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Hotel Xcaret Mexico

Traveller (4361)
360
Panoramas (112)
Traveller (4361)
360
Panoramas (112)
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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Our All-Fun Inclusive® program transforms and outmatches the traditional All-Inclusive concept, as we offer unlimited access to our Parks: Xcaret, Xel-Ha, Xplor, Xplor Fuego, Xoximilco and Xenses, as well as deluxe tours to Xenotes and Xichen, with round-trip transportation included. Airport shuttle included.
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Property amenities
Pool
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Wheelchair Access
Restaurant
Bar/Lounge
Spa
Airport Transportation
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Meeting Rooms
Hot Tub
Tennis Court
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Conference Facilities
Babysitting
Heated pool
Adult pool
Outdoor pool
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
Getting there
Cozumel Airport20 km
Cancun Airport56 km
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Nearby restaurants
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Nearby attractions
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Reviews (3,339)
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1,605 results
Traveller rating
1,273
181
67
28
56
Traveller type
Time of year
LanguageEnglish
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1,273
181
67
28
56
Show reviews that mention
All reviews la cantina del rio photo package xenotes tour river view cave restaurant parks included guest service manager main infinity pool kids pool dinner show pre arrival zip lining the check in process airport shuttle amazing resort xel ha
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1 - 5 of 1,605 reviews
Reviewed today

overall stay was good but...... very nice hotel and amenities. beautiful design. Room was comfortable with a super comfy bed. Bathroom lighting wasn't my favourite and found sink/mirror setup to be awkward. check process needs work. Fourth guest in rooms booked arrived next day which...More

Date of stay: December 2018
1  Thank Van_clay
Reviewed yesterday

After hearing so much about Hotel Xcaret, I could not wait to arrive!! My husband always LOVES to keep busy on his vacations and this was an absolutely PERFECT resort for him (and the service/food/entertainment was incredible - so it was perfect for me too!)....More

Date of stay: December 2018
1  Thank loveatfirsttravel
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded today

Dear loveatfirsttravel, What a great review to read, we are absolutely thrilled to learn that you had a most enjoyable stay with us. Thank you for your continued recommendation of our hotel and of course for praising our colleagues who work so hard in ensuring...More

Reviewed yesterday

I don't usually write reviews. Quite frankly I just don't have the time. Sadly we live in a world where people are quick to complain and slow to praise. We also live in a world where no one has the time nor inclination to do...More

Date of stay: December 2018
2  Thank Steve P
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded today

Dear Steve P, Now that is fantastic five-star review to read! Thank you so much for taking the time to share your review with us, we are thrilled to learn that you experienced the true Mexican hospitality during your stay. With any arrival experience, regardless...More

Reviewed 2 days ago

We just stayed in Casa Fuego at Hotel XCaret Mexico and had the best food and service we've had at any resort. The room had an amazing view of the ocean as did the rooftop pool. To be honest there isn't a bad view at...More

Date of stay: December 2018
3  Thank rgagnon10
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded yesterday

Dear rgagnon10, We would like to thank you for taking the time to share this very positive comment on TripAdvisor. It is a real pleasure to read that you appreciated the welcoming service that was provided as much as our Mexican spirit and delicate balance...More

Reviewed 3 days ago via mobile

This is my second stay at Xcaret. I was on Fuego on ocean/river views on corner. Fuego is an adult-only with rooftop bar/pool, 3rd floor adult-only pool and restaurant Fuego access with special check in at their building. Views from the room is amazing. Room...More

Date of stay: December 2018
Thank Miracosta
Response from Hotel_Xcaret_Mexico, Director General at Hotel Xcaret MexicoResponded 2 days ago

Dear Miracosta, Thank you for taking the time to share your thoughts on Hotel Xcaret México with us and future travelers around the world. Your kind remarks mean a lot to us as we look forward to becoming the best experience at the Riviera Maya....More

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Questions & Answers
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Kyla D
11 December 2018|
Answer
Response from Kyla D |
Also you the hotel website doesn't show any of the garden suites to be 'Adult Only', so that makes everything even more confusing!
0
Votes
debbie303chapa
10 December 2018|
Answer
Response from Hotel_Xcaret_Mexico | Property representative |
Dear debbie303chapa Thank you for comments, we will contact you directly in order to assist you designing your experience and answering all your doubts. Kind Regards Silvia Luevano Guest Service Manager Señior Hotel... More
0
Votes
Google Translation
Dipali
7 December 2018|
Answer
Response from Hotel_Xcaret_Mexico | Property representative |
Dear Dipali, Thank you for your question, the biodegradable lotion is required whenever you swim at natural rivers in order to protect the ecosystem. You will be able to find these products at the boutique of the resort and... More
0
Votes
Google Translation
Room Tips
"Don't get caught up on the limited ocean view rooms because really, the river view rooms are incredible!"
loveatfirsttravel
2 days ago
Read review
"Fuego for couples. All other buildings are great for families or couples too."
rgagnon10
3 days ago
Read review
"Our River View room was beautiful and tranquil"
michaelgE5549AT
1 week ago
Read review
"The river-view room was great. "
901PatrickJ
2 weeks ago
Read review
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PRICE RANGE
US$415 - US$1,051 (Based on Average Rates for a Standard Room)
LOCATION
MexicoYucatan PeninsulaQuintana RooRiviera MayaPlaya del Carmen
NUMBER OF ROOMS
900
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