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Royal Hideaway Playacar

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Traveller (4922)
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Panoramas (60)
Traveller (4922)
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Dining (698)
Overview
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Lote Hotelero No. 6, Playa del Carmen 77710 Mexico See on map
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
Additional information
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Offers from Royal Hideaway Playacar
Special Offer:55% off
Hotel deals
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Rooms
25 Nov26 Nov
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,489)
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3,389
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3,389
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1 - 5 of 4,664 reviews
Reviewed yesterday

Great value, high end food, drinks, and service. Staff great, hotel and grounds maintained to a high standard... what more could you want. Would highly recommend a stay at this place. Only gripe with this hotel in the 10days we were there was the hot...More

Review collected in partnership with Barcelo Hotels & Resorts
Thank d4nnyf
Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for improvement to enhance...More

Hotel's Favourite
Reviewed 3 weeks ago

My wife and I just recently left The Royal Hideaway after a excellent week's stay. Can't say enough good things! From the Bell hops to the Wait staff and everyone in between, it is just a superior experience. The entire staff goes out of their...More

Thank DCH50
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 3 weeks ago

Dear DCH50, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of our...More

Reviewed 2 days ago

If you're looking for a couples retreat that is going to be relaxing, this is your place. The beach and service are amazing and the food is very good. Avoid Spices (restaurant), food and atmosphere are subpar there. Wifi is good and reaches the beach,...More

Review collected in partnership with Barcelo Hotels & Resorts
1  Thank David G
Response from Community M, Gerente at Royal Hideaway PlayacarResponded yesterday

Dear Mr. David, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More

Reviewed 2 days ago

Small, clean and quiet. We stayed in an open air building with 10 rooms and each building has a very helpful concierge. The gym had all that you need to get your cardio in and weight lifting. This resort doesn't try to sell you anything....More

1  Thank Anne S
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 2 days ago

Dear Mrs. Anne, We would like to express our gratitude for the comments you have made about your recent visit, since they help us to understand how our guests enjoy their stay with us. It is always our goal to achieve the maximum satisfaction of...More

Reviewed 2 days ago via mobile

Not impressed. I’ve been to a few all-inclusive resorts and I have to say that the food was just okay and the alcohol was just okay. They didn’t even have Tito’s. Room service also took no less then 30 minutes and most of the time...More

Thank HPerez82
Response from Community M, Gerente at Royal Hideaway PlayacarResponded 2 days ago

Dear Ms. Perez, Thank you for taking the time to share your comments about your recent vacation with us. Our guests' comments provide us with an opportunity to see our hotel through their eyes giving us insight into any service that may have room for...More

View more reviews
About
Description
Award winning luxury all inclusive resort set along the beautiful beaches of Playa del Carmen, Mexico. Ideal setting in a serene environment for complete rest and relaxation. Adults only. Member of The More Leading Hotels of the World. 11 villas with private concierge are spread throughout the property's immaculate grounds. Six gourmet restaurants serve delicasies in menu-style dining. A full service spa offers the ultimate in pampering and body treatments. Personalzied service and attention to detail set this resort a world apart. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Free High Speed Internet (WiFi)
Beachfront
Bar/Lounge
Spa
Breakfast included
Adult pool
Air Conditioning
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Hot Tub
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Refrigerator in room
Tennis Court
Wheelchair Access
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Hotel Style
Romantic
,
Onsen
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Onsen
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$289 - US$600 (Based on Average Rates for a Standard Room)
Formerly known as
Royal Hideaway Playacar & Occidental Resorts
Also Known As
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
,
Royal Hideaway Playacar And Occidental Resorts
,
Royal Hideaway Playa Del Carmen
,
Royal Hideaway Mexico
,
Occidental Royal Hideaway
,
Royal Hideaway Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Hotel class
Awards & Recognition
GreenLeaders Gold level
Certificate of Excellence
GreenLeaders Gold level
Certificate of Excellence
Contact Information
Hotel Style
Romantic
,
Onsen
,
Top resorts Hotels
,
Spa
,
On the Beach
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Number of rooms
201
Price range
US$289 - US$600 (Based on Average Rates for a Standard Room)
Formerly known as
Royal Hideaway Playacar & Occidental Resorts
Also Known As
Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen
,
Royal Hideaway Playacar And Occidental Resorts
,
Royal Hideaway Playa Del Carmen
,
Royal Hideaway Mexico
,
Occidental Royal Hideaway
,
Royal Hideaway Playacar Riviera Maya, Mexico - Playa Del Carmen
Location
Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya > Playa del Carmen
Photos
Traveller (4,922)
Pool & Beach (1,255)
Dining (698)
Room & Suite (648)
Amenities (35)
Family and Play Areas (21)
Business Centre & Event Rooms (9)
Nearby
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Nearby RestaurantsSee all 1,503 nearby restaurants
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Nearby AttractionsSee all 779 nearby attractions
Mexico Waterjets
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Plaza Playacar
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Playacar Center Shopping Mall
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Questions & Answers
Ask a question
LauraandColin
7 November 2018|
AnswerShow all 2 answers
Response from 1diva | Reviewed this property |
You will never see a staff member with his/ her hand out;however, staff provides phenomenal service that we sincerely believe it meritorious of tipping. As a matter of fact, we often have to chase staff down to give a... More
1
Vote
GAILBirmingham
4 November 2018|
AnswerShow all 3 answers
Response from 1diva | Reviewed this property |
You are much better off arranging for driver affiliated with one of the numerous transportation companies that you can find in the frequently asked questions on the Playa del Carmen Trip Advisor Forum page. It will be more... More
1
Vote
536jackf
3 November 2018|
AnswerShow all 2 answers
Response from AlejandroM4522 | Property representative |
Hi, DRESS CODE FOR EVENING DINNING • All the restaurants at the Royal Hideaway Playacar have a semi-formal dress code. Gentlemen must wear a shirt with a collar and sleeves, long pants, and closed shoes for dinner. • The... More
0
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Room Tips
"There are no elevators. Third floor was awesome"
Caribe-Harlequin46
6 days ago
Read review
"Top floors facing beach or pool"
CrazyFrankee
1 week ago
Read review
"This year we had a room with foliage and actually enjoyed the sort of "rain forest" type feel."
Tuscany43
2 weeks ago
Read review
"all the rooms same nice"
reginamg2017
2 weeks ago
Read review
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