We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Sandos Playacar Beach Resort

Save
Share
Traveller (14555)
Pool & Beach (3721)
Storyboard
Overview
  • Excellent56%
  • Very good30%
  • Average9%
  • Poor3%
  • Terrible2%
Travellers talk about
“meeting point”(472 reviews)
“riviera section”(364 reviews)
“cupcake cafe”(299 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Beachfront
Pool
Non-Smoking Rooms
Restaurant
4 Star accommodation
All hotel details
Additional information
Offers from Sandos Playacar Beach Resort
Special Offer: Special Offer
Offers from Sandos Playacar Beach Resort
Special Offer: Special Offer
{"containerAttributes":null,"scriptFlags":null,"containerClass":null,"widget":{"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"]}}
Reviews (14,970)
Filter reviews
7,356 results
Traveller rating
3,435
2,457
884
330
250
Traveller type
Time of year
LanguageEnglish
More languages
3,435
2,457
884
330
250
Show reviews that mention
All reviewsmeeting pointriviera sectioncupcake cafeadult sectionhacienda suitesle gourmetavenue barcorderofestival buffetgrand buffetpremium barselect clubswim up barfrench restaurantkids clubelite poolfamily section
FilterEnglish
Updating list...
1 - 5 of 7,356 reviews
Reviewed yesterday

Very nice resort, food and facilities. if you are traveling without children, it's a good idea to upgrade to select adult-only, which comes with lots of extras, such as separate hotel section, pool, bars, some restaurants, and the beach area. A-la-cart restaurants are good, but...More

Thank EugeniaNewJersey
Reviewed yesterday

We have a timeshare at this resort and we have been visiting this resort for the last seven years with multiple visits per year. The people are very friendly and very hard-working and always greet you with a smile they remember you welcome me back...More

Thank Anna F
Reviewed yesterday

Every thing was fine except the wait staff could not speak or understand English even in the best restaurants at the resort. It was very difficult to communicate at all times. Someone explained to us that they would have to pay more for English speaking...More

Thank ku72
Reviewed 2 days ago via mobile

The hotel personnel was incredible. Every one that crossed out path was polite, helpful and friendly. The room was clean and nice. Excellence choice of restaurants and food. I had a wonderful time. Would definitely visit again.More

Thank Beverly M
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded yesterday

Dear guest, I would like to thank you for choosing Sandos Playacar Beach Resort as your holiday destination. We are glad to know that you had a wonderful vacation with us. It is rewarding to know that you left with such a positive impression of...More

Reviewed 3 days ago

I just wanted to compliment Marisa Dzib on a fantastic job. We made it a point to sit in her section for breakfast and lunch on a daily basis. She was always there with a smile and great service. Always remembered what our drinks were...More

Thank Paul G
Response from Web_Sandos, Web Relations Manager at Sandos Playacar Beach ResortResponded 3 days ago

Dear guest, Thank you for sharing your impressions about your recent stay at Sandos Playacar Beach Resort, we truly appreciate your preference. It is great to know you left with such good memories of the attention provided by Marisa at the buffet. For sure she...More

View more reviews
About
Description
Sandos Playacar Beach Resort & Spa is an all-Inclusive hotel in Playa del Carmen with both family and adult sections. We are ideally located on a magnificent white sandy beach in the gated community of Playacar, ...More within walking distance to downtown Playa and Fifth Avenue. Sandos Playacar Beach Resort & Spa is located only forty-five minutes from the Cancun International Airport, and the pier serving ferries to Cozumel is a short distance from our property.Playacar is a private, master-planned community situated on the southern edge of downtown Playa del Carmen. Guests at Sandos Playacar Beach Resort & Spa enjoy this exclusive community’s impressive infrastructure, including an 18-hole golf course designed by Robert Von Hagge, the Xaman-Ha Aviary, pristine biking paths, and Mayan ruins, accessible to the public for hiking.Riviera Maya is a protected region where many remaining artifacts from the fascinating Mayan civilization can be found. Surrounded by Mayan archeological zones, such as those at Tulum, Coba, and Chicen-Itza, this Playa del Carmen hotel successfully preserves a strong sense of Mayan culture onsite, adding an authentic feel and flavor to the vacation experience in Playacar. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Beachfront
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Room Service
Spa
Free Internet
Adult pool
Airport Transportation
Babysitting
Banquet Room
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Laundry Service
Meeting Rooms
Multilingual Staff
Outdoor pool
Shuttle Bus Service
Tennis Court
Wheelchair Access
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Family
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Photos
Traveller (14,555)
Pool & Beach (3,721)
Room & Suite (2,112)
Dining (1,014)
Family and Play Areas (460)
Business Centre & Event Rooms (155)
Amenities (67)
Questions & Answers
Ask a question
tonybasing
11 September 2018|
AnswerShow all 2 answers
Response from Chris G |
I cant remember if was free or not but i did have good internet there.ill know soon.returning again in nov 2018
1
Vote
Kim K
7 September 2018|
Answer
Response from Janice S | Reviewed this property |
Yes right on the beach.
0
Votes
Room Tips
"Book early, they have members section, family section and adults only section👍"
Read review
"Go for the beach section if you just want a nice room that's close to everything."
Read review
"Riviera Junior Suite in the Family Section"
Read review
"Ask for a room without a dehumidifier. or with one that operates automatically"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing