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Very nice resort, food and facilities. if you are traveling without children, it's a good idea to upgrade to select adult-only, which comes with lots of extras, such as separate hotel section, pool, bars, some restaurants, and the beach area. A-la-cart restaurants are good, but...More
We have a timeshare at this resort and we have been visiting this resort for the last seven years with multiple visits per year. The people are very friendly and very hard-working and always greet you with a smile they remember you welcome me back...More
Every thing was fine except the wait staff could not speak or understand English even in the best restaurants at the resort. It was very difficult to communicate at all times. Someone explained to us that they would have to pay more for English speaking...More
The hotel personnel was incredible. Every one that crossed out path was polite, helpful and friendly. The room was clean and nice. Excellence choice of restaurants and food. I had a wonderful time. Would definitely visit again.More
Thank Beverly M
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded yesterday
I would like to thank you for choosing Sandos Playacar Beach Resort as your holiday destination.
We are glad to know that you had a wonderful vacation with us. It is rewarding to know that you left with such a positive impression of...More
I just wanted to compliment Marisa Dzib on a fantastic job. We made it a point to sit in her section for breakfast and lunch on a daily basis. She was always there with a smile and great service. Always remembered what our drinks were...More
Thank Paul G
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded 3 days ago
Thank you for sharing your impressions about your recent stay at Sandos Playacar Beach Resort, we truly appreciate your preference.
It is great to know you left with such good memories of the attention provided by Marisa at the buffet. For sure she...More
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, ...Morewithin walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. Less
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.