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Sandos Playacar Beach Resort

ElvolineUS$280*
View Deal
Certificate of Excellence
08/05/2017 09/05/2017
1 room 2 adults 0 children
US$321*
US$280*
Great Deal
US$292*
US$305*
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Sandos Playacar Beach Resort
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12,122 Reviews from our TripAdvisor Community

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Macedon, New York
Reviewed yesterday NEW

Amazing property to spend vacation with family and friends ,,,,the beach and the service will not disappoint you. The location is truly perfect..offering the finest stretch of tropical waters you could imagine. There are so many beautiful colors of the water you will see during your week stay. If you are a pool person the you will be satisfied as...

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Helpful?
Thank wrossi
Coppell, Texas
Reviewed yesterday NEW

The Sandos Playacar Beach Resort is one of the best places i have visited in a long time. My family and I have been going every summer since 2010. We have even been over new years a few times. One of the best bartenders there is Donacino Gomez Perez. We love when he is such a joy to have in...

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Helpful?
Thank caseyphillips5288
Reviewed yesterday NEWvia mobile

The best thing about this resort is the beach! It's big and beautiful! The food was ok. The steakhouse was terrible (cold French fries..my boyfriend spelled "ice cold" out of them LOL), the adult breakfast was wonderful and the little restaurant that makes tacos and burritos was the best! We are lunch there every day. The room was clean..the pillows...

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Helpful?
1Thank Nicole J
Lilburn, Georgia
Reviewed 2 days ago NEW

Resort is big and quite dated. Dead roaches in bathroom, clogged shower. My roommate had several issues with her room key. Getting around was problematic without the trollies,15 to 20 min wait at times. Be prepared to walk. Only 2 trollies were operable during our stay according to the driver. 4 were down for repairs. Main café food was par...

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Helpful?
Thank padioutar
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to thank you deeply and sincerely for the time you have devoted to sharing your review attached with readers of this internet site. I am extremely sorry and very sad to read that we fell short of your expectations as a result of the couple of aspects you detail...

Calgary, Canada
Reviewed 2 days ago NEW

I visited this resort for a wedding on Apr.9-Apr.17 and had an upgraded suite room, located in the 8,000 block. Paid $2,100 per person CAD flying from Calgary, AB This is the 6th all inclusive I've been to, 5th time in Mexico, and 3rd time in Playa. Here is a summary Good: Beach is beautiful lots of daily activities, something...

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Helpful?
1Thank trufflepigg
Dallas, Texas
Reviewed 2 days ago NEW

My family goes to Sandos Playacar every year (for the last 7 years) and have always had a great time. Donnie is one of our favorite bartenders we look for every year. He makes our visit so much fun. We are returning in June 2017 again and have high hopes that he will be in the premium bar again making...

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Helpful?
1Thank bkphillips428
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, It is wonderful to know that you felt welcomed by us and we are glad to know that you enjoyed your recent stay at Sandos Playacar Beach Resort. We also would like to thank you for your kind comments in regards to our service and for mentioned Donnie, we will let him know that you really appreciate his...

Whittier, California
Reviewed 3 days ago NEW

I booked a wedding package through here. I wasn't expecting much since I had never been here before, but I got everything I ever wanted AND MORE! Maria and Marisol in Bodas were amazing! They handled everything after a brief questioner and they hit it on the spot! They made my day so special and soooo easy! I didn't have...

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Helpful?
Thank villegasgina
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, First of all, congratulations on this great step in your life. Thank you for taking the time to write this detailed review about your stay with us. We feel excited and honored to know that you were pleased with our staff's service. Thank you for highlighting the things you enjoyed the most. Here at Sandos Playacar our guests...

Reviewed 3 days ago NEW

I had my wedding here on April 9th and the resort was beautiful. Maria and Marisol from Groups and Weddings were excellent! No complaints there. The horrible part was I had approximately 75 guests book and stay at the hotel. I booked our wedding early in 2015. Being a bride I brought the majority of our decorations and welcome bags...

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Helpful?
1Thank Sasha G
Spearfish, South Dakota
Reviewed 4 days ago NEW

I brought my wife here in March of 2016. It was her first trip to Mexico. I used a friends "time-share" that allowed us to stay for "free". The reason I say "Free" is the all-inclusive cost is $132 per adult per day! That seems rather spendy but boy do they have great food and facilities! We had such a...

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Helpful?
Thank cgengler
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, While extending you a warm regard, I would like to deeply and sincerely thank you for sharing your views and comments with readers of this internet site regarding your recent stay with us at Sandos Playacar Beach Resort. We are very happy to know that you enjoyed our services and the overall facilities. We also wanted to thank...

Whitby, Canada
Reviewed 4 days ago NEW

I attended a wedding here in April 2017. My room smelled like the sewer and was given the run around when I requested to be moved, after being told to contact this person and then passed onto another phone number etc. I got nowhere and ended up staying in the same smelly room. Every day I swatted on average about...

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Helpful?
1Thank loretta624
Sandos_Playacar, Director General at Sandos Playacar Beach Resort, responded to this review

Dear guest, We are sorry to read of the poor impression you left our hotel with regarding your recent stay at Sandos Playacar Beach Resort. I think that you might have not read the director book in your room in which is clearly indicated that within our resort we have certain areas which are of exclusive use of those customers...

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08/05/2017 09/05/2017
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Amenities

Highlights
  • Pool
  • Beachfront
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Spa
  • Breakfast included
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. ... more   less 

Additional Information about Sandos Playacar Beach Resort

Address: Paseo Xaman-Ha | Manzana 1, Lote 1 Fracc.Playacar, Playa del Carmen 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Price Range: €189 - €388 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sandos Playacar Beach Resort 4*
Number of rooms: 819
Reservation Options:
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Also Known As:
Sandos Playacar Beach Hotel
Hotel Sandos Playacar Beach
Beach Playacar Resort Sandos
Sandos Playacar Resort
Sandos Playa Del Carmen
Gala Resort Playacar
Sandos Gala Playacar
Sandos Playacar Mexico
Sandos Resort
Playacar Sandos
Hotel Style:
#34 Top resorts Hotel in Playa del Carmen
#35 Family Hotel in Playa del Carmen
#42 Luxury Hotel in Playa del Carmen
#43 Spa Hotel in Playa del Carmen
#47 On the Beach Hotel in Playa del Carmen
#53 Romantic Hotel in Playa del Carmen
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Questions & Answers

Here's what travellers have asked, with answers from Sandos Playacar Beach Resort staff and other travellers.
1,399 questions
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Questions? Get answers from Sandos Playacar Beach Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“the higher the room the better for views”
wrossi, 27 Apr 2017 | Read review
“Ocean view rooms ar the best”
bkphillips428, 26 Apr 2017 | Read review
“OCEAN VIEW ALL THE WAY! Although Haciendas have awesome hot tubs!”
villegasgina, 25 Apr 2017 | Read review
“They recommend rooms in the adult area. It's too far from the beach. The beach front rooms are great. Watch the sunrise from the patio!”
cgengler, 24 Apr 2017 | Read review
“If you can dish out 2500.00 - you can have a room on the beach but the food still sucks.”
  • Huge screw in the middle of the outlet, had to prop my plug in with a book underneath to charge
loretta624, 24 Apr 2017 | Read review
5 of 5
Elvoline
US$280* /night
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Booking.comUS$292
Expedia.comUS$305
TripAdvisorUS$282
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Prices are for 1 room, 2 adults
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