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Playa del Carmen Hotel

339 reviews
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Traveller (152)
Room & Suite (212)
Pool & Beach (34)
Overview
  • Excellent20%
  • Very good43%
  • Average21%
  • Poor6%
  • Terrible10%
Travellers talk about
Free Internet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Kitchenette
3.5 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (339)Write a Review
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Traveller rating
23
56
39
13
23
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LanguageEnglish
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23
56
39
13
23
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All reviewsnice pooldark furniturestayed for two nightswithin easy walking distancescuba divecoffee makerno elevatorair conditioningquiet areamini fridgekitchenettecollectivoavenuestove5avedamp
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91 - 95 of 154 reviews
Reviewed 20 January 2014

On the outside this hotel looks great. Nice pool and a great Spanish feel to the place. The rooms are ok, they have a kitchen and tv and what not. But the big downer for this place is the beds. My god they are hard....More

1  Thank Lachlan F
Reviewed 15 January 2014

I just got back from Playa del Carmen yesterday. Between my horrible Spanish and their bad English, we were able to talk. Granted the beds are pretty firm, but all the hotels I have been to in Cozumel have firm beds also. This place is...More

3  Thank Michael B
Reviewed 8 January 2014 via mobile

I am currently staying at this hotel (in fact lying sleeplessly on the super hard bed) and I would like to let everybody know that it is ABSOLUTE HELL. I STRONGLY suggest you pay the extra $$ ahead of time and get proper accommodations. They...More

10  Thank tasya091
Reviewed 2 January 2014

We had a beautiful two weeks in here. Loved the pools and the personnel were so friendly, and they really care about the costumers. The food was delicious and varied. We couldnt wish for a better holiday.

1  Thank Antonella G
Reviewed 11 December 2013

the people that I encountered made up for every small inconvenience. The personnel are all so friendly and welcoming. They laugh easily and really care if you are happy. I met a few people that I would like to commend. david the pool bar man...More

Thank flfritz
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About
Amenities
Top amenities
Pool
Free Internet
Restaurant
Hotel Amenities
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Restaurant
Outdoor pool
Details
Price range
US$23 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$23 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (152)
Room & Suite (212)
Pool & Beach (34)
Dining (22)
Family and Play Areas (3)
Questions & Answers
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claire s
6 December 2017|
AnswerShow all 2 answers
Response from ktrtontour | Reviewed this property |
Hi, we flew into Cancun but booked the your group transfer. this was pretty easy. there were lots of cabs around so you could do this but if you are on your own and your tour company offers a transfer might be worth the... More
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12
Room Tips
"always make sure the room you book includes AC, they have some that only have a fan"
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"Perhaps get a room that's more expensive so you can get the tv and other things for free, I think."
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"You want the middle price room as it gives you your breakfast with it."
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"Lower or middle floor away from reception"
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