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Playa del Carmen
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    29/10/2017 30/10/2017
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      Banyan Tree Mayakoba

      2,130 Reviews
      #2 of 211 Hotels in Playa del Carmen
      Carretera Federal Chetumal - Pto. Juarez Km. 298, Playa del Carmen 77710, Mexico
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      29/10/2017 30/10/2017
       4 people have started booking this hotel
      US$764
      US$740
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      US$762
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      US$762
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      CheapTicketsUS$764
      Hotels.comUS$764
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      Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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      Travellers' Choice award winner
      Traveller (2231)
      Room & Suite (1033)
      Storyboard
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      Overview
      5.0
      2,130 reviews
      • Excellent85%
      • Very good10%
      • Average3%
      • Poor1%
      • Terrible1%
      Travellers talk about
      “private pool” (214 reviews)
      “rainforest experience” (62 reviews)
      “outdoor bathtub” (61 reviews)
      Free Wifi
      Free Parking
      Breakfast Buffet
      Air Conditioning
      Beachfront
      Pool
      Non-Smoking Rooms
      Restaurant
      Airport Transportation
      Room Service
      Suites
      Rooftop Bar
      Fitness centre
      Concierge
      Spa
      Wheelchair Access
      Business Centre
      Golf course
      Dry Cleaning
      Tennis Court
      Rooftop Terrace
      Butler Service
      Self-Serve Laundry
      Babysitting
      Private Balcony
      5.0 Star Hotel
      All hotel details
      Offers from Banyan Tree Mayakoba
      Offers & Announcements: Get $60 USD Spa Credit!
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      Similar hotels
      See all 211 hotels in Playa del Carmen
      Fairmont Mayakoba
      4,134 reviews
      #9 of 211 hotels in Playa del Carmen
       
      Grand Velas Riviera Maya
      3,245 reviews
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      Secrets Capri Riviera Cancun
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      Blue Diamond Luxury Boutique Hotel
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      Rooms
      29 Oct30 Oct
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      1 room, 2 adults, 0 children
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      Write a Review
      Reviews (2,130)
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      1 - 5 of 1,805 reviews

      Reviewed yesterday
      Honeymoon stay

      Truly perfect. Read all the reviews before hand and although I knew it was going to be nice, It over delivered. The rooms are unreal. The staff couldn't be nicer. Its set in a jungle and reminded my wife and I of being in Thailand....More

      Thank CYoung1410
      Hotel's Favourite
      Reviewed 1 week ago
      Exceptional

      We were nervous about returning to BTM again because we had such a wonderful time last year and thought it couldn't be topped. We're so glad we returned because it was even better this year! The facilities and villas are exceptional but what truly makes...More

      Review collected in partnership with Banyan Tree
      Thank samg32015
      Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 1 week ago

      Dear samg32015, It is indeed a pleasure to receive such a nice review. I'm very proud of each and every employee at Banyan Tree Mayakoba and will share your comments with all. There is no better reward than to receive such comments from our guests;...More

      Reviewed 3 days ago
      Amazing Vacation and Property

      The property is amazing, you can't go wrong with having your own private villa with a pool. All the staff are extremely nice and make you feel right at home. The beach area is gorgeous and not over crowded, and the day beds will put...More

      Review collected in partnership with Banyan Tree
      Thank Jessica H
      Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 2 days ago

      Dear Jessica H, Thank you for your positive comments. Hoping to be able and welcome you back soon, please receive our warmest regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

      Reviewed 3 days ago
      Great Hotel

      Excellent hotel everyone is very friendly and trying very hard to please,the spa is outstanding The restaurants and the Spa are very expensive ( Higher then New York City) I Very highly recommend this hotel

      Review collected in partnership with Banyan Tree
      Thank thomasnS6806BD
      Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 2 days ago

      Dear thomasnS6806BD, Thank you for your wonderful comment about your experience at our Sanctuary for the Senses. Hopefully we will have the opportunity to welcoming you back here at Banyan Tree Mayakoba. Kind Regards, Peter Hechler General Manager gm-mayakoba@banyantree.com

      Reviewed 5 days ago via mobile
      Way exceeded my expectations!

      I can’t say enough about our anniversary trip to Banyan Tree Mayakoba. The staff —every one of them — went above and beyond to make our anniversary special the entire duration of the trip. We loved our serenity pool villa (upgraded thx to our Amex...More

      Thank Mkaplice
      Response from GM_Peter_Hechler, General Manager at Banyan Tree MayakobaResponded 4 days ago

      Dear Mkaplice, Thank you for your detailed review, I thoroughly enjoy reading your feedback. It is indeed a pleasure to receive such a nice review highlighting our facilities, services and most of all, our staff. We’re so glad that you enjoyed your anniversary at Banyan...More

      Similar hotels
      See all 211 hotels in Playa del Carmen
      Fairmont Mayakoba
      4,134 reviews
      #9 of 211 hotels in Playa del Carmen
       
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      Secrets Capri Riviera Cancun
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      Blue Diamond Luxury Boutique Hotel
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      About
      Awards & Recognition
      Travellers' Choice2017 Winner
      GreenLeadersPlatinum level
      Certificate of Excellence
      Amenities
      • Top amenities
      • Pool
      • Room Service
      • Free Parking
      • Free High Speed Internet ( WiFi )
      • Fitness Centre with Gym / Workout Room
      • Restaurant
      • Beachfront
      • Spa
      • Bar/Lounge
      • Hotel Amenities
      • Room Service
      • Free Parking
      • Business Centre with Internet Access
      • Children Activities (Kid / Family Friendly)
      • Airport Transportation
      • Dry Cleaning
      • Laundry Service
      • Concierge
      • Banquet Room
      • Multilingual Staff
      • Conference Facilities
      • Babysitting
      • Meeting Rooms
      • Self-Serve Laundry
      • Room amenities
      • Air Conditioning
      • Minibar
      • Refrigerator in room
      • Things to do
      • Pool
      • Fitness Centre with Gym / Workout Room
      • Restaurant
      • Spa
      • Bar/Lounge
      • Hot Tub
      • Golf course
      • Tennis Court
      • Heated pool
      • Adult pool
      • Outdoor pool
      Details
      • Price range
      • US$589 - US$1,672 (Based on Average Rates for a Standard Room)
      • Hotel class
      • Hotel Style
      • #1 Green Hotel in Playa del Carmen
      • #2 Luxury Hotel in Playa del Carmen
      • #2 On the Beach Hotel in Playa del Carmen
      • #2 Spa Hotel in Playa del Carmen
      • #8 Romantic Hotel in Playa del Carmen
      • #16 Family Hotel in Playa del Carmen
      • Room types
      • Suites ,
      • Non-Smoking Rooms ,
      • Family Rooms ,
      • Smoking rooms available ,
      • Accessible rooms
      • Number of rooms
      • 122
      • Reservation Options
      • TripAdvisor is proud to partner with seekda GmbH, Booking.com, Hotels.com, Expedia, Orbitz, Travelocity, Sabre Hospitality Solutions, Cheap Tickets, Hotwire, HotelsforEveryone, Cancelon, Evoline ltd, HotelQuickly, getaroom.com and TripOnline SA so you can book your Banyan Tree Mayakoba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
      • Location
      • Mexico >
      • Yucatan Peninsula >
      • Quintana Roo >
      • Riviera Maya >
      • Playa del Carmen
      • Also Known As
      • Banyan Tree Mayakoba Hotel Playa Del Carmen ,
      • Banyan Tree Mayakoba Riviera Maya, Mexico - Playa Del Carmen
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      Add Photo Photos
      All photos (3,342)
      Full view
      Traveller (2231)
      Room & Suite (1033)
      Pool & Beach (366)
      Dining (290)
      Hotel & Grounds (1453)
      Bathroom (86)
      Family and Play Areas (32)
      Business Centre & Event Rooms (22)
      Nearby
      Nearby HotelsSee all 211 hotels in Playa del Carmen
      Secrets Capri Riviera Cancun
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      Blue Diamond Luxury Boutique Hotel
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      Fairmont Mayakoba
      4,134 reviews
      .49 km away
       
      Nearby Restaurants
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      Nearby Attractions
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      Ask a question
      Questions & Answers
      See all 91 questions
      Kristeeleigh
      8 October 2017|
      Answer
      Response from GM_Peter_Hechler | Property representative |
      Dear Kristeeleigh, All villas constantly renovated, recently the Bliss Pool Villas with heating pool system , renovated details in pool and bathroom area as well. Kind Regards, Peter Hechler General Manager
      0
      Votes
      Google Translation
      Hillary P
      8 October 2017|
      AnswerShow all 4 answers
      Response from GM_Peter_Hechler | Property representative |
      Dear Hillary P, All pools at Banyan Tree on all categories are heated. Kind regards, Peter Hechler General Manager
      0
      Votes
      Google Translation
      Room Tips
      "The in villa dining is great but be prepared they bring you a lot of food."
      Read review
      "The Bliss Pool Villa does not offer enough light for applying makeup."
      Read review
      "Rooms were beautiful and large - the essence of luxury - loved the pool and hammock for relaxing as well as..."
      Read review
      "Best to go in the off season, less expensive and you have the whole place to yourself."
      Read review
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