awesome time at this resort. Everything was included and was superb. We stayed for eleven days, ten nights and we can't wait to go back. It was my spouse and I along with our two younger children ages 7 and 6 months. We were not charged for the children and the cost for us adults was less... More 

Helpful?
14 Thank Relaxing41G

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €206 - €499 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#31 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#39 Luxury Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,148 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Riviera Junior Suite Select Club Adults only corner room lobby/pool side view. Nice room and good features. Very comfortable beds.”
 of 5 bubbles sabalas2016, 2 Dec 2016 | Read review
“adult only section was very nice room 9240 is about as far away from the lobby as you can get. It was pool view and quiet.”
 of 5 bubbles smalltown402, 1 Dec 2016 | Read review
“pray or hope you can find Ingrid”
 of 5 bubbles maureensfamily, 30 Nov 2016 | Read review
“adult only offers better overall amenities but are farthest from the beach. they have a cart to drive you.”
  • jr. suite
  • jr suite, adult section
 of 5 bubbles squeezy33, 27 Nov 2016 | Read review
“Make sure to get a pool view room in the adult only section and not room 9208”
 of 5 bubbles DEBW1954, 27 Nov 2016 | Read review
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