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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
All reviews las ventanas the grill dinner reservations allegria bar villa concierge spices restaurant club royale deck restaurant dinner theater infinity pool chef's table other resorts walk in closet sax player our honeymoon all inclusive resort quiet resort
Great value, high end food, drinks, and service. Staff great, hotel and grounds maintained to a high standard... what more could you want. Would highly recommend a stay at this place. Only gripe with this hotel in the 10days we were there was the hot...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Thank d4nnyf
Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday
Thank you for taking the time to share your comments about your recent vacation with us.
Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance...More
My wife and I just recently left The Royal Hideaway after a excellent week's stay. Can't say enough good things! From the Bell hops to the Wait staff and everyone in between, it is just a superior experience. The entire staff goes out of their...More
Thank DCH50
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 3 weeks ago
Dear DCH50,
We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More
If you're looking for a couples retreat that is going to be relaxing, this is your place. The beach and service are amazing and the food is very good. Avoid Spices (restaurant), food and atmosphere are subpar there. Wifi is good and reaches the beach,...More
Review collected in partnership with Barcelo Hotels & Resorts
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
1 Thank David G
Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday
Dear Mr. David,
Thank you for taking the time to share your comments about your recent vacation with us.
Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More
Small, clean and quiet. We stayed in an open air building with 10 rooms and each building has a very helpful concierge. The gym had all that you need to get your cardio in and weight lifting. This resort doesn't try to sell you anything....More
1 Thank Anne S
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 2 days ago
Dear Mrs. Anne,
We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More
Not impressed. I’ve been to a few all-inclusive resorts and I have to say that the food was just okay and the alcohol was just okay. They didn’t even have Tito’s. Room service also took no less then 30 minutes and most of the time...More
Thank HPerez82
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 2 days ago
Dear Ms. Perez,
Thank you for taking the time to share your comments about your recent vacation with us.
Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The …MoreLeading Hotels of the World. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in pampering and body treatments. Personalzied service and attention to detail set this resort a world apart. Less
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Hotel Style
Romantic
,
Onsen
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
US$289 - US$600 (Based on Average Rates for a Standard Room)
Formerly known as
Royal Hideaway Playacar & Occidental Resorts
Also Known As
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
,
Royal Hideaway Playacar And Occidental Resorts
,
Royal Hideaway Playa Del Carmen
,
Royal Hideaway Mexico
,
Occidental Royal Hideaway
,
Royal Hideaway Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Star ratings indicate the general level of features and amenities to expect. They are provided to TripAdvisor by third-party partners such as Expedia and Giata.
Star rating provided by Expedia.
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
GreenLeaders Gold level
Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
You will never see a staff member with his/ her hand out;however, staff provides phenomenal service that we sincerely believe it meritorious of tipping. As a matter of fact, we often have to chase staff down to give a... More
You will never see a staff member with his/ her hand out;however, staff provides phenomenal service that we sincerely believe it meritorious of tipping. As a matter of fact, we often have to chase staff down to give a gratuity. Each person knows what he/ she feels comfortable offering in regard to gratuities. I can assure you that you will receive the same level of service regardless of your tipping preferences. We tip as service is provided, with the exception of our concierge,whom we offer a gratuity to at the beginning and end of our visit.In addition, we also offer gratuities ( usually at the culmination of our visit) to other staff whom we believe have offered very special service . We leave a tip for the day as well as the night housekeeper, on a daily basis, as their are times when it might not always be the same infividuals. Please know that without tips, staff receives an extremely small salary, and although the property is all inclusive staff receives only a miniscule percentage of your daily rate. I hope this helps . Enjoy!!!
You are much better off arranging for driver affiliated with one of the numerous transportation companies that you can find in the frequently asked questions on the Playa del Carmen Trip Advisor Forum page. It will be more... More
You are much better off arranging for driver affiliated with one of the numerous transportation companies that you can find in the frequently asked questions on the Playa del Carmen Trip Advisor Forum page. It will be more comfortable ,and more cost effective.
Response from AlejandroM4522 | Property representative |
Hi,
DRESS CODE FOR EVENING DINNING
• All the restaurants at the Royal Hideaway Playacar have a semi-formal dress code. Gentlemen must wear a shirt with a collar and sleeves, long pants, and closed shoes for dinner.
• The... More
Hi,
DRESS CODE FOR EVENING DINNING
• All the restaurants at the Royal Hideaway Playacar have a semi-formal dress code. Gentlemen must wear a shirt with a collar and sleeves, long pants, and closed shoes for dinner.
• The Grill restaurant is the only casual restaurant. Bermudas, jeans and sandals are permitted (not flip flops or beachwear).
• Women may wear evening dress sandals.
All restaurants have the right to deny access if the dress code is not fully met.
