We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandos Playacar Beach Resort

{"scriptFlags":null,"containerAttributes":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
About
Location
Cleanliness
Service
Value
Certificate of Excellence
Sandos Playacar Beach Resort is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue, and only forty-five minutes from the Cancun International Airport; the pier serving ferries to Cozumel is a short distance from our property. Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, pristine biking paths, and Mayan ruins, accessible to the public for hiking. The Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum and Chicen-Itza.
Read more
Property amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Tennis Court
Children Activities (Kid / Family Friendly)
Free Internet
Wheelchair Access
Meeting Rooms
Shuttle Bus Service
Dry Cleaning
Hot Tub
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Babysitting
Airport Transportation
Public Wifi
Conference Facilities
Adult pool
Outdoor pool
Breakfast Available
Sauna
Show more
Room features
Suites
Non-Smoking Rooms
Family Rooms
Good to know
HOTEL STYLE
Safe
Park View
HOTEL CLASS
Location
Full view
Getting there
Cozumel Airport19 km
Cancun Airport54 km
See all nearby hotels
Nearby restaurants
See all nearby restaurants
Nearby attractions
See all nearby attractions
Reviews (15,664)
Filter reviews
7,526 results
Traveller rating
3,547
2,488
896
338
257
Traveller type
Time of year
LanguageEnglish
More languages
3,547
2,488
896
338
257
Show reviews that mention
All reviews meeting point riviera section cupcake cafe adult section avenue bar hacienda suites le gourmet cordero festival buffet grand buffet premium bar italian buffet select club swim up bar elite pool kids club family section
FilterEnglish
Updating list...
1 - 5 of 7,526 reviews
Reviewed today via mobile

Sandos! They throw the most amazing weddings. They have an amazing team of coordinators who literally bend over backwards to make your experience everything you want it to be. I cannot say enough great things about Monserrat! She was our wedding coordinator, who came to...More

Date of stay: December 2018
Thank Jasmin Sue R
Reviewed today via mobile

We stayed in the adults only section facing the ocean. While the rooms are a little older, the view is awesome and the room more than sufficient. We enjoyed the food. The quality and variety was especially good at the main buffet. It was nice...More

Date of stay: December 2018
Thank Csalvatore12
Reviewed yesterday

Thanksgiving & Sandos Playacar Beach Resort has become a yearly tradition. This is our 3rd year in a row that we have spent Thanksgiving here. We love the resort. The staff is amazing, the food is delicious, the beach is 2nd to none. We always...More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank TheBeachqueen
Reviewed 2 days ago

Food and restaurants were amazing!!!! there is a taco truck, a cupcake cafe with amazing coffees, a pancake restaurants and mexican, the italian restaurant was so good! clean everywhere, friendly and effectif staff! Jose at the beach bar was so nice and smiling and happy...More

Date of stay: December 2018
1  Thank Iguane2013
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded yesterday

Dear guest, On behalf of all the members of Sandos Playacar Beach Resort, I would like to sincerely thank you for choosing our hotel to spend your vacation and for sharing your comments regarding your recent stay with us. We are extremely happy to read...More

Reviewed 2 days ago

Overall stay was good our room was not close to buffet and resort shops but the shuttles were always available one driver Fernandine was extremely polite always pleasant and available. The beach was amazing, and the new pool was beautiful.More

Review collected in partnership with this hotel
Date of stay: November 2018
Thank LaRonda B
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded yesterday

Dear guest, Thank you for sharing your impressions about your recent stay at Sandos Playacar Beach Resort. It is always regarding to know that our guests left with a great impression of our facilities and the attention provided by our staff. It will be a...More

View more reviews
Questions & Answers
Ask a question
Rick O
16 December 2018|
Answer
Response from Janice S | Reviewed this property |
Yes all of the adults only amenities have been moved to the beach section.
1
Vote
J4752FYdang
15 December 2018|
Answer
Response from CDplayer | Reviewed this property |
yes, all done by card - and accordingly a cost if you happen to lose one - taking your towels off resort would appear to be OK, but obviously at your own risk of loss -
1
Vote
Room Tips
"My only complaint of the room was a faint musty smell assuming from the humidity otherwise everything else..."
larondab2016
2 days ago
Read review
"the best are the hacienda jr suites, try to get a 1 floor rooms, better access to the jacuzzi."
gabrielacV9618NF
1 week ago
Read review
"Make friends with the staff. Practice your language with them."
lkholthaus
1 week ago
Read review
"Adults only side!"
FarAway288272
1 week ago
Read review
Show More 
PRICE RANGE
US$195 - US$498 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sandos playacar beach hotelhotel sandos playacar beachbeach playacar resort sandossandos playacar resortsandos playa del carmengala resort playacarsandos gala playacarsandos playacar mexicosandos resortplayacar sandos
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
950
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing