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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

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Traveller (188)
Room & Suite (34)
Pool & Beach (21)
Overview
  • Excellent87%
  • Very good7%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“rooftop pool”(13 reviews)
“amazing hotel”(5 reviews)
“ado bus station”(3 reviews)
AMENITIES
Wifi
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
All hotel details
Additional information
Offers from The Fives Downtown Hotel & Residences, Curio Collection by Hilton
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Offers from The Fives Downtown Hotel & Residences, Curio Collection by Hilton
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (190)
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109 results
Traveller rating
89
13
4
2
1
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LanguageEnglish
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89
13
4
2
1
Show reviews that mention
All reviewsrooftop poolamazing hotelado bus stationwithin walking distancebrie saladel tigrediamond membersintimate hotelbeach dayssmall kitchencozumel ferryrecommend this hotelconcierge desknachoslocation is greatfifth avenuebeach towels
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1 - 5 of 109 reviews
Reviewed today via mobile

My husband and I really enjoyed our stay here. We would definitely stay here again. Great location to everything, such as; shopping,the beach and restaurants. It is a very laid back atmosphere and the staff were very courteous. The bed is one of the most...More

Thank Victoria A
Hotel's Favourite
Reviewed 7 April 2018

I absolutely love this hotel. It is situated in downtown Playa del Carmen near the cab dispatch, and youjust cross the street and you are in town! Walmart is a 10 min walk away, also. The hotel is beautiful and the food is wonderful. Upon...More

6  Thank RLF724
Response from Joanna C, Assistant General Manager at The Fives Downtown Hotel & Residences, Curio Collection by HiltonResponded 5 May 2018

Dear RLF724, Thank you for sharing your remarks with our TripAdvisor readers. We truly appreciate your time posting your detailed comments after your recent stay with us as we always strive to deliver excellent service and memorable experiences, your positive feedback has been shared with...More

Reviewed yesterday

The hotel looks modern and beautiful before you run into problems. Day 1: Woke up to drilling at 8:30am since the hotel is still going under construction Day 2: Went out and returned at 12am and they had shut off the water! That means the...More

Review collected in partnership with Curio – A Collection by Hilton
Thank LIZA V
Reviewed yesterday

This hotel gave an upscale Miami feel in downtown Playa del Carmen. Great stafff, clean rooms, and an infinity pool to die for. The roof top restaurant served drinks and a variety of tapas style food.

Review collected in partnership with Curio – A Collection by Hilton
Thank Clarence A
Reviewed 5 days ago via mobile

I just retard from a vacation with my daughter to celebrate her 21st birthday. We stayed at the fives downtown and play Adele Carmen. I’ve been fortunate enough to be on a lot of vacations in the last few years but I think this resort...More

Thank John H
View more reviews
About
Amenities
Top amenities
Pool
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Dry Cleaning
Laundry Service
Concierge
Pets Allowed ( Dog / Pet Friendly )
Meeting Rooms
Business Centre with Internet Access
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$143 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$143 - US$384 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#20 Luxury Hotel in Playa del Carmen
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (188)
Room & Suite (34)
Pool & Beach (21)
Dining (10)
Questions & Answers
Ask a question
Ttia18
8 August 2018|
Answer
Response from Joanna C | Property representative |
Dear Ttia18, Thank you for your interest in The Fives Downtown. The best option is always the one provided by the park, they pick you up at the exact time you should be there to fully enjoy the experience and pick you up at... More
0
Votes
Robin S
7 August 2018|
Answer
Response from Joanna C | Property representative |
Dear Robin S, Thank you for interest in The Fives Downtown, yes we can. Our kitchen can offer some alternatives including gluten free bread, pasta and even yummy risotto! :) We hope you come son to try our wonderful... More
0
Votes
Robin S
7 August 2018|
AnswerShow all 2 answers
Response from Joanna C | Property representative |
Dear Robin S, We don not have butlers per se but our wonderful Guest Service Agents make sure to follow up during your stay making sure it is as remarkable as posible. To receive full information about the private chef... More
0
Votes
Room Tips
"Highest floor (there's only 4 floors of rooms) facing water."
Read review
"they offer two rooms with a common hallway space, great for families"
Read review
"Ask for a deluxe room with an exterior view. The views of the courtyard are nice but not very interesting."
Read review
"We had forth floor and it was great!"
Read review
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