We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Want the lowest hotel prices? You're in the right place. We check 200+ sites for you.

Sandos Playacar Beach Resort

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
Professional photos
Sandos Playacar Beach Resort
View Map
{"widget":{"name":"ibex_baseline_photo_carousel","template":"ibex_baseline_photo_carousel__widget","dust":{"nav_controls":"ibex_baseline_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_baseline_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

11,574 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 6,172: English reviews
Windsor, Canada
Reviewed yesterday NEW

This was our fourth visit to Sandos Playacar but this time we stayed in the Select Club since our boys had turned 18. We stayed in a beautiful Master Suite with another room next door for the teens. The Master Suite is a beautiful room for people wanting a romantic getaway, complete with jacuzzi tub for two on the very...

 Report
Helpful?
Thank rubyq
Massachusetts
Reviewed yesterday NEWvia mobile

When we got there we were upgraded to the adult side vip. The room was really big and next to the pool. The restaurants were amazing and the food delicious, they had so many options of food and let's talk about the drinks they were amazing. What I love the most was the people, they were so nice and made...

 Report
Helpful?
Thank Estefa213
Reviewed yesterday NEWvia mobile

The resort itself is not without it's issues but that's not what this review is about. I'm writing this review about the people who worked there that really stood out and made our stay memorable. Firstly, in the family section the Blue Riviera were two employees who deserve a lot of credit. The bartender Candido Dzib, provided incredible and personal...

 Report
Helpful?
Thank alsoDJ
Nelson, British Columbia, Canada
Reviewed yesterday NEW

Great spot on a prime peace of beach. Food was standard all inclusive eats. Beach bar was great! Lots to do for the kids and adults alike. The rooms clean...4 star all the way. Actually planning on going back to the area and staying at its sister resort....eco caracol...so we might have to swing by for a beach day!

 Report
Helpful?
1Thank Staci P
Ontario, Canada
Reviewed 2 days ago NEW

We just returned from a family wedding held at this resort. Being January we had some rain and overcast days that left the rooms a bit musty but dehumidifiers are available. This resort may be aging but they are diligent in maintaining appearance and services. The staff couldn't be more gracious and helpful, we dined at all the A la...

 Report
Helpful?
Thank normans72
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We apreciate it very much that you took your time to share you opinion about our hotel with this travel community. We apreciate the fact that our staff had such a great impact in your vacations and you can be sure that both Maria and Miriam will receive your praises for a job well done. We, also, would...

Reviewed 3 days ago NEWvia mobile

This place is amazing from the food to the activities and the resort itself e retuning was great we stayed in the adults only section the swim up bar was great!!! We ordered food thru from service and and it was always great and can quick!! This place was amazing we're goin back!!!

 Report
Helpful?
1Thank Carolyn F
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We apreciate very much that you took the time to write us your important review. We are very happy to learn that you had a great vacation at our beautiful resort and that you are already planning your return to Sandos Playacar Beach Resort. We look forward for the opportunity of welcoming you back to our hotel so...

Doncaster, England, United Kingdom
Reviewed 3 days ago NEW

Nice hotel but spread out. There a a number of a la carte restaurants and we did not have to book any but that could have been because the hotel was not full. Some refurbishment has taken place & some ongoing. Will be really nice when finished. Breakfasts were buffet style with a good choice plus the usual omelette station....

 Report
Helpful?
1Thank David C
Reviewed 3 days ago NEW

In advance we had very very great holidays at sandos playacar. We stayed there for 15 days over the new years eve. The event at this night was amazing. "Michael Jackson" has appeared at this night, we heard that this was the first time where they performed the "new" show -> amazing. We noticed before we stayed there that some...

 Report
Helpful?
1Thank Sven K
Preston
Reviewed 4 days ago NEW

Me and my husband have just returned from an amazing holiday at this lovely hotel in stunning surroundings. First class service across the whole hotel from cheerful staff who work so hard to give 110%. Special mentions go to the delightful Elena from the Spa who works tirelessly and is always smiling and the Concierge team especially young Robuerto who...

 Report
Helpful?
1Thank TCBPreston
Kansas City, Missouri
Reviewed 4 days ago NEW

We continue to love the value of this resort so we keep coming back. Others obviously feel the same, as we keep running into the same guests each year! Some are members, but some, like us, just realize that this is the best bang for the buck out there. You'll certainly find fancier, but you'll pay a whole lot more...

 Report
Helpful?
2Thank Anita L
Sandos_Playacar, General Manager at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are very thankfull for all your kind words towards our hotel and staff. It is very important for us to learn that on your 6th visit you still found new features in our hotel and new ways of having a great time in our company. We apreciate your kindness towards our staff members and you can be...

12,038 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (11584)
Viewed
Pool/Beach Area (3035)
Viewed
Room/Suite (1135)
Viewed
Bathroom (201)
Viewed
Dining (778)
Viewed
Family/Play Areas (371)
Viewed
Hotel & Grounds (1901)
Viewed
View from Room (322)
Viewed
Business Centre/Function Rooms (131)
Viewed
4:20
Videos (11)
Viewed
Other (3699)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (406)
Viewed
Amenities (67)
Viewed
Beach (19)
Viewed
Double Standard Room (64)
Viewed
Hacienda Teya (69)
Viewed
Pool (42)
Viewed
Dining (27)
Viewed
Standard Room (43)
Viewed
The Hotel (75)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (48)
Viewed
Other (48)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Playa del Carmen hotels
8.8 km away
Sandos Caracol Eco Resort
Sandos Caracol Eco Resort
#68 of 213 in Playa del Carmen
11,627 reviews
0.2 km away
Iberostar Quetzal Playacar
Iberostar Quetzal Playacar
#43 of 213 in Playa del Carmen
4,290 reviews
1.4 km away
The Reef Playacar
The Reef Playacar
#86 of 213 in Playa del Carmen
4,041 reviews
Show Prices
Show Prices
Show Prices
0.1 km away
Iberostar Tucan Hotel
Iberostar Tucan Hotel
#40 of 213 in Playa del Carmen
6,107 reviews
3.9 km away
Gran Porto Resort
Gran Porto Resort
#28 of 213 in Playa del Carmen
9,060 reviews
3.1 km away
Occidental at  Xcaret Destination
Occidental at Xcaret Destinatio...
#69 of 213 in Playa del Carmen
11,054 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Concierge
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €194 - €427 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sandos Playacar Beach Resort 3.5*
Number of rooms: 819
Reservation Options:
TripAdvisor is proud to partner with Booking.com and BookIt.com so you can book your Sandos Playacar Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#32 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Spa Hotel in Playa del Carmen
#43 On the Beach Hotel in Playa del Carmen
#55 Romantic Hotel in Playa del Carmen
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,218 questions
Ask a question

See all questions (1218)

Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a second story with balcony overlooking the pool.”
 of 5 bubbles normans72, 16 Jan 2017 | Read review
“Select Adult Club ist ein muss!”
 of 5 bubbles svenk0, 15 Jan 2017 | Read review
“We stayed at their sister resort, Sandos Caracol Eco Resort”
 of 5 bubbles mhershey, 10 Jan 2017 | Read review
“Ask for bottom floor. The elevator is unreliable. We had issues but all was taken care of with a smile and in a timely manner.”
 of 5 bubbles 686camir, 10 Jan 2017 | Read review
“Expensive ocean views are dated, smaller rooms. Best bang for buck:Riviera sec only 5 min nice walk to beach. Unsure of Haciendas or Adult”
 of 5 bubbles seabelle27, 9 Jan 2017 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay