We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/10/2017 30/10/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    HM Playa del Carmen

    Av. Constituyentes No 180, Playa del Carmen 77720, Mexico
    Save
    Lowest prices for your stay
    29/10/2017 30/10/2017
    Savings alert: 12% below average rate

    The price you found is 12% lower than this hotel's average rate of US$92/night.

    We analyze rates over a 60 day period, and compare your selection to the average rate of comparable stays to ensure you're getting the best possible deal.

    Lock in the lowest price from our partners
    US$81
    View Deal
    Traveller (458)
    Room & Suite (93)
    Pool & Beach (79)
    Hotel Posada Marina
    1 review
    #193 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,833 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Hotel Las Golondrinas
    464 reviews
    #107 of 211 hotels in Playa del Carmen
     
    Tierra Maya
    1 review
    #164 of 211 hotels in Playa del Carmen
     
    Overview
    • Excellent66%
    • Very good26%
    • Average5%
    • Poor1%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Laundry Service
    Private Balcony
    3.5 Star Hotel
    All hotel details
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hotel Posada Marina
    1 review
    #193 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,833 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Hotel Las Golondrinas
    464 reviews
    #107 of 211 hotels in Playa del Carmen
     
    Tierra Maya
    1 review
    #164 of 211 hotels in Playa del Carmen
     
    Rooms
    29 Oct30 Oct
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 8 partner sites to see rooms from US$81.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Playa del Carmen hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "6862f50d6354489f85e05a8d2bc4be59", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":1500200,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[109284706],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":10,"year":2017},"checkout":{"day":30,"month":10,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":81,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"6862f50d6354489f85e05a8d2bc4be59","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":82,"lowestMetaPrice":81,"additionalPartner":false,"highestMetaPriceDisplay":82,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":82,"lowestMetaPrice":81,"highestMetaPriceDisplay":82,"hotelName":"HM Playa del Carmen","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjY4NjJmNTBkNjM1NDQ4OWY4NWUwNWE4ZDJiYzRiZTU5IiwiQUlLIjoiNzcyYWQxY2RkN2Y2NDQ3M2E4NTE2YjBmODBlOWQ3ZTAifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/10/2017", "checkOut": "30/10/2017", "lowestPrice": "US$81", "hasDates": true, "hacComplete": true, "contentIdMappings": {"109284706":"HotelsCom2IB","71240571":"TravelocityEWS","76549591":"Hotwire","68917644":"CancelonIB","103736406":"PricelineIB","79598039":"CheapTicketsEWS","79006463":"OrbitzEWS","74314465":"BookingCom","70878118":"Expedia"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (572)
    There are newer reviews for HM Playa del Carmen
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language

    41 - 45 of 250 reviews

    Reviewed 28 May 2017 via mobile

    This hotel is an absolute disgrace because of cleanliness problems, cheating bar staff and discourteous front desk staff. It claims to be a 4-star establishment but fails to deliver up to standard. We stayed a total of 8 nights and we're utterly disappointed and shocked....More

    2  Thank 413schpitzar
    Reviewed 28 May 2017 via mobile

    Cute hotel, walking distance to everything. Wish there would've been more privacy with the bathroom. We booked ahead of time, when we got there we were told they only had double beds instead of what we originally book. Also, if we wanted a balcony it...More

    Thank kaaaaaaaayFy
    Response from Javier A, Gerente at HM Playa del CarmenResponded 2 weeks ago

    Dear kaaaaaaaayFy I would like to thank you before you leave us your comment, and considering that we will work hard to improve the quality, we hope that we can receive them again. greetings Javier Torres.

    Reviewed 26 May 2017

    It's a great place only minutes away from the famous 5th Ave, and Coco Bongo. Super quiet, clean, and luxe. Staffs are amazingly helpful and nice. It's only 7-10 minutes walk to the beach and ADO bus terminal if you're planning to go to Tulum,...More

    Thank May_Malek
    Response from Javier A, Gerente at HM Playa del CarmenResponded 2 weeks ago

    Dear May_Malek I want to thank you for taking a couple of minutes to leave your valuable comment and share it with future travelers, and dont hesistate that I will pass your comments to the staff. hope to see you here again. Greetings. Javier Torres.

    Reviewed 24 May 2017 via mobile

    Stayed at this hotel for 10 nights , had a lovely relaxing holiday , very quiet but also just around the corner from all the hustle and bustle if wanted , beach just down the road lovely 5 min walk , shopping centre across the...More

    Thank Justinbrawn
    Response from Javier A, Gerente at HM Playa del CarmenResponded 2 weeks ago

    Dear Justinbrawn I would like to thank you for taking a few minutes of your time to leave us your comment about our hotel, im so glad to hear that we gave you a wonderful holiday, and we will work hard to make it even...More

    Reviewed 24 May 2017 via mobile

    Gorgeous hotel! A designer's dream! Great service, hospitable and friendly staff. Right in the center of town...5 minute walk to the beach. The beach bar that's affiliated with the hotel offers umbrellas for a price which is then reimbursed in food...the strawberry margaritas are to...More

    Thank Dbfaith
    Response from Javier A, Gerente at HM Playa del CarmenResponded 2 weeks ago

    Dear Dbfaith First of all, I would like to thank you on behalf of all the staff in general and in particular myself who chose HM Playa del Carmen. We are proud that we have met your expectations and hope to see you soon in...More

    Hotel Posada Marina
    1 review
    #193 of 211 hotels in Playa del Carmen
     
    Aventura Mexicana
    1,833 reviews
    #25 of 211 hotels in Playa del Carmen
     
    Hotel Las Golondrinas
    464 reviews
    #107 of 211 hotels in Playa del Carmen
     
    Tierra Maya
    1 review
    #164 of 211 hotels in Playa del Carmen
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Internet
    • Free Parking
    • Restaurant
    • Bar/Lounge
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Bar/Lounge
    • Fitness Centre with Gym / Workout Room
    • Outdoor pool
    Details
    • Price range
    • US$77 - US$224 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 91
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Travelocity, Orbitz, TripOnline SA, Cheap Tickets, Hotwire, Cancelon, Prestigia, Hotels.com, Evoline ltd, Hotel.de, HotelQuickly and getaroom.com so you can book your HM Playa del Carmen reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya >
    • Playa del Carmen
    • Also Known As
    • Carmen Hotel Playa Del Carmen ,
    • HM Playa Del Carmen Riviera Maya, Mexico
    Add Photo Photos
    Traveller (458)
    Room & Suite (93)
    Pool & Beach (79)
    Dining (44)
    Hotel & Grounds (346)
    Bathroom (9)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Aventura Mexicana
    1,833 reviews
    .19 km away
     
    Hotel Las Golondrinas
    464 reviews
    .09 km away
     
    Hotel Posada Marina
    1 review
    .02 km away
     
    Tierra Maya
    1 review
    .18 km away
     
    Nearby Restaurants
    Mayan Bistro
    583 reviews
    .19 km away
    El Jardin
    191 reviews
    .09 km away
    BIO-Natural
    410 reviews
    .12 km away
    Byblos
    281 reviews
    .17 km away
    Nearby Attractions
    Riviera Art Gallery
    78 reviews
    .21 km away
    Absolute Adventure Mexico
    401 reviews
    .06 km away
    Exploratours
    567 reviews
    .10 km away
    The Custom Tour by Rod Ratner
    303 reviews
    .24 km away
    Ask a question
    Questions & Answers
    Lindsey H
    6 October 2017|
    AnswerShow all 2 answers
    Response from lancsCoffeeboy | Reviewed this property |
    Some have balconies, it depends which side of the hotel you're on. Not sure about the Kool club.
    2
    Votes
    Slawko
    17 September 2017|
    Answer
    Response from Javier A | Property representative |
    Good day, a pleasure to greet you, in the beach club each camper has its umbrella and you can reserve the camper in the place you like. hope it has been helpful.
    1
    Vote
    Google Translation
    Room Tips
    "Both 1st and 2nd floor rooms are great :)"
    Read review
    "There is a large supermarket just up the street for snacks and drinks (Mega)"
    Read review
    "The suite has an amazing size"
    Read review
    "Rooms smell funky because of humidity, take a candle"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing