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Sandos Playacar Beach Resort

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Sandos Playacar Beach Resort
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11,964 Reviews from our TripAdvisor Community

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Showing 6,335: English reviews
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Halfmoon, New York
Reviewed yesterday NEW

This is an average resort in Riviera Maya area of Mexico. Food was average, service was good along with entertainment. Lots of vendors to buy cigars, jewelry, souvenirs at night in the courtyard. Not too far from Playa DelCarmen which is a fun visit.

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Helpful?
2Thank Mark A
United States
Reviewed yesterday NEW

I made a reservation for a colleague coming to Playa del Carmen to work with a local customer. I made a reservation for Saturday and Sunday nights, but our work got extended one more day so I went to the Hotel's front desk to ask for a one night extension (Monday night, usually a slow night). Nuria, at the Front...

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Helpful?
1Thank JacquelineV
Saskatoon, SK
Reviewed yesterday NEW

Just came back from Sandos Playacar Resort (Mar 8-14). This is our first time visiting this resort and I must disclaim I had the luxury of having Elite privileges due to the generosity of a friend’s timeshare purchase. However, all of the Elite accommodations were full so we had to stay in the renovated family section. The room itself was...

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Helpful?
Thank holidayfun2008
Eau Claire, Wisconsin
Reviewed 2 days ago NEW

We stayed at Sandos 3 years ago with 3 of our children and were very disappointed at the the way things had changed including food, drinks, and service. We were traveling with no kids this time. We paid extra for an early flight to be able to enjoy the day at the resort. The line was not very long for...

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Helpful?
1Thank sixwhitneys
Reviewed 2 days ago NEW

The resort is clean & beautiful. Wonderful beach and great food. We did need to change rooms initially due to a musty ordor - but the second room fine. The staff members were truly top notch! Zayas - the young man that set up with the spa - was so friendly - and spoke great English! He really does a...

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Helpful?
Thank Jennifer L
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear Guest, While extending you a warm regard, I would like to sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to read that you fully enjoyed our hotel and the services as well as the attention from our members, especially Zayas and Daniel who are...

Plano, Texas
Reviewed 2 days ago NEW

This place is Great, we stayed there for a week. Great experience with an all inclusive. Will come back soon. Food is great, all you can eat, if you get upgraded you get even free unlimited Drinks. can't beat that.

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Helpful?
Thank Patrick H
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear Guest, We are very pleased to know that you had a fabulous time during your recent stay at Sandos Playacar Beach Resort. We are very happy to see that you did the most of your vacation and left with the desire to return in the future. Rest assured that we will not only keep up the good work, but...

Reviewed 3 days ago NEW

My husband and I stayed at Sandos Playacar for four nights. The resort is kind of old but well maintained. They didn't have any room available in adults only section so we had to stay at the family section. The beach was the best part, entertainment was awesome, and the food was great. They have several a la cart restaurants...

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Helpful?
2Thank Niloo A
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are very happy to know that you fully enjoyed our hotel and the services as well as the attention from our members, especially Marienela, Luciano and...

Minnesota City, Minnesota
Reviewed 3 days ago NEWvia mobile

We recently spent 10 days on the resort and had a great vacation. The beach was excellent as well as the bars and restaurants. We would recommend this resort to all of our family and friends. Also we would like to thank David and Jocelyn for the excellent service in the royal elite pool and beach area.

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Helpful?
1Thank Elijah P
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply thank you for the review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are glad to see that you, as member of the vacation club Royal Elite, enjoyed the services and attention from our members, especially David and Jocelyn who are indeed...

Reviewed 3 days ago NEWvia mobile

Want to start off by saying the staff here is excellent. They do everything in there power to make your stay the best. The food getting alot of bad reviews on here and I find those to not be true. The food here is top notch, and the buffet was better then any I've been to in the US. We...

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Helpful?
Thank Richard S
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for the nice review you have posted regarding your recent stay at Sandos Playacar Beach Resort. We are glad to see that you, as new member of the vacation club Royal Elite, enjoyed the services and attention from our members. We hope to...

Temecula, CA
Reviewed 4 days ago NEWvia mobile

We are currently here at this resort in the adults only section. The room is nice, and clean. It actually appears that it was recently renovated considering it smells like paint, I found a ruler at the sink and the clips that hold up curtains are in the drawer next to her bed. We had no remote control, and I...

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Helpful?
1Thank jvhawaii
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are sorry to see that you have mixed feelings regarding your current stay with us at Sandos Playacar Beach Resort. I would kindly ask you to approach our front desk in to review with our staff, if we can move you to a closer room. If is possible you can write to me to the mail address...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €183 - €382 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#33 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#41 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#44 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get ocean view! It is a bit of a hike to the restaurants - but worth the walk!”
 of 5 bubbles 344jenniferl, 26 Mar 2017 | Read review
“Second floor or a corner room.”
 of 5 bubbles kevinw22, 24 Mar 2017 | Read review
“Adults Only”
 of 5 bubbles salmon525, 23 Mar 2017 | Read review
“"Long walk to main areas from Riviera section"”
 of 5 bubbles raqueld922, 23 Mar 2017 | Read review
“Basic family rooms near main pool very very convenient. Upgrade not necessary”
 of 5 bubbles 316rickf, 20 Mar 2017 | Read review
5 of 5