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Playa del Carmen
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    3/9/2017 4/9/2017
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      Royal Hideaway Playacar

      4,209 Reviews
      #35 of 211 Hotels in Playa del Carmen
      Lote Hotelero No. 6 Fracc., Playa del Carmen 77710, Mexico
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      Best prices for your stay
      3/9/2017 4/9/2017
      Lock in the lowest price from our partners
      US$323US$371
      View Deal
      Expedia.comUS$346
      Bookit.comUS$347
      TravelocityUS$346
      Booking.comUS$347
      Orbitz.comUS$346
      CancelonUS$371
      View all 14 deals
      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
      All photos (4,181)
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      Travellers' Choice award winner
      Traveller (3954)
      Pool & Beach (1055)
      Dining (600)
      Similar hotels
      See all 211 hotels in Playa del Carmen
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      Overview
      4.5
      4,209 reviews
      • Excellent75%
      • Very good17%
      • Average5%
      • Poor2%
      • Terrible1%
      Travellers talk about
      “las ventanas” (393 reviews)
      “the grill” (558 reviews)
      “dinner reservations” (381 reviews)
      Free Wifi
      Free Parking
      Breakfast included
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Rooms
      Restaurant
      Room Service
      Suites
      Poolside Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Dry Cleaning
      Tennis Court
      Butler Service
      Housekeeping
      Private Balcony
      4.5 Star Hotel
      All hotel details
      Offers from Royal Hideaway Playacar
      Special Offer: Join my Barceló
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      Similar hotels
      See all 211 hotels in Playa del Carmen
      Hotel Riu Palace Riviera Maya
      5,508 reviews
      #42 of 211 hotels in Playa del Carmen
       
      Hotel Riu Playacar
      4,951 reviews
      #52 of 211 hotels in Playa del Carmen
       
      Allegro Playacar
      4,910 reviews
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      Hotel Riu Yucatan
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      Rooms
      3 Sep4 Sep
      |
      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (4,209)
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      1 - 5 of 3,643 reviews

      Reviewed 3 days ago
      Amazing Trip!

      Amazing experience. Prior to booking I read so many reviews stating the customer service was great and that is exactly what it was. You truly feel taken care of and everyone goes above and beyond to make your stay relaxing and comfortable. William, our concierge...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank milagrosr603
      Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 2 days ago
      Google Translation

      Caro milagrosr603, Apprezziamo il tempo che hai preso per scrivere i tuoi commenti su TripAdvisor e ti invitiamo anche a...More

      Reviewed 5 days ago
      Luxury isn't worth it if all the staff are unfriendly and unhelpful!

      The resort is large and sprawling, be ready to walk...a lot! It's pretty. Beautiful rooms and bedding, very luxurious. However... We booked through Funjet, as always, because $500 in resort credits were offered. Upon check in we were told that the credits were a lie...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank MMSuffling
      Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

      Dear MMSuffling, We are sincerely sorry that everything was not up to the standard that you would have liked. This is not a common situation at our resort and we would like to let you know that we take all comments very seriously as we...More

      Reviewed 5 days ago
      What a fabulous place!!

      It was one of those trips where you want the best room possible. I booked the Luxury Ocean View. The room was outstanding. We had an outdoor porch that looked to the beach. We arrived late on a stormy Sunday evening. We were taken to...More

      Thank HoustonKaty_Mom
      Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

      Dear HoustonKaty_Mom, Thank you for taking the time to share your feedback following your recent visit to Royal Hideaway. We are glad to learn you enjoyed your accommodations, some of our facilities and delighted to find out that most of our staff was welcoming and...More

      Reviewed 5 days ago via mobile
      Wonderful getaway

      In mid- July, my husband and I went to Royal Hideaway for a vacation together. It was so great!! Our room was cool and very comfortable. It had a big patio with chairs for us to lounge in. Upon arrival, there was a nice bowl...More

      Thank Laurakmitchie
      Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

      Dear Laurakmitchie9, We truly appreciate the time you have taken to share with us your impression about your stay at Royal Hideaway Playacar. Rest assured that your feedback will be taken into consideration as it helps us improve our facilities and services. We are constantly...More

      Reviewed 5 days ago
      Run away

      For an all inclusive hotel this is not the choice you want to go with. The upgraded rooms are basically the same thing as the regular rooms. Nothing amazing. The beach isn't great at all. Don't let the pictures fool you. Food is terrible. Drinks...More

      Review collected in partnership with Barcelo Hotels & Resorts
      Thank paul_khaki
      Response from Pablo M, Gerente at Royal Hideaway PlayacarResponded 3 days ago

      Dear paul_khaki, First of all, we would like to thank you for sharing us your comments and for choosing us as your destination. We are sorry to read that several aspects of our hotel didn't meet your expectations, we work had to offer our guests'...More

      Similar hotels
      See all 211 hotels in Playa del Carmen
      Hotel Riu Palace Riviera Maya
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      Hotel Riu Playacar
      4,951 reviews
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      Allegro Playacar
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      Hotel Riu Yucatan
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      About
      Awards & Recognition
      Travellers' Choice2017 Winner
      GreenLeadersGold level
      Certificate of Excellence
      Amenities
      • Top amenities
      • Room Service
      • Free Parking
      • Fitness Centre with Gym / Workout Room
      • Pool
      • Restaurant
      • Beachfront
      • Bar/Lounge
      • Spa
      • Breakfast included
      • Free High Speed Internet ( WiFi )
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Business Centre with Internet Access
      • Breakfast included
      • Dry Cleaning
      • Meeting Rooms
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Room amenities
      • Air Conditioning
      • Minibar
      • Things to do
      • Fitness Centre with Gym / Workout Room
      • Pool
      • Restaurant
      • Bar/Lounge
      • Spa
      • Hot Tub
      • Tennis Court
      Details
      • Price range
      • US$291 - US$693 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #12 Romantic Hotel in Playa del Carmen
      • #14 Green Hotel in Playa del Carmen
      • #18 Family Hotel in Playa del Carmen
      • #19 Top resorts Hotel in Playa del Carmen
      • #26 Spa Hotel in Playa del Carmen
      • #27 Luxury Hotel in Playa del Carmen
      • #28 On the Beach Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms
      • Number of rooms
      • 201
      • Reservation Options
      • TripAdvisor is proud to partner with Barcelo, Expedia, Travelocity, BookIt.com, Booking.com, Orbitz, TravelUp, Hotels.com, Agoda, Hotwire, TripOnline SA, Cancelon, getaroom.com, HotelsforEveryone and HotelQuickly so you can book your Royal Hideaway Playacar reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • Royal Hideaway Playacar & Occidental Hotel Playa Del Carmen ,
      • Royal Hideaway Playacar And Occidental Resorts ,
      • Royal Hideaway Playa Del Carmen ,
      • Royal Hideaway Mexico ,
      • Occidental Royal Hideaway ,
      • Royal Hideaway Playacar Riviera Maya, Mexico - Playa Del Carmen
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      All photos (4,181)
      Full view
      Traveller (3954)
      Pool & Beach (1055)
      Dining (600)
      Room & Suite (442)
      Hotel & Grounds (1993)
      Bathroom (46)
      Family and Play Areas (19)
      Business Centre & Event Rooms (13)
      Nearby
      Nearby HotelsSee all 211 hotels in Playa del Carmen
      Allegro Playacar
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      .14 km away
       
      Hotel Riu Playacar
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      Hotel Riu Palace Riviera Maya
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      .40 km away
       
      Hotel Riu Yucatan
      5,765 reviews
      .54 km away
       
      Nearby Restaurants
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      Nearby Attractions
      San Miguel
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      Ask a question
      Questions & Answers
      See all 577 questions
      Lori S
      21 August 2017|
      Answer
      Response from Pablo M | Property representative |
      You can book your excursions with the external company within the resort.
      0
      Votes
      Google Translation
      Room Tips
      "Luxury Ocean View was incredible."
      Read review
      "Top floor rooms seem bigger because of vaulted ceilings."
      Read review
      "Any of the rooms are great!"
      Read review
      "We were in a quiet section with a garden view and it was just fine - the price for the room was great"
      Read review
      Show More
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